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The Reef House Adults Retreat

5.0 star property

Photo gallery for The Reef House Adults Retreat

Exterior
One Bedroom Premier Spa Apartment
Brigadier King Spa Room
Bar (on property)
2 outdoor pools, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Breakfast available
  • Housekeeping
  • Pool
  • Bar
  • Spa

Explore the area

Map
99 Williams Esplanade, Palm Cove, QLD, 4879
  • Palm Cove Beach
    ‪2 min walk‬
  • Vie Spa Palm Cove
    ‪15 min walk‬
  • Clifton Village Shopping Centre
    ‪4 min drive‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪28 min drive‬

Room options

View all photos for Studio Apartment

Studio Apartment

Studio Apartment

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Verandah King Spa Suite

Verandah King Spa Suite

Verandah King Spa Suite

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Verandah King Room

Verandah King Room

Verandah King Room

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Premier Spa Apartment

One Bedroom Premier Spa Apartment

One Bedroom Premier Spa Apartment

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Brigadier King Studio

Brigadier King Studio

Brigadier King Studio

  • 70.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa Casablanca 4 Bedroom Spa & Plunge

Villa Casablanca 4 Bedroom Spa & Plunge

Villa Casablanca 4 Bedroom Spa & Plunge

  • 162 sq m
  • Sleeps 8
  • 4 King Beds

View all photos for Reef Suite Ocean View Spa Apartment

Reef Suite Ocean View Spa Apartment

Reef Suite Ocean View Spa Apartment

  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Brigadier King Spa Room

Brigadier King Spa Room

Brigadier King Spa Room

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Spa Apartment

Two Bedroom Spa Apartment

Two Bedroom Spa Apartment

  • 63 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Ocean View King Room

Ocean View King Room

Ocean View King Room

  • 47 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool

Peppers Beach Club and Spa - Palm Cove

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.5 out of 5, Wonderful, (1000)
The price is NZ$349
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Peppers Beach Club and Spa - Palm Cove

About the area

Cairns

With a stay at The Reef House Adults Retreat in Cairns (Palm Cove), you'll be a 1-minute drive from Palm Cove Beach and 14 minutes from Hartley's Crocodile Adventures. .This beach hotel is 8.6 mi (13.9 km) from Skyrail Rainforest Cableway and 12 mi (19.2 km) from Barron Gorge National Park.

What's nearby

  • Palm Cove Beach - 2 min walk
  • Clifton Beach - 10 min drive
  • Kewarra Beach - 13 min drive
  • Trinity Beach - 15 min drive
  • Kuranda Koala Gardens - 29 min drive

Getting around

  • Redlynch Station - 22 min drive
  • Cairns Intl. Airport (CNS) - 28 min drive

Restaurants

  • ‪Numi - ‬6 min walk
  • ‪Trinity Beach Tavern - ‬11 min drive
  • ‪Underground Palm Cove - ‬2 min walk
  • ‪Nu Nu Restaurant - ‬9 min walk
  • ‪Kewarra Village Take Away - ‬7 min drive

About this property

The Reef House Adults Retreat

Adults-only beachfront hotel with 2 outdoor pools
The Reef House Adults Retreat offers 67 accommodations with DVD players and minibars. Each accommodation is individually furnished. A pillow menu is available. Televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

This Cairns hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Reef House Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 67 individually furnished guestrooms, featuring minibars and DVD players. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this Colonial hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
The Reef House Adults Retreat has a restaurant on site.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Italian, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:00 AM: AUD 42 per person
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • 24-hour pool access
  • 2 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Free bike hire
  • Full-service spa
  • Private picnics
  • A hot tub
  • Wine-tasting room
  • Yoga classes

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space
  • A meeting room

Outdoors

  • Beachfront location
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Tile flooring in room

More

  • At least 80% of lighting from LEDs
  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch TV
  • TV channels
  • DVD player

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Freezer
  • Minibar

More

  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • Individually furnished
  • Iron/ironing board
  • Laundry detergent
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open daily from 8:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are available for AUD 40.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 42 per person
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 18386276853

We should mention

This property does not have elevators
24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not permitted at this adults-only property
Parking height restrictions apply

Property is also known as

Reef House Hotel
Reef House Hotel Palm Cove MGallery Collection
Reef House Palm Cove MGallery Collection
Reef House Palm Cove MGallery Collection Hotel
Reef House MGallery Collection Hotel
Reef House MGallery Collection
Reef House Hotel Palm Cove
The Sebel Reef Hotel
Sebel Reef Hotel
Reef House Palm Cove MGallery Sofitel
Reef House MGallery Sofitel

The Reef House Adults Retreat Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 421 out of 697 reviews
Rating 8 - Good. 201 out of 697 reviews
Rating 6 - Okay. 49 out of 697 reviews
Rating 4 - Poor. 23 out of 697 reviews
Rating 2 - Terrible. 3 out of 697 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our visit was tranquil and very chilled which was exactly what we needed. The room, facilities, location and staff were all exceptional. For an adults only retreat, it was perfect. The food, breakfast lunch and dinner were next level amazing. Dinner was chefs kiss perfect.
Stayed 3 nights in Oct 2024

10/10 Excellent

Cezanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic! We had an amazing time - the service is outstanding and you can’t help but be relaxed amongst the amazing gardens and pools. Thank you for a wonderful stay!
Stayed 4 nights in Oct 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique boutique adults only resort. It’s like being on a cruise ship without leaving port. So many special extras included. Free classes if you want something to do. They offer stretch and breath, yoga on beach, aqua aerobics, cocktail making, sleep, breath and meditation. Culture, reef talks and a wine appreciation session. Cold towels by the pool, sorbet at 3pm and canapés and cocktails at 5 at the brigadier bar. The restaurant is outstanding. The two pools and surroundings add to the relaxing and pampering experience. They have a spa for treatments as well. The mineral pool is heated. The staff are amazing. The beach is directly across the road. Stayed there twice and will definitely go back again.
Stayed 5 nights in Sep 2024

10/10 Excellent

Sarah Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had never visited Palm Cove and were delighted from the moment we checked in we were welcomed and well looked after The Reef House Retreat was bliss and we’ll be back !
Stayed 6 nights in Aug 2024

10/10 Excellent

Kara-Jae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inclusions were good value, pools were lovely & staff accommodating.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing experience!
Stayed 1 night in May 2024

10/10 Excellent

Kiran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just perfect. The staff made us feel so welcomed and it couldn’t get any better than that. Thanks
Stayed 1 night in May 2024

8/10 Good

Elina

Liked: Cleanliness, staff & service, amenities
The staff are absolutely wonderful. The hotel is dated. It had its hey day in the 70s and everything is still from that era. The mattress is lumpy and old. The shower is tiny and it’s impossible not to get your hair wet with the rain shower that was obviously installed afterwards and does not belong in the tiny shower stall. The porcelain sink had hundreds of hairline cracks. You will need to buy your own toiletries if you don’t want to smell like a man-cedarwood and juniper. I want to finish on a good note and reiterate that the staff is top notch, from the concierge to the front desk and restaurant staff. The hotel just needs a lot of updating from the 70s
Stayed 7 nights in Apr 2024

10/10 Excellent

Srdjan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at beautiful Reef House. We are made feel very special from the day one. Staff is just beautiful and lovley. We will come back again for sure.
Stayed 7 nights in Apr 2024

10/10 Excellent

Matheus Teodozio De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pefect location accompanied by great price
Stayed 2 nights in Nov 2023

10/10 Excellent

Zaida

Stayed 1 night in Nov 2023

10/10 Excellent

marc

Travelled with partner
Great time
Stayed 5 nights in Sep 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and Convenient
I loved staying at Reef House. The grounds are beautiful and we especially loved the mineral pool and spa. The bed is very comfy and the location is great. We would definitly come again!
Stayed 5 nights in Sep 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful and friendly staff. Personal touches, and many complementary inclusions.
Stayed 7 nights in Jul 2023

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing experience from the moment we walked in. The property is beautiful, the cocktails a plenty and the staff were so friendly and accommodating. A perfect romantic, relaxing getaway for special occasions. We will be back!
Stayed 4 nights in Apr 2023

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service- adults only
Stayed 5 nights in Apr 2023

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome and quiet- great service and inclusions
Stayed 3 nights in Apr 2023

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best ever 10 out off 10
Stayed 3 nights in Apr 2023

10/10 Excellent

Regina, Belmont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so happy I found this place. I have a gluten allergy and every meal was appetizing and prepared safely! The hospitality of the staff was amazing. It really stood out as the best place I stayed throughout all of Australia.

10/10 Excellent

JOY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world charm with excellent service
Delightful property Old world charm Excellent staff Beautiful surroundings Client focused Restaurant has an excellent menu Would suit couples wanting a relaxed atmosphere with a quiet ambiance Highly recommend
Stayed 3 nights in Nov 2022

6/10 Okay

Jack da

Liked: Cleanliness
Stayed 6 nights in Sep 2022

10/10 Excellent

Sharon

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Reef House was excellent, fantastic staff led by Cedric - they all were friendly, helpful and could not do enough to make our stay more memorable. Great food, position at Palm Cove
Stayed 5 nights in Jul 2022

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great friendly staff.
Stayed 3 nights in Jan 2022

6/10 Okay

Rosealie

Travelled with partner
Liked: Staff & service, amenities
The grounds and pool were very good but the rooms had very minimal furniture. The room area was large but had very little furniture. The kitchenette was a small bar fridge, sink and microwave and it was located outside the room on the verandah. Not a very clean environment for prepping food.
Stayed 5 nights in Jan 2022