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The Reef House Palm Cove

5.0 out of 5.0 Top Property
99 Williams Esplanade, Palm Cove, QLD 0508 283 858
lastminute.co.nz Verified Reviews
Wonderful!
4.5 of 5 guest rating
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Parking
Wifi
Business
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Get an overview of this hotel
Adults-only beachfront hotel with a spa tub

Popular property highlights

Free self parking
Free WiFi
Business centre
Laundry facilities
Smoke-free property

Make yourself at home in one of the 67 individually furnished guestrooms, featuring minibars and DVD players. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this Colonial hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.

Languages spoken

  • English

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The Reef House Palm Cove

99 Williams Esplanade, Palm Cove, QLD 4879

Hotel Amenities

Hotel Amenities

  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 67
  • Number of floors - 3
  • Number of buildings/towers - 3
  • Conference space
  • Internet access in public areas - surcharge
  • Breakfast available (surcharge)
  • Laundry facilities
  • Television in common areas
  • Arcade/game room
  • Garden
  • Library
  • Safe-deposit box at front desk
  • Free use of nearby fitness centre
  • Picnic area
  • Front desk (limited hours)
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Full-service spa
  • Internet access in public areas - high speed
  • Spa treatment room(s)
  • Smoke-free property
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Number of meeting rooms - 1
  • Free reception
  • Number of outdoor pools - 2
  • Number of spa tubs - 1
  • Snack bar/deli
  • Free self parking
  • Number of bars/lounges - 1
  • Luggage storage
  • Pool sunloungers
  • Beach towels
  • Terrace
  • 24-hour pool access
  • Water dispenser
  • Tasting room
  • Reception hall
  • Covered parking
  • Uncovered parking
  • Secured parking
  • Outdoor furniture
  • Off-street parking
  • Wheelchair accessible: No
  • Vegetarian breakfast available
  • Locally-owned & organised tours & activities
  • Showcase for local artists
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • Reusable cups only
  • Water-efficient showers only
  • No accessible shuttle

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed , Internet access in public areas - surcharge

Languages spoken

  • English
  • French
  • German
  • Italian
  • Korean
  • Dutch

Parking

Free self parking , Free parking nearby

Room Amenities

The Reef House Adults Retreat offers 67 accommodations with DVD players and minibars. Each accommodation is individually furnished. A pillow menu is available. Televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Free newspaper
  • Minibar
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Ceiling fan
  • Designer toiletries
  • In-room climate control (air conditioning)
  • Free bottled water
  • DVD player
  • Wireless internet access
  • Slippers
  • Cable TV service
  • Free WiFi
  • Individually furnished
  • Pillow menu
  • TV size 32
  • TV size (measurement) inch
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Window screens
  • Guidebooks or recommendations
  • Electrical adaptors/chargers
  • Laundry detergent
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Freezer
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • WiFi speed - 25+ Mbps
  • Tile flooring in room

Where to Eat

A complimentary manager's reception is offered each day.

The Reef House Adults Retreat has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to do

  • Golfing nearby
  • Snorkelling nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Rafting nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Ecotours nearby
  • Free bicycles on site
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Boat tours nearby
  • Fishing nearby
  • Swimming nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Spa tub in spa
  • Massages
  • Detoxification wrap

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at 10:00 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

No lifts

Parking height restrictions apply

Minimum guest age is 16

Caters to adults only

Front desk opens daily at 8:30 AM

Front desk closes daily at 10:00 PM

Debit cards

Staffed front desk

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AUD 32 to 38 per person
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Reef House Hotel
  • Reef House Hotel Palm Cove MGallery Collection
  • Reef House Palm Cove MGallery Collection
  • Reef House Palm Cove MGallery Collection Hotel
  • Reef House MGallery Collection Hotel
  • Reef House MGallery Collection
  • Reef House Hotel Palm Cove
  • The Sebel Reef Hotel
  • Sebel Reef Hotel
  • Reef House Palm Cove MGallery Sofitel
  • Reef House MGallery Sofitel

We should mention

24-hour pool access

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Guests under 16 years old are not permitted at this adults-only property.

Parking height restrictions apply.

Contactless check-in and contactless check-out are available.

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