Located in Rio Quente (Esplanada do Rio Quente), Serra Madre Residence is within a 5-minute drive of Hot Park and Serra de Caldas State Park. .This family-friendly aparthotel is 1.7 mi (2.7 km) from Parque das Fontes and 15.1 mi (24.3 km) from Japanese Gardens.
Caldas Novas (CLV-Nelson Ribeiro Guimaraes) - 73 min drive
Restaurants
Restaurante - 2 min drive
Bar dos Ventos - 4 min drive
Bar Pier Point - 2 min drive
Choperia San Sarah - 3 min walk
Casa de Cora Restaurante - 6 min drive
About this property
Serra Madre Residence
Family-friendly Rio Quente aparthotel in Esplanada do Rio Quente with free breakfast
Serra Madre Residence offers 33 air-conditioned accommodations with safes. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is offered daily and change of towels can be requested.
An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a steam room and a fitness center.
Make yourself at home in one of the 33 air-conditioned rooms featuring kitchens with refrigerators and ovens. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a spa tub. Additional features at this aparthotel include complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
Take advantage of the aparthotel's room service. A complimentary buffet breakfast is served daily from 7:30 AM to 10 AM.
Featured amenities include a safe deposit box at the front desk and an elevator.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10 AM.
Room service is available.
Languages
Portuguese
Property amenities
Pool/Spa
Outdoor pool
Indoor pool
A hot tub
Steam room
Internet
Free WiFi
Parking and transport
No on-site parking available
Family friendly
Children stay for free (see details)
Children's pool
Kids' club (surcharge)
Kitchen
Fridge
Stovetop
Microwave
Oven
Cookware/dishes/utensils
Dining
Free buffet breakfast available daily 7:30 AM–10 AM
Room service available
Bathrooms
Shower
Towels provided
Entertainment
LCD TV with cable service
Games room
Work spaces
Desk
Comfort
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible (with limits)
Smoke-free property
Services and conveniences
Tour/ticket assistance
Daily housekeeping
Safe
Safe at front desk
Front desk (limited hours)
Reception hall
Change of towels (on request)
Things to do
Fitness centre
Safety features
Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
33 rooms
6 floors
1 building
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Property is also known as
Serra Madre Residence Condo Rio Quente
Serra Madre Residence Condo
Serra Madre Residence Rio Quente
Serra Madre Rio Quente
Serra Madre Residence Aparthotel
Serra Madre Residence Rio Quente
Serra Madre Residence Aparthotel Rio Quente
Serra Madre Residence Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 17 out of 28 reviews" "
10 - Excellent
17
Rating 8 - Good. 6 out of 28 reviews" "
8 - Good
6
Rating 6 - Okay. 3 out of 28 reviews" "
6 - Okay
3
Rating 4 - Poor. 1 out of 28 reviews" "
4 - Poor
1
Rating 2 - Terrible. 1 out of 28 reviews" "
2 - Terrible
1
9.2/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
Reviews
2/10 Terrible
Ciro
18 Jul 2024
Liked: Cleanliness
I didn’t like the garage, is terrible
Ciro
Stayed 2 nights in Jul 2024
4/10 Poor
Tania
Business traveller
13 May 2023
Disliked: Room comfort
Suitable for families visiting the parks
Very spacious room, with kitchen and living room. But linens and towels need to be updated. Bathroom was not properly cleaned.
Tania
Stayed 1 night in May 2023
8/10 Good
Carlos Aberto
Travelled with family
4 Aug 2024
Liked: Cleanliness, room comfort
8,8.
O hotel adequado em relação ao custo benefício. O sofá cama da sala deveria ser mais confortável. O hotel é próximo à lojas, restaurante e ao Hot Park. A garagem é bem apertada. Bom café da manhã. No geral, vale a pena.
Carlos Aberto
Stayed 2 nights in Jul 2024
6/10 Okay
Rafael
Travelled with family
25 Mar 2023
Liked: Cleanliness, room comfort
Rafael
Stayed 2 nights in Mar 2023
10/10 Excellent
Luana
Travelled with family
18 Jan 2023
Liked: Cleanliness, room comfort
Luana
Stayed 1 night in Jan 2023
10/10 Excellent
Flávia
18 Feb 2022
Liked: Cleanliness, room comfort
Estadia tranquila
Experiência boa, direito a entrar no esplanada com água thermal.
Flávia
Stayed 3 nights in Feb 2022
10/10 Excellent
ANDRE LUIZ
Travelled with family
23 Jan 2022
Liked: Cleanliness, room comfort
Otimo!
Excelente, hotel confortável e o atendimento foi excepcional. O café da manhã também é muito bom, recomendo.
ANDRE LUIZ
Stayed 2 nights in Jan 2022
8/10 Good
Marlus
Travelled with family
6 Jan 2022
Liked: Cleanliness, room comfort
Marlus
Stayed 2 nights in Dec 2021
10/10 Excellent
FRANCISCO FLAVIO
Travelled with family
16 Dec 2021
Liked: Cleanliness, room comfort
FRANCISCO FLAVIO
Stayed 1 night in Dec 2021
10/10 Excellent
Edgar
Travelled with family
7 Jun 2021
Liked: Cleanliness, room comfort
Muito bom.
Minha experiência foi muito positiva, tanto pela localização, limpeza, cortesia dos funcionários e pela estrutura do hotel.
Edgar
Stayed 3 nights in Jun 2021
6/10 Okay
Marcelo
30 Nov 2020
Disliked: Cleanliness
Abaixo da expectativa
Garagem disponibiliza era muito estreita e por isso utilizei a rua dado que estava de camionete, não havia papel higiênico no quarto, tive que solicitar e demorou para que fosse disponibilizado, uma das toalhas fornecidas tinha um rasgo/buraco, solicitei uma nova porém não foi disponibilizada, as juntas do box do banheiro estavam pretas, tipo fungado ou falta de limpeza, o chão estava grudento, não sei se era algum produto específico mas preferimos não andar descalços.
Marcelo
Stayed 1 night in Nov 2020
10/10 Excellent
Andressa
4 Nov 2020
Liked: Cleanliness, room comfort
Andressa
Stayed 2 nights in Nov 2020
8/10 Good
Kerre Anne
8 Sept 2020
Liked: Cleanliness, room comfort
Kerre Anne
Stayed 1 night in Aug 2020
10/10 Excellent
Verified traveller
Travelled with group
18 Mar 2020
Liked: Cleanliness, room comfort
Verified traveller
Stayed 1 night in Mar 2020
8/10 Good
sergio
Travelled with family
27 Feb 2020
Liked: Cleanliness, staff & service, room comfort
Boa
Faltou informações sobre o acesso e o valor aos parques termais
Hotel excelente, funcionários altamente treinados e atenciosos, porém ficou a desejar com relação a garagem, sendo a 1ª entrada da garagem a guia foi mal feita, ao adentrar raspa a parte de baixo do veiculo, podendo vir a danificar. Outro detalhe da garagem é totalmente sem iluminação a noite, ficando aberto a noite toda, expondo assim a segurança do veículo.
Apesar de termos enfrentado problemas com ar condicionado, a atenção do gerente em tentar resolver o problema, foi um ponto relevante e muito satisfatório. A nossa estadia foi muito agradável e tranquila.
Muito boa estadia! Na verdade é um apart hotel bem novo, perto da rua principal ( 5 minutos caminhando) e do Hot Park ( também 5 minutos de caminhada). Café da manhã é bom e o hotel tem piscina, sauna e entretenimento (totó, ping pong, sinuca....). O atendente Léo é prestativo, paciente e gente boa. Recomendo a todos e ficaria de novo, com certeza!