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Friendly and helpful staff, car service that got us to and from Market Center easily and promptly, very clean, and nicely updated while keeping an historic elegance.
We stay here frequently. Yes, the credit card system was down, but it was not that big of a deal. I love that I see the many of the same staff members on each stay.
Customer service through out the entire hotel was on point. Even the GM went out of his way to make sure we were always taken care of. The live Intertainment was the best I’ve heard. The main restaurant food was 5 star. Pool was clean and beautiful.
We stayed at this hotel for free using our points at Hotel.com and we loved every minute of it! We nabbed the Deluxe suite and it was everything we needed for our stay. There was a separate sitting and dining area and even a small kitchenette in the space. The room offered a desk as well which allowed my husband to work while I was still resting quietly in bed in the other room. From the moment we got there everyone was really friendly and helpful, and having valet in the back was super convenient. This is a beautiful, well-kept hotel with plenty of amenities close by, like a Walgreens, and a great location downtown. My husband and I will definitely return for another visit!
The Warwick has some old world charm, is pretty clean, but the systems were down the whole time we were there, no hair conditioner (standard even in a Hampton), no bottled water in the rooms (pretty standard these days) and none in the mini bar. High valet parking fee and no place to self park.