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Great place had no problems

Host and maintenance were very responsive with questions prior to arrival and for issue with the lights not working in the Master bathroom after our arrival. House was very roomy, accommodating our large family and in a nice neighborhood. Beds were large and pretty. Bathrooms seemed fairly clean. There were charging pads provided and TV's in most of the BR's though we didn't try any of them out except for the LR TV. However: There were no check out instructions/expectations provided nor instructions for use of anything inside the home. There was no heat in the Master BR, Master bath or 1st floor BR. The Master bath floor was sticky, spa tub did not work and the handle for the shower worked but was broken. The 5 plugin air fresheners in the LR & entryway were overpowering when we arrived. There were dead bugs throughout the house & one in the Master bed. Bath and hand towels were provided in the large laundry room, but some had stains on them. The enamel in the 2nd fl hall bathtub was peeling and rough. There were missing frameouts for ceiling light fixture and vent in 2nd floor master bath. Kitchen appliances incl pod coffee maker did not appear clean. There were paper towels used as covering on glass doors to 1st floor bedroom. (This bedroom was roomy with a non-working fireplace.) The house appeared to have newer flooring and newer paint on walls, but much of it needed updating. From the pictures, we expected the interior of the house to be in better shape.

Cleanliness and friendly staff.

Nice

The staff was very nice and accommodating. Exceptional Service.

Great staff