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Doubletree by Hilton Campbell - Pruneyard Plaza

4.0 star property

Photo gallery for Doubletree by Hilton Campbell - Pruneyard Plaza

Exterior
Lobby
Room, 2 Queen Beds, Kitchen, Poolside | Pool
Room, 2 Queen Beds, Kitchen, Poolside | Private kitchen
Deluxe Room, 1 King Bed with Sofa bed

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Housekeeping
  • Breakfast available
  • Bar
  • Laundry
  • 24/7 front desk

Explore the area

Map
1995 S Bascom Ave, Campbell, CA, 95008
  • The Pruneyard Shopping Center
    ‪3 min walk‬
  • eBay Inc. Headquarters
    ‪11 min walk‬
  • Santa Clara Valley Medical Center
    ‪3 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Accessible

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing)

Room, 2 Queen Beds (Hearing)

Room, 2 Queen Beds (Hearing)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Fitness Room)

Room, 1 King Bed (Fitness Room)

Room, 1 King Bed (Fitness Room)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony

Premium bedding, down duvets, in-room safe, blackout curtains

Junior Suite, 1 King Bed, Balcony

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Bathtub

Premium bedding, down duvets, in-room safe, blackout curtains

Classic Room, 2 Queen Beds, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Kitchen, Poolside

Room, 2 Queen Beds, Kitchen, Poolside

Room, 2 Queen Beds, Kitchen, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Campbell

When you stay at Doubletree by Hilton Campbell - Pruneyard Plaza in Campbell, you'll be connected to a shopping center, a 5-minute drive from Westfield Valley Fair Shopping Mall and 6 minutes from San Jose Convention Center. .This hotel is 3.4 mi (5.4 km) from Winchester Mystery House and 3.4 mi (5.5 km) from Santana Row Shopping Center.

What's nearby

  • The Pruneyard Shopping Center - 3 min walk
  • eBay Inc. Headquarters - 11 min walk
  • Santana Row Shopping Center - 5 min drive
  • Winchester Mystery House - 6 min drive
  • SAP Center at San Jose - 6 min drive

Getting around

  • Tamien Station (Caltrain) - 7 min drive
  • Hamilton Station - 9 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 12 min drive

Restaurants

  • ‪Philz Coffee - ‬3 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Mendocino Farms - ‬3 min walk
  • ‪Orchard City Kitchen - ‬5 min walk
  • ‪Out of the Barrel Taproom - ‬2 min walk

About this property

Doubletree by Hilton Campbell - Pruneyard Plaza

Hotel connected to a shopping center in Campbell with free parking
Doubletree by Hilton Campbell - Pruneyard Plaza offers 169 accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. Televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Campbell hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 169 guestrooms featuring refrigerators. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at PY Kitchen + Wine Garden, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Breakfast is available daily for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Campbell? This hotel has 5005 square feet (465 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Breakfast is available for a surcharge each morning.
PY Kitchen + Wine Garden - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Bosnian, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast available for a fee daily
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • PY Kitchen + Wine Garden

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Shopping
  • A hot tub

Family friendly

  • Fence around the pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (5005 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Renovated entire property – March 2021
  • Reusable cups only
  • Reusable tableware only
  • Shared microwave
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Early check-in fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Hilton Campbell Pruneyard Plaza
Doubletree Hilton Pruneyard
Doubletree Hilton Pruneyard Hotel
Doubletree Hilton Pruneyard Hotel Campbell Plaza
Doubletree Pruneyard
Hilton Pruneyard
Pruneyard Doubletree
Pruneyard Hilton
Doubletree Hilton Campbell Pruneyard Plaza Hotel
Doubletree Hilton Pruneyard Plaza Hotel
Doubletree Hilton Pruneyard Plaza
Doubletree by Hilton Campbell - Pruneyard Plaza Hotel
Doubletree by Hilton Campbell - Pruneyard Plaza Campbell
Doubletree by Hilton Campbell - Pruneyard Plaza Hotel Campbell

Doubletree by Hilton Campbell - Pruneyard Plaza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1001 reviews
Rating 8 - Good. 252 out of 1001 reviews
Rating 6 - Okay. 93 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kimball

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Busy area in the evening which can make parking tough then. Hotel is clean and restaurant is great. Staff supervisor was helpful in moving us since there was a party going on outside of my 1st floor room. 3rd floor room was awesome. Location is great for shopping and restaurants.
Stayed 1 night in Nov 2024

8/10 Good

Kathy

Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location and all the convenient shopping nearby.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Located in a quaint area with shops, dining and bars.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Timothy

Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Nov 2024

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness
Clean and well maintained. Helpful, friendly staff
Stayed 7 nights in Oct 2024

10/10 Excellent

Joshua

Stayed 4 nights in Oct 2024

10/10 Excellent

Hank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most comfortable linens and beds ever.
Stayed 3 nights in Oct 2024

10/10 Excellent

Elijah

Stayed 1 night in Oct 2024

10/10 Excellent

Elijah

Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Oct 2024

6/10 Okay

William

Liked: Cleanliness, staff & service
Disliked: Room comfort
I stayed in roo 253 on the 19th and my tv services was not working correctly. i reported to the front desk but they never fixed it.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, superb breakfast staff
It was a very comfortable in a very fresh room. Bathroom was huge with a lovely shower. Breakfast was not included but had lots of choices... french toast, pancakes, a waffle maker, hot oatmeal, bakery choices, fresh fruit slices, along with scrambled eggs, potatoes and chicken apple sausage. The servers were quick to offer to cook something if you didnt find something to your liking. They made an egg white scramble with mushrooms, olives and tomatoes for me! The servers were quick to replenish the items and provided awesome service
Stayed 1 night in Oct 2024

6/10 Okay

Norma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our 1st night there, the toilet backed up the very 1st time flushing. Someone tended to it within 10 mins and no more issues. Then, the fire alarm went of 3 times in the evening. Unless you talked to someone working at the front desk, you had no idea what was going on. It might have helped if an announcement was made over speakers regarding situation. Luckily, it wasn’t an emergency. As others have stated, parking is hit and miss.
Stayed 3 nights in Oct 2024

4/10 Poor

Liliana

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Staffing can clean up their act. Didn’t feel welcome like when I would go to the Hyatt Hotels. Checking in was not good. Was given the key with no explanations as to how to get to the room. Even providing small details like so, can help make customer service better. The room we received was nice and clean, but the noise level was horrible. You can hear everyone screaming in the pool while I was trying to sleep. Walls sounded like they were paper thin which is horrible.
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great San Jose Hotel
I love this hotel. The staff are so friendly. The rooms are huge and so well decorated. They have a bar restaurant with great food and drinks and you can get a really good breakfast here too. Highly recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Elijah

Stayed 1 night in Sep 2024

8/10 Good

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

Alina, San Jose

Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Fernando

Liked: Cleanliness
Stayed 1 night in Sep 2024