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Hotel Portal das Águas

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Portal das Águas

Indoor pool, outdoor pool, open 9 AM to 9 PM, pool umbrellas
LCD TV
Minibar, in-room safe, desk, blackout curtains
Standard Room (II) | Terrace/patio
Indoor pool, outdoor pool, open 9 AM to 9 PM, pool umbrellas

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Pool
    Pool

Explore the area

Map
Maximiano Santin, 120, Centro, Aguas de Sao Pedro, SP, 13525-000
  • Avenida Carlos Mauro
    3 min walk
  • Octavio Moura Andrade Square
    3 min walk
  • Nossa Senhora Aparecida Chapel
    6 min walk

Room options

View all photos for Standard Room (II)

Standard Room (II)

Standard Room (II)

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Luxury Room (II)

Luxury Room (II)

Luxury Room (II)

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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The price is NZ$78
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About the area

Aguas de Sao Pedro

With a stay at Hotel Portal das Águas in Aguas de Sao Pedro, you'll be within a 15-minute drive of Thermas Water Park and Avenida Carlos Mauro. .This family-friendly hotel is 0.2 mi (0.4 km) from Octavio Moura Andrade Square and 0.4 mi (0.6 km) from Juventude Fountain.

What's nearby

  • Octavio Moura Andrade Square - 3 min walk - 0.3 km
  • Nossa Senhora Aparecida Chapel - 6 min walk - 0.6 km
  • Águas de São Pedro Termal Spa - 10 min walk - 0.9 km
  • Centro Universitário Senac - Águas de São Pedro - 12 min walk - 1.0 km
  • Thermas Water Park - 12 min drive - 7.6 km

Restaurants

  • ‪Villa Tardivelli - ‬5 min walk
  • ‪Rei do Parmeggiana - ‬2 min walk
  • ‪Pastelaria Mr. Sam - ‬3 min walk
  • ‪Hamburguer Zap Artesanal - ‬5 min walk
  • ‪Restaurante Ponto de Encontro - ‬8 min walk

About this property

Hotel Portal das Águas

Family-friendly hotel with a full-service spa and free breakfast
Hotel Portal das Águas offers 39 accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include massages.
Make yourself at home in one of the 39 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy a satisfying meal at Restaurante DOM QUIXOTE serving guests of Hotel Portal das Águas. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 10 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Aguas de Sao Pedro? This hotel has 1055 square feet (98 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10 AM.
Restaurante DOM QUIXOTE - This buffet restaurant serves breakfast, lunch, and dinner.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar

Restaurants on site

  • Restaurante DOM QUIXOTE

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/games room
  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Outdoor pool
  • Playground

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (1055 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages
  • Massage/treatment rooms

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 22-inch LCD TV

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 9 AM to 9 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Portal das Águas Águas de São Pedro
Hotel Portal das Águas Aguas de Sao Pedro
Hotel Hotel Portal das Águas Aguas de Sao Pedro
Aguas de Sao Pedro Hotel Portal das Águas Hotel
Hotel Hotel Portal das Águas
Portal das Águas Aguas de Sao Pedro
Portal das Águas
Hotel Portal das Águas Hotel
Hotel Portal das Águas Aguas de Sao Pedro
Hotel Portal das Águas Hotel Aguas de Sao Pedro

Hotel Portal das Águas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 79 reviews" "
Rating 8 - Good. 30 out of 79 reviews" "
Rating 6 - Okay. 8 out of 79 reviews" "
Rating 4 - Poor. 1 out of 79 reviews" "
Rating 2 - Terrible. 2 out of 79 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

6.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recepção dos funcionários perfeita, estadia nota 10, café da manhã muito bem servido, tudo perfeito
Stayed 4 nights in Jan 2024

10/10 Excellent

Waldemir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hospedagem. Todos os funcionários são extremamente educados e atenciosos.
Stayed 3 nights in Jan 2024

10/10 Excellent

Rosana Do

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funcionários mega atenciosos! Localização otima, rua tranquila, so barulho de natureza!
Stayed 3 nights in Dec 2023

10/10 Excellent

Mauricio José

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viagem Família
Ótima estadia.
Stayed 1 night in Dec 2023

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel nos atendeu em tudo: Vale a Pena!
Estadia excelente, chuveiro bom, café da manhã bom, quarto bom, cordialidade dos funcionários, limpeza boa, piscinas boas, salão de jogoa razoável... O estacionamento é gratuito mas não tem vagas suficientes para todos os apartamentos. Por 2 noites, o carro ficou na rua que é tranquila. Ótima localização, próximo a restaurantes que dá para ir a pé. Hotel nos atendeu em tudo!
Stayed 3 nights in Oct 2023

8/10 Good

Maihara

Stayed 1 night in May 2023

10/10 Excellent

Fabiane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel
Incrível. Todos os funcionários muito atenciosos, hotel bem conservado, organizado, limpo e bem localizado. Café da manhã maravilhoso. Recomendo!
Stayed 3 nights in Apr 2023

10/10 Excellent

Nilton

Stayed 1 night in Feb 2023

10/10 Excellent

FABIO

Stayed 4 nights in Feb 2023

6/10 Okay

ALEX

Travelled with family
Liked: Staff & service, room comfort
Bom
Stayed 4 nights in Dec 2022

10/10 Excellent

LARISSA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2022

8/10 Good

Erica

Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa. Pedi lencois extras e fui atendida. Apenas o freegobar estava desabastecido. Se tivesse suco ou refrigerante teriamis cobsumido.
Stayed 1 night in Nov 2021

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Medio
Razoável
Stayed 2 nights in Sep 2021

6/10 Okay

Vanessa

Travelled with family
Disliked: Cleanliness
Razoável
Deixamos a chave na recepção para que fosse realizada a arrumação e troca das toalhas , mas isso não ocorreu. O café da manhã é fraquinho, o bolo estava seco e queimado embaixo. Pelo valor da diária esperava mais.
Stayed 2 nights in Sep 2021

10/10 Excellent

Aline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Nossa estadia foi muito boa e tranquila. Aproveitamos muito as piscinas com nossa filha e todos os funcionários foram atenciosos e gentis com a gente!
Stayed 2 nights in Jan 2021

8/10 Good

Adna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2021

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melhor estadia de Águas.
Tudo perfeito! Hotel muito bonito, limpo e organizado. Os funcionários, TODOS ELES, são muito prestativos, educados e sempre preocupados em nos fornecer o melhor atendimento. Com destaque a Srta. Fátima e o Sr. Luis, que foram os quais tivemos mais contato. Em nossa oitava visita a cidade, podemos garantir que o Hotel Portal das Águas é o melhor lugar para se hospedar.
Stayed 3 nights in Jan 2021

10/10 Excellent

Ana Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel nota 10!
O Hotel é simples, porém muito aconchegante, com pessoal muito atencioso. Eles estão tomando todos os cuidados em relação ao momento de pandemia. A recepção foi excelente, os quartos tem camas confortáveis apesar do layout simples, atende muito bem. Roupas de cama e toalhas muito limpas, quarto muito limpo, halls e lugares comum muito bem limpos. Café da manhã com bastante variedade de frutas, sucos, bolos e pães. Fiz esse passeio em familia, com uma criança de 4 anos. Eles tem copinha para esquentar leite, disponibilizam frutas para as crianças terem um lanchinho. A tarde havia uma mesa com chá e café, bem como alguns biscoitinhos e água saborizada bem fresquinha. Parabéns ao time do Hotel, certeza que voltaremos!
Stayed 2 nights in Nov 2020

10/10 Excellent

ELIANA M. GUERRA LIRA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!!!!!!
Foi realmente tranquilo, muito organizado, limpeza impecável, excelente café da manhã, ótima localização, minhas filhas gostaram muito das piscinas.
Stayed 2 nights in Nov 2020

8/10 Good

Gleizze

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Avalio o hotel como bom, o quarto embora pequeno acomodou bem as 3 pessoas. O Wi-Fi não funciona em iPhone e não tem TV a cabo. Cama confortável e boas piscinas. O café da manhã poderia ser melhor, mas é satisfatório.
Stayed 3 nights in Nov 2020

6/10 Okay

Mariza

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Gostamos do hotel, do atendimento e limpeza muito boa. Café da manhã com poucas opções, bar piscina com fechamento às 16h. Fizemos check in às 15h e não tinha como comer nada na piscina. Wi fi péssimo, só funcionava no quarto. A energia do quarto desligava quando tirávamos a chave(quando saía do quarto), não tinha como deixar celular e nenhum aparelho eletrônico carregando.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel próximo de restaurantes, funcionários educados. Piscinas boas. Hotel não oferece almoço e jantar, corredores escuros, brinquedoteca ruim, parquinho com 2 brinquedos que nem dá para considerar, tv do quarto minúscula e apenas com canais abertos, não possuí cofre nos quartos e frigobar vazio, tem que solicitar na recepção o que vc quer para levar ao quarto.
Stayed 5 nights in Jan 2020