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Hotel Cristallo

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cristallo

Bar (on property)
Indoor pool
Front of property
Classic Double Room
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Via Dolomiti 24, Canazei, TN, 38032
  • Dolomites
    1 min walk
  • Dolaondes Canazei
    6 min walk
  • Ski Lift Pecol
    9 min walk
  • Bolzano (BZO)
    55 min drive

Room options

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

  • 21 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • 24 sq m
  • Sleeps 4
  • 4 Twin Beds

Similar properties

Exterior
Hotel Il Caminetto
Pool
Hot tub
Breakfast included
Spa
3.7 out of 5, Good, (10)
The price is NZ$335
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hotel Il Caminetto

About the area

Canazei

With a stay at Hotel Cristallo, you'll be centrally located in Canazei, a 1-minute drive from Dolomites and 11 minutes from QC Terme Dolomiti. .This spa hotel is 8.2 mi (13.2 km) from Val Gardena and 10.7 mi (17.2 km) from Fiemme Valley.

What's nearby

  • Dolaondes Canazei - 6 min walk - 0.5 km
  • Ski Lift Pecol - 9 min walk - 0.8 km
  • Alba-Ciampac Cable Car - 3 min drive - 3.0 km
  • Col Rodella Cable Car - 3 min drive - 2.6 km
  • Pecol-Col dei Rossi Cable Car - 9 min drive - 8.7 km

Getting around

  • Ponte Gardena-Laion/Waidbruck-Lajen Station - 45 min drive

Restaurants

  • ‪L'Ostaria da Besic - ‬6 min walk
  • ‪La Montanara - ‬7 min walk
  • ‪Rosengarten après ski - ‬7 min walk
  • ‪Hotel El Ciasel - ‬14 min walk
  • ‪Ristorante Pizzeria Scoiattolo - ‬3 min walk

About this property

Hotel Cristallo

Hotel with a full-service spa, steps from Dolomites
Hotel Cristallo offers 50 accommodations with safes and hair dryers. Beds feature down comforters. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open select days. Guests under 14 years old are not allowed in the spa.

Stay in one of 50 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an indoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, ski storage, and a television in a common area. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Stop by the hotel's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:30 AM to 9:30 AM.
Featured amenities include express check-in, express check-out, and multilingual staff. Planning an event in Canazei? This hotel has 70 square feet (7 square meters) of space consisting of conference space and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.
A complimentary continental breakfast is served each morning between 7:30 AM and 9:30 AM.
Hotel Cristallo has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 10 per day)
  • Return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Free continental breakfast available daily 7:30 AM–9:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Cots/infant beds available
  • Indoor pool
  • Laundry facilities
  • Rollaway beds available
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Conference space (70 square feet)
  • A meeting room

Outdoors

  • Garden

Spa

  • Sauna
  • Spa open selected days
  • Hot tub
  • Steam room

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds available
  • Down duvet
  • Rollaway beds available

Bathroom

  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Express check-in available

Check-out

Check-out before 10:00 AM
Express check-out available

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Guests under 14 years old are not allowed in the spa

Property is also known as

Cristallo Canazei
Hotel Cristallo
Hotel Cristallo Canazei
Hotel Cristallo Hotel
Hotel Cristallo Canazei
Hotel Cristallo Hotel Canazei

Hotel Cristallo Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 19 reviews" "
Rating 8 - Good. 10 out of 19 reviews" "
Rating 6 - Okay. 4 out of 19 reviews" "
Rating 4 - Poor. 2 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

8.4/10

Cleanliness

7.4/10

Staff & service

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jettina, Harrow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, beautiful town
We stayed in Canazei out of season, but Hotel Cristallo is one of the few hotels open all year round. The rooms are spacious and clean with excellent views, the staff were very pleasant and the breakfast was excellent. The spa facilities were superb, I would definitely return to this hotel and I would definitely return to this beautiful mountain town.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
the owner is an un pleasent man.
great potential . i will not come back because of the owner and his bad attittude.

6/10 Okay

ski trip, London

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
I didn't see any great service!
Hotel was in a good location, nice looking hotel. However, where was the great service we had read about? We had booked a double room and was given 2 single beds, despite confirming our request by telephone after booking; the main reception person who was there to assist after 5pm showed little interest in helping or taking questions from us or other guests regarding ski hire, ski ticket info or ski resort info, let alone even wanting to provide us with the final bill when requested so we could pay. It seemed any service was provided when he wanted too and was quite dismissive. The room which was clean had average comfort beds and room walls were thin enough to easily hear the neighbouring room guests. Otherwise an ok hotel let down by a dismissive and unhelpful front desk staff member.

10/10 Excellent

Florin, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very helpful and friendly staff, great breakfast and fantastic views of the mountains. An A+ experience!

8/10 Good

Bent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotel med fornuftig afstand til lift. Bus lige uden for døren hvis man ikke vil gå. Lækre værelser.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Posizione perfetta a 2 passi dal centeo
Ottima struttura bene pulita molto confortevole Personale gentilissimo e sempre disponibile Posizione ottimale a 2 passi dal centro
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zimmer,Service,Hotelpersonal alles ok.Dampfbad top

8/10 Good

Paulo, Luxembourg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel au milieu des Dolomites
Dès notre arrivée nous avons très bien été accueillis. On nous a même mis le garage de l'hôtel à notre disposition pour abriter nos motos. La chambre pour 3 personnes était très spacieuse et confortable. On trouve pas mal de restos et commerces dans les alentours de l'hôtel, à quelques minutes de marche seulement.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
שהיה נוחה וטובה בקריסטלו
אין בחדר קומקום להכנת קפה או תה. ממש מתבקש בעונה זו!! סל הכל חדר מרווח ונקי נוף יפה מהחדר.

8/10 Good

Reiner, Chemnitz

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr empfehlenswertes Hotel im Fassatal
Wir hatten dort für 2 Wochen gebucht, da Canazei zwar immer über einen der Pässe, aber insgesamt doch zentral für Seiser Alm, Rosengarten und Marmolada liegt. Von der Rezeption über das Zimmer bis hin zum Frühstück war alles okay (Wir hatten nur Frühstück gebucht). Zum Abendessen gab es jeweils 3 Menüs, die wir allerdings nicht bewerten können. Auch der neu errichtete Wellnessbereich mit 2 Saunen, Dampfbad, Schwimmbecken, Massageraum und Ruheraum sind sehr empfehlenswert. WLAN ist ebenfalls vorhanden, allerdings gegen Gebühr. Freie Parkplätze waren, allerdingsin der Vorsaison, reichlich vorhanden. Einkaufsmöglichkeiten sind direkt gegenüber dem Hotel und in wenigen Metern im Ort.

6/10 Okay

Verified traveller

4/10 Poor

karin, Castiglione di Garfagnana-lu

Disliked: Property conditions & facilities, room comfort
Deluso.
Ho visti troppo tardi su la mia ricevuta mi hanno calcolato cena in piu per due persone. Aveva un modo di fare mio pagamento senza controllo per me stessa.Quando mi sono accorta ero molto lontano per tornare e chiedere una spiegazione,poi senza ricevuta fiscale.

10/10 Excellent

Franco, Milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Servizio eccellente
Al di là delle nostre previsioni: servizio ottimo, personale gentilissimo, estrema disponibilità, ottima posizione e buon confort generale.

4/10 Poor

Mountain hiker

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Personell - not service minded
Clean but worn. Staff who would rather do something else than work at this hotel. Rather poor breakfast. At times disturbing traffic. Closeness to beautiful surrounding nature weighed up the stay considerably.

6/10 Okay

Cosimo

Liked: Room comfort
Hotel cristallo Canazei
Hotel da preferire soprattutto per la posizione centrale per il resto tutto molto nella norma. Due appunti : non e' semplice trovare parcheggio e il personale di sala non troppo cordiale , ottimo invece il servizio della reception.

8/10 Good

Kenth, Västerås

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mat
Ett väldigt vackert hotell och perfekt med helpension där man fick under frukosten pricka in vad man skulle äta på kvällen. Maten var mycket god och serverades mycket snabbt.

8/10 Good

Ale, Brescia

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel Cristallo CANAZEI
logisticamente ok

8/10 Good

Bruno, Nice

Liked: Cleanliness, property conditions & facilities, room comfort
position idéale
Hotel situé dans une commune d'accès assez facile à partir de la vallée. Point de départ idéal pour un circuit complet des Dolomites. Demander une chambre côté montagne (beaucoup de passage de motards)