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Hotel & Beach Club Ojo de Agua

3.0 star property

Photo gallery for Hotel & Beach Club Ojo de Agua

Deluxe Bungalow
Exterior
Exterior
On the beach, snorkelling
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
5 Av Javier Rojo Gomez, Puerto Morelos, QROO, 77580
  • Ojo de Agua Beach
    ‪2 min walk‬
  • Arrecife de Puerto Morelos National Park
    ‪2 min walk‬
  • Puerto Morelos Town Square
    ‪5 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

  • 19 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Garden View

Deluxe Room, 2 Double Beds, Garden View

Deluxe Room, 2 Double Beds, Garden View

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View

  • 24 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Partial Ocean View

1 bedroom, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed, Partial Ocean View

  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Partial Ocean View

Deluxe Room, 2 Double Beds, Partial Ocean View

Deluxe Room, 2 Double Beds, Partial Ocean View

  • 24 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

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The price is NZ$348
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About the area

Puerto Morelos

When you stay at Hotel & Beach Club Ojo de Agua in Puerto Morelos, you'll be on the beach, a 1-minute drive from Puerto Morelos Town Square and 5 minutes from Puerto Morelos Beach. .This beach hotel is 12.3 mi (19.9 km) from Moon Palace Golf Club and 13.2 mi (21.2 km) from Maroma Beach.

What's nearby

  • Ojo de Agua Beach - 2 min walk - 0.2 km
  • Puerto Morelos Town Square - 5 min walk - 0.5 km
  • Puerto Morelos Artists’ Cooperative - 6 min walk - 0.5 km
  • Puerto Morelos Beach - 5 min drive - 2.9 km
  • Crococun Zoo - 7 min drive - 6.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪Yum yum Wok - ‬3 min walk
  • ‪Don Ernesto's - ‬2 min walk
  • ‪Merkadito del Mar - ‬5 min walk
  • ‪La Sirena Restaurant, Lounge and Sports Bar - ‬7 min walk
  • ‪Panna e Cioccolato - ‬5 min walk

About this property

Hotel & Beach Club Ojo de Agua

On beach with 2 outdoor pools for sandy fun near Puerto Morelos Town Square
Hotel & Beach Club Ojo de Agua offers 20 air-conditioned accommodations with hair dryers and complimentary toiletries. 32-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 20 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Housekeeping is provided daily, and irons/ironing boards can be requested.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services.
Enjoy a satisfying meal at Beach Club Ojo de Agua serving guests of Hotel & Beach Club Ojo de Agua. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Beach Club Ojo de Agua - This family restaurant serves breakfast, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 220 for adults and MXN 150 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Beach Club Ojo de Agua

Things to do

  • 2 outdoor pools
  • Children's pool
  • Playground
  • Snorkelling
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Mini-fridge
  • Playground

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • 32-inch smart TV
  • TV channels

Food and drink

  • Mini fridge

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 67.88 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately MXN 220 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

TAFFEIT Beach Hotel
Arena Beach Oceanfront
& Club Ojo Agua Puerto Morelos
Capital O Hotel Arena Beach Club
Hotel & Beach Club Ojo de Agua Hotel
Hotel & Beach Club Ojo de Agua Puerto Morelos
Hotel & Beach Club Ojo de Agua Hotel Puerto Morelos

Hotel & Beach Club Ojo de Agua Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 193 out of 587 reviews
Rating 8 - Good. 183 out of 587 reviews
Rating 6 - Okay. 95 out of 587 reviews
Rating 4 - Poor. 59 out of 587 reviews
Rating 2 - Terrible. 57 out of 587 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

jill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ok accommodations. Convenient to dining & entertainment. Had some issues with Alberto the 1st half of Our trip. But tlked with David. 2 d half was better.

8/10 Good

April

Stayed 8 nights in Oct 2024

2/10 Terrible

Tannis Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor
Very poor over all . No AC , no blankets , no room service no lights at the premises, not answering the phone
Stayed 1 night in Nov 2024

8/10 Good

Russell

Stayed 1 night in Aug 2024

8/10 Good

Leeanne

Travelled with partner
Liked: Cleanliness, staff & service
We were not given the room we had booked and no discount was given. Also there is a daily fee for the sewer system that is not mentioned in the booking site. While not expensive, it's nice to know all costs related to a stay. Otherwise the beach and beach staff Stephanie especially and restaurant staff were wonderful. The young lady at the desk was so helpful
Stayed 1 night in Oct 2024

4/10 Poor

Shaneice

Stayed 4 nights in Aug 2024

8/10 Good

Cynthia, San Jacinto

Liked: Cleanliness, staff & service
I loved ojo de aqua beach club. Their restaurant is the best in the world. The food was so great. It is on the ocean and is quiet and safe. The staff is friendly and helpful. The ocean is steps away and I loved that with all my heart. Great stay for me at this hotel.
Stayed 3 nights in Oct 2024

4/10 Poor

stanley

Travelled with partner
Disliked: Amenities, property conditions & facilities
Property is in terrible need for upgrade and even minor repairs seem to have been ignored. Our room was flooded numerous times, bathroom faucet not secured....
Stayed 15 nights in Oct 2024

8/10 Good

AL, rocky View

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice quiet.
Stayed 1 night in Oct 2024

6/10 Okay

Susan

Stayed 7 nights in Oct 2024

4/10 Poor

Eduardo

Travelled with family
Ojo- Falta supervisión y mantenimiento -
Mala experiencia, le urge mantenimiento, habitación básica, TV inservible, regadera tapada del sarro o sal con problemas sale agua, en la playa apartamos 3 camastros q no estaban ocupados, en lo q regresamos con las cosas q dejamos en el coche, las habia movido un mesero argumentando q los 12 camastros cercanos estaban ocupados, obviamente al estar hospedados nos dimos cuenta permanecieron vacíos todo el día, ( el mesero con la cola entre las patas) , lo único bueno fue al otro día el desayuno bien y el encargado nos atendió de muy buena gana
Stayed 1 night in Oct 2024

4/10 Poor

Sandra Joy

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Firstly the property is in a fabulous location. Right where beach club is where you can use deck chairs. Hotel needs major repairs!! I was not expecting 5 star of course but when you book a room type you expect that room type. We did not get what we booked and could not accomodate us . ( offered us room on ground level but lock on door did not work properly) The room we got.. aircondioning.. did not work .. only blew out air… was hotter in room than outside. We slept with doors open, which were hard to open .. had to lift out of track to open door. When it rained the reception area was flooded and water did not get away. There is no signage into the hotel from the road so transfers had difficulty finding the hotel. The Ki restaurant next to the hotel was very good. Reasonable prices for a beach club/ restaurant
Stayed 9 nights in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Friendly service. Right next to the beach. One of the best in Puerto Morelos!
Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another terrific stay at Ojo de Agua Beach Clubs
I have stayed here at least 10 times over the past couple of years. I continue to come back as they consistently are terrific to work with. The location is ideal for visiting Puerto Morales. The price can’t be beat in. The service is terrific. While the rooms are basic, they are always very clean. The value is unbeatable.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great experience here. Simple, but a good room. With only one exception, the staff was very cool, accommodating, and friendly. The beach here is spectacular. Would definitely stay here again.
Stayed 12 nights in Sep 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay….
I stay here every 1-2 months and am always pleased. The location and price can’t be beat. The rooms are basic but very clean and comfortable. The Ki Restaurant and beach club food and service is wonderful. The front desk is always very helpful.
View from my patio
Stayed 3 nights in Oct 2024

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Sep 2024

6/10 Okay

German Jesus

Travelled with family
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Armando

Stayed 1 night in Sep 2024

2/10 Terrible

Vidisha

Stayed 3 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
Nice little place!
Stayed 2 nights in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay at Ojo de Agua Beach Club Hote
I stay here every couple of months. The location is perfect. The staff is always very helpful. The rooms are always spotless. It’s a no frills room but the location, beach chairs, towels and beach service are excellent. People from other hotels come over every day to hang out there. The food on the beach or at the restaurant is terrific. You cannot beat the price either.
Stayed 3 nights in Sep 2024

6/10 Okay

Darrel L

Travelled with partner
Liked: Staff & service
The property is old and needs some fixing up but all in all it was a good value for a beach front room $370 for a week
Stayed 6 nights in Sep 2024