Canopy by Hilton Cancun La Isla Cancun, MEX - Best Price Guarantee

Room type	Options	Nightly price	Book
Premium Room, 2 Queen Beds (Sunrise View) 2 Queen Beds Room sleeps 4 guests (up to 3 children) Room cleanliness: Exceptional! 4.6 2 Queen Beds Individually decorated room Relax - In-room massage available Internet - Free WiFi Entertainment - 50-inch flat-screen TV with cable channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours) Sleep - A pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, slippers, and free toiletries Practical - Safe, iron/ironing board, and laptop workspace; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Accessibility - Wheelchair-width doorways Need to Know - Housekeeping on request Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Other room types
Premium Room, 2 Queen Beds (Sunset View) 2 Queen Beds Room sleeps 4 guests (up to 3 children) Room cleanliness: Exceptional! 4.6 2 Queen Beds Individually decorated room Relax - In-room massage available Internet - Free WiFi Entertainment - 50-inch flat-screen TV with cable channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours) Sleep - A pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, slippers, and free toiletries Practical - Safe, iron/ironing board, and laptop workspace; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Accessibility - Wheelchair-width doorways Need to Know - Housekeeping on request Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Junior Suite, 1 King Bed (Panoramic View) 59 square metres 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.6 1 King Bed 640-sq-foot room, located on the top floor, bay views Layout - Bedroom, living room, and dining area Relax - In-room massage available Internet - Free WiFi Entertainment - 50-inch flat-screen TV with cable channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours) Sleep - A pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippers Practical - Safe, iron/ironing board, and laptop workspace; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Accessibility - Wheelchair-width doorways Need to Know - Housekeeping on request Non-Smoking Room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Premium Double Room, 2 Queen Beds (Sunset Bay View) 33 square metres 2 Queen Beds Room sleeps 4 guests (up to 3 children) Room cleanliness: Exceptional! 4.6 2 Queen Beds 350-sq-foot room, located on the top floor, bay views Relax - In-room massage available Internet - Free WiFi Entertainment - 50-inch flat-screen TV with cable channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours) Sleep - A pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, slippers, and free toiletries Practical - Safe, iron/ironing board, and laptop workspace; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Accessibility - Wheelchair-width doorways Need to Know - Housekeeping on request Non-Smoking Room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Signature Double Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) Room with view 33 square metres 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.6 1 King Bed 350-sq-foot room, located on the top floor, city views Relax - In-room massage available Internet - Free WiFi Entertainment - 50-inch flat-screen TV with cable channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours) Sleep - A pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, slippers, and free toiletries Practical - Safe, iron/ironing board, and laptop workspace; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Accessibility - Wheelchair accessible Need to Know - Housekeeping on request Non-Smoking Room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Signature Double Room, 2 Queen Beds (La Isla) Room with view 33 square metres 2 Queen Beds Room sleeps 4 guests (up to 3 children) Room cleanliness: Exceptional! 4.6 2 Queen Beds 350-sq-foot room, located on the top floor, city views Relax - In-room massage available Internet - Free WiFi Entertainment - 50-inch flat-screen TV with cable channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours) Sleep - A pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, slippers, and free toiletries Practical - Safe, iron/ironing board, and laptop workspace; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Accessibility - Wheelchair-width doorways Need to Know - Housekeeping on request Non-Smoking Room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Signature Double Room, 1 King Bed (La Isla Room) Room with view 33 square metres 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.6 1 King Bed 350-sq-foot room, located on the top floor, city views Relax - In-room massage available Internet - Free WiFi Entertainment - 50-inch flat-screen TV with cable channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours) Sleep - A pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, slippers, and free toiletries Practical - Safe, iron/ironing board, and laptop workspace; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Accessibility - Wheelchair-width doorways Need to Know - Housekeeping on request Non-Smoking Room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Presidential Suite, 1 King Bed (Nichupte Bay View) 94 square metres 1 King Bed Room sleeps 4 guests (up to 3 children) Room cleanliness: Exceptional! 4.6 1 King Bed 1010-sq-foot room, located on the top floor, bay views Layout - Bedroom, living room, and dining area Relax - In-room massage available Internet - Free WiFi Entertainment - 50-inch flat-screen TV with cable channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours) Sleep - A pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippers Practical - Safe, iron/ironing board, and laptop workspace; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Accessibility - Wheelchair-width doorways Need to Know - Housekeeping on request Non-Smoking Room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Superior Double Room, 1 King Bed (Sunrise View) 33 square metres 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.6 1 King Bed 350 sq feet, located on the top floor Relax - In-room massage available Internet - Free WiFi Entertainment - 50-inch flat-screen TV with cable channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours) Sleep - A pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, slippers, and free toiletries Practical - Safe, iron/ironing board, and laptop workspace; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Accessibility - Wheelchair-width doorways Need to Know - Housekeeping on request Non-Smoking Room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Premium Room, 1 King Bed (Sunset View) 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.6 1 King Bed Individually decorated room Relax - In-room massage available Internet - Free WiFi Entertainment - 50-inch flat-screen TV with cable channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours) Sleep - A pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, slippers, and free toiletries Practical - Safe, iron/ironing board, and laptop workspace; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Accessibility - Wheelchair-width doorways Need to Know - Housekeeping on request Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Exclusive Double Room, 1 King Bed (Sunset Bay View) 32 square metres 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.6 1 King Bed 344-sq-foot room, located on the top floor, bay views Relax - In-room massage available Internet - Free WiFi Entertainment - 50-inch flat-screen TV with cable channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours) Sleep - A pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, slippers, and free toiletries Practical - Safe, iron/ironing board, and laptop workspace; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Accessibility - Wheelchair-width doorways Need to Know - Housekeeping on request Non-Smoking Room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Superior Double Room, 2 Queen Beds (Sunrise View) 33 square metres 2 Queen Beds Room sleeps 4 guests (up to 3 children) Room cleanliness: Exceptional! 4.6 2 Queen Beds 350 sq feet, located on the top floor Relax - In-room massage available Internet - Free WiFi Entertainment - 50-inch flat-screen TV with cable channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours) Sleep - A pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, slippers, and free toiletries Practical - Safe, iron/ironing board, and laptop workspace; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Accessibility - Wheelchair-width doorways Need to Know - Housekeeping on request Non-Smoking Room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Room, 1 King Bed (Sunset Bay View) 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.6 1 King Bed Individually decorated room Relax - In-room massage available Internet - Free WiFi Entertainment - 50-inch flat-screen TV with cable channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours) Sleep - A pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, slippers, and free toiletries Practical - Safe, iron/ironing board, and laptop workspace; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Accessibility - Wheelchair-width doorways Need to Know - Housekeeping on request Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price

Hotel Amenities

Lift
Fitness facilities
Concierge services
Total number of rooms - 174
Number of floors - 5
Number of buildings/towers - 1
Breakfast available (surcharge)
Television in common areas
Library
Spa services on site
Multilingual staff
24-hour front desk
Porter
Dry cleaning/laundry service
Smoke-free property
Wedding services
Tours/ticket assistance
Free WiFi
Year Built – 2020
Number of restaurants - 2
24-hour business centre
Number of meeting rooms - 3
Number of outdoor pools - 1
Snack bar/deli
Free self parking
Rooftop terrace
Number of bars/lounges - 2
Number of poolside bars - 1
Number of coffee shops/cafes - 1
Luggage storage
Pool sunloungers
Electric car charging station
Water dispenser
Shopping centre on site
Proposal/romance packages available
Reception hall
Outdoor entertainment area
Outdoor furniture
Food and water bowls

Family Friendly Amenities

Family property
Number of outdoor pools - 1
Free WiFi
Soundproofed rooms
Snack bar/deli
Laundry facilities
Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

English
Spanish

Parking

Free self parking

Room Amenities

Canopy by Hilton Cancun La Isla offers 174 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. A pillow menu is available. 50-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

Room service (limited hours)
Television
Wheelchair accessible
Minibar
Coffee/tea maker
Daily housekeeping
Phone
Private bathroom
Free toiletries
Hair dryer
Iron/ironing board
In-room safe
Desk
In-room climate control (air conditioning)
Pay films
Soundproofed rooms
Blackout drapes/curtains
In-room massage available
Slippers
Shower only
Cable TV service
Flat-panel TV
Free WiFi
Individually furnished
Individually decorated
Pillow menu
TV size 50
TV size (measurement) inch
Connecting/adjoining rooms available
Free cots/infant beds
Rollaway/extra beds (free)
Towels provided
Linens provided
Number of bathrooms: 1
Number of beds 2
Housekeeping on request
Laptop-friendly workspace
Lowered locks/deadbolt
Low-height counters/sink
Low-height desk
Wheelchair-width doorways
Telephone accessibility kit
Wardrobe
Mobile key entry

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Azulinda Cafe & Bar - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Wander Rooftop - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Things to do

Ecotours nearby
Free bicycles on site
Casino nearby

Spa Services

Body treatments
Number of treatment rooms 1
Massages
Hot stone massage
Deep tissue massage
Swedish massage
Sports massage

Accessibility

Wheelchair-accessible parking
Braille or raised signage
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible meeting spaces/business centre
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in hallways
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance

Information missing or incorrect? Tell us! Opens in a new window

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

Children are welcome.
Free rollaway/extra beds!
Free cribs (infant beds)!

Pet Policy

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Dogs only
Pets cannot be left unattended
Food and water bowls are available
Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Debit cards not accepted

Staffed front desk

Smoke detector

Security system

LGBTQIA friendly

Pets cannot be left unattended

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)

Contactless check-out is available

Hotel Names

Canopy By Hilton Cancun Isla
Canopy by Hilton Cancun La Isla Hotel
Canopy by Hilton Cancun La Isla Cancun
Canopy by Hilton Cancun La Isla Hotel Cancun

We should mention

Pool access available from 7:00 AM to 11:00 PM.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can access their rooms with a mobile device.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Information missing or incorrect? Tell us! Opens in a new window

Canopy by Hilton Cancun La Isla

Grid of 69 images

Choose your room

Please fix the following errors to continue:

Please enter a check-in date

Please enter a check-out date

Please provide the ages of children below

Please enter your travel dates like this: d/M/yyyy

Get an overview of this hotel
Luxury Cancun hotel connected to a shopping center, steps from La Isla Shopping Mall

Popular property highlights

Languages spoken

Canopy by Hilton Cancun La Isla

Hotel Amenities