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Casa Turquesa - Near Luxury Avenue Shopping Mall

4.0 star property

Photo gallery for Casa Turquesa - Near Luxury Avenue Shopping Mall

Outdoor pool, pool umbrellas, pool loungers
Interior
King Suite Ocean View
Royal Suite
Presidential Suite, 2 Bedrooms, Ocean View | Living room

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Barbecue grill
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
Cancun, QROO
  • Kukulcan Plaza Shopping Mall
    ‪2 min walk‬
  • Luxury Avenue Shopping Mall
    ‪2 min walk‬
  • Marlin Beach
    ‪8 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for King Suite Ocean View

King Suite Ocean View | View from room

King Suite Ocean View

  • Studio
  • Ocean view
  • Sleeps 4

View all photos for Presidential Suite

Presidential Suite | Living area

Presidential Suite

  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds

View all photos for Suite, Garden View

Suite, Garden View

Suite, Garden View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Suite

In-room safe, individually decorated, individually furnished

Royal Suite

  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Honeymoon Suite

In-room safe, individually decorated, individually furnished

Honeymoon Suite

  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

In-room safe, individually decorated, individually furnished

Standard Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the area

Cancun

With a stay at Casa Turquesa - Near Luxury Avenue Shopping Mall in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and Hotel Zone Beaches. .This beach aparthotel is 2.8 mi (4.4 km) from Iberostar Cancun Golf Course and 4.3 mi (7 km) from Delfines Beach.
View more Aparthotels in CancunOpens in a new window

What's nearby

  • Kukulcan Plaza Shopping Mall - 2 min walk
  • Marlin Beach - 8 min walk
  • Cancun Interactive Aquarium - 17 min walk
  • La Isla Shopping Mall - 17 min walk
  • Aquaworld - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪La Veranda - ‬7 min walk
  • ‪El Fish Fritanga - ‬10 min walk
  • ‪Ilios Restaurant - ‬12 min walk
  • ‪Taboo Cancun - ‬18 min walk
  • ‪Hacienda Sisal - Mexican Restaurant Cancun - ‬5 min walk

About this property

Casa Turquesa - Near Luxury Avenue Shopping Mall

On beach with outdoor pool, near La Isla Shopping Mall
Casa Turquesa - Near Luxury Avenue Shopping Mall offers 30 air-conditioned accommodations with safes and bathrobes. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Cancun aparthotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an outdoor pool.
Make yourself at home in one of the 30 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and blackout drapes/curtains.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This Beaux Arts aparthotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at El Mirador, a poolside restaurant which features a garden view. You can also stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
El Mirador - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Celebrity - Onsite restaurant. Open daily.
Pool Bar - This bar is located by the pool. Open daily.
Room service (during limited hours) is available.

Languages

Catalan, English, French, Portuguese, Spanish

Property amenities

Beach

  • On the beach
  • Beach umbrellas
  • Beach towels

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sunloungers

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Limited on-site parking
  • On-site parking includes off-street options
  • Car recommended

Family friendly

  • Children stay for free (see details)

Restaurants on site

  • El Mirador
  • Celebrity
  • Pool Bar

Dining

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: MXN 150-380 for adults and MXN 80-200 for children
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Rainfall shower head
  • Toilet paper
  • Free toiletries
  • Towels provided
  • Soap
  • Shampoo
  • Bathrobes
  • Hairdryer

Living spaces

  • Library

Entertainment

  • 42-inch flat-screen TV with satellite service
  • Piano

Outdoor areas

  • Terrace
  • Barbecue

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lifts
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Guidebooks/recommendations
  • Phone
  • Luggage storage
  • Blackout curtains
  • Iron/ironing board (on request)

Location highlights

  • Near the ocean
  • Near the sea
  • On the waterfront
  • In the shopping district
  • In the entertainment district

Things to do

  • Outdoor pool access neaby
  • Golf nearby
  • Theme parks nearby

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 30 rooms
  • 4 floors
  • 1 building
  • Built in 1991
  • Beaux Arts architecture

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 380 for adults, and MXN 80 to 200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Casa Turquesa
Casa Turquesa Cancun
Casa Turquesa Hotel
Casa Turquesa Hotel Cancun
Casa Turquesa Hotel Tulum
Casa Turquesa Tulum
Casa Turquesa

Casa Turquesa - Near Luxury Avenue Shopping Mall Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 428 out of 1046 reviews
Rating 8 - Good. 252 out of 1046 reviews
Rating 6 - Okay. 139 out of 1046 reviews
Rating 4 - Poor. 107 out of 1046 reviews
Rating 2 - Terrible. 120 out of 1046 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

niccole

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The worst stay experience ever in hotel zone area. The facility was outdated, with old pictures along with non family friendly statue of women. The room was clean and big. Unfortunately the back sliding door to did not lock, A/C had smell mold when turned on, toilet flooded, shower door did not block water from everywhere. The walk way to rest of bathroom was wet afterwards.The sunken in jacuzzi tub did not work inside room nor the tub outside in patio. Even worse, I paid in advance for one night stay. When I attempted to check out from the facility, they tried to overcharge me for four night stay. Had to get Expedia representative to step in to help, even after I showed my receipt. Not a place to recommend but to avoid at all cost.
Stayed 1 night in Nov 2024

4/10 Poor

David

Disliked: Cleanliness, amenities, property conditions & facilities
The property has a very extreme MOLD problem. Mold is dangerous to both healthy and unhealthy people. I would def avoid. You can see it was once a nice place. Now it is run down and in need of a major renovation.
Stayed 1 night in Nov 2024

2/10 Terrible

YIZHAR

Disliked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

MIRNA

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
It’s sad that a property with so much potential… lack of maintenance to the property makes the stays literally sad the building is extremely poorly maintained the staff is really friendly and eagerly to assist always the location couldn’t be more exquisite… hopefully they will update the building soon
Stayed 5 nights in Oct 2024

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our time in Casa Turquesa, all the staff were very friendly, welcoming and helpful. Building is old, but a lot more beautiful than the ones around, a truly hidden jewel! We will be back!
Stayed 2 nights in Oct 2024

6/10 Okay

William

Liked: Cleanliness
This is an older property that is very basic and shows it's age. It's very affordable, clean, and comfortable. The location is excellent with many shopping options and the beach is very clean and beautiful. For the price and location you can't beat it. You have to weigh all the factors.
Stayed 6 nights in Sep 2024

10/10 Excellent

Phillippe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a place that demonstrates the inadequacy of the “5-star” rating system. While this may not be an ultra-lux accommodation, what it lacked in pomp in circumstance was made up by character, location, value and charm. This is a hotel that has yields memories of an earlier epoque; a marble and exotic Time Machine. Our room had a large king size bed, spacious bathroom with shower, changing room and bath. However the incomparable ocean view, peaceful environs and obliging hosts are what makes this a must re-visit spot for our family. Our new gem in Cancun.
Stayed 1 night in Sep 2024

8/10 Good

Norella

Stayed 1 night in Aug 2024

4/10 Poor

Chayakan

Liked: Room comfort
Great location
Hotel looks nice but the bath tub are very old hard to use it .the location is great , close to everything
Stayed 1 night in Aug 2024

10/10 Excellent

Julieta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Jul 2024

10/10 Excellent

Julieta

Liked: Cleanliness
Stayed 2 nights in Jul 2024

8/10 Good

Carie Lynn

Travelled with partner
Liked: Cleanliness
This is an older property that definitely was an amazingly resort years ago. It still has so much charm and beautiful art throughout, it just needs a little tlc. The small staff was very friendly and helpful. The checkin was the easiest ive ever had. The pool and pool area is very large and clean and overlooks some of the most beautiful beach in Cancun. Food was limited but what we had was very good and the location of the property is perfect for walking to many restaurants and shopping so you have options. For the price this property was well worth our stay, and in perfect condition i'm sure we could have never afforded staying here. So if you are not an uptight picky traveler stay here and enjoy this beautiful older property and think about the history of it and all the Hollywood celebrities that used to stay here exclusively!
Stayed 5 nights in Jul 2024

8/10 Good

jon

Liked: Cleanliness
Beautiful room, fantastic ocean view, very friendly and accommodating staff (thumbs up to Oscar, Jose and Eduardo), beautiful lobby with breathtaking art, nice pool overlooking the ocean, free parking, steps to beach. The things we didn't like were beyond control of the hotel staff. The driveway was inundated with standing water that smelled bad; walking in and out you had to circumvent the bad water and hope a car did not come by and spray you. Our room had a jacuzzi tub on the balcony. We could fill it. The hot water worked. But the jets didn't. The elevator was not working. The tennis court was not maintained.
Stayed 1 night in Jul 2024

10/10 Excellent

Nola Frances

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Pretty property, convenient to shopping and restaurants. Beautiful beach, but red flags up while there so didn’t get to swim in the ocean there. Great stay, will be back!
Stayed 4 nights in Jul 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice we had a view to the sea, free access to private beach. Beautiful pool, dining at reasonable prices.
Stayed 1 night in Jul 2024

8/10 Good

ricardo

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Location is good and very affordable noce beach in the back
Stayed 13 nights in Jun 2024

10/10 Excellent

Andrea

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Angela

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Food, area, staff, price. I have nothing to complain. I will recommend this gem to my friends
Stayed 5 nights in Apr 2024

4/10 Poor

Sandra

Disliked: Cleanliness, amenities, property conditions & facilities
We stayed in the honeymoon suite which was very dirty. The 3 bathtubs were VERY dirty along with the floors. Speaking of floors the wood floors were unsafe as the boards were lifting. The only thing that was great was the view.
Stayed 1 night in Jun 2024

10/10 Excellent

Mayela

Liked: Cleanliness, amenities, property conditions & facilities
Great service, Great view of the sea.
Stayed 2 nights in Jun 2024

10/10 Excellent

George

Liked: Cleanliness, room comfort
Elegant And Old School Cancun
This was truly a beautiful hotel hidden away from all the hustle and bustle of the strip very quiet hotel. I felt like I was in the hotel by myself, which I love beautiful access to the beach and beautiful rooms
Stayed 1 night in May 2024

8/10 Good

Max

Liked: Cleanliness, amenities
El hotel esta bien ubicado. El hotel es seguro y eso da tranquilidad. El personal es atento y amable. Necesita tener unos updates. En terminos generales es bueno y recomendable.
Stayed 4 nights in May 2024

10/10 Excellent

John

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Fernando

Servicio excelente, la cama un poco dura para mi gusto, muy buena locación
Stayed 4 nights in May 2024

10/10 Excellent

George

Liked: Cleanliness, room comfort
Hidden Turquoise Gem
Listen, this place is not a really fancy place, but it is clean safe and it’s quiet and it’s right on the beach and it’s a few moments from everywhere. It is truly a hidden gem. The staff here is very very friendly and I just felt like I had the whole hotel to myself because there’s not so many room in the hotel so it’s like the hotel was all mine for the entire week. I was here.
Stayed 5 nights in May 2024