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Dreams Riviera Cancun Resort & Spa - All Inclusive

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dreams Riviera Cancun Resort & Spa - All Inclusive

Nightclub
Aerial view
Outdoor wedding area
Water park
Children's activities

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Hot tub
    Hot tub
  • Breakfast included
    Breakfast included
  • All-inclusive
    All-inclusive
  • Spa
    Spa

Explore the area

Map
Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11, Puerto Morelos, QROO, 77580
  • Puerto Morelos Beach
    4 min walk
  • Arrecife de Puerto Morelos National Park
    4 min walk
  • Crococun Zoo
    4 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    23 min drive

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Aerial view

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The price is NZ$705
for 1 night
includes taxes & fees
9 Dec - 10 Dec
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About the area

Puerto Morelos

When you stay at Dreams Riviera Cancun Resort & Spa - All Inclusive in Puerto Morelos, you'll be on the beach, a 1-minute drive from Puerto Morelos Beach and 6 minutes from Puerto Morelos Town Square. .This all-inclusive property is 10.2 mi (16.5 km) from Moon Palace Golf Club and 14.4 mi (23.2 km) from Maroma Beach.

What's nearby

  • Puerto Morelos Beach - 4 min walk - 0.4 km
  • Crococun Zoo - 4 min drive - 3.0 km
  • Ojo de Agua Beach - 6 min drive - 3.1 km
  • Puerto Morelos Town Square - 6 min drive - 3.5 km
  • Petempich Bay - 12 min drive - 8.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Market Cafe - ‬16 min walk
  • ‪The Kitchen Table - ‬9 min walk
  • ‪Bordeaux Restaurant - ‬1 min walk
  • ‪Sports Bar - ‬5 min walk
  • ‪Sensai - ‬4 min drive

About this property

Dreams Riviera Cancun Resort & Spa - All Inclusive

Luxury property on the beach, with 3 outdoor swimming pools
Dreams Riviera Cancun Resort & Spa - All Inclusive offers 486 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies or patios. 37-inch plasma televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Puerto Morelos property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include free minibar items and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dreams Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 486 guestrooms featuring iPod docking stations and plasma televisions. Rooms have private balconies or patios. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a health club. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy French cuisine at Bordeaux, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the poolside bar or one of 6 bars/lounges, or 2 beach bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puerto Morelos? This property has 8342 square feet (775 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM. A complimentary manager's reception is offered each day.
Bordeaux - This restaurant specializes in French cuisine and serves dinner only.
El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Oceana - This seafood restaurant specializes in seafood and serves breakfast, lunch, dinner, and light fare. Open daily.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Buffet and à la carte meals and snacks included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Soccer
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Languages

Dutch, English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:30 AM
  • 9 restaurants and 1 coffee shop/cafe
  • 2 beach bars, 6 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Bordeaux
  • El Patio
  • Himitsu
  • Oceana
  • Portofino

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Kayaking
  • Motorised watercraft
  • Nightclub
  • Parasailing
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • A hot tub
  • Steam room
  • Volleyball
  • Waterskiing
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • DVD player
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (8342 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • At least 80% of lighting from LEDs
  • Beach towels
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Jetted bath
  • Separate bath and shower
  • Towels

Entertainment

  • 37-inch plasma TV
  • DVD player
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Free minibar

More

  • Access via exterior corridors
  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dreams Riviera Cancun All Inclusive Puerto Morelos
Dreams Riviera Cancun Puerto Morelos
Dreams Riviera Cancun Inclusi
Dreams Riviera Cancun Resort All Inclusive Puerto Morelos
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort Spa
Dreams Riviera Cancun Resort Spa All Inclusive
Dreams Riviera Cancun Resort Spa Optional All Inclusive

Dreams Riviera Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 626 out of 1076 reviews" "
Rating 8 - Good. 229 out of 1076 reviews" "
Rating 6 - Okay. 132 out of 1076 reviews" "
Rating 4 - Poor. 41 out of 1076 reviews" "
Rating 2 - Terrible. 48 out of 1076 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

breana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was fun , & friendly . i had a great time
Stayed 2 nights in Aug 2024

8/10 Good

David

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff is friendly and respectful
Stayed 4 nights in Aug 2024

10/10 Excellent

Kerby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of wedding every single day
Stayed 4 nights in Aug 2024

10/10 Excellent

Fiorella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and always ready to help.
Stayed 4 nights in Aug 2024

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 5 nights in Aug 2024

10/10 Excellent

Luz Elena

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff the food. I will come back! ❤️❤️❤️❤️
Stayed 5 nights in Aug 2024

10/10 Excellent

Gelacio Ortiz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the entertainment. They should put some Spanish music as well as English music. Also some ventilation by the lobby. It was way too hot.
Stayed 7 nights in Aug 2024

10/10 Excellent

David Thonas

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great resort… immaculately maintained. Great for families. The staff and service was truly top notch. I highly recommend this property!
Stayed 4 nights in Aug 2024

10/10 Excellent

Yahima

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We likes everything
Stayed 6 nights in Aug 2024

10/10 Excellent

Ulicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was so many things to do at th resort.
Stayed 4 nights in Aug 2024

8/10 Good

Arlinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable
The place is nice.Have no complaints. The only thing is the food. Everything tasted so salty and the alcohol drinks seems like watered down. Another thing is the fare from Cancun airport to the hotel is $60 / person one way for a 25 minute drive.But overall we had a pleasant stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Zoe Ranea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

London Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great we have a very wonderful time.
Stayed 6 nights in Aug 2024

10/10 Excellent

ANNIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a great time. Definitely would return.
Stayed 5 nights in Aug 2024

8/10 Good

Ronald, Little Rock

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller property so great for family traveling with kids.
Stayed 3 nights in Aug 2024

6/10 Okay

Jeong

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Customer service was great. Food was fine, Mexican food and the Hibachi were the only good restaurants. Plumbing issues two days in a row, lighting in the room was faulty hence couldn’t get great sleep, and activities in/by the pool were entertaining, but pretty short lived.
Stayed 4 nights in Aug 2024

10/10 Excellent

Erica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time here, The only thing I wasn’t fond of was the amount of children in the infinity pool at the bar it would’ve been nice to have a designated time for adults only. Beautiful resort and extremely friendly, helpful staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Kattia Araya

Travelled with family
Liked: Cleanliness, staff & service
The staff is very nice and most of the time very helpful. The food it is just ok. The best restaurant they have is the French one, the staff and the service is that restaurant is excellent.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Herbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was great. The daily activities were great family fun. Staff was amazing and the food was excellent. We will be back to create more memories!
Stayed 5 nights in Jul 2024

8/10 Good

Roy Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service at this resort was nothing short of excellent, 10 stars if I could. Our premium deluxe room with plunge pool gave us preferred access because we booked through expedia. The private pool provided us with great entertainment and relaxation away from the main area, especially in the afternoon. The preferred access allowed us to enter the lounge directly across from our room, which provided great breakfast options. The resort is a little dated, but comfortable nonetheless. The areas directly outside the hotel arent developed or convenient for for a night out, but a quick cab ride will get you into Puerto Morelos for dinner or local shopping. The STAFF!! The staff was spectacular! Javier and Victor were the best poolside hosts and Enrique was the most amazing waiter at the Seaside restaurant. Overall, the staff across the resort were always professional, friendly, and ready to provide top notch service at anytime. I truly enjoyed their service, patience, and good nature while dealing with so many guests. Overall, I would visit this resort again, it was a great experience!
Stayed 7 nights in Aug 2024

8/10 Good

Maria Evelyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was ocean front and everything was close and easy to walk to, not a huge resort which I liked. Very family/kid friendly. The kids club was a good option for kids to enjoy something other than sun, water, beach. We loved the plunge pool, it was definitely worth the upgrade. The room had an interesting shape so there isn’t a lot of room for kids/family to move around. We were traveling with an infant under 1 so had a crib and suitcases - we arranged the room to work for us. Bathroom is large and beds are comfortable. The staff at the resort very friendly and helpful. Check in was so easy and quick. The sandy beach is beautiful and ocean calm. Some seaweed but clear areas in the water to enjoy. We saw several people snorkeling right off the beach and there is a coral reef close to the shore. Food was delicious at the restaurants, buffet, and room service. Overall it is a great resort and would recommend.
Stayed 7 nights in Aug 2024

8/10 Good

Mauricio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 4 nights in Aug 2024