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Dreams Sands Cancun Resort & Spa - All Inclusive

4.0 star property

Photo gallery for Dreams Sands Cancun Resort & Spa - All Inclusive

Aerial view
Aerial view
View from property
Room, 1 King Bed, Ocean View (Preferred Club) | Beach
Preferred Club Master Suite

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Bar
  • Hot tub
  • On private beach
  • All-inclusive

Explore the area

Map
Cancun, QROO
  • Plaza Caracol Mall
    ‪4 min walk‬
  • Cancun Convention Center
    ‪9 min walk‬
  • Caracol Beach
    ‪9 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Deal of the Day

Free minibar, in-room safe, desk, laptop workspace

Deal of the Day

  • 33 sq m
  • Sleeps 4

View all photos for Partial Ocean View Double

Free minibar, in-room safe, desk, laptop workspace

Partial Ocean View Double

  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean Front Double

Free minibar, in-room safe, desk, laptop workspace

Deluxe Ocean Front Double

  • 33 sq m
  • Ocean view
  • Sleeps 4

View all photos for Deluxe Ocean Front King

Free minibar, in-room safe, desk, laptop workspace

Deluxe Ocean Front King

  • 33 sq m
  • Ocean view
  • Sleeps 3

View all photos for Preferred Club Double Balcony Ocean Front

Preferred Club Double Balcony Ocean Front

Preferred Club Double Balcony Ocean Front

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Partial Ocean View King with Balcony

Free minibar, in-room safe, desk, laptop workspace

Deluxe Partial Ocean View King with Balcony

  • 33 sq m
  • Partial ocean view
  • Sleeps 2

View all photos for Partial Ocean View King

Free minibar, in-room safe, desk, laptop workspace

Partial Ocean View King

  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Family Connecting Room

Free minibar, in-room safe, desk, laptop workspace

Deluxe Family Connecting Room

  • 65 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 Double Bed

View all photos for Premium Preferred Club King Balcony Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium Preferred Club King Balcony Ocean Front

  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club King Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Preferred Club King Ocean Front

  • 33 sq m
  • Ocean view
  • Sleeps 4

View all photos for Premium Preferred Club King Ocean Front

Premium Preferred Club King Ocean Front

Premium Preferred Club King Ocean Front

  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Partial Ocean View King

Free minibar, in-room safe, desk, laptop workspace

Deluxe Partial Ocean View King

  • 33 sq m
  • Partial ocean view
  • Sleeps 3

View all photos for Premium Preferred Club Double Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium Preferred Club Double Ocean Front

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Preferred Club Double Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Double Ocean Front

  • 33 sq m
  • Ocean view
  • Sleeps 4

View all photos for Presidential Suite (Presidential)

Presidential Suite (Presidential)

Presidential Suite (Presidential)

  • 132 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Partial Ocean View Double

Free minibar, in-room safe, desk, laptop workspace

Deluxe Partial Ocean View Double

  • 33 sq m
  • Partial ocean view
  • Sleeps 4

View all photos for Preferred Club King Balcony Ocean Front

Preferred Club King Balcony Ocean Front

Preferred Club King Balcony Ocean Front

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Honeymoon Plunge Pool Suite

Preferred Club Honeymoon Plunge Pool Suite

Preferred Club Honeymoon Plunge Pool Suite

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Corner Suite Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Corner Suite Ocean Front

  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Master Suite

  • 96 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Double Partial Ocean View

Premium Double Partial Ocean View

Premium Double Partial Ocean View

  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 65 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium King Balcony Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium King Balcony Ocean Front

  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean Front King with Balcony

Deluxe Ocean Front King with Balcony

Deluxe Ocean Front King with Balcony

  • 33 sq m
  • Ocean view
  • Sleeps 2

View all photos for Premium Double Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium Double Ocean Front

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

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4.4 out of 5, Excellent, (5804)
The price is NZ$766
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includes taxes & fees
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About the area

Cancun

Located in Cancun (Zona Hotelera), Dreams Sands Cancun Resort & Spa - All Inclusive is within a 15-minute walk of Cancun Convention Center and Forum By The Sea Mall. .This all-inclusive property is 1.3 mi (2.1 km) from Tortuga Beach and 2 mi (3.3 km) from Langosta Beach.

What's nearby

  • Cancun Convention Center - 9 min walk
  • Gaviota Azul Beach - 13 min walk
  • Tortuga Beach - 2 min drive
  • Langosta Beach - 3 min drive
  • La Isla Shopping Mall - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪Club InterContinental - ‬5 min walk
  • ‪Turquesa Restaurant - ‬5 min walk
  • ‪Kawachi Specialty Restaurant - ‬5 min walk
  • ‪Hotel Miramar - ‬5 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Dreams Sands Cancun Resort & Spa - All Inclusive

On private beach with 4 outdoor pools, near Cancun Convention Center
Dreams Sands Cancun Resort & Spa - All Inclusive offers 414 air-conditioned accommodations with free minibar items and safes. 42-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pevonia has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 414 air-conditioned rooms featuring free minibar items and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 4 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at World Cafe, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
World Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Portofino - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Himitsu - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Gaucho - This fine-dining restaurant specializes in international cuisine and serves dinner only. Open daily.
El Patio - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Local area shuttle (surcharge)

Food and drink

  • 6 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • World Cafe
  • Portofino
  • Himitsu
  • Gaucho
  • El Patio

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Sailing
  • Sauna
  • Shopping
  • A hot tub
  • Steam room
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Corner/local shop
  • Snack bar/deli
  • Trampoline

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach umbrellas
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Beach towels
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Reusable cups only
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Dreams Sands
Cancun Sands Resort
Dreams Cancun Sands
Dreams Resort Cancun
Dreams Sands
Dreams Sands Cancun
Dreams Sands Cancun Resort
Dreams Sands Resort
Dreams Sands Resort Cancun
Sands Cancun
Dreams Sands Cancun Resort Spa All Inclusive
Dreams Sands Cancun Resort Spa
Dreams Sands Cancun Resort All Inclusive
Dreams Sands Resort All Inclusive
Dreams Sands Cancun All Inclusive
Dreams Sands All Inclusive

Dreams Sands Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 445 out of 958 reviews
Rating 8 - Good. 243 out of 958 reviews
Rating 6 - Okay. 156 out of 958 reviews
Rating 4 - Poor. 49 out of 958 reviews
Rating 2 - Terrible. 65 out of 958 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Mirna

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The hotel had a horrible smell like sewage, the room was not like pictured. room would be cleaned and they would not leave clean towels you had to call to get them or see if you seen someone from housekeeping to clean ones.
Stayed 7 nights in Nov 2024

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The activities and food this property offered were excellent 👌
Stayed 7 nights in Nov 2024

10/10 Excellent

Hai Hong

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Julio

Stayed 4 nights in Oct 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great selection of restaurants and activities. Walking along the beach is great in both directions
Stayed 4 nights in Nov 2024

2/10 Terrible

Shelley

Business traveller, Travelled with group
BE AWARE of the scam….sometime during our stay, my credit card was swapped with the exact same card but a different name and obviously deactivated card. The scammer attempted to make 4 purchase; 2 went through and 2 were declined by my credit card company. I did not use my card the entire stay so this either occurred at check in or housekeeping. The manager did check the video of my check in but who knows…he could have been in on the scam. Aside from this, the food was terrible. But the facility was beautiful.
Stayed 1 night in Nov 2024

10/10 Excellent

Ricardo, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 7 nights in Nov 2024

10/10 Excellent

sandra, Falfurrias

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Too much construction and renovation due to raining conditions, food was good but poor variety
Stayed 4 nights in Oct 2024

6/10 Okay

Ivan adrian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Na
Stayed 3 nights in Nov 2024

8/10 Good

Monica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, but if you dont have kids stay somewhere else.
Stayed 4 nights in Nov 2024

6/10 Okay

Bernardo

Liked: Cleanliness, staff & service
Partial ocean view was non existing in the first room they gave me. I complained they gave me a better one, but this one was freezing and I could not control the AC. Staff is very nice. Facilities are ok. Checkout was at 12h, my flight was at 20h, they don't offer complimentary rooms to shower after the checkout which is sad for a resort like this and they didn't even allow me to checkout late.
Stayed 6 nights in Nov 2024

10/10 Excellent

Todd Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the second time at Dreams sands and the beach is wonderful low surf clean sand. Food is great. Rooms always clean. Need anything just ask they will get it
Stayed 6 nights in Nov 2024

8/10 Good

Aurelia, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property was great. Food was delicious. The only issue was a non-working elevator. Delayed everything.
Stayed 4 nights in Nov 2024

2/10 Terrible

Barbara ann

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 337 all mold and mildew, ended up respiratory sick. Floors dirty, sandy every day, no towels, safe didnt work money stolen. Damp/wet sheets. Champagne was the worst. Noisey with outside music/ entertainment . Luggage wasn't delevired fir iver 2 hours after a 8 hour delay. Never stay at this resort.
Stayed 5 nights in Nov 2024

6/10 Okay

Patricia Martinez

Disliked: Property conditions & facilities
Service it was to low
Stayed 3 nights in Nov 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and so helpful. I loved the events that were hosted at night. The entire resort was very clean and the staff attended to any requests i had. One thing i did not like was the food. I wish there were more Mexican options given that we were in Mexico. I would’ve also appreciated that the buffet put out food quicker as it ran out quickly and had to wait for certain food items to be put out.
Stayed 4 nights in Nov 2024

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything but I did book it because it supposed to include all the drinks they couldn’t make mix shots which that’s really the only thing I drink and food was okay the buffet wasn’t open for dinner had to reserve for dinner told us we had to buy a bottle
Stayed 4 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

6/10 Okay

Robyn Sukhpreet Kaur

Travelled with family
Liked: Cleanliness, staff & service, amenities
Food was terrible. Even as preferred it was first come first serve for the restaurants. Service was impeccable. Angel, Miguel, Roberto deserve a special shout out for their amazing service. Only thing good about this resort was location, beach and service. Room service ran out of wings all the time. Also got our order wrong every time.
Stayed 10 nights in Oct 2024

4/10 Poor

Thomas

Stayed 6 nights in Nov 2024

6/10 Okay

Gerardo Mendoza

Travelled with family
Liked: Staff & service, amenities
I’ve stayed at this location multiple times, though it has changed its name or property owner a few different times. I like that is far away from the noise yet close enough to other locations. The property needs more updating, but it does look like they are slowly upgrading the place. Unfortunately, we had hurricane Helene pass by, which made a mess, but it’s part of nature.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Love everything
Stayed 3 nights in Nov 2024

8/10 Good

Viviana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely please, perfect beach. They just need a update on the rooms Service is great and everyone treats you so well.
Stayed 5 nights in Oct 2024

10/10 Excellent

jack

Stayed 2 nights in Sep 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Stayed 10 nights in Oct 2024