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InterContinental Presidente Cancun Resort by IHG

5.0 star property

Photo gallery for InterContinental Presidente Cancun Resort by IHG

Property amenity
Point of interest
Sundeck
On the beach, white sand, beach umbrellas, beach towels
2 outdoor pools, pool cabanas (surcharge), pool umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
Boulevard Kukulkan KM 7.5, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Convention Center
    ‪12 min walk‬
  • Tortuga Beach
    ‪2 min drive‬
  • La Isla Shopping Mall
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Signature Suite, 1 King Bed, Oceanfront

Signature Suite, 1 King Bed, Oceanfront

Signature Suite, 1 King Bed, Oceanfront

  • 154 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Signature)

Free toiletries, hair dryer, bathrobes, slippers

Club Room, 1 King Bed (Signature)

  • 60 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (Intercontinental)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite (Intercontinental)

  • 60 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Lagoon View

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 1 King Bed, Lagoon View

  • 34 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Accessible

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 2 Queen Beds

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Lagoon View

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 2 Queen Beds, Lagoon View

  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Room amenity

Classic Room

  • 34 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Queen Beds, Accessible

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Ocean View

View from room

Classic Room, 1 King Bed, Ocean View

  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Club lounge access, Lagoon View

View from room

Room, 1 King Bed, Club lounge access, Lagoon View

  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 2 Queen Beds, Ocean View

Club Suite, 2 Queen Beds, Ocean View

Club Suite, 2 Queen Beds, Ocean View

  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Club lounge access, Lagoon View

Room, 2 Queen Beds, Club lounge access, Lagoon View

Room, 2 Queen Beds, Club lounge access, Lagoon View

  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Queen Beds, Ocean View

  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds (Signature)

Free toiletries, hair dryer, bathrobes, slippers

Club Room, 2 Queen Beds (Signature)

  • 60 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed (Coral)

Premium bedding, down duvets, minibar, in-room safe

Presidential Suite, 1 King Bed (Coral)

  • 200 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Lagoon View

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed, Terrace, Lagoon View

  • 65 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Ocean View

Suite, 1 King Bed, Terrace, Ocean View

Suite, 1 King Bed, Terrace, Ocean View

  • 65 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Terrace, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Club Room, 2 Queen Beds, Terrace, Ocean View

  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Oceanfront (Caribbean)

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed, Oceanfront (Caribbean)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Terrace, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed, Terrace, Ocean View

  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Ocean View

Room amenity

Club Suite, 1 King Bed, Ocean View

  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Cancun

Located in Cancun (Zona Hotelera), InterContinental Presidente Cancun Resort by IHG is within a 5-minute drive of Tortuga Beach and Langosta Beach. .This beach resort is 2 mi (3.2 km) from Cancun Convention Center and 3.6 mi (5.8 km) from La Isla Shopping Mall.
View more Resorts in CancunOpens in a new window

What's nearby

  • Cancun Convention Center - 12 min walk - 1.0 km
  • Gaviota Azul Beach - 17 min walk - 1.5 km
  • Tortuga Beach - 2 min drive - 1.8 km
  • Langosta Beach - 4 min drive - 2.9 km
  • La Isla Shopping Mall - 8 min drive - 5.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • ‪Club InterContinental - ‬1 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Lounge 24 - ‬8 min walk
  • ‪Lobby Bar - ‬8 min walk
  • ‪Los de Pescado - ‬4 min walk

About this property

InterContinental Presidente Cancun Resort by IHG

Luxury resort on the beach, with 2 outdoor pools
InterContinental Presidente Cancun Resort by IHG offers 300 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with satellite channels and pay movies.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools and 5 hot tubs are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs.
Make yourself at home in one of the 300 guestrooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Satellite television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 5 hot tubs, and a 24-hour fitness center. This resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Le Cap, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the beach bar. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Cancun? This resort has 8142 square feet (756 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Le Cap - This restaurant is located on the beach.
El caribeño - This restaurant is located by the pool. Open daily.
Café Urbano - Onsite restaurant. Open daily.
Deck Bar - This bar is located by the pool. Open daily.
Epicentro - Onsite lobby lounge. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: USD 30 for adults and USD 14 for children
  • 3 restaurants
  • 1 beach bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Le Cap
  • El caribeño
  • Café Urbano
  • Deck Bar
  • Epicentro

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • 5 hot tubs
  • Beach club (surcharge)
  • Bike rentals
  • Ecotours
  • Full-service spa
  • Lifeguards on-site
  • Playground
  • Shopping centre
  • Shopping

Family friendly

  • 2 outdoor pools
  • Free cots/infant beds
  • Free rollaway/extra beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (8142 square feet)
  • Meeting rooms - 5

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - on the beach

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in hallways
  • In-room accessibility
  • Low-height bed
  • Low-height worktop and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways

More

  • Beach towels
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.88 per accommodation, per night
  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun InterContinental
Cancun InterContinental Presidente Resort
InterContinental Cancun Resort
InterContinental Presidente Cancun
InterContinental Presidente Cancun Resort
InterContinental Presidente Resort
InterContinental Presidente Resort Cancun
Presidente Cancun Resort InterContinental
Presidente InterContinental Resort Cancun
Presidente Resort Cancun
Intercontinental Presidente Cancun Hotel Cancun
InterContinental Presidente
Intercontinental Cancun

InterContinental Presidente Cancun Resort by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 832 out of 1282 reviews
Rating 8 - Good. 268 out of 1282 reviews
Rating 6 - Okay. 81 out of 1282 reviews
Rating 4 - Poor. 43 out of 1282 reviews
Rating 2 - Terrible. 58 out of 1282 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

andrea, Batavia

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process took way too long. It was unpleasant. I already had a reservation booked with Expedia & no check in should ever take 30 minutes. Unacceptable!
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, we enjoyed it alot.
Stayed 2 nights in Dec 2024

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and chic hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Ruzanna

Liked: Cleanliness, staff & service, property conditions & facilities
The beachwas very nice.
Stayed 7 nights in Dec 2024

10/10 Excellent

Nerone M de Brito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, property pretty well maintained despite not being one of the newest in Cancun. Very convenient services, good breakfast and happy hour. Walkable to a few shops and major supermarket. About 5min drive to downtown Cancun and 30min to Airport
Stayed 5 nights in Nov 2024

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved staying here for my honeymoon! The staff was wonderful! We let them know when we checked in it was our honeymoon and they surprised us days later with chocolate covered strawberries in our room! Also, we booked a massage in the spa and following it they offered us more time in the jacuzzi and brought us a cheesecake to celebrate. These little details made our stay so special. It also is super convenient to have 3 different restuaraunts on site so you don't get tired of eating the same place, but you don't have to travel out everytime you want a mean. The beach front is gorgoeus and the views are stunning. Can not reccomend enough.
Stayed 6 nights in Nov 2024

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Satish Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good beach access, excellent staff and service
Stayed 4 nights in Nov 2024

10/10 Excellent

Melanie

Travelled with partner
Liked: Amenities, property conditions & facilities
People were very nice and beautiful hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent
Wonderful place to stay. Clean rooms, friendly staff. Delicious breakfast.
Stayed 3 nights in Nov 2024

8/10 Good

Rohit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to beach
Stayed 4 nights in Jul 2024

8/10 Good

Akash

Travelled with family
Liked: Cleanliness, amenities
The Beach cafe service is bad. The waiters don't check on you even after pleading them to come take the order
Stayed 6 nights in Nov 2024

6/10 Okay

Eric

Liked: Cleanliness, staff & service
The lobby when you first walk in (and every time you are in it) smells bad. The shower temperature regulator did not work or there is a problem with their water supply. Was truly hard to shower as the temp would randomly fluctuate on its’ own from cold to scalding hot without notice.
Stayed 4 nights in Nov 2024

4/10 Poor

Elena, Edmonton

Disliked: Cleanliness, property conditions & facilities
This hotel is not worth the price. I paid for a room with terrace and was offered a small room without the terrace, I approached front desk staff who told me that they were out of the room I paid for and offered me a room for disabled that was close to the lobby. The floor in the washroom in that room was not cleaned properly and had brown stains, toilet was inside of the shower. Also the noise from the lobby, where hotel has very loud music all night, was audible in the room. I was changed into the room that I paid for the next day, but the inconvenience of moving rooms was not pleasant. Front desk staff did not apologized that they did not have appropriate room for my arrival. The room had moldy smell that stack to my clothes.
Stayed 4 nights in Nov 2024

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, excellent staff
Stayed 3 nights in Nov 2024

6/10 Okay

Lisa

Disliked: Property conditions & facilities
Rooms were average. Beach was nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Mengyuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right on the beach. Nice pools.
Stayed 4 nights in Nov 2024

4/10 Poor

Heather Nicole

Disliked: Property conditions & facilities
Stayed 7 nights in Nov 2024

6/10 Okay

S

Stayed 4 nights in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Monica

Stayed 5 nights in Oct 2024

10/10 Excellent

Tivr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Eneida

Stayed 1 night in Oct 2024

10/10 Excellent

Carlos

Stayed 4 nights in Oct 2024