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Ixchel Beach Hotel

3.5 star property

Photo gallery for Ixchel Beach Hotel

On the beach, white sand, sun-loungers, beach umbrellas
Terrace/patio
2 outdoor pools, pool loungers
Minibar, in-room safe, blackout curtains, iron/ironing board
View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
Playa Norte, Isla Mujeres, QROO, 77400
  • North Beach
    ‪4 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪9 min walk‬
  • Dolphin Discovery
    ‪9 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪118 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 104 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Beachfront

View from room

Suite, 1 Bedroom, Beachfront

  • 127 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

Terrace/patio

Suite, 2 Bedrooms

  • 148 sq m
  • Partial ocean view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Suite, 2 Bedrooms, Beachfront

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Bedrooms, Beachfront

  • 171 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Similar properties

Front of property

Izla Beach Front Hotel

  • Pool
  • All-inclusive
  • Spa
  • Parking included
4.4 out of 5, Excellent, (1003)
The price is NZ$401
for 1 room
includes taxes & fees
9 Apr - 10 Apr
Izla Beach Front Hotel

About the area

Isla Mujeres

Ixchel Beach Hotel is centrally located in Isla Mujeres, a 4-minute walk from North Beach and 6 minutes by foot from Parador Fotográfico. .This beach hotel is 1.2 mi (1.9 km) from Garrafon Natural Reef Park and 4.9 mi (7.9 km) from Punta Sur.

What's nearby

  • Miguel Hidalgo - 1 min walk - 0.0 km
  • Isla Mujeres Cemetery - 2 min walk - 0.2 km
  • North Beach - 4 min walk - 0.4 km
  • Isla Mujeres Ferry Terminal - 9 min walk - 0.8 km
  • Dolphin Discovery - 9 min drive - 7.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 118 min drive

Restaurants

  • ‪Ixi Beach - ‬5 min walk
  • ‪Lima y Coco - ‬6 min walk
  • ‪Stingray - ‬1 min walk
  • ‪Mayan Beach Club Restaurant & Tequileria - ‬6 min walk
  • ‪Chi Chi'sn' Charlie's - ‬6 min walk

About this property

Ixchel Beach Hotel

On beach with 2 outdoor pools, near North Beach
Ixchel Beach Hotel offers 111 accommodations, which are accessible via exterior corridors and feature minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Isla Mujeres hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 111 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Spend the day on the private beach or dip into one of the 2 outdoor swimming pools. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.
Grab a bite to eat at Kalak, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Local cuisine breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Kalak - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:30 AM to 5:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 11:30 AM for a fee: MXN 300 for adults and MXN 300 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kalak

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • In-room babysitting
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 400 per day
Cribs (infant beds) are available for MXN 300 per day

Payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 300 for adults and MXN 300 for children
  • Airport shuttle fee: MXN 3960 per person (roundtrip)
  • Airport shuttle fee per child: MXN 1980 (roundtrip), (from 2 to 18 years old)
  • Crib (infant bed) fee: MXN 300 per day
  • Rollaway bed fee: MXN 400 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Ixchel
Ixchel
Ixchel Beach
Ixchel Beach Hotel
Ixchel Beach Hotel Isla Mujeres
Ixchel Beach Isla Mujeres
Ixchel Hotel
Ixchel Beach Hotel Hotel
Ixchel Beach Hotel Isla Mujeres
Ixchel Beach Hotel Hotel Isla Mujeres

Ixchel Beach Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 782 out of 1004 reviews
Rating 8 - Good. 167 out of 1004 reviews
Rating 6 - Okay. 32 out of 1004 reviews
Rating 4 - Poor. 13 out of 1004 reviews
Rating 2 - Terrible. 10 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot
Stayed 2 nights in Dec 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Great family friendly property in a great location.
Stayed 7 nights in Dec 2024

4/10 Poor

Natalie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful and the beach was pristine. Unfortunately there was a palapa on the beach in front of the hotel that had blaring music all night until 5am. I’ve never had such an intense night at a hotel. It wasn’t just inconvenient it was ridiculously loud and unbearable. Unfortunately it was outside of the hotel’s control, so there was nothing they could do. This hotel would have been wonderful otherwise.
Stayed 5 nights in Dec 2024

10/10 Excellent

Tabatha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love Ixchel & the people! Amazing location!
Stayed 3 nights in Dec 2024

10/10 Excellent

Nancy, Guelph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Ed

Travelled with family and small children
This property is great. The only issue is that a nearby party palapa was open all night with very loud music ( until 5am). So we were not able to sleep. Hotel gave us ear plugs but the music was so loud it didn’t help much. Music was probably because of Xmas week, next time will be even better. Management was very nice to accommodate us best they could.
Stayed 5 nights in Dec 2024

10/10 Excellent

Maricela G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, right on the beach. The staff was amazing. They went above and beyond to make we had a wonderful experience.
Stayed 5 nights in Dec 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just left from our 4 night stay at Ixchel. This hotel exceeded our expectations in regard to location and facilities. The hotel is right on the beach with an abundance of beach chairs for guests. The beach is stunning and the lovely staff were available to serve drinks and food while at your beach chair. The two pools were smaller than we imagined, but still great from refreshing dip. The hotel rooms were clean, large and very beautifully decorated. The hotel is locate don the main dining street so a quick walk to many amazing restaurants. Another bonus was the use of a washing machine and dryer during our stay. We ate at the hotel restaurant a few times for lunch and food was very good...as well as the 2-4-1- cocktails all day long!
Stayed 4 nights in Dec 2024

10/10 Excellent

Soren Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Irina

Liked: Cleanliness
Stayed 10 nights in Dec 2024

10/10 Excellent

Renato

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located in the best area of the island. I totally loved everything.
Stayed 4 nights in Dec 2024

10/10 Excellent

Christina Rosas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice and relaxing time on the beach. Would like to have the staff come around more and less vendors.
Stayed 7 nights in Nov 2024

10/10 Excellent

Maricela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy the property. Excelent service.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sheri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful sunsets. Right on the beach. Easy to walk to shops and restaurants. Clean hotel.
Stayed 9 nights in Nov 2024

10/10 Excellent

Joan, Plymouth Meeting

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After doing an all-inclusive hotel for our first stay on Isla, we would never do it again. This hotel was fabulous.
Stayed 7 nights in Nov 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was me and my partners first time coming to Isla Mujeres, and we had a great time staying at Ixchel. I really wanted to be at a hotel right on the beach and that's what we got. We spent 3 days lounging in the beach chairs and wading in the ocean. The hotel's restaurant comes to wait on you so we were able to have drinks and lunch without leaving. Prices at the restaurant are like typical US prices. The room we had was nice and clean. We appreciated the large shower with the drying line in it. Through our window we could see the beach and hear the waves. The AC was nice and cold, which felt great coming in from all the heat and humidity. The staff were very kind and helpful. They helped up book a taxi when we wanted to go down to Punta Sur for sunrise. Location can't be beat. The hotel is right at the end of Hidalgo, the main street with shops and restaurants. Very easy to find walking from the ferry and easy to go try out other restaurants in the area.

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Right on Play Norte, close to amazing restaurants, live music, and shopping. The staff was always helpful and the rooms were clean and comfortable. Having a fridge and stove was an extra convenience. I'm always looking forward to my next visit.
Stayed 6 nights in Nov 2024

10/10 Excellent

Emerson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Vickie Lee

Stayed 7 nights in Oct 2024

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is off the chart! The most beautiful beach in the world (Playa Norte) is only steps away. Stunning views. Fabulous staff who cater to your every need. Walking distance to many restaurants, bars and shopping. The staff make you feel welcome. The kindness of the staff give you that extra reassurance that you are in a safe, reliable location. Our room was exceptionally clean. The front desk answered our calls every time we called with answers to our questions. Thank you Ixchel!!! You won our hearts, and we are coming back Nov.12th-15th 2024. Thank you so much for making us feel so welcome!
Stayed 2 nights in Jan 2024

10/10 Excellent

JOSHUA, Mullen

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here many tikes in the last 10 years. Also an amazing hotel with clean beaches and pools!
Stayed 8 nights in Oct 2024

8/10 Good

Mariela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In October 2024, we had the pleasure of staying at Ixchel Beach Hotel for three nights, and we thoroughly enjoyed our time there. Our check-in process was seamless, greeted with refreshing drinks and warm smiles, which set a positive tone for our stay. Initially, we were a bit disappointed with our room's partial pool and ocean view from the second floor, as much of it was obstructed by the ceiling of a nearby building. However, as the days passed, we grew to appreciate our stay, and the view became less of a concern. The spacious balcony was a wonderful feature that we loved. Upon entering our one-bedroom suite, we were delighted to find it immaculate and equipped with nearly everything we needed. While the furniture was somewhat dated, it was in good condition and clearly chosen with care. The true king-sized bed was incredibly comfortable, and we appreciated the double sinks in the bathroom, which made getting ready easier. I did need to request an extra bed for our young child, as the suite only had the king bed, but the hotel promptly accommodated us. The safe was also a generous size, perfect for storing our valuables. Overall, the suite offered plenty of space for the three of us, making it a comfortable home base during our stay. The hotel’s location was fantastic, within walking distance of wonderful restaurants like Oceans on Ave Miguel Hidalgo, where we enjoyed excellent food and service—especially from Alejandro. We also discovered great shops and beach clubs
Stayed 3 nights in Oct 2024

8/10 Good

Jason Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024