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Nizuc Resort and Spa

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Nizuc Resort and Spa

Suite (Master)
Lobby
5 outdoor pools, pool umbrellas, pool loungers
Exterior
Property amenity

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • On private beach
  • Pet-friendly
  • Breakfast available
  • Room service

Explore the area

Map
Punta Nizuc, Blvd. Kukulcan Km.21 - 260, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    3 min drive
  • Indochine
    1 min walk
  • Cancun Bus Station ADO
    22 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    12 min drive

Room options

View all photos for Ocean View Deluxe Double

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Ocean View Deluxe Double

  • 73 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Garden View Double

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Garden View Double

  • 79 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean Suite

Ocean Suite

Ocean Suite

  • 88 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Ocean View

  • 79 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Private Pool Pavillion Villa

Private Pool Pavillion Villa

Private Pool Pavillion Villa

  • 255 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Private Pool Villa

Private Pool Villa | Room amenity

Private Pool Villa

  • 226 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Deluxe Suite

Garden Deluxe Suite | View from room

Garden Deluxe Suite

  • 119 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Garden)

Junior Suite (Garden) | View from room

Junior Suite (Garden)

  • 118 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

  • 152 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View

Junior Suite, Ocean View

  • 120 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse

Penthouse

Penthouse

  • 164 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed, Garden View

  • 79.3 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Aerial view

Grand Fiesta Americana Coral Beach Cancun - All Inclusive

Pool
Breakfast included
All-inclusive
Spa
4.6 out of 5, Wonderful, (3372)
The price is NZ$2,572
for 1 room
includes taxes & fees
6 Jan - 7 Jan
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About the area

Cancun

With a stay at Nizuc Resort and Spa in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Iberostar Cancun Golf Course and Delfines Beach. .This beach hotel is 6.3 mi (10.2 km) from La Isla Shopping Mall and 9.3 mi (14.9 km) from Moon Palace Golf Club.

What's nearby

  • Iberostar Cancun Golf Course - 3 min drive
  • Delfines Beach - 3 min drive
  • Ventura Park Cancun - 5 min drive
  • El Rey Ruins - 5 min drive
  • Riviera Cancun Golf Resort - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬12 min walk
  • ‪Sun Palace - ‬17 min walk
  • ‪La Hacienda Restaurant - ‬3 min drive
  • ‪Soluna Bar - ‬3 min drive
  • ‪Taco Arte Restaurant - ‬2 min drive

About this property

Nizuc Resort and Spa

Luxury hotel on the beach, with 5 outdoor pools
Nizuc Resort and Spa offers 274 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 47-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A private beach, 2 outdoor tennis courts, and a health club are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Guests under 12 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa by ESPA has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 274 individually decorated guestrooms, featuring iPod docking stations and minibars. Your Select Comfort bed comes with Egyptian cotton sheets. Wired and wireless internet access is complimentary, while 47-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 5 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Cafe de la Playa, one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the beach bar or one of 4 bars/lounges, or 2 poolside bars. Buffet breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Cancun? This hotel has 8234 square feet (765 square meters) of space consisting of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Cafe de la Playa - Overlooking the ocean and garden, this buffet restaurant specializes in international cuisine and serves breakfast only.
Ramona - Overlooking the ocean, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Ni - Overlooking the ocean, this seafood restaurant specializes in Peruvian cuisine and serves lunch and light fare. Open daily.
La Punta Lounge and Grill - Overlooking the ocean, this restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Terra Nostra - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Nizuc Resort and Spa is listed in the 2021 Travel + Leisure 500.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–noon: MXN 915 for adults and MXN 457.50 for children
  • 6 restaurants
  • 2 poolside bars, 4 bars/lounges and 1 beach bar
  • Room service available

Restaurants on site

  • Cafe de la Playa
  • Ramona
  • Ni
  • La Punta Lounge and Grill
  • Terra Nostra

Things to do

  • 5 outdoor pools
  • 2 outdoor tennis courts
  • Fitness classes
  • Beach yoga
  • Boat tours
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Game/wildlife viewing
  • Kayaking
  • Pilates classes
  • Playground
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (8234 square feet of space)
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Bath or shower
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 47-inch flat-screen TV
  • TV/satellite channels
  • iPod dock
  • Films for purchase

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 3055 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 26 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 915 for adults and MXN 457.50 for children
  • Pet fee: MXN 3055 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Nizuc
Nizuc Cancun
Nizuc Resort
Nizuc Resort Cancun
Nizuc Resort Spa

Nizuc Resort and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 798 out of 1003 reviews" "
Rating 8 - Good. 100 out of 1003 reviews" "
Rating 6 - Okay. 45 out of 1003 reviews" "
Rating 4 - Poor. 25 out of 1003 reviews" "
Rating 2 - Terrible. 35 out of 1003 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Renisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 5 nights in Aug 2024

10/10 Excellent

Diana

Stayed 4 nights in Aug 2024

10/10 Excellent

Katina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Miguel, San Antonio

Stayed 4 nights in Aug 2024

10/10 Excellent

Ahmed

Stayed 2 nights in Aug 2024

4/10 Poor

Mehreen

Stayed 3 nights in Aug 2024

10/10 Excellent

RAFAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Leo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very expensive, need to pay for every little thing, ranging from lunch to any amenities, was charged for bottled water even
Stayed 3 nights in Aug 2024

10/10 Excellent

Jillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I loved how it was not far from shopping centers and I also enjoyed how kind the staff was.
Stayed 4 nights in Aug 2024

10/10 Excellent

Janette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
privacy, location. Cleaniness
Stayed 3 nights in Aug 2024

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Food should be better in restaurants inside the hotel. Other than that, amazing.
Stayed 3 nights in Aug 2024

10/10 Excellent

Isaac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort !!!
Stayed 4 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After a family emergency I had to depart Nizuc ONE DAY early, sadly. However, Hotels.com and Nizuc - together - continued to shift blame to one another in an effort to overcharge me for a night I did not stay. Emergencies happen and sadly this resort and Hotels.com DO NOT CARE about you and your family. They only care about your MONEY. This is absolutely disgusting. I will never use hotels.com again in my life. This booking site lacks support, communication, empathy and dignity. Save yourself the trouble and book with the resort DIRECTLY.
Stayed 3 nights in Aug 2024

10/10 Excellent

shani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort !!!!! Clean , quiet , safe and perfect staff ! Highly recommend ! Will be back again for sure
Stayed 3 nights in Aug 2024

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not loke the hours of operation of the pool and the beach was not good for swimming
Stayed 3 nights in Aug 2024

10/10 Excellent

PATRICIA, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect a quiet gorgeous place to relax
Stayed 1 night in Aug 2024

10/10 Excellent

Mayank

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly 5 star experience. Rooms are big and luxurious.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tomasz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent does not describe this property it’s amazing
Stayed 4 nights in Aug 2024

10/10 Excellent

IVAN, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went with my family and we had a great experience. The service and food were excellent. We will come back for sure.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Adrian Alberto Rivero

Liked: Cleanliness, staff & service, property conditions & facilities
It wears amazing
Stayed 3 nights in Aug 2024

10/10 Excellent

Jaime, Celaya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inliked everyrhing
Stayed 3 nights in Aug 2024

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel where a lot of effort has been put into the design and the ambience, especially at night. The rooms are very nice. The staff is very attentive and the service is very good. While the beaches look beautiful they are not nice to experience, the main one's bottom floor is a mixture of mud and sand (not a nice experience when you walk on it - and you will because it's not deep and it's long) and the other one is very short as its bottom is covered in sea plants a short distance from the edge. This was disappointing for a beach hotel of this standing. Also, a part from the restaurants, and two bars, there was almost no night entertainment (only one night there was live music).
Stayed 3 nights in Jul 2024

2/10 Terrible

John

Stayed 8 nights in Jul 2024

10/10 Excellent

Giselle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service every single time!
Stayed 3 nights in Jul 2024