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NIZUC Resort and Spa

5.0 star property

Photo gallery for NIZUC Resort and Spa

Suite (Master)
5 outdoor pools, pool umbrellas, pool loungers
Lobby
6 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available

Explore the area

View map
Punta Nizuc, Blvd. Kukulcan Km.21 - 260, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪10 min drive‬
  • Place, El Rey Ruins
    ‪12 min drive‬
  • Place, Delfines Beach
    ‪14 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Garden View Double

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Garden View Double

8.8 out of 10
Excellent
(5 reviews)
  • 79 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View Deluxe Double

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Ocean View Deluxe Double

9.4 out of 10
Exceptional
(3 reviews)
  • 73 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(14 reviews)
  • 79 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Suite

Ocean Suite

Ocean Suite

  • 88 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Private Pool Villa

Private Pool Villa | Room amenity

Private Pool Villa

  • 226 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Private Pool Pavillion Villa

Private Pool Pavillion Villa

Private Pool Pavillion Villa

10.0 out of 10
Exceptional
(1 review)
  • 255 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

9.6 out of 10
Exceptional
(4 reviews)
  • 152 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Garden)

Junior Suite (Garden) | View from room

Junior Suite (Garden)

  • 118 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View

Junior Suite, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • 120 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse

Penthouse

Penthouse

  • 164 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Deluxe Suite

Garden Deluxe Suite | View from room

Garden Deluxe Suite

  • 119 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden View Double

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Garden View Double

  • Sleeps 4

View all photos for Ocean View Deluxe King

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Ocean View Deluxe King

  • Sleeps 2

View all photos for Deluxe Two Queen Room with Ocean View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Two Queen Room with Ocean View

  • Sleeps 3

View all photos for Garden Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Garden Junior Suite

  • Sleeps 2

View all photos for Ocean Suite

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Ocean Suite

  • Sleeps 2

View all photos for Ocean View Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Ocean View Junior Suite

  • Sleeps 3

View all photos for Private Pool Pavillion Villa

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Private Pool Pavillion Villa

  • Sleeps 3

View all photos for Penthouse

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Penthouse

  • Sleeps 3

View all photos for Master Suite

Living area

Master Suite

  • Sleeps 4

View all photos for Nizuc Villa

Pool

Nizuc Villa

  • Sleeps 3

One Bedroom Garden Junior Suite

  • Sleeps 2

View all photos for Room, 1 King Bed, Garden View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Garden View

7.4 out of 10
Good
(3 reviews)
  • 79 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Junior Suite

  • Sleeps 4

View all photos for Presidential Villa

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Presidential Villa

  • Sleeps 6

View all photos for Garden View King

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Garden View King

  • Sleeps 2

Deluxe Garden Suite

  • Sleeps 3

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About the area

Cancun

Located in Cancun (Zona Hotelera), NIZUC Resort and Spa is steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and a 3-minute drive from Iberostar Cancun Golf Course. .This beach hotel is 6.3 mi (10.2 km) from La Isla Shopping Mall and 9.3 mi (14.9 km) from Moon Palace Golf Club.

What's nearby

  • Iberostar Cancun Golf Course - 10 min drive - 2.9 km
  • El Rey Ruins - 12 min drive - 3.3 km
  • Delfines Beach - 14 min drive - 3.6 km
  • Riviera Cancun Golf Resort - 15 min drive - 6.3 km
  • Moon Palace Golf Club - 22 min drive - 10.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬12 min walk
  • ‪Taco Arte Restaurant - ‬13 min walk
  • ‪La Hacienda Restaurant - ‬18 min walk
  • ‪Royal Solaris Cancun - ‬2 min drive
  • ‪La Estancia - ‬17 min walk

About this property

NIZUC Resort and Spa

Luxury hotel with 6 restaurants and 5 outdoor pools
NIZUC Resort and Spa offers 274 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. 47-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A private beach, 2 outdoor tennis courts, and a health club are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Guests under 12 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa by ESPA has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 274 individually decorated guestrooms, featuring iPod docking stations and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and minibars.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 5 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Cafe de la Playa, one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the beach bar or one of 4 bars/lounges, or 2 poolside bars. Buffet breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Cancun? This hotel has 8234 square feet (765 square meters) of space consisting of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Cafe de la Playa - Overlooking the ocean and garden, this buffet restaurant specializes in international cuisine and serves breakfast only.
Ramona - Overlooking the ocean, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Ni - Overlooking the ocean, this seafood restaurant specializes in Peruvian cuisine and serves lunch and light fare. Open daily.
La Punta Lounge and Grill - Overlooking the ocean, this restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Terra Nostra - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
NIZUC Resort and Spa is listed in the 2021 Travel + Leisure 500.
The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: MXN 915 for adults and MXN 457.50 for children
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar

Restaurants on site

  • Cafe de la Playa
  • La Punta Lounge and Grill
  • Ni
  • Ramona
  • Terra Nostra

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Beach yoga
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Game viewing
  • Health club
  • Kayaking
  • Pilates classes
  • Playground
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room
  • Tennis lessons

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (8,234 square foot of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable/satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests traveling with a service animal must contact the property prior to arrival.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 22 to October 16:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 3055 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 915 for adults and MXN 457.50 for children
  • Pet fee: MXN 3055 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Nizuc
Nizuc Cancun
Nizuc Resort
Nizuc Resort Cancun
Nizuc Resort Spa

NIZUC Resort and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 801 out of 1013 reviews
Rating 8 - Good. 100 out of 1013 reviews
Rating 6 - Okay. 45 out of 1013 reviews
Rating 4 - Poor. 25 out of 1013 reviews
Rating 2 - Terrible. 42 out of 1013 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nizuc

Can’t wait to go back
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Noa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing! nicest resort in cancun
Stayed 4 nights in Jul 2025

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming feels like home every visit! staff and management are impeccable.
Stayed 1 night in Jul 2025

10/10 Excellent

SALVADOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Kate

Stayed 3 nights in Jul 2025

8/10 Good

Marc

Stayed 3 nights in Jun 2025

10/10 Excellent

Ben

Stayed 7 nights in Jul 2025

10/10 Excellent

Gabriela

Liked: Cleanliness
Service above and beyond!!
Stayed 2 nights in Jul 2025

6/10 Okay

Lakshya

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Rooms are very nice and property is nice. It is just so far away from the action. Beach is nice but pool is situated far away and very boring. Service is good but can be better, either something was wrong but our room would not get cold enough and no one knew how to fix it. Service was good but you could tell from the way people react that they’re only doing it for a tip and not because they actually care. Last year we stayed at Solaz in Cabo and its much more advance and well layer out, and more tech friendly. Butler service had there own WhatsApp to reach out to. Getting a simple coffee here was hard, at least have a coffee stand or shop which is easily accessible for those not hungry in the morning. Overall it’s a good resort but hard to go anywhere from it since it’s so far away from everything.
Stayed 7 nights in Jun 2025

10/10 Excellent

Albert Garcia

Travelled with family
Liked: Amenities, property conditions & facilities
Beautiful resort!! Customer Service is top tier, everyone is soooo kind. Resort was clean, well maintained. Every area was enjoyable, not over crowded. Great for anyone wanting a get away & not wanting to get stuck in large crowds.
Stayed 2 nights in Jul 2025

10/10 Excellent

Urvinder, bothell

Stayed 7 nights in Jun 2025

10/10 Excellent

Arturo

Stayed 4 nights in Jun 2025

10/10 Excellent

Karen, landrum

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
One of the best properties i have ever stayed at. Staff was the absolute best!!! Hotel was very large and so Beautiful!! I never wanted to leave the resort!!
Stayed 4 nights in Jun 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Lama, WESTON

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
EXCELLENT
Stayed 3 nights in May 2025

2/10 Terrible

Erin

Liked: Cleanliness, room comfort
Disliked: Staff & service
We stayed at the resort at the end of March. When we arrive at the resort was beautiful and the staff was friendly. Unfortunately, we had water dripping onto our belongings in our bathroom at 1 AM from the ceiling. We called and eventually after two hours, the situation was revolved in the meantime our clothes were soaking wet and we were exhausted. We were told the situation would be resolved the next day and the manager will contact us as clearly we didn’t feel appropriate that we should pay $1200 for the night and we had hoped that they would clean our what clothing. The next day no one contacted us. No one mentioned a thing later on our way out for dinner. We stopped by the front desk and asked to speak to the manager. A supervisor came out and told us he was aware of the situation and the manager would contact us the next day before we checked out. We heard absolutely nothing. I sent some of my clothes to the laundry as I needed to wear them on the plane assuming that that would be covered by the hotel. I check out we had not heard from anyone in regards to the situation. I asked at that point to speak to somebody as we were fully charged for the laundry, and there was no adjustment on the price whatsoever. The lovely girl at the front desk said there was a manager in the back and she would speak to him. He refused to come out and talk to us after she gave us a $20 discount on our food bill. We were shocked. The management at this hotel was horrible. We will never return
Stayed 2 nights in Mar 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent !
Stayed 3 nights in May 2025

10/10 Excellent

Neil

Stayed 3 nights in May 2025

10/10 Excellent

Daniel

Stayed 2 nights in May 2025

10/10 Excellent

Nisim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

JOSE

Stayed 3 nights in May 2025

10/10 Excellent

Rishi

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top 3 hotel in the world.
Stayed 2 nights in May 2025