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Hotel Riu Palace Peninsula - All Inclusive

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Palace Peninsula - All Inclusive

5 outdoor pools, pool umbrellas, pool loungers
Aerial view
Aerial view
Minibar, in-room safe, blackout curtains, iron/ironing board
Lobby sitting area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Gym
    Gym

Explore the area

Map
Blvd Kukulkan, Km 5.5 Lote 6-C, Zona Hotelera, Cancun, QROO, 77500
  • Langosta Beach
    7 min walk
  • Tortuga Beach
    9 min walk
  • Cancun Golf Club at Pok Ta Pok
    3 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    27 min drive

Room options

View all photos for Suite, Jetted Tub, Ocean View (Villa - U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Jetted Tub, Ocean View (Villa - U)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Jetted Tub, Ocean View (Villa - U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Jetted Tub, Ocean View (Villa - U)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (E)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Ocean View (E)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (E)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite (E)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Sea View (M)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Jetted Tub, Sea View (M)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Superior, U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Ocean View (Superior, U)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Jetted Tub, Ocean View (U)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite (L)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Villa | B2C-CAN)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Jetted Tub, Ocean View (Villa | B2C-CAN)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite (C)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Ocean View (C)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Jetted Tub, Ocean View (C)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Jetted Tub, Ocean View (Villa | C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Jetted Tub, Ocean View (Villa | C)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Superior | C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Ocean View (Superior | C)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Connecting Rooms (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Connecting Rooms (C)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite, Connecting Rooms, Ocean View (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Connecting Rooms, Ocean View (C)

  • Sleeps 8
  • 2 King Beds

View all photos for Junior Suite, Ocean View (Superior, M)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Ocean View (Superior, M)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Villa | C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Jetted Tub, Ocean View (Villa | C)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Jetted Tub (Villa | C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Jetted Tub (Villa | C)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (M)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Ocean View (M)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (Superior | C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Connecting Rooms, Ocean View (Superior | C)

  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite, Ocean View (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Ocean View (L)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (M)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite (M)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (Superior | B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 2 Bedrooms (U)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 2 Bedrooms, Ocean View (U)

  • Sleeps 8
  • 1 King Bed

View all photos for Junior Suite, Jetted Tub (Villa | B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Jetted Tub (Villa | B2C-US)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CAN)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CAN)

  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite, 2 Bedrooms, Ocean View (Superior | U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 2 Bedrooms, Ocean View (Superior | U)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 8
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Superior | B2C-CAN)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Ocean View (Superior | B2C-CAN)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CAN)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Ocean View (B2C-CAN)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Jetted Tub (Villa | B2C-CAN)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Jetted Tub (Villa | B2C-CAN)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Ocean View (U)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (B2C-CAN)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Connecting Rooms, Ocean View (B2C-CAN)

  • Sleeps 8
  • 2 King Beds

View all photos for Junior Suite, Jetted Tub, Ocean View (Villa, B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Jetted Tub, Ocean View (Villa, B2C-US)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (B2C-CAN)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite (B2C-CAN)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (Villa | B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Jetted Tub, Ocean View (Villa | B2C-US)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Superior, B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Ocean View (Superior, B2C-US)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Jetted Tub, Ocean View (Villa | B2C-CAN)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Jetted Tub, Ocean View (Villa | B2C-CAN)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite (U)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Jetted Tub, Ocean View (B2C-US)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite (B2C-US)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C-CAN)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Jetted Tub, Ocean View (B2C-CAN)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Ocean View (B2C-US)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms (B2C-CAN)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Connecting Rooms (B2C-CAN)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Suite, Jetted Tub, Ocean View (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Jetted Tub, Ocean View (L)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, Hot Tub (Suite, L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Villa, Hot Tub (Suite, L)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, Jetted Tub, Sea View (Suite, M)

Minibar, in-room safe, blackout curtains, iron/ironing board

Villa, Jetted Tub, Sea View (Suite, M)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Jetted Tub, Pool View (Villa, M)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Jetted Tub, Pool View (Villa, M)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Jetted Tub, Garden View (Villa, M)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Jetted Tub, Garden View (Villa, M)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Villa (E)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Villa (E)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Superior, L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Ocean View (Superior, L)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Jetted Tub (Villa | U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Jetted Tub (Villa | U)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Villa, Balcony (Suite Jacuzzi con balcón o terraza, L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Villa, Balcony (Suite Jacuzzi con balcón o terraza, L)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Villa (E)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Villa (E)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Superior, E)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite (Superior, E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Villa (Suite Jacuzzi, L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Villa (Suite Jacuzzi, L)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

Located in Cancun (Zona Hotelera), Hotel Riu Palace Peninsula - All Inclusive is within a 10-minute walk of Langosta Beach and Tortuga Beach. .This all-inclusive property is 4.2 mi (6.7 km) from La Isla Shopping Mall and 6.7 mi (10.8 km) from Ultramar Ferry Puerto Juárez.

What's nearby

  • Langosta Beach - 7 min walk - 0.6 km
  • Tortuga Beach - 9 min walk - 0.8 km
  • Cancun Convention Center - 5 min drive - 4.1 km
  • Playa Tortugas - 7 min drive - 3.9 km
  • La Isla Shopping Mall - 7 min drive - 6.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 27 min drive

Restaurants

  • ‪Breakfast - ‬4 min walk
  • ‪Venecia - ‬6 min walk
  • ‪Las Olas - ‬7 min walk
  • ‪RIU Caribe Pizzeria - ‬4 min walk
  • ‪Swim-up Bar - ‬3 min walk

About this property

Hotel Riu Palace Peninsula - All Inclusive

Stylish property on the shore with 5 outdoor swimming pools
Hotel Riu Palace Peninsula - All Inclusive offers 562 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

5 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova SPA has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 562 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a health club, and a steam room. Additional amenities at this Art Deco property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Las Olas, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Las Olas - This buffet restaurant serves breakfast and dinner.
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Isla Mujeres - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Tamales - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Kabuki - This theme restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 7 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Las Olas
  • Krystal
  • Isla Mujeres
  • Tamales
  • Kabuki

Things to do

  • 5 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Bike storage
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Playground
  • Shopping
  • A hot tub
  • Steam room
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • This property does not have any lifts

More

  • 100% renewable energy
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Hairdryer
  • Jetted bath
  • Separate bath and shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Separate sitting area
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Palace Peninsula Riu
Peninsula Palace
Peninsula Riu
Riu Palace Peninsula
Riu Palace Peninsula All Inclusive
Riu Palace Peninsula All Inclusive Cancun
Riu Palace Peninsula Cancun
Riu Peninsula
Riu Peninsula All Inclusive
Riu Peninsula Palace
Riu Palace Peninsula All Inclusive All-inclusive property Cancun
Riu Palace Peninsula All Inclusive All-inclusive property
Riu Peninsula Inclusive inclu

Hotel Riu Palace Peninsula - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2736 out of 4263 reviews" "
Rating 8 - Good. 836 out of 4263 reviews" "
Rating 6 - Okay. 346 out of 4263 reviews" "
Rating 4 - Poor. 145 out of 4263 reviews" "
Rating 2 - Terrible. 200 out of 4263 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing but the best vibes from all of the employees!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Aeran, Sugar Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, the food was great, staff was great. It is a family friendly resort , however the loud music at night definitely does not allow the little ones to sleep, so a lot of crying kids.
Stayed 6 nights in Aug 2024

10/10 Excellent

ZENON

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, food, resort, were perfect. The only thing that needs work are the outlets within the rooms.
Stayed 6 nights in Aug 2024

8/10 Good

Angela, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The place has lots of entertainment but the balcony jacuzzi was dirty and spa staff unfriendly and food was rotten in the buffet area had excellent food at the steak house however
Stayed 2 nights in Aug 2024

10/10 Excellent

Enyel Alexander Acosta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Stephanie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Restaurant was slow, buffet for breakfast was out of everything and the grill by the pool had one person working and couldn’t keep caught up with the demand, hardly any staff by pool and had to go get drinks myself all the way at the other end. All the pools were hot like a sauna. My shower leaked. Room service didn’t give us half our order and you couldn’t get ice anywhere…
Stayed 3 nights in Aug 2024

6/10 Okay

Kimberly Ann

Liked: Cleanliness
Disliked: Staff & service
Restaurant was limited, couldn’t get any ice, housekeeping came banging on your door early in the morning when your trying to sleep then never came back to clean till after I asked after 4 pm Tamales restaurant was so slow I had to keep asking for my food
Stayed 3 nights in Aug 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Anex Laritza, bell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 7 nights in Aug 2024

4/10 Poor

Sandy, HASLET

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I've been to Cancun 3 times and this was my first time at a Riu property. We booked two rooms next to each other. The hotel room is outdated and there was mold in the bathroom shower curtains and ceilings. The couch and pillows are stained. When notifying hotel staff of this, we were told that is what you paid for. This is very unacceptable as a guest paying any amount of money does not expect mold and unsanitary rooms. We had to ask several times for either moving rooms or have the curtains replaced and room re-cleaned. The variety of food in room service is disappointing and sub par. There were only sandwiches and nachos on the menu and limited times. Other hotels in the area have full menus 24 hours with a lot more variety and delicious options. Taxis are a ripoff, $40 for 5 min ride! I took the bus instead for $1. The steak restaurant was decent. The buffet had a lot of variety, but a lot of the food was cold. I was seated at breakfast with a friend and after I got my food and returned to the table, I was rudely told several times that it was not my table and to move. It was not until my friend also returned to the table that the servers realized their mistake because they recognized my friend, the black lady. We booked Riu Peninsula because my sister booked Riu Las Americas down the road and their hotel was fully booked. We were not able to eat at their resort, which defeats the purpose of sister properties. I will not return to Riu.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jenefer

Liked: Property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Cosmin

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Hiram

Travelled with family
Liked: Cleanliness, staff & service, amenities
I was in 2020 and now in 2024, the property needs more attention. I have to ask for a change of room because the air was terrible and one of the sink clogged, in the other room the air was a little better. Those are opportunities of improvement for that beautiful building.
Stayed 5 nights in Aug 2024

8/10 Good

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean. Staff was friendly. Roman is the man!
Stayed 5 nights in Aug 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Marco Antonio

Liked: Staff & service
Stayed 6 nights in Aug 2024

10/10 Excellent

Collin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was highly impressed by Rui’s customer service and cleanliness. All the staff were extremely friendly, they clean the ENTIRE facility, as well as they have 24 hour room service. I would give my experience a 10/10. If you’re looking for a resort to choose for family, friends or with your significant other…this one is it! Shoutout Diego from the front desk too 💪
Stayed 3 nights in Aug 2024

10/10 Excellent

William Elvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay! The pools were beautifully maintained, the food was great and the staff is outstanding!
Stayed 6 nights in Aug 2024

10/10 Excellent

Blanca

Disliked: Staff & service
Stayed 5 nights in Aug 2024

2/10 Terrible

Hassan, Dearborn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The start to finish of our trip was very much bad at this hotel, the room was filthy and you need to call more then 5 times to get a towel or even shampoo, the staff was completely rude throughout the entire stay if I could give a minus 5 starts I would .
Stayed 4 nights in Aug 2024

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities
Every one was very polite and helpful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Derlis Claire Melina Castillo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 7 nights in Aug 2024

10/10 Excellent

Brent Patrick, Fargo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024