Hotel Riu Palace Peninsula - All Inclusive

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Palace Peninsula - All Inclusive

5 outdoor pools, pool umbrellas, pool loungers
Aerial view
Lobby sitting area
Sports facility
Couples treatment room(s), hot tub, steam room, body treatments

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Hot tub
  • Pool
  • Breakfast included
  • Gym

Explore the area

Map
Blvd Kukulkan, Km 5.5 Lote 6-C, Zona Hotelera, Cancun, QROO, 77500
  • Langosta Beach
    7 min walk
  • Tortuga Beach
    9 min walk
  • Cancun Golf Club at Pok Ta Pok
    3 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    27 min drive

Room options

Suite, Jetted Tub, Ocean View (Villa - U)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub, Ocean View (Villa - U)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (E)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Sea View (M)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, U)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (U)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (Villa | B2C-CAN)

  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (C)

  • Sleeps 4
  • 1 King Bed

Suite, Jetted Tub, Ocean View (C)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub, Ocean View (Villa | C)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior | C)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (C)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, Connecting Rooms, Ocean View (C)

  • Sleeps 8
  • 2 King Beds

Junior Suite, Ocean View (Superior, M)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (Villa | C)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Jetted Tub (Villa | C)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (M)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | C)

  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, Ocean View (L)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (M)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (U)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

  • Sleeps 8
  • 1 King Bed

Junior Suite, Jetted Tub (Villa | B2C-US)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CAN)

  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms, Ocean View (Superior | U)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 8
  • 1 King Bed

Junior Suite, Ocean View (Superior | B2C-CAN)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-CAN)

  • Sleeps 4
  • 1 King Bed

Junior Suite, Jetted Tub (Villa | B2C-CAN)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (U)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CAN)

  • Sleeps 8
  • 2 King Beds

Junior Suite, Jetted Tub, Ocean View (Villa, B2C-US)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-CAN)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Ocean View (Villa | B2C-US)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, B2C-US)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Jetted Tub, Ocean View (Villa | B2C-CAN)

  • Sleeps 2
  • 1 King Bed

Junior Suite (U)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-US)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-CAN)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (B2C-CAN)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Suite, Jetted Tub, Ocean View (L)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Villa, Hot Tub (Suite, L)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Villa, Jetted Tub, Sea View (Suite, M)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub, Pool View (Villa, M)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub, Garden View (Villa, M)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Villa (E)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, L)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Jetted Tub (Villa | U)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Villa, Balcony (Suite Jacuzzi con balcón o terraza, L)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Villa (E)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior, E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Jacuzzi, L)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

Located in Cancun (Zona Hotelera), Hotel Riu Palace Peninsula - All Inclusive is within a 10-minute walk of Langosta Beach and Tortuga Beach. .This all-inclusive property is 4.2 mi (6.7 km) from La Isla Shopping Mall and 6.7 mi (10.8 km) from Ultramar Ferry Puerto Juárez.

What's nearby

  • Langosta Beach - 7 min walk
  • Tortuga Beach - 9 min walk
  • Cancun Convention Center - 5 min drive
  • Playa Tortugas - 7 min drive
  • La Isla Shopping Mall - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 27 min drive

Restaurants

  • ‪Breakfast - ‬4 min walk
  • ‪Venecia - ‬6 min walk
  • ‪Las Olas - ‬7 min walk
  • ‪RIU Caribe Pizzeria - ‬4 min walk
  • ‪Swim-up Bar - ‬3 min walk

About this property

Hotel Riu Palace Peninsula - All Inclusive

Family fun on the beach, with 5 outdoor pools, near Tortuga Beach
Hotel Riu Palace Peninsula - All Inclusive offers 562 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

5 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova SPA has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 562 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a health club, and a steam room. Additional amenities at this Art Deco property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Las Olas, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Las Olas - This buffet restaurant serves breakfast and dinner.
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Isla Mujeres - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Tamales - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Kabuki - This theme restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 7 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Las Olas
  • Krystal
  • Isla Mujeres
  • Tamales
  • Kabuki

Things to do

  • 5 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Bike storage
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Playground
  • Shopping
  • A hot tub
  • Steam room
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • This property does not have any lifts

More

  • 100% renewable energy
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Hairdryer
  • Jetted bath
  • Separate bath and shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Separate sitting area
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Palace Peninsula Riu
Peninsula Palace
Peninsula Riu
Riu Palace Peninsula
Riu Palace Peninsula All Inclusive
Riu Palace Peninsula All Inclusive Cancun
Riu Palace Peninsula Cancun
Riu Peninsula
Riu Peninsula All Inclusive
Riu Peninsula Palace
Riu Palace Peninsula All Inclusive All-inclusive property Cancun
Riu Palace Peninsula All Inclusive All-inclusive property
Riu Peninsula Inclusive inclu

Hotel Riu Palace Peninsula - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2785 out of 4326 reviews" "
Rating 8 - Good. 845 out of 4326 reviews" "
Rating 6 - Okay. 347 out of 4326 reviews" "
Rating 4 - Poor. 145 out of 4326 reviews" "
Rating 2 - Terrible. 204 out of 4326 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

adrian burgueno

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the comfort and ease of the whole trip, whether it was pool side or in the beach it was an excellent experience. Drinks, food, people. Grwat entertainment as well. Mexican independance day show, with kids pirate show, michael jackson show etc. Fun for the whole family. Will be going again next year
Stayed 6 nights in Sep 2024

6/10 Okay

Cyndi, Tampa

Travelled with group
Liked: Cleanliness, amenities
Friendly but disorganized Reception Desk staff. We waited over 3 hours to get our room & luggage. Room lighting was very dark, toiletries were not replaced until we made request. Room air conditioning did not cool the room.
Stayed 4 nights in Sep 2024

8/10 Good

Mariya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
restaurant need to upgrade their food quality.
Stayed 7 nights in Sep 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time and are very glad we chose to come back here a second time!
Stayed 7 nights in Sep 2024

10/10 Excellent

MARTHA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great resort
Stayed 5 nights in Sep 2024

10/10 Excellent

Frankie, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First let me start off by saying Pedro at the front desk started my vacation off right, Then the bell men was extra helpful which was great. My room was really nice with the beach view, my girlfriend love it for her birthday THANK YOU ( RIU )
Stayed 7 nights in Sep 2024

10/10 Excellent

john

Stayed 3 nights in Aug 2024

10/10 Excellent

Arianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel to stay
Stayed 3 nights in Sep 2024

8/10 Good

Mauro Ramos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed our stay and will be back!
Stayed 6 nights in Sep 2024

10/10 Excellent

Kadie

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Absolutely love ❤️ it, from the door man to all the staff splendid!
Stayed 3 nights in Sep 2024

8/10 Good

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay but the food was mediocre.
Stayed 3 nights in Aug 2024

10/10 Excellent

Luis Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love everything!
Stayed 5 nights in Sep 2024

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single day was a fabulous time
Stayed 5 nights in Sep 2024

8/10 Good

Fátima Leyva

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was fantastic! Hotel was good but rooms definitely need some upgrades specially TVs.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jorge Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Resort was clean and the staff was friendly I will definitely come back All the servers at las olas was very nice 10/10
Stayed 3 nights in Sep 2024

10/10 Excellent

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 5 nights in Sep 2024

10/10 Excellent

Darcy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful white sand beach! The stay was excellent!
Stayed 5 nights in Sep 2024

10/10 Excellent

Duc

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great as always!
Stayed 4 nights in Sep 2024

8/10 Good

Carol Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful property. What ever broke they fixed right away.
Stayed 10 nights in Sep 2024

2/10 Terrible

Yevett

Stayed 5 nights in Aug 2024

10/10 Excellent

James

Stayed 6 nights in Aug 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
El aore central de las habitaciones defectuoso, fuimos un grupo grande y en todos fue igual
Stayed 5 nights in Sep 2024

10/10 Excellent

Jorge Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 5 nights in Sep 2024

6/10 Okay

Daniel

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
El área del la discoteca en la noche es con un calor infernal que nunca nos dejó disfrutar de la misma. En los pasillos hacia las habitaciones también hay mucho calor h el aire de la habitación es demasiado pobre, no pudiendo ser controlado por cada huésped según su gusto
Stayed 5 nights in Sep 2024