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Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

4.5 star property

Photo gallery for Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Premium bedding, free minibar items, in-room safe, desk
Couples treatment room(s), sauna, body treatments, facials
Banquet hall
Property amenity
Aerial view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • All-inclusive
  • Room service
  • Spa

Explore the area

Map
Km 9.7 Blvd. Kukulcan, Zona Hotel, Cancun, QROO, 77500
  • Chac Mool Beach
    ‪6 min walk‬
  • Forum Beach
    ‪12 min walk‬
  • Cancun Convention Center
    ‪13 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Luxury Junior Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Junior Suite Ocean Front Diamond Club

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front

Premium bedding, free minibar items, in-room safe, desk

Luxury Junior Suite Ocean Front

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury junior suite sunset view Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury junior suite sunset view Diamond Club

  • 56 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

  • 359 sq m
  • Ocean view
  • Sleeps 11
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury suite sunset view

Premium bedding, free minibar items, in-room safe, desk

Luxury suite sunset view

  • 67 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean Front

Premium bedding, free minibar items, in-room safe, desk

Luxury Suite Ocean Front

  • 67 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury junior suite sunset view

Premium bedding, free minibar items, in-room safe, desk

Luxury junior suite sunset view

  • 56 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

  • 415 sq m
  • Ocean view
  • Sleeps 13
  • 2 King Beds, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Sunset View Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential One Bedroom Suite Sunset View Diamond club

  • 114 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

  • 303 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Sunset View Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Two Bedroom Suite Sunset View Diamond club

  • 170 sq m
  • Lagoon view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

  • 114 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

  • 170 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

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  • All-inclusive
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About the area

Cancun

Located in Cancun (Zona Hotelera), Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is within a 15-minute walk of Chac Mool Beach and Forum Beach. .This all-inclusive property is 0.7 mi (1.1 km) from Cancun Convention Center and 2.3 mi (3.8 km) from La Isla Shopping Mall.

What's nearby

  • Chac Mool Beach - 6 min walk
  • Forum Beach - 12 min walk
  • Cancun Convention Center - 13 min walk
  • Gaviota Azul Beach - 17 min walk
  • La Isla Shopping Mall - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪Señor Frogs - ‬3 min walk
  • ‪Snack Grand Park - ‬8 min walk
  • ‪Hard Rock Cafe Cancun - ‬12 min walk
  • ‪The Surfin Burrito - ‬6 min walk
  • ‪Coco Bongo Beach Party - ‬12 min walk

About this property

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Adults-only beachfront property with 2 outdoor pools
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offers 180 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars (stocked with some free items). Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a health club and a sauna.
The onsite spa has 18 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 180 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and a sauna. Additional features at this property include complimentary wireless internet access, concierge services, and a hair salon.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Gourmet Marché, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Gourmet Marché - Onsite buffet restaurant.
Hunter Steakhouse - Onsite steakhouse. Open daily.
Agave - Mexican Cuisine - Onsite restaurant. Open daily.
Jade - Asian Cuisine - Onsite restaurant. Open daily.
C/X Culinary Experience - Onsite diner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 6 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Gourmet Marché
  • Hunter Steakhouse
  • Agave - Mexican Cuisine
  • Jade - Asian Cuisine
  • C/X Culinary Experience

Things to do

  • 2 outdoor pools
  • Fitness centre
  • Full-service spa
  • Sauna
  • Shopping

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 18 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Royalton Cancun Resort All Inclusive
Royalton Cancun All Inclusive
Royalton Suites Cancun Resort All Inclusive
Royalton Suites Resort All Inclusive
Royalton Suites All Inclusive
Royalton Suites Cancun Resort & Spa - All Inclusive Cancun
Royalton Suites Cancun Resort Spa All Inclusive
Royalton Suites Cancun All Inclusive
Royalton Cancun Resort Spa All Inclusive
Royalton Suites All Inclusive
Royalton Chic Suites Cancun
Royalton CHIC Suites Cancun Resort Spa
Royalton Suites Cancun Resort Spa All Inclusive
Royalton CHIC Suites Cancun Resort Spa Adults Only All Inclusive

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 978 out of 1864 reviews
Rating 8 - Good. 406 out of 1864 reviews
Rating 6 - Okay. 234 out of 1864 reviews
Rating 4 - Poor. 116 out of 1864 reviews
Rating 2 - Terrible. 130 out of 1864 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mikel

Liked: Cleanliness, staff & service, property conditions & facilities
Great !
Stayed 3 nights in Nov 2024

6/10 Okay

Lorna

Liked: Cleanliness, staff & service
I liked the ocean, buffet for breakfast and night shows!
Stayed 2 nights in Nov 2024

10/10 Excellent

SNEHAL DEVENDRABHAI

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place for adults only..
Stayed 4 nights in Nov 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great time it was a wonderful experience
Stayed 2 nights in Nov 2024

8/10 Good

Sergio

Stayed 4 nights in Oct 2024

10/10 Excellent

Joshua K

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed how friendly and helpful the staff was
Stayed 4 nights in Nov 2024

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There is always something to do. Staff really take care of you like the servers, bartenders and regular workers. I didn’t like when I had a complaint the manger disregarded my concerns.
Stayed 4 nights in Nov 2024

4/10 Poor

Iesha

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

summer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. A bit disappointed in the slow elevators. Restaurants were supposed to be reservation free as advertised but you need dinner reservations.
Stayed 4 nights in Nov 2024

8/10 Good

Shaquilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay, everything was great! David at the Italian restaurant was amazing, he went out his way for us. My butler Samara was simply AMAZING she was so accommodating and kind. No request went unmet. Get the diamond club it’s worth the extra $$
Stayed 5 nights in Nov 2024

8/10 Good

Ryan Jeeseok, Vancouver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean facilities. Horrible elevator system.
Stayed 6 nights in Nov 2024

10/10 Excellent

Bianca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough good things about the Royalton Chic! Beautiful gorgeous property! Customer service was A1, top tier, everyone was super friendly, helpful, welcoming, happy! The room was cleaned daily but some touchups do need to be done to the room - all minor things like chipped paint. It was my birthday and they suprised me with a champagne, balloons and a huge birthday cake, enough for 8 people. The gentlemen in one of the restaurants also sang happy birthday as well. Breakfast, dinner, lunch options were also, coffee, tea, onsite. All of the activities were well though out, there was something to do every day and night. Just awesome! My husband and I will definitely be back!
Stayed 4 nights in Nov 2024

10/10 Excellent

Ayanna Chantelle

Travelled with group
AMAZING RESORT. talked to many other guest and they all said this is the best resort
Stayed 4 nights in Nov 2024

10/10 Excellent

Kaytiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️
Stayed 5 nights in Nov 2024

2/10 Terrible

Norma Sepulveda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mold in room, damp sheets and couch, fumigation of room during stay, roaches, leaks around toilet and shower repaired twice during stay, shower not draining properly, mold on balcony patio furniture, tap beer glasses smelled like sewer.
Stayed 5 nights in Nov 2024

6/10 Okay

Ricardo

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms smell moldy. The elevators are not air conditioned.
Stayed 5 nights in Nov 2024

6/10 Okay

David

Travelled with partner
Overall the food is not good. On The restaurants where you have to make a reservation, the food is average (with no flavor) not special at all. The dessert was dry. If you want to have and experience in a good restaurant. The Royalton restaurants are not a recommended place.
Stayed 6 nights in Nov 2024

10/10 Excellent

Johnica Shaunte

Travelled with family
Liked: Cleanliness, staff & service, amenities
the elevator waiting was long
Stayed 3 nights in Nov 2024

8/10 Good

Joseph Stanley, Linwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, especially Cesar. The service was wonderful. The restaurants were super and the buffet was more than you could ever want.
Stayed 4 nights in Nov 2024

10/10 Excellent

Robertas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a blast!
Stayed 5 nights in Nov 2024

10/10 Excellent

Markisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thank you!!! I will be returning
Stayed 3 nights in Nov 2024

10/10 Excellent

Erisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SOOOO MANY ACTIVITIES TO DO FOR ADULTS! Would recommend and definitely come back
Stayed 7 nights in Nov 2024

8/10 Good

Lyrra Isabelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. The staff are amazing, and it felt welcoming and safe.
Stayed 6 nights in Nov 2024

10/10 Excellent

Maureen Whyte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything
Stayed 3 nights in Nov 2024