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Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Premium bedding, free minibar items, in-room safe, desk
Aerial view
2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Premium bedding, free minibar items, in-room safe, desk
Premium bedding, free minibar items, in-room safe, desk

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • All-inclusive
    All-inclusive
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Km 9.7 Blvd. Kukulcan, Zona Hotel, Cancun, QROO, 77500
  • Chac Mool Beach
    6 min walk
  • Forum Beach
    12 min walk
  • Cancun Convention Center
    13 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    29 min drive

Room options

View all photos for Luxury Junior Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Junior Suite Ocean Front Diamond Club

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front

Premium bedding, free minibar items, in-room safe, desk

Luxury Junior Suite Ocean Front

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury junior suite sunset view Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury junior suite sunset view Diamond Club

  • 56 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

  • 359 sq m
  • Ocean view
  • Sleeps 11
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury suite sunset view

Premium bedding, free minibar items, in-room safe, desk

Luxury suite sunset view

  • 67 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean Front

Premium bedding, free minibar items, in-room safe, desk

Luxury Suite Ocean Front

  • 67 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury junior suite sunset view

Premium bedding, free minibar items, in-room safe, desk

Luxury junior suite sunset view

  • 56 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

  • 415 sq m
  • Ocean view
  • Sleeps 13
  • 2 King Beds, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Sunset View Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential One Bedroom Suite Sunset View Diamond club

  • 114 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

  • 303 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Sunset View Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Two Bedroom Suite Sunset View Diamond club

  • 170 sq m
  • Lagoon view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

  • 114 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

  • 170 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

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About the area

Cancun

With a stay at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only in Cancun (Zona Hotelera), you'll be a 4-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 12 minutes by foot from Forum Beach. .This all-inclusive property is 0.7 mi (1.1 km) from Cancun Convention Center and 2.3 mi (3.8 km) from La Isla Shopping Mall.

What's nearby

  • Chac Mool Beach - 6 min walk - 0.6 km
  • Forum Beach - 12 min walk - 1.1 km
  • Cancun Convention Center - 13 min walk - 1.1 km
  • Gaviota Azul Beach - 17 min walk - 1.5 km
  • La Isla Shopping Mall - 4 min drive - 3.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪Señor Frogs - ‬3 min walk
  • ‪Snack Grand Park - ‬8 min walk
  • ‪Hard Rock Cafe Cancun - ‬12 min walk
  • ‪The Surfin Burrito - ‬6 min walk
  • ‪Coco Bongo Beach Party - ‬12 min walk

About this property

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Elegant adults-only property on the beach
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offers 180 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars (stocked with some free items). Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a health club and a sauna.
The onsite spa has 18 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 180 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and a sauna. Additional features at this property include complimentary wireless internet access, concierge services, and a hair salon.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Gourmet Marché, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Gourmet Marché - Onsite buffet restaurant.
Hunter Steakhouse - Onsite steakhouse. Open daily.
Agave - Mexican Cuisine - Onsite restaurant. Open daily.
Jade - Asian Cuisine - Onsite restaurant. Open daily.
C/X Culinary Experience - Onsite diner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 6 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Gourmet Marché
  • Hunter Steakhouse
  • Agave - Mexican Cuisine
  • Jade - Asian Cuisine
  • C/X Culinary Experience

Things to do

  • 2 outdoor pools
  • Fitness centre
  • Full-service spa
  • Sauna
  • Shopping

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 18 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Royalton Cancun Resort All Inclusive
Royalton Cancun All Inclusive
Royalton Suites Cancun Resort All Inclusive
Royalton Suites Resort All Inclusive
Royalton Suites All Inclusive
Royalton Suites Cancun Resort & Spa - All Inclusive Cancun
Royalton Suites Cancun Resort Spa All Inclusive
Royalton Suites Cancun All Inclusive
Royalton Cancun Resort Spa All Inclusive
Royalton Suites All Inclusive
Royalton Chic Suites Cancun
Royalton CHIC Suites Cancun Resort Spa
Royalton Suites Cancun Resort Spa All Inclusive
Royalton CHIC Suites Cancun Resort Spa Adults Only All Inclusive

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 839 out of 1602 reviews" "
Rating 8 - Good. 345 out of 1602 reviews" "
Rating 6 - Okay. 198 out of 1602 reviews" "
Rating 4 - Poor. 105 out of 1602 reviews" "
Rating 2 - Terrible. 115 out of 1602 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

FRANCISCO

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with amazing breath taking view. Definitely a place to party. Drinks were good. Downfall the elevators took forever to come up or down. Unless you’re a Diamond member getting access to the reservation for restaurants there is nearly impossible.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Amenities
Overall everything was great, I’m definitely coming back next year
Stayed 3 nights in Aug 2024

10/10 Excellent

Lance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an awesome adult party hotel. It’s not Temptations. People are friendly, courteous, and ready to have a good time drinking and meeting people from all over. You can “chill” here, but really it’s more of a drinking and chilling in the pool or at the beautiful beach vibe. The nightly shows and entertainment is sufficient and the staff is super friendly and accommodating. You really don’t have to leave the hotel. The food isn’t bad and there is a plethora of options. The drink options are not top shelf, but they aren't bottom of the barrel either. I will come back here again. The room are nice and the ocean view rooms have amazing views. The music is loud but the parties stop around 12:30ish. You should be partying either at the hotel or somewhere else so that shouldn’t matter. You are in Mexico at an all inclusive adult hotel after all!!
Stayed 3 nights in Aug 2024

4/10 Poor

Saige

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I waited months to go on this trip only for it to be a disappointment. The food gave me a stomach bug, It seems like the staffs don’t all have the same information with when it comes to concerns about the hotel, and my door was locked and I was going to be charged for some thing I didn’t do! it all just seemed very unprofessional, to top it off when it came to me checking out I was charged an additional $27 for a checkout fee that I see nowhere on their website. I definitely don’t recommend this hotel.
Stayed 6 nights in Aug 2024

8/10 Good

James p

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is amazing, staff service was great, Dulce the waitress on the beach was attentive and had engaging personality . We have stayed her before a few years ago pre-covid....food was not as good this time and the people were much wilder ... people drunk and screaming obscenities in the pool at the top of her lungs ... We are not prudes but allowing people to be that loud,drunk and vulger drops the resorts image .....also a few tiles broken by pool .....Still a great place ..just not amazing ...once a brand is tarnished very hard to recover
Stayed 5 nights in Aug 2024

8/10 Good

Mohammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, staff, and service. The only improvement would be the food. The quality seemed generic for the most part. Had higher expectations for the taste but still good!
Stayed 4 nights in Aug 2024

6/10 Okay

Gabrielle

Liked: Staff & service
Stayed 6 nights in Aug 2024

10/10 Excellent

Aujanique

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it and i enjoyed my stay . I will definitely be back
Stayed 4 nights in Jul 2024

6/10 Okay

Aaron Edward

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2024

4/10 Poor

Gabrielle

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

nelson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from all the employees
Stayed 5 nights in Aug 2024

8/10 Good

Norasa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staffs were amazing. I think there should be diversity as it pertains to the food and bigger servings. The entertainment could’ve been better too.
Stayed 4 nights in Aug 2024

2/10 Terrible

Jerdian, Roosevelt

Travelled with partner
Liked: Cleanliness, staff & service
This resort will start losing customers. I stayed at this resort last year 2023 and the resort had many fun activities day and night. The restaurants were always open and allowed walk ins. Now visiting for the 2nd time I was expecting the same thing, it was a big disappointment….. majority of the restaurants were not open everyday and in order to eat u need to make a reservation in advance. If u don’t have a reservation they turn u around and let u starve. The bars also close super early. I spent all this money to not have all inclusive??? Also the resort had no fun activities or night life for it to be an adults only resort. Don’t waste ur money going here. I will not return
Stayed 4 nights in Aug 2024

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Easy check in and out process.the food was delicious
Stayed 4 nights in Aug 2024

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay will be back
Stayed 6 nights in Aug 2024

6/10 Okay

Nestor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food some of the resort's restaurants was terrible. The Asian, Italian and the Steak place the food was tasteless and badly prepared. I enjoyed the breakfast buffer and the Sky Restaurant was superb.
Stayed 4 nights in Aug 2024

10/10 Excellent

Laquinn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Astley

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 2 nights in Aug 2024

6/10 Okay

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Food was not good anywhere at this resort
Stayed 3 nights in Aug 2024

6/10 Okay

Lance

Travelled with family
Liked: Cleanliness, staff & service, amenities
Some of the guest partied way to hard and treated staff bad
Stayed 4 nights in Jul 2024

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Kevin G

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

2/10 Terrible

Noah

Liked: Staff & service
Stayed 7 nights in Aug 2024

4/10 Poor

Rierra

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
na
Stayed 3 nights in Aug 2024

8/10 Good

Dairo

Travelled with partner
Liked: Cleanliness, staff & service
Was in construction in the lobby
Stayed 2 nights in Jul 2024