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Seadust Cancún All Inclusive Family Resort

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Seadust Cancún All Inclusive Family Resort

View from property
Aerial view
Suite, 2 Double Beds, Oceanfront
Interior
Children's play area - indoor

Reviews

7.8 out of 10

Good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Gym
    Gym
  • Parking available
    Parking available

Explore the area

Map
Blvd. Kukulcán Km.17, Lote 52-04, Zona Hotelera, Cancun, QROO, 77500
  • Kukulcan Plaza Shopping Mall
    1 min walk
  • Luxury Avenue Shopping Mall
    1 min walk
  • Marlin Beach
    6 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    19 min drive

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About the area

Cancun

With a stay at Seadust Cancún All Inclusive Family Resort in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. .This all-inclusive resort is 2.6 mi (4.1 km) from Iberostar Cancun Golf Course and 4.1 mi (6.6 km) from Delfines Beach.
View more Resorts in CancunOpens in a new window

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.0 km
  • Marlin Beach - 6 min walk - 0.5 km
  • Cancun Interactive Aquarium - 13 min walk - 1.1 km
  • La Isla Shopping Mall - 13 min walk - 1.1 km
  • Aquaworld - 3 min drive - 2.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • ‪La Veranda - ‬5 min walk
  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Ilios Restaurant - ‬8 min walk
  • ‪mb Restaurant - ‬9 min walk
  • ‪Taboo Cancun - ‬13 min walk

About this property

Seadust Cancún All Inclusive Family Resort

Beachfront resort with calming spa services
Seadust Cancún All Inclusive Family Resort offers 502 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. 55-inch Smart televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Make yourself at home in one of the 502 air-conditioned rooms featuring free minibar items and Smart televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a complimentary water park, and a lazy river. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Italian cuisine at Florencia, one of the resort's 9 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the swim-up bar, or one of 9 bars/lounges.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this resort consist of a conference center and 7 meeting rooms. Free self parking is available onsite.
Florencia - This restaurant specializes in Italian cuisine and serves dinner only.
Big Ben - This steakhouse serves dinner only. Reservations are required. Open daily.
Samurai - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Food Gallery - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Manhattan - This restaurant serves dinner only. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball
Ziplining
Kids club

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Food and drink

  • 9 restaurants and 1 coffee shop/cafe
  • 9 bars/lounges, 1 beach bar and 1 swim-up bar
  • Room service available

Restaurants on site

  • Florencia
  • Big Ben
  • Samurai
  • Food Gallery
  • Manhattan

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Lifeguards on-site
  • Mini golf
  • Playground
  • Sauna
  • Shared/communal pool
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare
  • Free water park access
  • Corner/local shop
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Separate living room
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms - 7

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 110
  • Front entrance ramp
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch smart TV
  • TV/satellite channels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from June 15 2024 to November 30 2024 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Spa
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 6 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Seadust Cancun Family Resort All Inclusive
Great Parnassus All Inclusive
Great Parnassus Cancun
Great Parnassus Resort
Great Parnassus Resort All Inclusive
Great Parnassus Resort All Inclusive Cancun
Parnassus All Inclusive Resort
Parnassus Great
Parnassus Resort
Seadust Cancun Family All Inclusive
Seadust Cancun Family Resort
Seadust Family Resort
Great Parnassus Family Resort All Inclusive
Great Parnassus Family Inclus

Seadust Cancún All Inclusive Family Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 803 out of 1773 reviews" "
Rating 8 - Good. 431 out of 1773 reviews" "
Rating 6 - Okay. 222 out of 1773 reviews" "
Rating 4 - Poor. 146 out of 1773 reviews" "
Rating 2 - Terrible. 171 out of 1773 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

LUIS

Stayed 3 nights in Aug 2024

8/10 Good

Haiba

Travelled with family
Liked: Cleanliness, staff & service
Good
Stayed 6 nights in Aug 2024

8/10 Good

Guerda

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing
Stayed 6 nights in Aug 2024

2/10 Terrible

Alain

Liked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Bartha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

4/10 Poor

MAXIMILIANO, Doral

Travelled with family
Disliked: Amenities, property conditions & facilities
I've visited Cancun numerous times, staying at various resorts, but I've never had an experience as disappointing as this one. The property photos are misleading, as they were taken when the hotel was new, many years ago. In reality, the hotel is outdated, poorly maintained, and lacks basic amenities. The main dining area has no air conditioning, making it uncomfortable, and the ongoing renovations is chaotic. The concierge staff is more focused on pushing time-share sales than providing genuine assistance. Several restaurants were closed during my stay, and the food quality was subpar. To top it off, I spotted a cockroach in the dining area. The gym is also in poor condition, with only a few old, smelly machines available. If you have the means to spend a bit more, I strongly recommend avoiding this resort.
Stayed 4 nights in Aug 2024

2/10 Terrible

Moon Hee

Stayed 7 nights in Aug 2024

2/10 Terrible

Moonjung

Disliked: Cleanliness, staff & service, property conditions & facilities
Room service is limited, never answers, no air conditioning on lobby and restaurants, terrible experience. Do not go to this hotel. It is supposed to be all inclusive but so many things are limited and you will be cooked everywhere other than the room.
Stayed 7 nights in Aug 2024

8/10 Good

Dwight

Liked: Staff & service, property conditions & facilities
Only big complaint is the fact that i saw loads of roaches
Stayed 7 nights in Aug 2024

8/10 Good

Sang

Travelled with family
Liked: Cleanliness, staff & service
A nice average hotel resort in Cancun
Hotel with opened air lobby and corridors but in summer time in Aug, it's hot every where around at daytimes. I got a nice smooth checked in with front desk, the lady at counter next to checked in tried to talk a bout infinity services and offered a free breakfast with them, i guessed they wanted to sell packages at resort, but wasted time after flights every one tired, don't like to hear or staying at lobby for marketing... Nice clean room as reserved but temperature was hot, i called and some one showed up to adjust and fixed but was not enough cool, just ok for the room but in bulk beds for my kids or bathroom was hot all times during my staying. Pool is nice and clean, buffet restaurant is ok not bad, steak in restaurant was not good at all, drinks are ok, there is a coffee and ice cream break incase the other restaurants closed 4-6pm, ocean front with chairs and umbrellas of hotel provided, the beaches are beautiful and clean water but not good for kids, adults must be with them all times because of deep and high waves. About 20 mins from airport to hotel, big mall about 15 mins drive, 40 mins to ferry for Isla Mujeres to enjoy more clean water beaches without waves. The staffs are very nice, theater with shows for kids every days, water zone, kids club with Mexican restaurant tacos open at noon was the best if compare with the others in this hotel, Hotel about 3* but i'll give them 4* for a nice staffs and clean hotel over all was good trip with my family.
Stayed 5 nights in Aug 2024

10/10 Excellent

MAJEED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Labeeb

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was accessible, many dining options Hospitality
Stayed 6 nights in Aug 2024

4/10 Poor

Wael, Orlando

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Maria

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was horrible. We found 3 cockroaches when pulling the bunk bed. Then we found cockroaches at every meal- breakfast buffet, sushi restaurant, at dinner. There were flies standing on the salad bar and when we complained about the cockroaches they justified it saying they had pest control and that was just a part of Cancun. The silverware was dirty often, the floors were dirty with food (not cleaned often enough) and there are lots of deteriorated things - walls, elevators, rusted doors. Just poor maintenance in general. Customer service was so bad. I’ve gone to Mexico multiple times and they tend to have GREAT service and very courteous people. Servers were not nice, often talked back when we complained, had a bad attitude and weren’t helpful.
Stayed 4 nights in Aug 2024

10/10 Excellent

JULES

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent
Stayed 4 nights in Jun 2024

8/10 Good

Mandi

Travelled with family
Liked: Cleanliness, staff & service, amenities
The biggest downfall of staying here is that you can’t walk through the lobby or talk to a concierge about excursions without being pressured into hearing a sales pitch for their Luxury Travel Club. My husband and I caved in exchange for a discounted excursion. First they have a very friendly rep treat you to breakfast at their “exclusive” lighthouse restaurant at the hotel. (This restaurant supposedly only allows infinity members to have breakfast in it while normal guests of the all inclusive resort have to use the non-airconditioned buffet restaurant) Then they give you a tour of the two largest and most luxurious suites at the top level of the hotel and take you to the “VIP area” where the real pitch was given to us by a large man-child who vigorously scribbled things that didn’t even make sense on a giant pad of paper while explaining this travel agency-type website they were selling access to. Once I realized what they were trying to sell me was just another version of Expedia with promises of exclusive last minute deals to fancy penthouse suites, and I would have to commit to anywhere between a 10-30 year long subscription they pretty much lost me. But I thought, well I guess if this is like a $20 per month subscription I might consider it… but then they threw numbers that didn’t even make sense for what they were offering - a down payment of over $14000 on top of close to $1000 monthly for 3 years for 10 years of access. Find my full review for more. Avoid the pitch.
Stayed 5 nights in Aug 2024

6/10 Okay

Victor

Travelled with family and small children
Liked: Amenities
Lo mejor que ofrece el hotel es el completo menu bufette con variedad de comidas. El todo incluido no es completo, porque hay opciones que solamente son para socios y eso no lo mencionan cuando uno lo reserva. Las opciones de bebidas son bien pobres, sin sabor. Ofrecen muy poco para lo que se paga. Tenia mejores expectativas del Hotel.
Stayed 3 nights in Aug 2024

2/10 Terrible

Giovanna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Since the start told me check in at 3 weny back at 3 the change it to 4 pm. There is no AC on the property hotel is extremly HOT. Finally got my room found 2 dead Cockroachs on the room and room was really dirty AC was not working. I got a price through you guys they charge me 300 dlls more in the property
Stayed 7 nights in Jul 2024

2/10 Terrible

Gibran

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is falling apart quite literally. There is no AC anywhere except for the rooms, so you will be HOT, the room we barely were able to get under 25 celsius (77 Fahrenheit). There was multiple cockroaches in the dining room of the buffet. The rooms are old, musty and dirty. I would not recommend this hotel to anyone in good conscience. The furniture around the hotel is very old and smells musty, and the pools are all very dirty. This hotel was not worth the $400 we paid for one night. The only saving grace is the beach, but that is it. Everything else here is really disappointing.
Stayed 1 night in Aug 2024

10/10 Excellent

Muhannad Sami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Victor

Travelled with family
Disliked: Amenities, property conditions & facilities
This hotel is far to what it was a few years ago. No A/C in common areas including the buffet, horrible! Lobby being repaired…many changes, not for good, including kids areas and food areas. Pool area, very poor service. Never again, I won’t waste my time and money again. You guys should know that to sell a place that is not ready will give you bad reputation, I feel I pay to be uncomfortable. Honestly, I did not enjoyed. Should write more, I feel next time I’ll try different, Expedia should do better about their customers, customer service is important. I just burned a week of my time and my money, and I already wrote about while I was in the hotel and no one asked me more. Improve that, cause at the end this is business and you are not doing it well. Send someone to that hotel and see the conditions, before people start asking you for refunds, I should have mine!
Stayed 7 nights in Jul 2024

2/10 Terrible

Jesus Alberto

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Amin, MAPLE

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Servando

Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Eva

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst service
Stayed 5 nights in Jul 2024