The Royal Cancun All Suites Resort

4.0 star property

Photo gallery for The Royal Cancun All Suites Resort

2 outdoor pools, pool umbrellas, pool loungers
On the beach, white sand, sun-loungers, beach umbrellas
4 bars/lounges, swim-up bar, poolside bar, beach bar
Fridge, microwave, oven, stovetop
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Spa
  • Air conditioning
  • Kitchen

Explore the area

Map
Kukulcan Boulevard Km 4.5 Hotel Zone, Cancun, QROO, 77500
  • Langosta Beach
    ‪3 min walk‬
  • Playa Tortugas
    ‪14 min walk‬
  • Tortuga Beach
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

Villa, 2 Bedrooms, Kitchen, Resort View - Up to 5 people - Room Only

  • 90 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed

Villa, 2 Bedrooms, Kitchen, Beachside - Up to 5 people - Room Only

  • 90 sq m
  • Beach view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed

Villa, 2 Bedrooms, Kitchen, Beachside - Bed and Breakfast

  • 90 sq m
  • Beach view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed

Run of the House

  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed

Master Villa, 2 Bedrooms, Kitchen, Resort View - Up to 6 people - Room Only

  • 135 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Murphy Bed

Master Villa, 2 Bedrooms, 2 Bathrooms, Kitchen, Resort View - Bed and Breakfast

  • 135 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Murphy Bed

Villa, 2 Bedrooms, Kitchen, Resort View - Bed and Breakfast

  • 90 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed

Similar properties

About the area

Cancun

With a stay at The Royal Cancun All Suites Resort in Cancun (Zona Hotelera), you'll be a 3-minute walk from Langosta Beach and 14 minutes by foot from Playa Tortugas. .This beach resort is 6.2 mi (10 km) from La Isla Shopping Mall and 10.4 mi (16.8 km) from Delfines Beach.

What's nearby

  • Langosta Beach - 3 min walk - 0.3 km
  • Playa Tortugas - 14 min walk - 1.2 km
  • Puerto Cancun Marina Town Center - 4 min drive - 3.6 km
  • Tortuga Beach - 7 min drive - 4.4 km
  • La Isla Shopping Mall - 10 min drive - 10.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Swim-up Bar - ‬12 min walk
  • ‪Carnitas Michoacán - ‬11 min walk
  • ‪Silk City - ‬2 min walk
  • ‪Los Chachalacos - ‬9 min walk
  • ‪Sirenas Raw Bar - ‬9 min walk

About this property

The Royal Cancun All Suites Resort

Family fun on the beach, with 2 outdoor pools, near Langosta Beach
The Royal Cancun All Suites Resort offers 201 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies or patios. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Accommodations at this 4-star resort have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Cancun resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on weekdays only and in-room massages can be requested. Housekeeping is provided on a limited basis.

2 outdoor tennis courts and complimentary bicycles are featured at the resort. 2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body treatments, and manicures and pedicures.
Make yourself at home in one of the 201 air-conditioned rooms featuring kitchens with refrigerators and ovens. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies or patios. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, outdoor tennis courts, and a fitness center. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Enjoy American cuisine at La Palapa Restaurant, one of the resort's 4 restaurants, or stay in and take advantage of the room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
La Palapa Restaurant - This beachfront family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner.
The Italian Trattoria - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Trattoria Sport Bar - This sports bar overlooks the garden and specializes in American cuisine. Open daily.
Snack Bar Poolside - This poolside restaurant specializes in American cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Palapa Restaurant
  • Snack Bar Poolside
  • The Italian Trattoria
  • Trattoria Sport Bar

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Children's club
  • Fitness classes
  • Free bicycle rentals
  • Gym
  • Kayaking
  • Paddleboard
  • Playground
  • Sailing
  • Shopping
  • Snorkelling
  • Tennis lessons
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's games
  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (weekdays only)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Room service
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.
All guests, including children, are required to present a valid government-issued ID card at check-in.
Guests staying over a Saturday night may be requested to change units. The property will try to avoid this scenario and guests will be informed as needed.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 500.00 per stay
  • A tax is imposed by the city: USD 3.93 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is not provided on Sundays and holidays.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

The Royal Cancun Hotel Cancun
Royal All Suites Resort
Royal Cancun All Suites
Royal Cancun All Suites Resort
The Royal Cancun an All Suites Resort
The Royal Cancun All Suites Resort

The Royal Cancun All Suites Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 635 out of 1059 reviews
Rating 8 - Good. 268 out of 1059 reviews
Rating 6 - Okay. 82 out of 1059 reviews
Rating 4 - Poor. 47 out of 1059 reviews
Rating 2 - Terrible. 27 out of 1059 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Efrain

Stayed 6 nights in Dec 2024

8/10 Good

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Sissi Arely Tacuba, CORONA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Resort is beautiful, it was so peaceful, I loved the ocean view. The staff were super helpful and my room was spotless every day thanks to Gabriela. Carlos was very nice as well. I would definitely stay here again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Xin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
family friendly
Stayed 7 nights in Dec 2024

10/10 Excellent

Mani, Hercules

Liked: Cleanliness, staff & service, property conditions & facilities
Room service and people in the ocean front are very nice
Stayed 5 nights in Dec 2024

8/10 Good

Daniel, Brooklyn

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Nataly

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing and helped us out from start to finish. The resort is beautifully kept.
Stayed 4 nights in Dec 2024

10/10 Excellent

Alicia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stayed here! However everything is so expensive, if you are not all inclusive be ready to spent an average of $150 dollars per sitting. There is no restaurants near by the resort. You need to taxi or take the bus. Everything wasclean and beutiful.! I would stayed here again.
Stayed 6 nights in Nov 2024

8/10 Good

Himanshu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the property is old but it is well kept and maintained. The staff is really helpful. They have activities for kids and adults such as kayaking sail boat. Only thing lacking is the food option. They need to add another restaurant and add more vegetarian options to existing restaurants.
Stayed 4 nights in Nov 2024

8/10 Good

Mahadevan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

Geisy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked pretty much everything. But this hotel is more for the elderly. Too quiet for me. There was no shows or any type nightlife available . Everything closed early. Service was pretty good and the villa was excellent. Very spacious and clean. Beautiful view. The beach was nice for kids but not swimable for adults . There’s too many seaweed growing all over the beach area .
Stayed 6 nights in Nov 2024

6/10 Okay

Alejandro

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Sumei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Nov 2024

10/10 Excellent

Darin

Stayed 1 night in Oct 2024

6/10 Okay

Georgi

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet property, the sea water in front of the hotel is not good for swimming.
Stayed 6 nights in Oct 2024

6/10 Okay

shirley

Travelled with family and small children
Liked: Cleanliness
Pros- the price was reasonable, room was beautiful (2 floors) we were a total of 6, and overall resort was clean. Karla at the photography booth was superb. Self Parking was easy and its gated. Right in-front of the resort there’s a bus stop. Cons- had to wait a long time for my luggage’s which were left unattended at the lobby. I didn’t like that “Laura” once she gave us the check in tour she was trying to have us book some sort of time share guide during our stay which I Decline twice. I travel with my 3 month old and my stroller and was given a room on the 3 floor with the elevator not working the entire stay. The beach is not the cleanest lots of seaweed. Food was horrible at the restaurant next to the pool. Didn’t bother trying any other option throughout our stay. 30$ per person for a buffet- Server Jesus wasn’t the nicest. Pina Colada and all alcohol drinks were water down, nasty, and would get hot within seconds.
Stayed 3 nights in Oct 2024

2/10 Terrible

Gabriela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Selina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort for a good price.
The resort was very nice and the rooms are huge. Having a kitchen was nice. The restaurants had good food although they are expensive. They do have a little sports bar to watch the game or you could watch TV in your room. It is across the street from a dive shop and you can simply walk over and they can take you for a dive at Isla Mujeres. Everyone was super nice and professional. We didn't do an all inclusive. Just the hotel for a couple of nights. Worth the money.
Stayed 2 nights in Oct 2024

6/10 Okay

Alpesh

Liked: Cleanliness, property conditions & facilities
We were a group of 6 people. Two bedrooms and Murphy bed in living room was very useful. The rooms were clean, everyday cleaning service was great. Spa services were OK. Used the gym a couple of times. Overall good for large families. Not if you are two wanting to have fun. Location inconvenient because there were no food places or markets close by. Had to use Uber Eats a lot which turned out to be expensive as well as the driving distance to food places is large. Restaurants on the property weren’t appetizing. Concierge service had a very annoying lady who kept calling, ambushing us to join property presentations. Very annoying. Bar near swimming pool was shabby. Made pretty lousy drinks.
Stayed 7 nights in Oct 2024

10/10 Excellent

OSCAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and welcoming
Quiet, comfortable and the staff is friendly more so because it’s not over crowded so you get to know everyone on property and they get to know you.
Stayed 7 nights in Sep 2024

6/10 Okay

Brittany

Liked: Staff & service
Stayed 2 nights in Jun 2024

8/10 Good

Sigifredo V

Travelled with family
Liked: Cleanliness, staff & service
The stuff very nice but manager musty
Stayed 4 nights in Sep 2024