The Royal Cancun All Suites Resort

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Royal Cancun All Suites Resort

2 outdoor pools, pool umbrellas, pool loungers
4 bars/lounges, swim-up bar, poolside bar, beach bar
Exterior
Aerial view
View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Spa
    Spa
  • Kitchen
    Kitchen

Explore the area

Map
Kukulcan Boulevard Km 4.5 Hotel Zone, Cancun, QROO, 77500
  • Langosta Beach
    3 min walk
  • Playa Tortugas
    14 min walk
  • Tortuga Beach
    7 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    24 min drive

Room options

Villa, 2 Bedrooms, Kitchen, Resort View - Up to 5 people - Room Only

  • 90 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed

Villa, 2 Bedrooms, Kitchen, Beachside - Up to 5 people - Room Only

  • 90 sq m
  • Beach view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed

Villa, 2 Bedrooms, Kitchen, Beachside - Bed and Breakfast

  • 90 sq m
  • Beach view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed

Master Villa, 2 Bedrooms, Kitchen, Resort View - Up to 6 people - Room Only

  • 135 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Murphy Bed

Master Villa, 2 Bedrooms, 2 Bathrooms, Kitchen, Resort View - Bed and Breakfast

  • 135 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Murphy Bed

Villa, 2 Bedrooms, Kitchen, Resort View - Bed and Breakfast

  • 90 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed

Similar properties

About the area

Cancun

With a stay at The Royal Cancun All Suites Resort in Cancun (Zona Hotelera), you'll be a 3-minute walk from Langosta Beach and 14 minutes by foot from Playa Tortugas. .This beach resort is 6.2 mi (10 km) from La Isla Shopping Mall and 5.3 mi (8.5 km) from Ultramar Ferry Puerto Juárez.

What's nearby

  • Langosta Beach - 3 min walk - 0.3 km
  • Playa Tortugas - 14 min walk - 1.2 km
  • Puerto Cancun Marina Town Center - 4 min drive - 3.6 km
  • Tortuga Beach - 7 min drive - 4.4 km
  • La Isla Shopping Mall - 10 min drive - 10.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Swim-up Bar - ‬12 min walk
  • ‪Carnitas Michoacán - ‬11 min walk
  • ‪Silk City - ‬2 min walk
  • ‪Los Chachalacos - ‬9 min walk
  • ‪Sirenas Raw Bar - ‬9 min walk

About this property

The Royal Cancun All Suites Resort

Stylish resort on the shore with 2 outdoor swimming pools
The Royal Cancun All Suites Resort offers 201 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies or patios. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Accommodations at this 4-star resort have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Cancun resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on weekdays only and in-room massages can be requested. Housekeeping is provided on a limited basis.

2 outdoor tennis courts and complimentary bicycles are featured at the resort. 2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body treatments, and manicures and pedicures.
Make yourself at home in one of the 201 air-conditioned rooms featuring kitchens with refrigerators and ovens. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies or patios. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, outdoor tennis courts, and a fitness center. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Enjoy American cuisine at La Palapa Restaurant, one of the resort's 4 restaurants, or stay in and take advantage of the room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
La Palapa Restaurant - This beachfront family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner.
The Italian Trattoria - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Trattoria Sport Bar - This sports bar overlooks the garden and specializes in American cuisine. Open daily.
Snack Bar Poolside - This poolside restaurant specializes in American cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • On-site parking includes off-street options
  • Free local area shuttle

Food and drink

  • 4 restaurants
  • 4 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available

Restaurants on site

  • La Palapa Restaurant
  • The Italian Trattoria
  • Trattoria Sport Bar
  • Snack Bar Poolside

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Fitness classes
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Fitness centre
  • Free bike hire
  • Kayaking
  • Paddleboards on-site
  • Playground
  • Sailing
  • Shopping
  • Snorkelling
  • Spa services
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's games
  • Free area shuttle
  • Free cots/infant beds
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Playground
  • Fridge
  • Separate dining area
  • Separate living room
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (weekdays only)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • Lift

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Fridge
  • Stovetop

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in.
All guests, including children, are required to present a valid government-issued ID card at check-in.
Guests staying over a Saturday night may be requested to change units. The property will try to avoid this scenario and guests will be informed as needed.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 500.00 per stay
  • A tax is imposed by the city: USD 4.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is not provided on Sundays and holidays.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

The Royal Cancun Hotel Cancun
Royal All Suites Resort
Royal Cancun All Suites
Royal Cancun All Suites Resort
The Royal Cancun an All Suites Resort
The Royal Cancun All Suites Resort

The Royal Cancun All Suites Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 602 out of 1000 reviews" "
Rating 8 - Good. 249 out of 1000 reviews" "
Rating 6 - Okay. 78 out of 1000 reviews" "
Rating 4 - Poor. 45 out of 1000 reviews" "
Rating 2 - Terrible. 26 out of 1000 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yasmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort has a lot of activities which you have to reserve in advance. I really like the hotel, the food is a little pricey but is good.
Stayed 4 nights in Aug 2024

8/10 Good

Rosemary

Liked: Cleanliness
Staff at the reception desk was rude while checking in. The rest of the staff that we met was fairly cordial. The property is very large and lacks signs as to be able to easily find your room or know where you are going inside the property. We were provided a map but who want to carry that around when you’re going to relax at the beach. The food at the snack bar and the restaurant are basically the same just different price. We requested room service which never arrived.
Stayed 1 night in Aug 2024

10/10 Excellent

DAVID

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was awesome. The staff, facility, pool were all just great. The food was really good. Everything was super clean. The beds were comfortable. The air conditioning thankfully worked great because it was hot. I would highly recommend this property. We will return next year.
Stayed 6 nights in Aug 2024

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and made us feel welcome and safe. Noticed the pool are getting cleaned and disinfected every morning, everything was super cleaned. Would definitely recommend specially if you have kids.
Stayed 7 nights in Aug 2024

10/10 Excellent

Je Duk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel in Cancun. It is priced well! We had a 2 bedroom, 1 bath room with a dining room and kitchen. A lovely view of the pool and water. The restaurant has good food. The staff is friendly and they go out of their way to be helpful. I will definitely come back again and again.
Stayed 1 night in Aug 2024

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cancún!! Amazing
Wonderful!! No complaints, Family enjoyed to the max. Wonderful and friendly service
Stayed 1 night in Aug 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
I love this property. It’s quiet and safe. The rooms are similar to small condos, with two bedrooms, one bath and a kitchen. Everyone has enough space!! The food is great and the staff is very friendly.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alexander, Kew Garden Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

RONY

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are always feel Welcome every time we see each others faces. Staff is very friendly and very supportive
Stayed 5 nights in Aug 2024

10/10 Excellent

Kenley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Resort, Friendly Staff and Amazing Service
Stayed 2 nights in Aug 2024

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice, quiet, and relaxing time in this hotel. It was perfect to just relax in this cozy place. Food was fine. Suite was perfect for 6 people with breakfast included.
Stayed 5 nights in Jul 2024

6/10 Okay

Benjamin

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The beach have too much sarcaso.
Stayed 5 nights in Jul 2024

10/10 Excellent

Josue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and family friendly. We enjoyed our stay.
Stayed 7 nights in Jul 2024

10/10 Excellent

Jesus

Stayed 3 nights in Jul 2024

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Camila

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property gardens, pool, and beach are beautiful and well kept. The front service staff and overall staff was not very friendly or particularly helpful. Maybe they are unhappy with their wages.
Stayed 2 nights in Jul 2024

8/10 Good

Dorian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

8/10 Good

Sophia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
As vegetarians and non drinkers, our family of 5 did not opt for all inclusive Pros: value for money if you want a big suite for your family; staff were helpful and courteous; market onsite to stock your fridge but selection was limited and a bit expensive - Would recommend going to Walmart at beginning of your stay and stocking up. Cons: dining options were very limited for vegetarians; only two restaurants onsite although they did have a sister resort if you opted for all inclusive; laundry service not open on Sat past four nor on Sunday
Stayed 5 nights in Jul 2024

4/10 Poor

Dillon

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

Marcos Fernando

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in a villa at this hotel twice in 6 years. We love how accommodating, spacious, and welcoming the rooms are especially since each room has its own door for added privacy. The hotel is well within walking distance from several restaurants, transports to Isla Mujeres, and the beach is literally your backyard. The staff is welcoming and helpful, but they are very pushy when it coming to selling time shares and excursions.
Stayed 5 nights in Jun 2024

10/10 Excellent

Lisa

Liked: Amenities, property conditions & facilities
Wonderful location and amenities!
Stayed 2 nights in Jun 2024

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach with water toys and delicious beach side/pool side food and drink menu during the day. Rooms have a full kitchen so you can make little meals with food from the Royal Market. Daily activities are fun.
Stayed 5 nights in Jun 2024