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The Royal Sands Resort & Spa All Inclusive

4.0 star property

Photo gallery for The Royal Sands Resort & Spa All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Exterior
Exterior
Balcony view
On the beach, white sand, sun-loungers, beach umbrellas

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Housekeeping

Explore the area

Map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Marlin Beach
    ‪11 min walk‬
  • Cancun Interactive Aquarium
    ‪18 min walk‬
  • La Isla Shopping Mall
    ‪18 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

View all photos for Junior Suite, 2 Double Beds, Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 2 Double Beds, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Junior Suite - Two Children

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite - Two Children

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

  • 128 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Suite, 2 Bedrooms, Beachfront

  • 128 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

Terrace/patio

Deluxe Suite, 1 Bedroom, Beachfront

  • 88 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Junior Suite, Beachfront

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, Beachfront

  • 40 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

Similar properties

Premium bedding, free minibar, in-room safe, blackout curtains

Wyndham Alltra Cancun All Inclusive Resort

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.4 out of 5, Excellent, (5808)
The price is NZ$864
for 1 room
includes taxes & fees
17 Apr - 18 Apr
Wyndham Alltra Cancun All Inclusive Resort

About the area

Cancun

With a stay at The Royal Sands Resort & Spa All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and Aquaworld. .This beach property is 0.6 mi (0.9 km) from Hotel Zone Beaches and 3.5 mi (5.7 km) from Delfines Beach.

What's nearby

  • Kukulcan Plaza Shopping Mall - 5 min walk - 0.4 km
  • Marlin Beach - 11 min walk - 1.0 km
  • Cancun Interactive Aquarium - 18 min walk - 1.5 km
  • La Isla Shopping Mall - 18 min walk - 1.5 km
  • Aquaworld - 2 min drive - 1.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪La Veranda - ‬1 min walk
  • ‪Ilios Restaurant - ‬13 min walk
  • ‪Taboo Cancun - ‬1 min drive
  • ‪Hacienda Sisal - Mexican Restaurant Cancun - ‬2 min walk
  • ‪Porfirio's Cancun - ‬10 min walk

About this property

The Royal Sands Resort & Spa All Inclusive

Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall
The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

4 outdoor tennis courts, a marina, a health club, and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Make yourself at home in one of the 340 guestrooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, outdoor tennis courts, and a health club. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at La Veranda, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 poolside bars.

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
La Veranda - This poolside family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hacienda Sisal - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Char Hut - This poolside café specializes in American cuisine and serves light fare only. Open daily.
Sidelines Sports Bar - Onsite sports bar. Happy hour is offered. Open daily.
Sand Dollar - This seafood restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Bicycling
Tennis
Tennis lessons

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Char Hut
  • Hacienda Sisal
  • La Veranda
  • Sand Dollar
  • Sidelines Sports Bar

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Paddleboard
  • Playground
  • Shopping
  • Snorkelling
  • Tennis lessons

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 3.93 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1516 out of 2579 reviews
Rating 8 - Good. 573 out of 2579 reviews
Rating 6 - Okay. 292 out of 2579 reviews
Rating 4 - Poor. 105 out of 2579 reviews
Rating 2 - Terrible. 93 out of 2579 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Judith

Stayed 7 nights in Dec 2024

10/10 Excellent

Victor

Stayed 5 nights in Nov 2024

8/10 Good

Dustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall had a good experience with this property but a few things I thought would improve it: 1. I thought things closed pretty early and I thought it would be nice if they were open a bit longer.. If you are looking for an all-inclusive where you can party to the late night hours this is not the place to stay. Its definitely family oriented which makes it a great place to bring family. 2. I would have liked to see more food options personally. They do have like 5 restaurants but most of them are not available for breakfast and lunch as they open in the afternoon. So besides ordering room service, the only option for breakfast/lunch is one restaurant that is a buffet. The buffets have lots of choices, but often the food doesn't feel as fresh to me. 3. The drinks included in the all-inclusive are more bottom shelf alcohol and they are generally pretty weak. Getting top shelf is an additional charge. But that is probably pretty typical. 4. Note, there is a government charge added to my account each day. its like 76pesos which isn't that big of a deal, but it is something that I didn't know ahead of time. Overall the trip was very enjoyable and if I brought kids I'd definitely consider going back here. If I was just going with adults I'd probably consider going to a different hotel. Staff experiences were all very good, the site was clean and it felt safe.
Stayed 5 nights in Dec 2024

8/10 Good

muid

Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent and environment was serene, however, all inclusive was not inclusive, Surcharges applied to quite a number of items. Be ready to drop your room key for every services - not cool with that. Great beach and pools, the kids love it.
Stayed 3 nights in Dec 2024

6/10 Okay

Kathryn, Raleigh

Stayed 7 nights in Dec 2024

10/10 Excellent

Jesus

Stayed 3 nights in Dec 2024

10/10 Excellent

Brent

Stayed 5 nights in Dec 2024

10/10 Excellent

Danny C, Granada Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at the Royal Sands and will continue to return. We love the beach and the staff in all areas. Food is wonderful. HUGE resort with lots of options.
Stayed 7 nights in Nov 2024

10/10 Excellent

Danny C, Granada Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at the Royal Sands! The beach is incredible and the staff is amazing!! Resort is HUGE. The onsite store is so convenient. The food at all restaurants is delicious. The rooms are basic and simple but everything you need to get the relaxation necessary. Love that they have a gym and spa on the resort as well. Will definitely continue to return to the Royal Sands every year.

8/10 Good

HORIZON

Travelled with family
Stayed 4 nights in Nov 2024

8/10 Good

Demian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Janice

Stayed 14 nights in Dec 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Central within walking to other foods and shopping

10/10 Excellent

Daniel, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all clean, friendly, good food, clean rooms, good enviroment
Stayed 1 night in Dec 2024

10/10 Excellent

Tara

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Dec 2024

8/10 Good

camille

Travelled with partner
Liked: Cleanliness
Great hotel really impressed
Stayed 7 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could be so much better for the price we paid
Pros: size of rooms. Ease of access to beach and pools. good beds. the water slides are good for small kids. Cons: Food is medium at best and sometimes just bad, and it doesn't matter if you are using the special resturantsor not. no real activities for kids. The extra activity we were reccomend to buy (dolphins in Isla Mujeres) was an 8 hour "trip" for 50 minutes of activity, and the rest of the time on the island felt like we were only there to be used as a walking credit card. though the activity was not by the hotel, it was recommended and coordinated by the staff and I would expect more honesty about it.
Stayed 7 nights in Dec 2024

6/10 Okay

Marilyn

Travelled with family
Liked: Cleanliness, staff & service
Average
Stayed 8 nights in Nov 2024

10/10 Excellent

Wenbin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, great food options
Stayed 5 nights in Dec 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Spot!
The staff here is so helpful and friendly! I never felt pressured by time share sales and they assisted me in many different ways. The food was great, though we wished the Sidelines Bar was open during the day. Our weather wasn't great, so finding places during heavy rains was challenging. The flag reserve system for Beach and poolside chairs is competitive, but we did get nice spots each day. Transportation to and from the hotel, arranged through Thomas Moore system was great! Luz Hernandez did an exceptional job with our room care.
Stayed 4 nights in Dec 2024

4/10 Poor

Joshua

Travelled with family
Disliked: Staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Nathalie

Liked: Cleanliness, staff & service
Nice property and clean. Not much to do for kids in evening. No shows or teen club open past 6pm.
Stayed 7 nights in Dec 2024

10/10 Excellent

Erica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2024

4/10 Poor

Pankaj

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed just before Christmas and enjoyed my stay very much. Pros: lovely resort, beachfront access and staff were all extremely friendly. Special shoutout to the wait staff such as Francisco, Moises and plenty others that I can’t remember. Cons: only downside is that the company timeshares its rooms, so every Saturday you may need to have housekeeping change your room. This is not openly advertised on Expedia to the best of my knowledge, though for customers nothing needs to be done as staff will move your things for you. If you book, definitely pre book eating at Hal Sienda! Would definitely visit again. Special shout out to Andre!
Stayed 9 nights in Dec 2024