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The Royal Sands Resort & Spa All Inclusive

4.0 star property

Photo gallery for The Royal Sands Resort & Spa All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Exterior
Balcony view
Exterior
On the beach, white sand, sun-loungers, beach umbrellas

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Housekeeping

Explore the area

Map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Marlin Beach
    ‪11 min walk‬
  • Cancun Interactive Aquarium
    ‪18 min walk‬
  • La Isla Shopping Mall
    ‪18 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

View all photos for Junior Suite, 2 Double Beds, Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 2 Double Beds, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Junior Suite - Two Children

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite - Two Children

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

  • 128 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Suite, 2 Bedrooms, Beachfront

  • 128 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

Terrace/patio

Deluxe Suite, 1 Bedroom, Beachfront

  • 88 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Junior Suite, Beachfront

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, Beachfront

  • 40 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

Similar properties

Premium bedding, free minibar, in-room safe, blackout curtains

Wyndham Alltra Cancun All Inclusive Resort

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.4 out of 5, Excellent, (5785)
The price is NZ$604
for 1 room
includes taxes & fees
8 May - 9 May
Wyndham Alltra Cancun All Inclusive Resort

About the area

Cancun

With a stay at The Royal Sands Resort & Spa All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and Iberostar Cancun Golf Course. .This beach property is 0.6 mi (0.9 km) from Hotel Zone Beaches and 3.1 mi (5 km) from Gaviota Azul Beach.

What's nearby

  • Kukulcan Plaza Shopping Mall - 5 min walk - 0.4 km
  • Marlin Beach - 11 min walk - 1.0 km
  • Cancun Interactive Aquarium - 18 min walk - 1.5 km
  • La Isla Shopping Mall - 18 min walk - 1.5 km
  • Aquaworld - 2 min drive - 1.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪La Veranda - ‬1 min walk
  • ‪Ilios Restaurant - ‬13 min walk
  • ‪Taboo Cancun - ‬1 min drive
  • ‪Hacienda Sisal - Mexican Restaurant Cancun - ‬2 min walk
  • ‪Porfirio's Cancun - ‬10 min walk

About this property

The Royal Sands Resort & Spa All Inclusive

Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall
The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

4 outdoor tennis courts, a marina, a health club, and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Make yourself at home in one of the 340 guestrooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, outdoor tennis courts, and a health club. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at La Veranda, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 poolside bars.

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
La Veranda - This poolside family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hacienda Sisal - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Char Hut - This poolside café specializes in American cuisine and serves light fare only. Open daily.
Sidelines Sports Bar - Onsite sports bar. Happy hour is offered. Open daily.
Sand Dollar - This seafood restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Bicycling
Tennis
Tennis lessons

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Char Hut
  • Hacienda Sisal
  • La Veranda
  • Sand Dollar
  • Sidelines Sports Bar

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Paddleboard
  • Playground
  • Shopping
  • Snorkelling
  • Tennis lessons

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 4.02 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1523 out of 2587 reviews
Rating 8 - Good. 580 out of 2587 reviews
Rating 6 - Okay. 290 out of 2587 reviews
Rating 4 - Poor. 102 out of 2587 reviews
Rating 2 - Terrible. 92 out of 2587 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Asharj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 4 nights in Jan 2025

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a party of 6 all with varying vacation requirements. The resort met all of our needs from plenty of lounge chairs (both beach and pool side), to activities, to food choices. The best part of the resort was the staff, everywhere within the resort the hospitality and service was impeccable. The worst was the entitlement and general rudeness exhibited by some of the guests. The resort is definitely family oriented so if you're more interested in a romantic couple's get away, keep that in mind. As a party of 6, it was not an issue for us.
Stayed 4 nights in Jan 2025

6/10 Okay

lynisha

Stayed 2 nights in Jan 2025

10/10 Excellent

Jinyoung

Stayed 4 nights in Jan 2025

10/10 Excellent

YI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

James P

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Royal Sands is a wonderful place to vacation!!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Bradley Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

6/10 Okay

Jhunne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place and amenities are very good. My only qualm about it is the the laveranda breakfast and lunch buffet. The meals are the same everyday and there are no variations. It feels limited. There is also lack of coffee and latte options.
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice stay. We really enjoyed the great attentiveness and hospitality provided to us by all members of the staff. We really felt at home and cared for. One suggestion would be to perhaps have smart TVs in the rooms for a better experience when winding down. Other than that an excellent place and we will for sure be coming back!
Stayed 3 nights in Jan 2025

8/10 Good

Omar

Liked: Cleanliness
Good
Stayed 6 nights in Jan 2025

8/10 Good

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice winter getaway with friends.

8/10 Good

LOURDES

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had a great stay & the room had the best view of the beach! The rooms are a bit outdated and could use an update. The tubs was rusting and shower curtains had some discolouration. The bed covers were brown and not very soft, we had to switch them out with the softer comforters. Mar took care of us by booking our restaurants and answering questions we had. Our cleaner Veronica did a great job cleaning our suite and was very friendly. Oliver took very good care of us at the beach delivering our drinks and food orders. The only thing I wish they had was 24 hour bar service somewhere on the resort. Went for a bachelorette party so we probably should’ve done some research, but the resort is along the Main Street with many bars and restaurants. It’s a timeshare hotel so there were many retired couples and groups when we arrived. Not much of a party resort, but more of a relaxing resort. There weren’t many young people, but we made the most of it since we were a larger group. Overall it was 8/10 :)
Stayed 3 nights in Jan 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Property was beautiful and clean. Staff were kind and fun! Frieda was awesome at bringing the fun bingo games! All staff service with a smile not one rude person! Food was excellent. The Mexican show was great! Our room was so beautiful hands down the most beautiful room and view I have ever experienced. We took our teenage kids this time. It was safe for them to go on resort by themselves. If you go here you have to get your beach chairs early as they will all get reserved. Jose on the beach chair assignments was great we loved him! They have the best life guard they called him Agua Man and he made sure all people on the beach were safe! Our host upon arrival was Oscar he treated us like royalty we loved him! Kids felt like royalty each night with free room service and chocolate cake! Overall such a positive experience! Go and see this place and these people! We will never forget the hospitality and the kindness and outstanding service! Thank you Royal Sands!

10/10 Excellent

Jeanise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, everyone is very nice, food is great. Beautiful resort and beach. Not to far from downtown.
Stayed 5 nights in Jan 2025

10/10 Excellent

Cristy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. The food was great. The staff was AMAZING! It was a great location. We will defintally go back and we usually dont like to repeat the same vacations!
Stayed 5 nights in Jan 2025

6/10 Okay

Jennica

Travelled with family
Liked: Cleanliness, property conditions & facilities
We did all inclusive and felt like the food and service were fine - nothing was horrible and nothing was great. The facilities were great for a large group with small kids but not sure the rest of the package was worth it. Plus they do make you change rooms on Saturdays, which is annoying. Beaches were beautiful. I think we’d try somewhere else next time.
Stayed 4 nights in Jan 2025

10/10 Excellent

Mark Lawrence, Havertown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Tobias

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the beach, the Spa, the food and our wife's.
Stayed 7 nights in Jan 2025

6/10 Okay

Fred

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
All inclusive isn’t ALL inclusive.
Stayed 2 nights in Jan 2025

10/10 Excellent

Wedad

Liked: Cleanliness
Stayed 5 nights in Nov 2024

10/10 Excellent

TRAVIS DE

Stayed 7 nights in Jan 2025

10/10 Excellent

Jennifer Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families. We couldn’t believe how clean the resort is. We did All inclusive and The food was amazing. Its a very safe spot to walk around outside the resort. We enjoyed the local mall and restaurants. The staff was very friendly and accommodating! Will definitely stay there again!
Stayed 7 nights in Jan 2025

10/10 Excellent

Rocio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, except for the timeshare pitch and when you told them you weren’t interested, the main guy Gino got mad.
Stayed 4 nights in Jan 2025

8/10 Good

David James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort friendly staff for most part
Stayed 7 nights in Dec 2024