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The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Business centre
Exterior
Property amenity
View from room
4 outdoor pools, pool umbrellas, pool loungers

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
KM. 12.5 Blvd Kukulcan, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Interactive Aquarium
    2 min walk
  • La Isla Shopping Mall
    2 min walk
  • Kukulcan Plaza Shopping Mall
    8 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    20 min drive

Room options

View all photos for Villa, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Premium bedding, in-room safe, desk, blackout curtains

Villa, 1 Bedroom, Non Smoking, Ocean View (Balcony)

  • 69 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

View from room

Studio, 1 Queen Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

  • 37 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

Premium bedding, in-room safe, desk, blackout curtains

Villa, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

  • 106 sq m
  • Partial sea view
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 2 Bedrooms, Non Smoking, Balcony (Oceanfront)

Premium bedding, in-room safe, desk, blackout curtains

Villa, 2 Bedrooms, Non Smoking, Balcony (Oceanfront)

  • 106 sq m
  • Ocean view
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 1 Bedroom, Non Smoking, Balcony (Oceanfront)

Premium bedding, in-room safe, desk, blackout curtains

Villa, 1 Bedroom, Non Smoking, Balcony (Oceanfront)

  • 69 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking, Balcony (Oceanfront)

View from room

Studio, 1 Queen Bed with Sofa bed, Non Smoking, Balcony (Oceanfront)

  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

JW Marriott Cancun Resort & Spa

Pool
Hot tub
Spa
Kids pool
4.5 out of 5, Wonderful, (1013)
The price is NZ$713
for 1 night
includes taxes & fees
9 Dec - 10 Dec
JW Marriott Cancun Resort & Spa

About the area

Cancun

With a stay at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun in Cancun (Zona Hotelera), you'll be steps from La Isla Shopping Mall and 4 minutes by foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. .This beach resort is 2.8 mi (4.5 km) from Iberostar Cancun Golf Course and 4.4 mi (7 km) from Delfines Beach.
View more Resorts in CancunOpens in a new window

What's nearby

  • Cancun Interactive Aquarium - 2 min walk - 0.2 km
  • La Isla Shopping Mall - 2 min walk - 0.2 km
  • Marlin Beach - 10 min walk - 0.9 km
  • Chac Mool Beach - 3 min drive - 2.8 km
  • Cancun Convention Center - 4 min drive - 3.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Duna Pool Bar - ‬2 min walk
  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Andiamo - ‬6 min walk
  • ‪Los Chachalacos - ‬6 min walk

About this property

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Stylish resort on the shore with 4 outdoor swimming pools
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers 580 accommodations with washers/dryers and DVD players. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans.

4 outdoor swimming pools and 4 spa tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 580 guestrooms featuring refrigerators and LCD televisions. Rooms have private balconies. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, 4 spa tubs, and outdoor tennis courts. Additional features at this resort include complimentary wireless internet access, concierge services, and shopping on site.
Enjoy local and international cuisine at Oceano, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the swim-up bar. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Oceano - Overlooking the ocean and garden, this restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Viento - This beachfront restaurant specializes in Regional cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Duna Sports Bar - Overlooking the pool, this bar specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Tierra Market - Onsite café. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: MXN 420.00 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar and 1 bar
  • Room service available

Restaurants on site

  • Oceano
  • Viento
  • Duna Sports Bar
  • Tierra Market

Things to do

  • 24-hour fitness centre
  • 4 outdoor pools
  • 2 outdoor tennis courts
  • 4 hot tubs
  • Basketball
  • Children's pool
  • Full-service spa
  • Mini golf
  • Shopping
  • Tennis
  • Volleyball

Family friendly

  • 4 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Mini golf
  • Fridge
  • Snack bar/deli
  • Washer/dryer
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Comprehensive recycling policy
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Jetted bath
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • DVD player
  • LCD TV

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Washer and dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 541.87 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 420.00 per person
  • Rollaway bed fee: MXN 541.87 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Cancun Lagunamar
Cancun Lagunamar Westin
Cancun Westin Villas
Westin Lagunamar Cancun Resort
Westin Lagunamar Ocean Resort Villas
Westin Lagunamar Ocean Resort Villas Cancun
Westin Lagunamar Ocean Villas
Westin Lagunamar Ocean Villas Cancun
Westin Ocean Resort Cancun
Westin Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Spa Cancun
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Resort
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Cancun

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 677 out of 1006 reviews" "
Rating 8 - Good. 197 out of 1006 reviews" "
Rating 6 - Okay. 61 out of 1006 reviews" "
Rating 4 - Poor. 27 out of 1006 reviews" "
Rating 2 - Terrible. 44 out of 1006 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kathy

Stayed 4 nights in Aug 2024

10/10 Excellent

Von

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything from the property, location and staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must stay
Best pools and views of the beach. Great staff and very nice rooms.
Stayed 3 nights in Jul 2024

10/10 Excellent

Fidel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great staff.
Stayed 6 nights in Jul 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Leigh Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Adan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin Lagunamar was amazing. The staff, the food, the pool, the rooms and view. Everything was absolutely fabulous. We will be coming back and staying here.
Stayed 10 nights in Jul 2024

8/10 Good

Leona, Los Angeles

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great hotel but overpriced restaurants and rooms. Service was great though.
Stayed 9 nights in Jul 2024

8/10 Good

clay

Stayed 7 nights in Jul 2024

10/10 Excellent

Adanay Plasencia, Roanoke

Stayed 6 nights in Jul 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Chloe

Stayed 5 nights in Jul 2024

10/10 Excellent

Joselito Bernardino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!!!
Stayed 4 nights in Jul 2024

2/10 Terrible

Flavia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property itself was very bad and very confusing to get from room to the pool. You have to walk all the way at least 1 mile my room was so far away from the main lobby that I end up walking back-and-forth nonstop. I went there to relax, not exercise the fridge in the room Leaking water I asked to be fixed twice. It was never fixed as far as the food and restaurant is concerned way way too expensive and the food wasn’t good overall I won’t choose this hotel again The staff was very friendly and very helpful
Stayed 6 nights in Jul 2024

10/10 Excellent

Jaspal

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay great facilities especially pool area. Lovely breakfast.
Stayed 9 nights in Jul 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. The resort is beautiful. Wonderful pools and beautiful grounds. The staff is kind and helpful. In a prime location for going out to eat. Short walking distance to get some groceries to stock your room with drinks and snacks. Walked cross the street to the mall for great affordable places to eat The washer and dryer in the room came in handy for washing as drying swim suits. Comfortable beds and the shower was great. Only drawback is the ocean was wild and a lot of waves. Not a great beach for swimming but a wonderful beach for relaxing and not too crowded. Watching the sea turtles at night was a nice added experience. Overall wonderful place to stay!
Stayed 6 nights in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

sergio

Travelled with partner
Awesome service, accessible pools & beach. Very clean
Stayed 6 nights in Jul 2024

10/10 Excellent

Juan Manuel Garcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed this resort as a family. The studio might be a little small sized (stated 4), but it was really well equiped with a small stove, fridge, microwave oven, dish washing machine and even a washer-dryer combo machine for our cloths. We even went shopping to a near supermarket (Soriana) for breakfast basics we we had our own snacks, water and cooked bkfst fot the kids. We did not use the hotel restaurants to meet our budget, so I cannot speak about them. The bathroom was clean and spacious, included a hidrojet bathtub and a separate shower. Very nice sea view from.the room balcony, the pools were really large, well maintained and nice. Usef the pool side bar a couple times... happy hour from 3 to 4 pm 😀 Beach areas very nice as well, the sea draft was a little high but we could still get in and enjoy it... breath taking sea view and water color... so beatiful... "La isla" is a large open mall, just across the avenue from the hotel (2 min walk) with a bunch of options to eat and buy other stuff if that is your thing. Personnel from the hotel was great, every request we had was solved quiclky and efficiently (even a washing machine quick repair was done within 1 hour). Our elevator was out of order a couple of times, but was it. No big deal. We took the stairs. Great place to stay, will definitely come back in the future if we are lucky enough to go to Cancun again... regards!
Stayed 4 nights in Jul 2024

10/10 Excellent

Gloria

Stayed 6 nights in Jul 2024

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful beach
Stayed 4 nights in Jul 2024

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 7 nights in Jul 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this stay after things didn't work out with the original resort for to unsanitary conditions. This resort and staff was heaven sent. The resort is clean, the food is great, transportation is right outside of the resort, the mall is across the street from the resort, and they're enough food options to choose from due to the resort not being all inclusive. You can book airport shuttle round trip through "The One" which is the company the resort uses. The room was ready early which is a bonus because my going adult has special needs and can get impatient and restless. Oscar helped me at check in. Next time I know to book directly through the resort in order to obtain my Marriott points.
Stayed 3 nights in Jul 2024

10/10 Excellent

Araceli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about it! Plus staff was great - helpful and friendly.
Stayed 6 nights in Jun 2024

8/10 Good

Vrej

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
The facility is great, but needs renovation
Stayed 5 nights in Jul 2024