Villa del Palmar Cancun All Inclusive Beach Resort & Spa

4.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Exterior
Lobby sitting area
Exterior
Two Bedroom Loft- All Inclusive | View from room
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Punta Sam Ferry Terminal
    ‪10 min walk‬
  • Punta Sam Beach
    ‪10 min walk‬
  • Mujeres Beach
    ‪10 min drive‬
  • Isla Mujeres, Quintana Roo (ISJ)
    ‪84 min drive‬

Room options

Two Bedroom - All Inclusive

  • 157 sq m
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Murphy Bed

One Bedroom - All Inclusive

  • 107 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

One Bedroom Ocean View- All Inclusive

  • 107 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

Deluxe 2 Queen Beds - All Inclusive

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Ocean 2 Queen Beds - All Inclusive

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Two Bedroom Suite Ocean View- All Inclusive

  • 157 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

Deluxe 1 King Bed - All Inclusive

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean 1 King Bed - All Inclusive

  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Three Bedroom Oceanfront- All Inclusive

  • 430 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Three Bedroom Loft- All Inclusive

  • 325 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Two Bedroom Oceanfront- All Inclusive

  • 253 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Queen Murphy Bed

Two Bedroom Loft- All Inclusive

  • 205 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Two Bedroom Penthouse- All Inclusive

  • 308 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Similar properties

About the area

Punta Sam

When you stay at Villa del Palmar Cancun All Inclusive Beach Resort & Spa in Punta Sam, you'll be on the beach, within a 10-minute drive of Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club. .This all-inclusive property is 5.3 mi (8.5 km) from North Beach and 10.3 mi (16.6 km) from Tortuga Beach.

What's nearby

  • Punta Sam Ferry Terminal - 10 min walk
  • Punta Sam Beach - 10 min walk
  • Playa Mujeres Golf Club - 8 min drive
  • Isla Mujeres Ferry Terminal - 78 min drive
  • North Beach - 89 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 37 min drive

Restaurants

  • Hiroshi Bar
  • ‪Don Fernando Lobby Bar - ‬5 min drive
  • ‪Restaurant Flamingos - ‬20 min walk
  • ‪Caprichos Villa del Palmar - ‬9 min walk
  • ‪Davinos - ‬8 min walk

About this property

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Luxury property on the beach, with 5 outdoor pools
Villa del Palmar Cancun All Inclusive Beach Resort & Spa offers 415 accommodations with MP3 docking stations and free minibar items. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

5 outdoor swimming pools and 4 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 415 individually decorated guestrooms, featuring MP3 docking stations and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, 4 spa tubs, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at La Casona STK, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 5 bars/lounges.

Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
La Casona STK - This steakhouse serves dinner only.
Davino Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Open daily.
Zama Restaurant - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Legend - This sports bar specializes in Japanese cuisine and serves dinner only. Open daily.
Caprichos - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • 6 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges and 1 beach bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • La Casona STK
  • Davino Restaurant
  • Zama Restaurant
  • Legend
  • Caprichos

Things to do

  • 5 outdoor pools
  • 4 hot tubs
  • Access to nearby outdoor pool
  • Fitness classes
  • Arcade/games room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Lifeguards on-site
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/games room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 120
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • MP3 dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit
Children under 12 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Villa Palmar Luxury Residences All Inclusive Playa Mujeres
Villa del Palmar Luxury Residences Condo
Villa del Palmar Luxury Residences Condo Playa Mujeres
Villa del Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences
Villa Palmar Luxury Residences All Inclusive
Villa del Palmar Luxury Residences
Palmar Resinces Inclusive inc
Villa del Palmar Cancun All Inclusive Beach Resort Spa
Villa del Palmar Cancun Luxury Beach Resort SPA All Inclusive

Villa del Palmar Cancun All Inclusive Beach Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 916 out of 1424 reviews" "
Rating 8 - Good. 275 out of 1424 reviews" "
Rating 6 - Okay. 117 out of 1424 reviews" "
Rating 4 - Poor. 60 out of 1424 reviews" "
Rating 2 - Terrible. 56 out of 1424 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Joanna

Stayed 6 nights in Oct 2024

8/10 Good

LAURIE

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

6/10 Okay

Nayely

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 4 nights in Oct 2024

10/10 Excellent

Melissa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was my second time there and everything was awesome, from the staff to the food.
Stayed 7 nights in Oct 2024

6/10 Okay

Thi Thu Ha

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Oct 2024

8/10 Good

Herjot

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This resort was clean and very relaxing. The hotel felt safe. The beach was amazing and great to swim in. The hotel staff were nice and accommodating. The spa was excellent. It is a family resort with lots of kids. The resort offers free yoga every morning. The hotel was very quiet without any night life or entertainment. There are only 4 dining options (Steak, Mexican, Italian, American). The food choices were good but nothing amazing. If you don't have reservations you will eat at 9pm. We decided to go off resort for authentic good Mexican food. I was debating between Villa Del Palmar and the Garza, next time I would choose Garza as it did look more luxury and had better dining options.
Stayed 5 nights in Oct 2024

8/10 Good

Mimi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The food for this facility did not disappoint! We've been to several resorts and this has had the best food overall. Our favorite restaurant was the steakhouse, La Casona. Saul provided us with excellent service and helped us feel welcomed. The activities were lacking, even though it was raining on and off, certain events at the pool were still going on, like pool volleyball and zumba, but most of the activities were cancelled without notice. There were plenty of people still out and about in the pools but music would play for 2 or 3 songs and turn back off. We were pretty bored even for a 3 day stay. They do have an onsite booking office for excursions and shows, which was convenient. There is also a starbucks(not included in AI) and market next door for souvenirs and such. The gym was clean and had plenty of equipment to use. The beach access was pretty small, but it was kept very clean. One issue we has was on our first day, we had lunch at Zama, and since they also do a la carte for non all inclusive guests, you have to sign a check with the option to give additional tip. We always leave cash on the table, but as we were leaving, the hostess asked our waiter in spanish, "How much do you think the asians left you?" and when he looked at the check, I heard him say "Nothing!". That was pretty rude, although I understand that kind of talk happens, it just sucked that they said it in front of us. It'd be unlikely that we'd come back, but it wasn't too bad of an experience.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nathaniel

Stayed 3 nights in Sep 2024

10/10 Excellent

Bhasker

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good, quiet, ample of options for food. The staff was friendly. More activities can be added to make it more fun.
Stayed 4 nights in Oct 2024

10/10 Excellent

Maninderjit Singh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation. Highly recommend for people with families. Staff is friendly and welcoming. Tyrone was excellent running the activities!!
Stayed 7 nights in Oct 2024

10/10 Excellent

Hang thi thanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted you to know how much I appreciate the excellent service provided by your staff.
Stayed 4 nights in Oct 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay and I can not wait to return 10 stars across the board!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities
I will definerly go back and i will also recommend villa del palmar to anyone. The experience was awsome.
Stayed 7 nights in Oct 2024

8/10 Good

Oscar

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Sep 2024

10/10 Excellent

Carlos

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time booking through Expedia, everything turned out great! The resort had staff at the "gated" front entrance 24/7. They had security in the lobby in the evening. There are 4 restaurants, a snack bar, and a breakfast buffet, all places had good options. The staff was very attentive and helpful. This is a family friendly resort with family friendly activities such as kayaking and pool/beach volleyball. The hotel staff upgraded us to a one bedroom suite, which was beautiful with an amazing ocean view. At the beginning we did get approached to discuss a sort of "time share" they are affiliated with the resort next door, however, we politely declined. Our first night we did experience water loss in our shower..but informed the front desk of the issue and did not experience this the rest of our stay. We cannot wait to return to Villa Del Palmar!
Stayed 6 nights in Oct 2024

10/10 Excellent

Marta Medhane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

10/10 Excellent

Joshua

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All inclusive is a must. Very nice property with plenty of options
Stayed 5 nights in Oct 2024

10/10 Excellent

Jayden

Stayed 7 nights in Sep 2024

10/10 Excellent

MARISSA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, outstanding service. I did not care much about the ocean because it is right next to a port.
Stayed 5 nights in Sep 2024

10/10 Excellent

Maria Cristina

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

4/10 Poor

David Fernández

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Francisco Moiseis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay 5 star
Stayed 5 nights in Sep 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

Christina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is full of lush greenery. Beautiful But the elevators were out of service in a few areas and the AC in the rooms weren’t working and the ceiling fans only operate on low. The restrooms in the bedrooms don’t have an air vent so your sweaty as soon as you step out the shower.
Stayed 3 nights in Sep 2024

8/10 Good

LaDreena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They handled the hurricane perfectly but unfortunately the lack of working AC throughout our stay was concerning. Beautiful place overall!
Stayed 6 nights in Sep 2024