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Wyndham Alltra Cancun All Inclusive Resort

4.0 star property

Photo gallery for Wyndham Alltra Cancun All Inclusive Resort

Premium bedding, free minibar, in-room safe, blackout curtains
Terrace/patio
View from room
Aerial view
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Room service
  • Housekeeping
  • Spa

Explore the area

Map
Boulevard Kukulkan, Km. 11.5, Cancun, QROO, 77500
  • Chac Mool Beach
    ‪15 min walk‬
  • La Isla Shopping Mall
    ‪18 min walk‬
  • Cancun Interactive Aquarium
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Premium Room, 2 Double Beds, Lagoon View

View from room

Premium Room, 2 Double Beds, Lagoon View

  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Lagoon View

Premium bedding, free minibar, in-room safe, blackout curtains

Premium Room, 1 King Bed, Lagoon View

  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Master)

Premium bedding, free minibar, in-room safe, blackout curtains

Suite, 1 Bedroom (Master)

  • 60 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View (Master)

Premium bedding, free minibar, in-room safe, blackout curtains

Suite, 1 Bedroom, Ocean View (Master)

  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Premium bedding, free minibar, in-room safe, blackout curtains

Suite, 1 Bedroom, Oceanfront (Master)

  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, 2 Double Beds, Beachfront (Walk Out)

Premium bedding, free minibar, in-room safe, blackout curtains

Junior Room, 2 Double Beds, Beachfront (Walk Out)

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed, Beachfront (Walk Out)

View from room

Junior Room, 1 King Bed, Beachfront (Walk Out)

  • 39.0 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, blackout curtains

Premium Room, 1 King Bed, Ocean View

  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Ocean View

Premium bedding, free minibar, in-room safe, blackout curtains

Premium Room, 2 Double Beds, Ocean View

  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Premium bedding, free minibar, in-room safe, blackout curtains

Presidential Suite, 1 King Bed

  • 127 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, free minibar, in-room safe, blackout curtains

Standard Room, 2 Double Beds

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, blackout curtains

Junior Room, 1 King Bed, Ocean View

  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, Multiple Beds (Family)

Premium bedding, free minibar, in-room safe, blackout curtains

Junior Room, Multiple Beds (Family)

  • 36 sq m
  • Sleeps 5
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Trundle Bed

View all photos for Junior Room, 2 Double Beds, Ocean View

View from room

Junior Room, 2 Double Beds, Ocean View

  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed, Oceanfront

Premium bedding, free minibar, in-room safe, blackout curtains

Junior Room, 1 King Bed, Oceanfront

  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, 2 Double Beds, Oceanfront

View from room

Junior Room, 2 Double Beds, Oceanfront

  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

View from room

Standard Room, 1 King Bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, 2 Double Beds

Premium bedding, free minibar, in-room safe, blackout curtains

Junior Room, 2 Double Beds

  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed, Beachfront (Infinity Swim Up)

Premium bedding, free minibar, in-room safe, blackout curtains

Junior Room, 1 King Bed, Beachfront (Infinity Swim Up)

  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, 1 King Bed

Premium bedding, free minibar, in-room safe, blackout curtains

Junior Room, 1 King Bed

  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Similar properties

Aerial view

Fiesta Americana Condesa Cancun All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.4 out of 5, Excellent, (3609)
The price is NZ$1,060
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Fiesta Americana Condesa Cancun All Inclusive

About the area

Cancun

With a stay at Wyndham Alltra Cancun All Inclusive Resort in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and Chac Mool Beach. .This all-inclusive property is 4 mi (6.4 km) from Iberostar Cancun Golf Course and 5.5 mi (8.9 km) from Delfines Beach.

What's nearby

  • Chac Mool Beach - 15 min walk
  • La Isla Shopping Mall - 18 min walk
  • Forum Beach - 2 min drive
  • Cancun Convention Center - 2 min drive
  • Gaviota Azul Beach - 3 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Snack Grand Park - ‬6 min walk
  • ‪El Mirador - ‬7 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪Bubba Gump Shrimp Co. - ‬4 min walk
  • ‪Café Solé - ‬6 min walk

About this property

Wyndham Alltra Cancun All Inclusive Resort

Family fun on the beach, with 2 outdoor pools, near La Isla Shopping Mall
Wyndham Alltra Cancun All Inclusive Resort offers 458 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to balconies or patios. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. 55-inch plasma televisions come with cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Make yourself at home in one of the 458 air-conditioned rooms featuring refrigerators and plasma televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a complimentary water park, and a sauna. This Mediterranean property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Casa de Rosa, one of the property's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 6 bars/lounges.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 5726 square feet (532 square meters) of space consisting of conference space and 5 meeting rooms. Free valet parking is available onsite.
A complimentary manager's reception is offered each day.
Casa de Rosa - Onsite restaurant.
Viaggio - Onsite restaurant. Open daily.
Ventanas - This buffet restaurant overlooks the ocean. Open daily.
Azul - This restaurant overlooks the ocean. Open daily.
At Sunset - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals and snacks included
Room service during certain hours
In-room minibar (some restrictions)

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • On-site parking includes off-street options

Food and drink

  • 7 restaurants and 1 coffee shop/cafe
  • 6 bars/lounges, 1 beach bar and 1 poolside bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Casa de Rosa
  • Viaggio
  • Ventanas
  • Azul
  • At Sunset

Things to do

  • 2 outdoor pools
  • Arcade/games room
  • Beach volleyball
  • Children's pool
  • Designer shops
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Baby bath
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free cots/infant beds
  • Free water park access
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Fridge
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (5726 square feet)
  • Meeting rooms - 5

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • At least 80% of lighting from LEDs
  • Beach towels
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Romance packages available
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch plasma TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar
  • Fridge

More

  • Access via exterior corridors
  • Eco-friendly cleaning products provided
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Due to renovations, the children's waterslide will be closed until February 15, 2025.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Wyndham Alltra Cancun All Inclusive Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3582 out of 5808 reviews
Rating 8 - Good. 1339 out of 5808 reviews
Rating 6 - Okay. 500 out of 5808 reviews
Rating 4 - Poor. 184 out of 5808 reviews
Rating 2 - Terrible. 203 out of 5808 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are awesome. So happy. Ready to please you. Our safe would not open and had to be broken into. Just like last time
Stayed 7 nights in Nov 2024

8/10 Good

KOICHIRO

Stayed 5 nights in Oct 2024

8/10 Good

Estela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was plenty of food options and the facility was pretty clean. The Spa was wonderful. The room was a bit outdated and a lot of stairs.
Stayed 6 nights in Nov 2024

10/10 Excellent

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing. Everyone was so polite and nice. The food was amazing. The entertainment in/ outdoors were amazing. Jose at the aqua bar was amazing. Alexia in entertainment was Amazing. I’ll definitely b bck
Stayed 4 nights in Nov 2024

10/10 Excellent

ENOCK

Stayed 2 nights in Oct 2024

10/10 Excellent

Behrooz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more adult entartainments but overall good
Stayed 5 nights in Nov 2024

8/10 Good

Jose

Stayed 2 nights in Oct 2024

10/10 Excellent

Adam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the kids. The beach was great. Nice sand and water. Pools were good. Food was good. Staff were great.

10/10 Excellent

Meng Chu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs, beautiful beach, walk distance to La Isla shopping village.
Stayed 3 nights in Nov 2024

10/10 Excellent

DORIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

ERLINDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean great Services
Stayed 8 nights in Nov 2024

10/10 Excellent

Vilma, Phoenix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To be fair, we don’t have a comparison point. It was our first all inclusive resort and we loved it. Easy travel with kids. Staff was friendly. Beach is beautiful. We loved the pool. Bummed out the slide was in renovation but it was still great
Stayed 4 nights in Nov 2024

10/10 Excellent

Lizandro

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone very nice and friendly!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at an all inclusive in Mexico and it was amazing! The food and beach was amazing! Our bartenders were absolutely lovely. The only thing we would have liked was there to be more then 1 pool for adults as it was always very busy
Stayed 7 nights in Nov 2024

10/10 Excellent

BRANDON

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto todo del resort la comida las instalaciones el personal la limpieza muy contentos con este sitio muy recomendable.
Stayed 5 nights in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 4 nights in Nov 2024

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was super friendly and accommodating. There was always food and drinks available. One thing was booking and purchasing a catamaran trip to Isla Mujeres with the company in the lobby was very misleading. It would be better to go to the island on the ferry and be able to enjoy the island on your own. The company made it seem like you would be able to tour the island but they kept you contained in their own little beach area and you were not allowed to leave. But that is a separate review from the resort. There was not a lot of entertainment at the resort and it is not in walking distance of stores but you can ride the pubic bus for 1$ a person.
Stayed 4 nights in Nov 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay longer and return without a second thought.
Stayed 6 nights in Nov 2024

10/10 Excellent

JUVENAL USERO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is great
Stayed 2 nights in Nov 2024

6/10 Okay

Marcia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
The hotel is definitely old. The food was mediocre. The Mexican restaurant sucked for it to be in Mexico, but I enjoyed the Asian cuisine. My spouse did not like any of the food. Breakfast anywhere was horrible and had no taste. Everything practically closes at 11 especially the bar and restaurants. After that, it’s only the cafe which was ok. The staff were pretty nice depending on who you spoke with. Overall would not recommend this hotel in Cancun especially with picky children not many food options and needs a lot of upgrades. Concierge accommodated me when I was highly upset that I paid for a master suite and did not get that; “they don’t go based off the pictures” per the supervisor which is unheard of. However, we made the best of the few days we were there…
Stayed 3 nights in Nov 2024

10/10 Excellent

Kalyan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, awesome service. Will recommend to family and friends !
Stayed 3 nights in Nov 2024

10/10 Excellent

Kaseem, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best thing in my life. Thank you for your service.
Stayed 3 nights in Nov 2024

10/10 Excellent

Neyfra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's my first time in Cancun and this property is excellent. Of course, I don't have any point of reference but this property ticked all the boxes. They have entertainment scheduled all throughout the day. The staff are all nice and helpful.
Stayed 4 nights in Nov 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024