Wyndham Alltra Cancun All Inclusive Resort

4.0 star property

Photo gallery for Wyndham Alltra Cancun All Inclusive Resort

Premium bedding, free minibar, in-room safe, blackout curtains
View from room
Aerial view
Aerial view
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Boulevard Kukulkan, Km. 11.5, Cancun, QROO, 77500
  • La Isla Shopping Mall
    ‪18 min walk‬
  • Cancun Convention Center
    ‪2 min drive‬
  • Gaviota Azul Beach
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

Premium Room, 2 Double Beds, Lagoon View

  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Lagoon View

  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Master)

  • Resort view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Ocean View (Master)

  • Ocean view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront (Master)

  • Ocean view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Junior Room, 2 Double Beds, Beachfront (Walk Out)

  • Ocean view
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Room, 1 King Bed, Beachfront (Walk Out)

  • Ocean view
  • 39.0 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Ocean View

  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds, Ocean View

  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Presidential Suite, 1 King Bed

  • Ocean view
  • 127 sq m
  • Sleeps 5
  • 1 King Bed

Standard Room, 2 Double Beds

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Room, 1 King Bed, Ocean View

  • Partial ocean view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Room, Multiple Beds (Family)

  • 36 sq m
  • Sleeps 5
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Trundle Bed

Junior Room, 2 Double Beds, Ocean View

  • Partial ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Room, 1 King Bed, Oceanfront

  • Ocean view
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Junior Room, 2 Double Beds, Oceanfront

  • Ocean view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Room, 2 Double Beds

  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Room, 1 King Bed, Beachfront (Infinity Swim Up)

  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Room, 1 King Bed

  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Cancun

With a stay at Wyndham Alltra Cancun All Inclusive Resort in Cancun (Zona Hotelera), you'll be a 3-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and within a 5-minute drive of La Isla Shopping Mall. .This all-inclusive property is 5.5 mi (8.9 km) from Delfines Beach and 1.1 mi (1.8 km) from Cancun Convention Center.

What's nearby

  • Chac Mool Beach - 15 min walk - 1.3 km
  • La Isla Shopping Mall - 18 min walk - 1.5 km
  • Forum Beach - 2 min drive - 1.7 km
  • Cancun Convention Center - 2 min drive - 1.9 km
  • Gaviota Azul Beach - 3 min drive - 2.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Snack Grand Park - ‬6 min walk
  • ‪El Mirador - ‬7 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪Bubba Gump Shrimp Co. - ‬4 min walk
  • ‪Café Solé - ‬6 min walk

About this property

Wyndham Alltra Cancun All Inclusive Resort

Family fun on the beach, with 2 outdoor pools, near La Isla Shopping Mall
Wyndham Alltra Cancun All Inclusive Resort offers 458 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to balconies or patios. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. 55-inch plasma televisions come with cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Make yourself at home in one of the 458 air-conditioned rooms featuring refrigerators and plasma televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a complimentary water park, and a sauna. This Mediterranean property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Casa de Rosa, one of the property's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 6 bars/lounges.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 5726 square feet (532 square meters) of space consisting of conference space and 5 meeting rooms. Free valet parking is available onsite.
A complimentary manager's reception is offered each day.
Casa de Rosa - Onsite restaurant.
Viaggio - Onsite restaurant. Open daily.
Ventanas - This buffet restaurant overlooks the ocean. Open daily.
Azul - This restaurant overlooks the ocean. Open daily.
At Sunset - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals and snacks included
Room service during certain hours
In-room minibar (some restrictions)

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 6 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • At Sunset
  • Azul
  • Casa de Rosa
  • Ventanas
  • Viaggio

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby bath
  • Children's pool
  • Free children's club
  • Free cot
  • Free water park access
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,726 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Wyndham Alltra Cancun All Inclusive Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3592 out of 5818 reviews
Rating 8 - Good. 1332 out of 5818 reviews
Rating 6 - Okay. 507 out of 5818 reviews
Rating 4 - Poor. 185 out of 5818 reviews
Rating 2 - Terrible. 202 out of 5818 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Heather Ross

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here is exceptional. Overall great place for a vacation. We are repeat visitors at this resort.
Stayed 5 nights in Jan 2025

10/10 Excellent

Nasim

Stayed 4 nights in Jan 2025

10/10 Excellent

Ruth Katherine Andino

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

JEONGSIK

Stayed 2 nights in Dec 2024

10/10 Excellent

Vanessa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The multiple options of restaurants within the resort was convenient and having unlimited drinks during our stay was the best! Staff was very friendly and helpful since the moment we got there and Hector, who helped us take our luggage to our room, was very helpful with letting us know the times the restaurants opened and what were the most popular dishes to have. Having the beach at a walking distance from our room was amazing and we had a magnificent ocean view from our room.
Stayed 4 nights in Jan 2025

10/10 Excellent

Maribel

Stayed 5 nights in Dec 2024

10/10 Excellent

Adebayo

Travelled with partner
Liked: Amenities
The most amazing experience I have had in a while. The staff deserves some praise and the facility is so nice. Overall I give them a 5/5.
Stayed 3 nights in Jan 2025

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very accommodating.
Stayed 4 nights in Jan 2025

8/10 Good

Jacqueline

Stayed 4 nights in Jan 2025

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Norelkis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved it!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Lúcio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Adel

Travelled with group
Liked: Amenities, property conditions & facilities
Great staff
Stayed 3 nights in Jan 2025

8/10 Good

Roza

Travelled with family
Liked: Cleanliness, staff & service
A small resort, better suited for families with younger kids. Pros: Fantastic staff, good food (poolside tacos are awesome), excellent 24/7 coffee shop, very clean, candy store is a nice touch. Cons: Very small pool area and limited number of chairs on the beach. Have to hustle for spots on the beach before breakfast or have to rent a cabana for $60.This was a major con for us. The evening entertainment is very limited. The live music is nice, but ends at 11. A DJ a couple of nights a week or after the live performances would have made a huge difference.
Stayed 6 nights in Jan 2025

10/10 Excellent

Maria

Stayed 6 nights in Jan 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at this resort as a family of 5 with 3 teenagers. Food was good for a resort.Our favorite place to get food was Sunset Grill and the tacos by the pool were amazing. Beach is beautiful, waves are rough for little kids,not swimmable. You can get in to your knees.Lots of shells,do not try to bringing them back it is not allowed. Getting into restaurants is hard if you are not early eaters. Everyone wants the Italian restaurant but not worth the hassle. Coffee bar is wonderful and nice that its 24 hours. People and staff are very friendly. We will definitely be visiting again!
Stayed 6 nights in Jan 2025

10/10 Excellent

Thepul T

Stayed 4 nights in Dec 2024

10/10 Excellent

JOSHUA, Sioux City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love resort. Have been 3 times, and plan to come back in a year or so. The staff make you feel like family. The resort has lots to offer. And their actives will keep you busy ALL THE TIME. The nightly shows are amazing. The candy store is super cute, and fun. The beach is clean, and they keep the seaweed to a minimum, The pools are awesome, and the pool staff make sure you always have a drink in your hand.
Stayed 4 nights in Dec 2024

6/10 Okay

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this was a great stay but it did have flaws. Pros: beautiful beach and ocean, mostly good food apart from the lunch buffet, good drinks, friendly staff, spacious and cozy room Cons: extremely thin walls/could hear truck beeping every night outside and people screaming in the halls, WAY too many kids 5 and under, almost impossible to get seated for dinner unless you show up right at 5 pm and get on the waitlist, charging ports didn’t work in rooms, not enough beach chairs or palapa umbrellas by a LONG shot. Overall, beautiful property, but we will likely go elsewhere next time. If you don’t like screaming kids, this is your sign to go elsewhere. But again, beautiful property and kind staff
Stayed 5 nights in Dec 2024

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. The staff was super friendly and accommodating with everything we needed. Rooms were nice and clean. The location of the resort was perfect as well, close to the airport and maybe 10-15min walk to the mall.
Stayed 4 nights in Jan 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Low value for money
Hotel experience was mediocre. While service was good, we felt that value for money was very low. Main problems were: Long waits for dinner. We had waited 20 min to just get on a waiting list! (easily solvable with a digital app) and then waited an hour or more for a table. If we could do this in an app instead of waisting valuable vacation time experience would have improved. Buffet: While it had many options including vegetarian, the morning pastries and bread buns were inedible - dry as rock. And the deserts, while looked good, tasted all the same and mediocre at best. Hotel in general was very bare. No decor, not greenery. There was a planter with dead weeds in our balcony overlooking the beach... just felt very inhospitable in general. Warning: laguna-looking rooms (the back of the hotel) were overlooking the main road, and is noisy (we upgraded after one night). So, again, just felt like much lower value than what we paid. We will avoid Wyndham after this trip.
Stayed 7 nights in Dec 2024

2/10 Terrible

Steven

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel friendly staff restaurants very good
Stayed 1 night in Jan 2025

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024