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Wyndham Grand Cancun All Inclusive Resort & Villas

4.0 star property

Photo gallery for Wyndham Grand Cancun All Inclusive Resort & Villas

3 outdoor pools, open 11:00 AM to 7:00 PM, pool cabanas (surcharge)
Free minibar, in-room safe, blackout curtains, soundproofing
Exterior
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar

Explore the area

Map
Blvd. Kukulkan, L-48 KM. 16.5 M.53, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪6 min walk‬
  • Aquaworld
    ‪14 min walk‬
  • El Rey Ruins
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪16 min drive‬

Room options

View all photos for Superior Ocean View, 1 King bed or 2 Double Beds, Non-Smoking

Free minibar, in-room safe, blackout curtains, soundproofing

Superior Ocean View, 1 King bed or 2 Double Beds, Non-Smoking

  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 70 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Lagoon View Room 2 Double Beds - Non-smoking

Deluxe Lagoon View Room 2 Double Beds - Non-smoking

Deluxe Lagoon View Room 2 Double Beds - Non-smoking

  • 45 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Ocean View Room, 2 Double Beds - Non-Smoking

Premier Ocean View Room, 2 Double Beds - Non-Smoking

Premier Ocean View Room, 2 Double Beds - Non-Smoking

  • 46.3 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa

50-inch Smart TV with cable channels, TV, first-run films

Villa

  • 218.2 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Lagoon View, 1 King bed or 2 Double Beds, Non-Smoking

Superior Lagoon View, 1 King bed or 2 Double Beds, Non-Smoking

Superior Lagoon View, 1 King bed or 2 Double Beds, Non-Smoking

  • 45 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 3 Bedroom, 2 King Beds, 2 Double Beds, Non-Smoking

Free minibar, in-room safe, blackout curtains, soundproofing

Family Suite, 3 Bedroom, 2 King Beds, 2 Double Beds, Non-Smoking

  • 217 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

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Premium bedding, free minibar, in-room safe, blackout curtains

Wyndham Alltra Cancun All Inclusive Resort

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.4 out of 5, Excellent, (5799)
The price is NZ$603
for 1 room
includes taxes & fees
12 May - 13 May
Wyndham Alltra Cancun All Inclusive Resort

About the area

Cancun

With a stay at Wyndham Grand Cancun All Inclusive Resort & Villas in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Aquaworld and El Rey Ruins. .This all-inclusive property is 0.3 mi (0.5 km) from Iberostar Cancun Golf Course and 2.7 mi (4.4 km) from La Isla Shopping Mall.

What's nearby

  • Maya Museum of Cancun - 2 min walk - 0.2 km
  • Iberostar Cancun Golf Course - 6 min walk - 0.5 km
  • Aquaworld - 14 min walk - 1.2 km
  • El Rey Ruins - 2 min drive - 2.1 km
  • Delfines Beach - 4 min drive - 3.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Hotel Emporio Cancun - ‬2 min walk
  • ‪Coyote Loco - ‬12 min walk
  • ‪Tun-kul - ‬2 min walk
  • ‪Market Place - ‬8 min walk
  • ‪MakiTaco - ‬8 min walk

About this property

Wyndham Grand Cancun All Inclusive Resort & Villas

Luxury property on the beach, with 3 outdoor pools
Wyndham Grand Cancun All Inclusive Resort & Villas offers 348 accommodations with free minibar items and safes. 50-inch Smart televisions come with premium cable channels, first-run movies, and pay movies.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a hot tub, and a steam room.

Guests under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is open daily.
Make yourself at home in one of the 348 guestrooms featuring free minibar items and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and a steam room. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at La Vista, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the poolside bar or one of 2 bars/lounges, or 2 beach bars. A complimentary buffet breakfast is served daily from 6:30 AM to 11:00 AM.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this property consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 11:00 AM.
La Vista - Overlooking the garden, this restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Pina Colada Restaurant - This beachfront restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
Da vinci - This poolside restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open select days.
Viva Mexico Tacos - This poolside theme restaurant specializes in Mexican cuisine and serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open select days.
Sushi Bar - This poolside sushi bar specializes in sushi and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 2 bars/lounges
  • 2 beach bars
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Da vinci
  • La Vista
  • Pina Colada Restaurant
  • Sushi Bar
  • Viva Mexico Tacos

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Bingo
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Tennis
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (once per stay)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • First-run films
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 50.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.02 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 34 per person (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 11:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 16 years old are not allowed in the health club or fitness facility

Property is also known as

Wyndham Grand Cancun All Inclusive Resort Villas
Wyndham Grand Cancun All Inclusive Resort & Villas Cancun

Wyndham Grand Cancun All Inclusive Resort & Villas Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1657 out of 3280 reviews
Rating 8 - Good. 828 out of 3280 reviews
Rating 6 - Okay. 423 out of 3280 reviews
Rating 4 - Poor. 193 out of 3280 reviews
Rating 2 - Terrible. 179 out of 3280 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Dennis Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Areas noted above reflect my pluses for my stay. Diana welcomed us at ck in and gave us an outstading overview of the property. Only thing that bothered me was the kids, age 1-7 I would guess, that were allowed to 'take over' the jacuzzi which was clearly marked with signage indicating adults/over 16 (I believe) only. I raised 2 boys and know how that warm water with small fountain is attractive to kids. But at one time there were 9 under 5 kids on there, one with a blow up innertube. Your Kids Zone was excellent - as I walked the entire property. Hate to be critical without offering a possible solution so here are 2: if not already available, have a warm water jacuzzi type area in Kids Zone and two, have staff politely inform the kids/parents of the posted rules and regs. When kids were not present, I found the area we are talking about to be great for meeting and talking with other guests from around the world. Thanks for asking.
Stayed 5 nights in Jan 2025

6/10 Okay

Tracy Lynn

Travelled with family
Liked: Cleanliness, property conditions & facilities
The resort was not too bad. Small and easy to get around to all pools. Unfortunate the weather (wind) did not let us swim in the ocean. There were not alot of enjoyable other activities to do during the bad weather. Music was very loud in the main areas and in the main buffet. Not many quiet areas to sit.
Stayed 10 nights in Jan 2025

4/10 Poor

Raymond

Travelled with family and small children
Disliked: Staff & service
Buffet area is good, service no good, rooms are smelly
Stayed 4 nights in Jan 2025

8/10 Good

Lucas Robert Stephen Godfrey, Chilliwack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 10 nights in Jan 2025

6/10 Okay

Gregory B

Travelled with family
The resort was fine. It wasn't bad but it wasn't great. The food was pretty average in general. The sushi bar was very good.
Stayed 5 nights in Jan 2025

6/10 Okay

Michael

Travelled with group
Liked: Cleanliness, property conditions & facilities
The facility was fine, the workers were great! I would say the management staff definitely needed some work on customer service skills ! they would say no ! no matter what request was made of them ! Dinner reservations were almost impossible to get if you didn't log in to their portal on by 9:10 in the morning. there's a lot of rules at this resort, they upcharge for the better alcohol ,room service cost you the a delivery fee, just a lot of little things imposed by management that would make me not go back to this Resort
Stayed 5 nights in Jan 2025

10/10 Excellent

Anna, Petoskey

Stayed 1 night in Jan 2025

6/10 Okay

herman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and the staff were very friendly. Check in, check out was a breeze, no surprises on checking out. The food option is very limited including the sit down dining. The Buffet was good but again, items were limited. Skip the Spa, it was not worth it. The special they offered for a 50 min massage and 25 min facial lasted less than an hour.
Stayed 1 night in Jan 2025

10/10 Excellent

Andrea Janeth

Stayed 7 nights in Jan 2025

10/10 Excellent

Drasko

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time in this resort, definitely will be back
Stayed 4 nights in Jan 2025

6/10 Okay

Hakop

Stayed 1 night in Jan 2025

10/10 Excellent

Nader

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel I have experienced in Cancun and other places. Excellent food. Excellent management, super clean, friendly staff. Highly Recommended.
Stayed 4 nights in Jan 2025

10/10 Excellent

David A

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean and friendly resort. Francisco, Elvira, Sergio, Orlando, and Daniel were amazing!!!
Stayed 9 nights in Jan 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

HA JEONG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Qi, Surrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice family friendly resort
Stayed 4 nights in Jan 2025

8/10 Good

Klavdiia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, good service people, very nice pools and plenty of activities on the site. Not really good room housekeeping service. They changed bed sheets only one time for 11 days of stay. Very beautiful beach area but we were able to get to the sea only one day from 11 days. The reason is big waves. Other than that we enjoyed our stay in this resort.
Stayed 11 nights in Jan 2025

6/10 Okay

anna

Travelled with family
Liked: Cleanliness
Limited food for the buffet side. It’s so hard to book a reservation to their 3 different restaurants. You have to pay $5 each delivery for the room service. They were some really good servers like, Arturo in the Paloma buffet restaurant that took care of us. Sergio from the La Vista steakhouse restaurant who accommodated us 30 minutes early for our time we were party of 18 but he took care of us and put us together. Sylvester from the Piña Grill. The bartender at the poolside are I forgot his name who worked for almost 30 years was really nice and gave us a really good service. Good service for those name mentioned. But some of the servers were not that hospitable. The concierge was late Saturday morning the line was so long to book a restaurant reservation for a big party like us. Some of them were rude. This is our 8th time in Cancun and I only gave. this hotel a 3 stars. I’d rather stay at Wydham Alltra than this Wyndham Grand. The rooms were spacious ( we stayed superior ocean view). Its just lack of food choices.
Stayed 3 nights in Jan 2025

10/10 Excellent

Marla Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love this resort we have been here 6 times. The staff, service and beach are absolutely amazing. Such a great variety of pools, and restaurants. We will be back can’t say enough good things about it.
Stayed 6 nights in Jan 2025

8/10 Good

Lori, Monticello

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, easy to get around, great staff, good food choices, drinks were great too
Stayed 5 nights in Jan 2025

10/10 Excellent

Gilberto Jose

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time with my friends and family. Drinks were great, and the amount of pools this resort has really sets them apart. Beach was stunning! Food was great, especially the sushi and the piña grill restaurant. Would suggest to add a few more tables at the sushi kiosk. The night shows exceeded expectations. The lighting and scenery could use a revamping. Many options for food at all times. The staff was fantastic and customer service was amazing. From Victoria at the kids club, Whisky and Dr Casas from the entertainment staff, Noé and the waiting staff, thank you to you all for making this trip one to remember.
Stayed 7 nights in Jan 2025

10/10 Excellent

Leslie, Bend

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It really is a beautiful property. Several pools and hot spa area. Beach is clean with beautiful white sand. Ocean water is warm and fun to play in. Lots of umbrellas and seating at the beach as well. Lots of dining options, drinks are plentiful and all is delicious. Plus everyone is SO nice, friendly and helpful. Our room was upgraded to an ocean view. It was amazing! Thank you Wyndham!!
Stayed 6 nights in Jan 2025

10/10 Excellent

Allen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people. Great facilities and location.
Stayed 4 nights in Dec 2024

6/10 Okay

Daisy

Travelled with partner
Disliked: Cleanliness, amenities
Most of the employees are excellent However when it was time to restock the room mini fridge the second day we were there the person who delivered told us there was a $5.charge which had to be paid in CASH Found this odd because this was the only one time we were charged for drinks for the room fridge. Besides any charges go to the room itself nothing gets paid in cash (you can not buy anything with cash) Another thing there were huge roaches in our room. We told the front desk and they kind of bushed us off by saying we need to understand this is Cancun and there are roaches in Cancun because of their weather On the good note Our favorite chef Is the chef at Piña during lunch He is the best of the best Other than that food and drinks were ok Not impressive at all We have been at this place other times and they have taken away most of the fun activities like the lobby live band, the daily karaoke, and live music at Piña for dinner as well as many others Seem pretty basic and they still have the people from the “vacation club” trying to talk you into buying this NO THANKS The app where you have to make dinner reservations did not work on any day we were there I had to go make dinner reservations by the front desk with a very rude young man who told me I needed to be there at 9 am sharp to make reservation cause they fill out quickly Well the lines to make these reservations are LONG Who wants to be up early while on vacation to be treated rudely i’m not happy with the service
Stayed 9 nights in Jan 2025

10/10 Excellent

Brooke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing but good things to say about this hotel! The food & drinks were excellent, hotel and rooms always clean, and there were always fun activities going on. Most notably the staff was fantastic! The front desk staff were always very helpful & kind. Specific shoutout to Whiskey & the entertainment team who made our trip very memorable. As well as the bartenders and waitstaff. Fernando at the pool bar & Nazario at the sushi bar made us feel welcome. The lobby bar bartenders made delicious drinks in the evenings and were always so friendly. The service we received from the staff at this hotel is worth going back again. The beach was gorgeous as well. I highly recommend as I was very impressed.
Stayed 7 nights in Jan 2025