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DoubleTree by Hilton Cape Town - Upper Eastside

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Cape Town - Upper Eastside

Exterior
View from room
Premium bedding, down duvets, pillow-top beds, in-room safe
View from room
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
31 Brickfield Road, Woodstock, Cape Town, Western Cape, 7935
  • Groote Schuur Hospital
    18 min walk
  • University of Cape Town
    3 min drive
  • Castle of Good Hope
    4 min drive
  • Cape Town (CPT-Cape Town Intl.)
    17 min drive

Room options

View all photos for Twin Guest Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Twin Guest Room

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Accessible

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe, One Twin Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe, One Twin Bed

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 Queen Bed

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Loft, 2 Single Beds

View from room

Deluxe Loft, 2 Single Beds

  • 108 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 122 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft, 1 King Bed, Kitchenette

Premium bedding, down duvets, pillow-top beds, in-room safe

Loft, 1 King Bed, Kitchenette

  • 82 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Loft, 1 King Bed, Kitchenette

View from room

Deluxe Loft, 1 King Bed, Kitchenette

  • 108 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Express Cape Town City-Centre

Breakfast included
Free WiFi
Air conditioning
Gym
4.3 out of 5, Excellent, (435)
The price is NZ$125
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Holiday Inn Express Cape Town City-Centre

About the area

Cape Town

With a stay at DoubleTree by Hilton Cape Town - Upper Eastside in Cape Town (Salt River), you'll be within a 5-minute drive of Cape Town International Convention Centre and Long Street. .This family-friendly hotel is 3.7 mi (5.9 km) from Cape Town Cruise Terminal and 7.8 mi (12.6 km) from Camps Bay Beach.

What's nearby

  • University of Cape Town - 3 min drive - 2.9 km
  • Cape Town International Convention Centre - 5 min drive - 4.9 km
  • Long Street - 5 min drive - 5.0 km
  • Cape Town Cruise Terminal - 7 min drive - 6.0 km
  • Table Mountain - 12 min drive - 9.6 km

Getting around

  • Cape Town Station - 11 min drive
  • Salt River Station - 15 min walk
  • Cape Town Intl. Airport (CPT) - 17 min drive

Restaurants

  • ‪Field Office - ‬12 min walk
  • ‪Salt River - ‬4 min walk
  • ‪Salisburys - ‬12 min walk
  • ‪Freddie Freeloader - ‬10 min walk
  • ‪Bean Tree - ‬11 min walk

About this property

DoubleTree by Hilton Cape Town - Upper Eastside

Family-friendly Cape Town hotel in Salt River with a 24-hour fitness center
DoubleTree by Hilton Cape Town - Upper Eastside offers 183 air-conditioned accommodations with DVD players and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 183 air-conditioned rooms featuring refrigerators and DVD players. Your pillowtop bed comes with down comforters and premium bedding. 32-inch LCD televisions with premium TV channels provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional features at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The shuttle (surcharge) will take you to the nearby beach or shopping center.
Enjoy local and international cuisine at Liberty Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). English breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cape Town? This hotel has 237 square feet (22 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a cruise ship terminal shuttle.
English breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Liberty Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

Afrikaans, English, French, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (ZAR 60 per day)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:00 AM to 11:00 AM
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • English breakfast available for a fee weekdays 6:30 AM–10:30 AM: ZAR 300 for adults and ZAR 150 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • Liberty Restaurant

Things to do

  • 24-hour fitness centre
  • Access to nearby indoor pool
  • Shopping

Family friendly

  • Access to nearby indoor pool
  • Babysitting (surcharge)
  • DVD player
  • Free cots/infant beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre (237 square feet of space)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • In-room massage
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for ZAR 500.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately ZAR 300 for adults and ZAR 150 for children
  • Airport shuttle fee: ZAR 320 per person (one-way)
  • Self parking fee: ZAR 60 per day
  • Rollaway bed fee: ZAR 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

DoubleTree Cape Town
DoubleTree Cape Town Upper Eastside
DoubleTree Hilton Cape Town Upper Eastside
DoubleTree Hilton Hotel Cape Town Upper Eastside
DoubleTree Hilton Hotel Upper Eastside
DoubleTree Hilton Upper Eastside
Eastside Hotel Cape Town
Upper Eastside Cape Town
Upper Eastside Hotel Cape Town
DoubleTree by Hilton Hotel Cape Town Upper Eastside
DoubleTree Hilton Upper si
DoubleTree by Hilton Cape Town Upper Eastside
DoubleTree by Hilton Hotel Cape Town Upper Eastside
DoubleTree by Hilton Cape Town - Upper Eastside Hotel
DoubleTree by Hilton Cape Town - Upper Eastside Cape Town
DoubleTree by Hilton Cape Town - Upper Eastside Hotel Cape Town

DoubleTree by Hilton Cape Town - Upper Eastside Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 181 out of 382 reviews" "
Rating 8 - Good. 152 out of 382 reviews" "
Rating 6 - Okay. 29 out of 382 reviews" "
Rating 4 - Poor. 13 out of 382 reviews" "
Rating 2 - Terrible. 7 out of 382 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Safe place and friendly people
Stayed 11 nights in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Dina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Keri-Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to Old Biscuit Mill
Comfortable hotel in a nice part of town. Old Biscuit Mill within walking distance (great restaurants).
Stayed 1 night in Jun 2024

4/10 Poor

Mrs m

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel group should really look into this property. It is dated and the staf, although friendly do not have a grasp of good service.
Stayed 2 nights in Jun 2024

8/10 Good

Gerhard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Angus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Very pleasant stay. Hotel is centrally located and close to the waterfront. Staff is welcoming and friendly. The only downside was you have to pay for parking R60 per night.
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next time in Cape Town will stay again
Stayed 1 night in Apr 2024

8/10 Good

Nirvana

Stayed 1 night in Apr 2024

8/10 Good

Aimee

Stayed 4 nights in Apr 2024

10/10 Excellent

Lambert

Liked: Cleanliness, staff & service, property conditions & facilities
I like the location and the convinience.
Stayed 5 nights in Mar 2024

2/10 Terrible

Martia

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is very dirty and old. The room felt like a jail cell or hospital room. Luckily I was only there for one night. It was so bad, my partner and I didn’t even use the shower or anything. We left as soon as we woke up.
Stayed 1 night in Mar 2024

8/10 Good

Lugard, West Orange

Stayed 2 nights in Feb 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
So friendly, nothing was too much trouble. Spotless hotel and everything you need in a room
Stayed 1 night in Feb 2024

8/10 Good

SYLVIA

Travelled with partner
Liked: Amenities
Great property but nothing to do around that area. We were advised on multiple occasions by Taxi /Uber drivers not to walk around that area because it VERY unsafe
Stayed 5 nights in Feb 2024

10/10 Excellent

Kashmir

Stayed 1 night in Feb 2024

10/10 Excellent

Cathleen

Stayed 2 nights in Feb 2024

4/10 Poor

jane

Disliked: Cleanliness, staff & service, property conditions & facilities
The night staff, mostly manager very rude and unhelpful. I would never stay there again.
Stayed 3 nights in Feb 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Disappointingly Dirty, StainedCarpets for a Hilton
This was my second stay at the Hilton. While the hotel room is great and staff very friendly, the are where the hotel is located is not great. I feel safe and comfortable driving there alone during the day but not so much at night. On this stay my room was prepared to my standards as allergy free and very neat, clean and comfortable. The combo door where the safe was could not be easily opened and closed. What I was very disappointed about was that on the 2nd floor where I was, the corridor carpets were absolutely filthy, stained and unhygienic. It needed a thorough spring cleaning! This level of filth is not in keeping with Hilton hotels as I have stayed in many across the world.
Stayed 2 nights in Feb 2024

6/10 Okay

Nthatheni

Stayed 2 nights in Jan 2024

10/10 Excellent

Benediction

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

IMRAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Prince Ables

Liked: Cleanliness, staff & service, amenities
I would highly recommend for people staying in Cape Town. This Hotel exceeded expectation, as well as convenient to travel around Cape Town.
Stayed 6 nights in Dec 2023

10/10 Excellent

Setota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023