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Pepperclub Hotel

5.0 star property

Photo gallery for Pepperclub Hotel

Presidential Suite | Terrace/patio
Executive Suite, 2 Bedrooms
Reception
Couples treatment room(s), sauna, body treatments, aromatherapy
Executive Suite, 2 Bedrooms | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available
  • Gym
  • Room service

Explore the area

Map
Cnr Loop and Pepper Street, Cape Town, Western Cape, 8001
  • Long Street
    ‪2 min walk‬
  • Cape Town International Convention Centre
    ‪17 min walk‬
  • Cape Town Cruise Terminal
    ‪4 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪16 min drive‬

Room options

View all photos for Presidential Suite

Presidential Suite | Terrace/patio

Presidential Suite

  • Mountain view
  • Sleeps 6
  • 3 King Beds

View all photos for Executive Suite, 2 Bedrooms

Premium bedding, in-room safe, iron/ironing board, free WiFi

Executive Suite, 2 Bedrooms

  • 60 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Family Double Room, 1 Bedroom

Premium bedding, in-room safe, iron/ironing board, free WiFi

Family Double Room, 1 Bedroom

  • 53 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio, 1 King Bed with Sofa bed

Superior Studio, 1 King Bed with Sofa bed

Superior Studio, 1 King Bed with Sofa bed

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premier Suite

Premier Suite | Living area

Premier Suite

  • 60 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 3 Bedrooms

Deluxe Suite, 3 Bedrooms | Living area

Deluxe Suite, 3 Bedrooms

  • 130 sq m
  • Mountain view
  • Sleeps 6
  • 3 King Beds

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About the area

Cape Town

A stay at Pepperclub Hotel places you in the heart of Cape Town, steps from Long Street and a 2-minute drive from Cape Town International Convention Centre. .This family-friendly hotel is 1.6 mi (2.6 km) from Cape Town Cruise Terminal and 1.8 mi (2.9 km) from Cape Town Stadium.

What's nearby

  • Long Street - 2 min walk - 0.2 km
  • Cape Town International Convention Centre - 17 min walk - 1.5 km
  • Cape Town Stadium - 3 min drive - 2.9 km
  • Cape Town Cruise Terminal - 4 min drive - 2.6 km
  • Table Mountain - 7 min drive - 5.0 km

Getting around

  • Observatory Station - 7 min drive
  • Cape Town Station - 15 min walk
  • Cape Town Intl. Airport (CPT) - 16 min drive

Restaurants

  • ‪Mama Africa - ‬1 min walk
  • ‪Beerhouse on Long - ‬2 min walk
  • ‪NomNom on Long - ‬1 min walk
  • ‪Mulberry & Prince - ‬1 min walk
  • ‪Cafe Frank - ‬2 min walk

About this property

Pepperclub Hotel

Luxury hotel with a full-service spa and a 24-hour fitness center
Pepperclub Hotel offers 210 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels.

Bathrooms include separate bathtubs and showers with hydromassage showerheads, bathrobes, slippers, and designer toiletries. This Cape Town hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 210 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, designer toiletries, and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride to the beach or shopping on the complimentary shuttle.
Enjoy international cuisine at COPA Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily.
Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and 4 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
A complimentary manager's reception is offered each day.
COPA Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Paparazzi Bar - Onsite bar. Open daily.
Ruby's Bakery & Cafe - This café specializes in Modern European cuisine and serves breakfast, brunch, lunch, and light fare. Open daily.
24-hour room service is available.

Languages

Dutch, English, French, Hebrew, Portuguese, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free beach shuttle
  • Casino shuttle (surcharge)
  • Free shopping centre shuttle
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered parking on site (ZAR 150 per day)
  • Secured, covered valet parking on site (ZAR 150 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • COPA Restaurant
  • Paparazzi Bar
  • Ruby's Bakery & Cafe

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Airport shuttle fee: ZAR 680 per vehicle (one-way, maximum occupancy 6)
  • Covered self parking fee: ZAR 150 per day
  • Covered valet parking fee: ZAR 150 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Pepperclub Cape Town
Pepperclub Hotel
Pepperclub Hotel Cape Town
Pepper Club Luxury Hotel Cape Town Central
Pepperclub Hotel & Spa Cape Town, South Africa
Pepperclub
Pepper Club Luxury Hotel And Spa
Pepperclub Hotel Cape Town
Pepper Club Luxury Hotel Cape Town Central
Pepperclub Hotel Spa
Pepperclub Hotel Hotel
Pepperclub Hotel Cape Town
Pepperclub Hotel Hotel Cape Town

Pepperclub Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 232 out of 435 reviews
Rating 8 - Good. 133 out of 435 reviews
Rating 6 - Okay. 36 out of 435 reviews
Rating 4 - Poor. 19 out of 435 reviews
Rating 2 - Terrible. 15 out of 435 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a great place to stay. Staff are very professional. Very good service from checking in, having luggage deliver to your room, room service, breakfast to checking out. Will definitely use this hotel again. Keep up the good service.
Stayed 2 nights in Dec 2024

6/10 Okay

Sarah

The day time staff was excellent . The hotel lobby and restaurant itself were clean . There was a roach in the bedroom and the restaurant bathroom .
Stayed 2 nights in Dec 2024

2/10 Terrible

Francesca

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
terrible staff
Stayed 4 nights in Nov 2024

10/10 Excellent

kelvin

Liked: Cleanliness, amenities, property conditions & facilities
Great location clean friendly staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Randy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Expect to hear the music and crowds on long street.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sylvester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Leroy

Stayed 2 nights in Sep 2024

8/10 Good

Grace

Stayed 5 nights in Sep 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great views of Table Mountain
Stayed 18 nights in Aug 2024

10/10 Excellent

MarkandKimberly

Liked: Cleanliness, staff & service, room comfort
PepperClub is a wonderful hotel. Great location. Amazing staff. Great amenities. We will book again.
Stayed 6 nights in Aug 2024

8/10 Good

Andrew

Liked: Staff & service, property conditions & facilities, room comfort
Good Hotel
Hotel is good, staff very friendly and accommodating. Breakfast and food options are good. Room is good with views of table mountain. Only downside is the area the hotel is located in, can be a bit sketchy. Also had to move rooms due to the room smelling of tobacco smoke but the staff were very accommodating.
Stayed 2 nights in Aug 2024

10/10 Excellent

Janice

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with great staff!
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service by entire staff. Very nice hote
Stayed 1 night in Aug 2024

8/10 Good

Robert, Lima,

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best CBD hotel i know here. Just a real shame the CBD has gone downhill so much in the past 10 to 15 years. What a shame, it used to be a gem of a place.
Stayed 3 nights in Jul 2024

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Good location and very clean. Great views of Table Mountain.
Stayed 5 nights in Jul 2024

10/10 Excellent

MbaitaTracy

Travelled with family and small children
Location and service provided
Stayed 3 nights in Jul 2024

10/10 Excellent

Lourens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great value for money hotel.
Stayed 8 nights in Jul 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and roomie, clean with great view. Will stay again.
Stayed 6 nights in Jun 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
It’s clean
Stayed 3 nights in Jun 2024

10/10 Excellent

Fern

Travelled with group
Pepperclub is one of those great hotels where the staff really go out of their way to assist you, and the rooms are well appointed with excellent bathrooms and attention to detail. We really enjoyed our stay there!
Stayed 5 nights in Jun 2024

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed staying at this property and will definitely be back again. The restaurants on site were amazing and the staff a class above.
Stayed 2 nights in Jun 2024

10/10 Excellent

VENODH

Stayed 2 nights in Jun 2024

10/10 Excellent

Krunal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Cape Town
Staff were attentive and friendly. Given the price I’d say it’s very good for value with it’s location close to nice bars and restaurants, filling breakfast buffet and a la carte choices included. Parking fee is reasonable at 150 rand a day.
Stayed 3 nights in May 2024

8/10 Good

Eve

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Thé property had us booked for 2 people instead of 3 and we had a few challenges at checking in but thankfully was resolved next day.
Stayed 4 nights in Apr 2024