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Protea Hotel by Marriott Dorpshuis & Spa Stellenbosch

4.0 star property

Photo gallery for Protea Hotel by Marriott Dorpshuis & Spa Stellenbosch

Outdoor pool
Lobby lounge
Terrace/patio
Reception
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Room service

Explore the area

Map
22 Dorp Street, Stellenbosch, Western Cape, 7599
  • Fick House
    ‪12 min walk‬
  • Stellenbosch University
    ‪17 min walk‬
  • Lanzerac Wine Estate
    ‪5 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 2 Single Beds, Non Smoking

Premium bedding, in-room safe, individually decorated, laptop workspace

Room, 2 Single Beds, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Single Beds, Garden View

Premium bedding, in-room safe, individually decorated, laptop workspace

Suite, 2 Single Beds, Garden View

  • 48 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed, Garden View

Suite, 1 Double Bed, Garden View

Suite, 1 Double Bed, Garden View

  • 48 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Loft, 1 Bedroom, Smoking, Garden View

Loft, 1 Bedroom, Smoking, Garden View

Loft, 1 Bedroom, Smoking, Garden View

  • 79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Smoking

Room, 1 Double Bed, Smoking

Room, 1 Double Bed, Smoking

  • 42 sq m
  • Sleeps 2
  • 1 Double Bed

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Protea Hotel by Marriott Dorpshuis & Spa Stellenbosch Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 21 out of 57 reviews
Rating 8 - Good. 22 out of 57 reviews
Rating 6 - Okay. 10 out of 57 reviews
Rating 4 - Poor. 3 out of 57 reviews
Rating 2 - Terrible. 1 out of 57 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

kenny

Stayed 2 nights in Nov 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and quiet with helpful friendly staff
Stayed 2 nights in Feb 2024

8/10 Good

Sandip

Stayed 1 night in Feb 2024

8/10 Good

MASALA

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Apr 2023

10/10 Excellent

Marie

Stayed 1 night in Feb 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly disappointing

The rooms are old, tired, badly designed and out of date. There were fishmoths in the bed. The spa services and sauna were out of service and the pool was not heated as advertised. There was no service by the pool and the hotel has no contingency to cope with the regular planned power outages that have been a part of love in South Africa for 14 years now. We couldn't even have toast with breakfast. You can find far better accommodation in Stellenbosch for much much cheaper.
Stayed 1 night in Dec 2022

10/10 Excellent

Quinten

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very helpful staff and good value

Brilliant and very helpful staff following the disaster at another Stellenbosch Hotel
Stayed 1 night in Jun 2022

10/10 Excellent

Greg

Stayed 1 night in Jun 2022

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

6/10 Okay

A

Travelled with group
Liked: Staff & service

A noisy hotel

It is noisy where ever you sleep in this hotel as it is next to 2 main roads. The traffic starts as early as 5am. The breakfast is also not up to standard as it used to be. The beds are however very comfortable and the rooms are good sizes.
Stayed 1 night in Mar 2020

8/10 Good

SATraveller, Chicago, IL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay here. My only complaint was that the shower in my room didn’t drain properly. The shower floor also didn’t feel or look recently clean. The room and bed were great.
Stayed 1 night in Feb 2020

4/10 Poor

Petrus Johannes

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort

Disappointing Hotel Stay

The service was good and the staff seemed quite accommodating. The quality of the rooms were definitely below expected standard for a 4 star establishment. The mattress in particular was a disappointment as one could both hear and feel the mattress springs when on the bed. The room was very dusty, had no safe or luggage rack. The towels were ragged and of low thread count. As the previous two knights I stayed at a four star hotel and where the experience of quality was superb in comparison. Parking was also an issue. The bays were to small. The breakfast buffet was also below standard unfortunately. Items on the buffet were mis labeled and the majority of items had no label. Although the staff were great, I will surely not recommend this hotel.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were lovely (including The Chef) but the property was run down (several items in the loft did not work) and levels of cleaning nit great. We were woken each day by staff walking past our windows and talking loudly.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent for the price

Service was amazing, room was ok, nothing to write home about.
Stayed 1 night in Jun 2019

8/10 Good

Dion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Lovely stay for a quick one night stop-over, wish I could have stayed an extra day.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

6/10 Okay

Volodymyr

Liked: Room comfort

New year in Cape Town

Overall acceptable hotel with nice lobby, welcoming staff. Relatively good area. Unfortunately there were some issues, which spoil the impression. 1 Breakfast - fine, what I didn't like, once I asked on the 1 st of January to take some fruits to the room, since my daughter was still sleeping after New Year's Eve and could not wake up for breakfast they say there are strict rules not to take out anything. Just fine, but the rules should be strict at all points, next day we were checking out earlier, 6-30 am went for breakfast and it was not ready yet, even though they declared it starts at this time. So our departure was delayed due to late breakfast. Another point - water in the bathroom. Extremely difficult to adjust, either too hot or too cold. Otherwise OK. Reception staff is really helpful and smiling.
Stayed 4 nights in Dec 2018

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

i was only here for 1 night, but enjoyed the hotels facilities. it was a 10 minute walk to the center, and it was safe to walk at night. private parking.
Stayed 1 night in Nov 2018

6/10 Okay

Charles

Overpriced

Hotel was rather dated but comfortable . Average service . Had to pay for wifi after free usage lasted about 5 minutes . For 115 pounds it was vastly overpriced for what is available in the area for half the price .
Stayed 1 night in Nov 2018

10/10 Excellent

Sivsankar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

8/10 Good

Jim, Tucson, AZ

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good except the traffic noise on Friday and Saturday nights. The motorcycle noise went on until early morning and was very loud and annoying. The staff was outstanding and incredibly nice, helpful and welcoming. The breakfasts were very good too.
Stayed 3 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

unsatisfactory experience

Would not recommend under any circumstance. Upstairs "suite" looked like a recently repurposed attic that was dirty and not accommodating. Checked-in with three guests in the afternoon and was called around 8pm with the manager stating they would be charging us for another room if we stayed bc of our three person party. Went downstairs to discuss further and the manager was rude - not only to the several other customers also in the lobby complaining about their experience and the general lack of service, but also demeaning and belittling her own staff in an attempt to save face. We ended up booking 2 rooms at a nearby estate for nearly half the price that was far superior.
Stayed 1 night in Aug 2018