Clayton Hotel Cardiff

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Clayton Hotel Cardiff

Reception
Front of property
Bar (on property)
Executive Double Room
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
St Mary Street, Cardiff, Wales, CF10 1GD
  • Cardiff International Arena
    6 min walk
  • Principality Stadium
    8 min walk
  • Cardiff Castle
    8 min walk
  • Cardiff (CWL-Cardiff Intl.)
    34 min drive

Room options

Deluxe Double Room

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Executive Double Single Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Deluxe Triple Room, 3 Single Beds

  • 15 sq m
  • Sleeps 3
  • 3 Twin Beds

Executive Double Double Room

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Cardiff

With a stay at Clayton Hotel Cardiff, you'll be centrally located in Cardiff, within a 10-minute walk of Principality Stadium and Cardiff Castle. .This eco-certified hotel is 0.8 mi (1.3 km) from Cardiff Bay and 1.2 mi (2 km) from National Museum Cardiff.

What's nearby

  • Principality Stadium - 8 min walk - 0.7 km
  • Cardiff Castle - 8 min walk - 0.7 km
  • Cardiff Bay - 12 min walk - 1.1 km
  • Wales Millennium Centre - 3 min drive - 2.1 km
  • Cardiff University - 3 min drive - 2.6 km

Getting around

  • Cardiff Central Station - 3 min walk
  • Cardiff International Airport (CWL) - 34 min drive

Restaurants

  • ‪The Prince of Wales - ‬3 min walk
  • ‪The Great Western (Wetherspoon) - ‬1 min walk
  • ‪Cambrian Tap - ‬2 min walk
  • ‪Walkabout Inn - ‬1 min walk
  • ‪Philharmonic - ‬2 min walk

About this property

Clayton Hotel Cardiff

Eco-certified Cardiff hotel in Cardiff City Centre with a 24-hour fitness center
Clayton Hotel Cardiff offers 216 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 216 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Grab a bite to eat at View Bar & Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out. This hotel has 7 meeting rooms available for events.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
View Bar & Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 15.95 for adults and GBP 7.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • View Bar & Restaurant

Things to do

  • 24-hour fitness centre

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station
  • Meeting rooms - 7

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 for adults and GBP 7.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Clayton Hotel Cardiff formerly Maldron Hotel Cardiff
Clayton Hotel formerly Maldron Hotel
Clayton Cardiff formerly Maldron Cardiff
Clayton Cardiff

Clayton Hotel Cardiff Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 540 out of 1005 reviews" "
Rating 8 - Good. 278 out of 1005 reviews" "
Rating 6 - Okay. 114 out of 1005 reviews" "
Rating 4 - Poor. 46 out of 1005 reviews" "
Rating 2 - Terrible. 27 out of 1005 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for the 3 of us ladies; one double and a single bed both of which were clean and very comfortable. Only downside was that the air con could not be lowered and it switched off at midnight so the room was very hot in August so sleep wasn’t great. Bottled water in the room and tea and coffee options. Great breakfast options. Safe in the room which is always a bonus. Stayed here a few times it’s great value for money in a very good location in the city centre.
Stayed 1 night in Aug 2024

10/10 Excellent

Derek

Stayed 1 night in Aug 2024

6/10 Okay

Jane

Travelled with family and small children
Liked: Amenities
Recommend improving Housekeeping service. The room was a bit dusty and when the cleaner came to clean whilst i was there she hardly spent 5 minutes cleaning the room including the bathroom. The cups, spoons and glasses inside the room where dirty as well.
Stayed 4 nights in Aug 2024

4/10 Poor

SARAH

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Allan

Stayed 2 nights in Aug 2024

6/10 Okay

Cem

Travelled with group
Liked: Cleanliness
I booked this on behalf of three friends. Unfortunately they had an uncomfortable stay in the triple room - for different reasons which the Hotel manager has dealt with and issued a partial refund.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was acceptable and service was we needed. Breakfast was had some very good choices and value for money. The only small criticism the drinks choices in the bar. It would of been nice if they had more than one option for Zero sugar drinks
Stayed 3 nights in Aug 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location
City center location so very convenient. Neighborhood can be a bit loud (and drunken) but hotel itself is quiet even if some of the guests are not, ha.
Stayed 1 night in Aug 2024

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 3 nights in Aug 2024

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff were efficient and friendly
Stayed 2 nights in Aug 2024

6/10 Okay

Hamza

Travelled with family, Travelled with family and small children
This is probably the best hotel for easy access to St Mary’s Street where most of the pubs/clubs/cafes are based. 5 mins away from Cardiff Central Train Station. So a lot of great things about it. However, I must add, the rooms did not have a fridge or freezer and the air-con switched off at midnight for energy conservation. Sounds good but not a great experiences for guests during summer months. Overall, a little too expensive for the amenities offered
Stayed 1 night in Aug 2024

8/10 Good

Fay

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Good location
Hotel room was lovely, we had a corner room on yhe 5th floor which was fab for people watching at night, could hear a lot of traffic, music and noise in room but your in a central location. The shower was the biggest let down. Hardly any power, Bath is narrow so not much room to move when stood in shower, was very high and not powerful. The taps also stuck out so couldn’t really get back under it enough. Breakfast stopped at 21 but went down at 10:30 and was told they were not making any more and had to have what was left… not a lot!! Location was great for a night out or day shopping if you don’t mind abit of noise, bed was also comfy.
Stayed 1 night in Aug 2024

10/10 Excellent

Carly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay for the night! Highly recommend this hotel. All staff were accommodating and polite, from front of house to security in the early hours, great customer service all round. Thank you again
Stayed 1 night in Aug 2024

10/10 Excellent

Lorna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, particularly in terms of the staff. Friendly, helpful, knowledgeable of the area. Despite being very full due to the huge gig taking place at the Principality Stadium, noise was minimal. Really well located for shopping, the station and getting to the gig.
Stayed 2 nights in Aug 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Really handy hotel. Was there for a concert at the Principality Stadium. Online check in and check out fo easy. Would use again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicholas

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Lee-Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The private areas were great, but the public female toilet needed cleaning. Staff were very helpful with checking in and out and in the restaurant. Would definitely stay again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Praveen Raj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms and corridors smelled a bit strange
Stayed 1 night in Aug 2024

6/10 Okay

Leasa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Don’t stay here if you have a car
They are upfront with not having parking but seriously stretch the truth about convenient parking nearby. The train station has a very small car park with no chance of people leaving as they’ve probably gone on the train somewhere! The next closest one they recommended was .75 miles away. With luggage that’s far! (As there is not an area to drop off luggage in front of the building). Plus overnight parking is going to cost you $35 more a night. So mathematically it would have made sense to stay at a more expensive property with parking. If parking isn’t something you need then staying here isnt bad. Front desk helped get our a/c to work immediately after calling, wifi worked, room was clean. It seems like we were on a more updated floor though (floor 10) so I can’t speak to all the rooms as the other floors looked like they hadn’t been redone in a while Speaking of 10th floor I would have assumed you’d hear no noise but we could hear the party on the street til 1 am. Close to all the shops, arcades, and restaurants and train station.
Stayed 3 nights in Jul 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Neil

Stayed 1 night in Jul 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

noreen

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Ashley

Stayed 1 night in Aug 2024