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Holiday Inn Cardiff City Centre by IHG

3.5 star property

Photo gallery for Holiday Inn Cardiff City Centre by IHG

Exterior
Exterior
Exterior
Exterior
Pub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Parking available
  • Housekeeping
  • Laundry

Explore the area

Map
Castle Street, Cardiff, Wales, CF10 1XD
  • Bute Park
    ‪2 min walk‬
  • Sophia Gardens
    ‪3 min walk‬
  • Principality Stadium
    ‪3 min walk‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

  • 21.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

  • 21.00 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 21.00 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (Minibar)

Combined shower/bathtub, hair dryer, towels

Standard Room, 1 Double Bed (Minibar)

  • 21.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • 21.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 23.00 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 21.00 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Double Bed

  • 21.00 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Interior entrance

The Angel Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.3 out of 5, Excellent, (2244)
The price is NZ$130
for 1 room
includes taxes & fees
18 Mar - 19 Mar
The Angel Hotel

About the area

Cardiff

With a stay at Holiday Inn Cardiff City Centre by IHG, you'll be centrally located in Cardiff, steps from Animal Wall and Bute Park. .This eco-certified hotel is 0.2 mi (0.3 km) from Principality Stadium and 0.2 mi (0.3 km) from Cardiff Castle.

What's nearby

  • Bute Park - 2 min walk - 0.2 km
  • Principality Stadium - 3 min walk - 0.3 km
  • Cardiff Castle - 4 min walk - 0.3 km
  • St. David's - 7 min walk - 0.6 km
  • Wales Millennium Centre - 6 min drive - 4.4 km

Getting around

  • Cardiff Central Station - 10 min walk
  • Cardiff International Airport (CWL) - 39 min drive

Restaurants

  • ‪Tiny Rebel - ‬3 min walk
  • ‪The Gatekeeper - ‬2 min walk
  • ‪Corner Coffee - ‬4 min walk
  • ‪Fuel Rock Club - ‬3 min walk
  • ‪Mad Dog Brewery Co - ‬2 min walk

About this property

Holiday Inn Cardiff City Centre by IHG

Eco-certified hotel with a 24-hour front desk and a restaurant
Holiday Inn Cardiff City Centre by IHG offers 157 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Stay in one of 157 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a banquet hall.
Enjoy a satisfying meal at Junction Restaurant serving guests of Holiday Inn Cardiff City Centre by IHG. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cardiff? This hotel has 8633 square feet (802 square meters) of space consisting of conference space and 11 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Junction Restaurant - This restaurant specializes in American cuisine and serves light fare only. Guests can enjoy drinks at the bar.
Callaghans Sports Bar - This pub serves light fare only.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Lithuanian, Polish, Portuguese, Spanish, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (GBP 16 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 14.00 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Junction Restaurant
  • Callaghans Sports Bar

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space (8633 square feet)
  • Meeting rooms - 11

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.00 per person
  • Uncovered self parking fee: GBP 16 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cardiff City Centre Holiday Inn
Holiday Inn Cardiff City Centre
Holiday Inn Hotel Cardiff City Centre
Cardiff Holiday Inn
Holiday Inn Cardiff City Centre Hotel Cardiff
Holiday Inn Cardiff City Centre Wales
Holiday Inn Cardiff City Centre Hotel
Cardiff City By Ihg Cardiff
Holiday Inn Cardiff City Centre
Holiday Inn Cardiff City Centre by IHG Hotel
Holiday Inn Cardiff City Centre an IHG Hotel
Holiday Inn Cardiff City Centre by IHG Cardiff
Holiday Inn Cardiff City Centre by IHG Hotel Cardiff

Holiday Inn Cardiff City Centre by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 479 out of 1006 reviews
Rating 8 - Good. 357 out of 1006 reviews
Rating 6 - Okay. 122 out of 1006 reviews
Rating 4 - Poor. 30 out of 1006 reviews
Rating 2 - Terrible. 18 out of 1006 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Clean and comfortable, great location in the City Centre. Staff were all polite and helpful, only negative is that the hotel is a little dated in areas.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Very well treated on arrival - one of us was recovering from surgery and not feeling great - we were treated with kindness and given a better room. The downside was the restaurant - slow service for dinner early in the evening and very poor quality hot food on the buffet at breakfast. Having said that we'll probably stay there again as the hotel is handy for city centre venues and usually has parking available.
Stayed 1 night in Nov 2024

6/10 Okay

Dul

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hot water taps were easily acess to kids and its very hot and you cant get the hot water and cild water balance no matter jow you try.AC were not working properly.not good for a family or either for vaccation.did not enjoy at all.staffs were good
Stayed 3 nights in Nov 2024

10/10 Excellent

Gwyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Irwyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service all round
Stayed 2 nights in Nov 2024

8/10 Good

Joanna

Stayed 2 nights in Oct 2024

6/10 Okay

Deborah

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was extremely clean and well kept, the staff (room cleaners, security, breakfast staff) were very helpful, happy and welcoming.
Stayed 3 nights in Oct 2024

8/10 Good

paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Family trip
Staff very helpful and friendly, breakfast brilliant. But the bed done for me and my wife, so uncomfortable, used this hotel for years can't remember having this problem before, just unlucky this time.
Stayed 1 night in Nov 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Yury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They catered exceptionally well for my GF Coeliac diet. Room very clean and comfortable. Staff very attentive and well mannered. Room a bit noisy at night due to it facing busy main road.x
Stayed 2 nights in Oct 2024

10/10 Excellent

Neema

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Dusty
The dust was so bad all are clothes that we placed on tables was full of white dust
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Oct 2024

2/10 Terrible

Paul

Stayed 1 night in Oct 2024

10/10 Excellent

Gwyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Glen

Business traveller
Liked: Staff & service
The hotel on the whole is ok, the public areas are nice and the service is good but this hotel is let down with the dated rooms. The rooms have poor fixtures and fittings, and the room I had was unsuitable for the modern traveller (two plug sockets).
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros - Very conveniently located for shopping and dining. The hotel was clean, staff very helpful and polite. Room comfortable, very comfortable bed, clean with view overlooking main road. Breakfast was outstanding. Cons - The area is a bit grotty as are the streets going into city centre. Pay to park £15 per night. Why am I paying to park in the grounds of the hotel I’m staying at. There is traffic noise, but we stayed on a Monday so it wasn’t too bad. Very lumpy pillows,
Stayed 1 night in Sep 2024

10/10 Excellent

Alexander Deckow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Wales, great place to stay. Comfortable beds and great breakfast
Stayed 3 nights in Sep 2024

8/10 Good

Barry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location & easy parking.
Stayed 1 night in Sep 2024

10/10 Excellent

Brad

Stayed 2 nights in Aug 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good place to stay in central Cardiff
Tired looking hotel, but rooms are claen and comfortable. Comfy bed, good shower, air-con worked well.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very helpful, friendly and pleasant to talk to. all in all very good all round
Stayed 4 nights in Sep 2024