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Holiday Inn Cardiff City Centre, an IHG Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Cardiff City Centre, an IHG Hotel

Exterior
Pub
Exterior
Pub
Standard Room, 1 Double Bed with Sofa bed

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Parking available
  • Restaurant
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Housekeeping
    Housekeeping

Explore the area

Map
Castle Street, Cardiff, Wales, CF10 1XD
  • Bute Park
    1 min walk
  • Sophia Gardens
    2 min walk
  • Principality Stadium
    3 min walk
  • Cardiff (CWL-Cardiff Intl.)
    36 min drive

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

  • 21.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

  • 21.00 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 21.00 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (Minibar)

Combined shower/bathtub, hair dryer, towels

Standard Room, 1 Double Bed (Minibar)

  • 21.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • 21.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 23.00 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 21.00 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Double Bed

  • 21.00 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Cardiff

With a stay at Holiday Inn Cardiff City Centre, an IHG Hotel, you'll be centrally located in Cardiff, steps from Bute Park and Animal Wall. .This eco-certified hotel is 0.2 mi (0.3 km) from Principality Stadium and 0.2 mi (0.3 km) from Cardiff Castle.

What's nearby

  • Bute Park - 1 min walk - 0.1 km
  • Principality Stadium - 3 min walk - 0.3 km
  • Cardiff Castle - 4 min walk - 0.3 km
  • St. David's - 7 min walk - 0.6 km
  • Wales Millennium Centre - 6 min drive - 4.1 km

Getting around

  • Cardiff Central Station - 11 min walk
  • Cardiff International Airport (CWL) - 36 min drive

Restaurants

  • ‪Tiny Rebel - ‬3 min walk
  • ‪The Gatekeeper - ‬2 min walk
  • ‪Corner Coffee - ‬4 min walk
  • ‪Fuel Rock Club - ‬3 min walk
  • ‪Mad Dog Brewery Co - ‬2 min walk

About this property

Holiday Inn Cardiff City Centre, an IHG Hotel

Eco-certified Cardiff hotel in Cardiff City Centre with a 24-hour front desk
Holiday Inn Cardiff City Centre, an IHG Hotel offers 157 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Stay in one of 157 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a banquet hall.
Enjoy a satisfying meal at Junction Restaurant serving guests of Holiday Inn Cardiff City Centre, an IHG Hotel. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cardiff? This hotel has 8633 square feet (802 square meters) of space consisting of conference space and 11 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Junction Restaurant - This restaurant specializes in American cuisine and serves light fare only. Guests can enjoy drinks at the bar.
Callaghans Sports Bar - This pub serves light fare only.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Lithuanian, Polish, Portuguese, Spanish, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 14.00 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Junction Restaurant
  • Callaghans Sports Bar

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space (8633 square feet)
  • Meeting rooms - 11

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.00 per person
  • Self parking fee: GBP 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cardiff City Centre Holiday Inn
Holiday Inn Cardiff City Centre
Holiday Inn Hotel Cardiff City Centre
Cardiff Holiday Inn
Holiday Inn Cardiff City Centre Hotel Cardiff
Holiday Inn Cardiff City Centre Wales
Holiday Inn Cardiff City Centre Hotel
Cardiff City Centre, An Ihg
Holiday Inn Cardiff City Centre
Holiday Inn Cardiff City Centre an IHG Hotel
Holiday Inn Cardiff City Centre, an IHG Hotel Hotel
Holiday Inn Cardiff City Centre, an IHG Hotel Cardiff
Holiday Inn Cardiff City Centre, an IHG Hotel Hotel Cardiff

Holiday Inn Cardiff City Centre, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 465 out of 1002 reviews" "
Rating 8 - Good. 364 out of 1002 reviews" "
Rating 6 - Okay. 126 out of 1002 reviews" "
Rating 4 - Poor. 29 out of 1002 reviews" "
Rating 2 - Terrible. 18 out of 1002 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Dafydd

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

8/10 Good

Rob

Stayed 2 nights in Aug 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Cardiff
Stayed 1 night in May 2024

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, and staff were helpful and friendly. Breakfast was great, with good choice and quality. The hotel was central and convenient to everything we wanted.
Stayed 2 nights in Aug 2024

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location for city centre. Everything is walkable. Staff are really friendly and helpful.
Stayed 1 night in Aug 2024

6/10 Okay

Andy

Travelled with partner
Attended a concert at Principality stadium ..Location of hotel is great !! But premium rate for standard room was way over the top !!To say room was small is an understatement !! Bathroom very small knees hitting door when using loo and bed slighter bigger than a single for two people absolute joke ...Staff on reception great .. Staff on bar area not so happy with there jobs !! Overall great for location but needs improvement !
Stayed 2 nights in Aug 2024

6/10 Okay

Graeme

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Stayed 1 night in Aug 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, central location.
Great location, reception staff friendly and efficient. Breakfast was good lots of space to sit and relax.
Stayed 2 nights in Aug 2024

8/10 Good

Malinee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sasan

Liked: Cleanliness, staff & service, property conditions & facilities
Most convenient and friendly hotel ever
Stayed 3 nights in Jul 2024

8/10 Good

Tasmin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, service and price.
Lovely room with a view over the castle grounds. Fastest filled bath ever - a fabulous soak was had! Only real downsides are no sockets near the bed and no USB ports so don’t forget to bring an adapter plug or two and a very long cable. Fantastic selection at breakfast. Wonderful stay - thank you.
Stayed 1 night in Jul 2024

6/10 Okay

Lai Ming

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ros

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

David, Hampden

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely visit with great staff. Thanks for the hospitality!
Stayed 1 night in Jul 2024

8/10 Good

L NEREIDA F, Roswell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an overall good experience, we'll repeat in the future.
Stayed 3 nights in Jul 2024

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another stay
Often stay at the Hotel because it is close to the City centre. Staff are friendly and helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location - opposite lovely Bute park on the bank of the river Taff and in sight of the castle. The staff were very friendly and professional and the room was very spacious, comfortable and clean with really good aircon. Cardiffs great shopping centre and restaurants were just a short walk away. An ideal location to visit this great city.
Stayed 2 nights in Jul 2024

4/10 Poor

Susan

Liked: Room comfort
Disliked: Staff & service
Look out for the lifts!
The hotel is fine if a little tired and dated. Location is really what it’s all about here, it’a incredibly convenient for the city centre, the three different stadia and events at the Castle (which is why I was there). I booked it as an alternative to one of the Premier Inns as it has a car park. Unfortunately I was emailed two days before my stay to say all the main roads around that part of the city centre would be shut, so I couldn’t use the car park which was frustrating but not the hotel’s fault. The worst part of the stay by far was getting stuck in the lift for 75 minutes, in the dark. There doesn’t appear to be any back up generator for a bit of light, even, which I assume is down to the lifts being old too. I was stuck with another woman who was attending a wedding at the hotel, I was attending a gig at the cancel and was due to meet friends which I missed out on. Although someone came to ask if we were ok outside the lift a few times, the communication of when we might be freed was poor, and when the fire brigade came to force the doors and help us out, there was no-one from the hotel to even check we were ok. Pretty poor customer service, we were just left to go on our way without even an apology from the hotel. I mentioned it on checking out but even then there wasn’t much acknowledgment of losing more than an hour of our days stuck in the dark in a bloody stuffy lift! Not impressed, won’t be staying there again. Back to the Premier Inn for me!
Stayed 1 night in Jul 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service
Reception, dining and dining room were fine but the rooms we had were looking a bit tired and dated and could do with updating.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a satisfactory stay in an excellent locati
Large clean bedroom and bathroom. Fresh bedlinen and towels. Iron with ironing board, hairdryer, tea/coffee facilities, bottled water, small fridge, toiletries (hand wash, body wash, shampoo). Noisy toilet system and shower/bath could be heard from all rooms. Nuts, in most peculiar tasting chocolate brownie, which we weren’t made aware of. Overall, a very nice, albeit very expensive, stay.
Stayed 1 night in Jul 2024

6/10 Okay

John

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Sujit

Liked: Staff & service, amenities, property conditions & facilities
Very well located
Stayed 3 nights in Jul 2024

8/10 Good

Sarah

Stayed 1 night in Jul 2024