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Hotel Indigo Cardiff, an IHG Hotel

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Indigo Cardiff, an IHG Hotel

Exterior
View from property
Exterior
Premium bedding, in-room safe, desk, blackout curtains
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Room service

Explore the area

Map
Dominions Arcade Queen Street, Glamorgan, Cardiff, Wales, CF10 2AR
  • St. David's
    ‪1 min walk‬
  • Cardiff Castle
    ‪3 min walk‬
  • New Theatre
    ‪4 min walk‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Room amenity

Standard Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

  • 25.00 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium bedding, in-room safe, desk, blackout curtains

Premium Room

  • 30.00 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Accessible

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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includes taxes & fees
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About the area

Cardiff

With a stay at Hotel Indigo Cardiff, an IHG Hotel, you'll be centrally located in Cardiff, within a 5-minute drive of Principality Stadium and Cardiff Bay. .This eco-certified hotel is 0.1 mi (0.1 km) from Queen Arcade and 0.1 mi (0.1 km) from St. David's.

What's nearby

  • Cardiff Castle - 3 min walk
  • Principality Stadium - 6 min walk
  • Cardiff International Arena - 7 min walk
  • Cardiff University - 14 min walk
  • Wales Millennium Centre - 5 min drive

Getting around

  • Cardiff Queen Street Station - 6 min walk
  • Cardiff International Airport (CWL) - 37 min drive

Restaurants

  • ‪Owain Glyndwr - ‬3 min walk
  • ‪Hotel Chocolat - ‬2 min walk
  • ‪The Rummer Tavern - ‬3 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Scaredy Cats Cafe Bar - ‬3 min walk

About this property

Hotel Indigo Cardiff, an IHG Hotel

Eco-certified Cardiff hotel in Cardiff City Centre with bars
Hotel Indigo Cardiff, an IHG Hotel offers 122 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 122 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Satisfy your appetite for lunch, dinner, or brunch at Lefel6 Bar and Restaurant, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cardiff? This hotel has 43 square feet (4 square meters) of space consisting of conference space and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Lefel6 Bar and Restaurant - This steakhouse specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Italian, Polish, Portuguese, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking for GBP 18.00 per night; discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 19.95 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Lefel6 Bar and Restaurant

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Computer station
  • Conference space (43 square feet)
  • Coworking spaces
  • A meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Step-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 40 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 19.95 per person
  • Nearby parking fee: GBP 18.00 per night(328 ft away; open 24 hours)
  • Rollaway bed fee: GBP 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Cardiff
Hotel Indigo Cardiff
Indigo Cardiff, An Ihg
Hotel Indigo Cardiff an IHG Hotel
Hotel Indigo Cardiff, an IHG Hotel Hotel
Hotel Indigo Cardiff, an IHG Hotel Cardiff
Hotel Indigo Cardiff, an IHG Hotel Hotel Cardiff

Hotel Indigo Cardiff, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 937 out of 1252 reviews" "
Rating 8 - Good. 228 out of 1252 reviews" "
Rating 6 - Okay. 59 out of 1252 reviews" "
Rating 4 - Poor. 15 out of 1252 reviews" "
Rating 2 - Terrible. 13 out of 1252 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The room was lovely, the breakfast was great and all the staff were extremely friendly and helpful! Will book to stay again
Stayed 1 night in Oct 2024

10/10 Excellent

yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Nina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay but not perfect
The location is very good. The cleanliness and overall look of the hotel is also very good. The most disappointing thing is that the bed was very soft. New mattresses would greatly improve the stay. Also breakfast was v average. The staff need to write down orders and also the food quality should be improved
Stayed 2 nights in Oct 2024

8/10 Good

Rebecca

Stayed 1 night in Oct 2024

10/10 Excellent

Alveena

Stayed 1 night in Oct 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! So many unique Welsh touches! Highly highly recommend!
Stayed 2 nights in Oct 2024

8/10 Good

June

Stayed 1 night in Oct 2024

10/10 Excellent

Ian

Stayed 1 night in Sep 2024

6/10 Okay

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed a few times at this hotel always been pleased. Unfortunately this time bed in room224 was two single beds put together I had a terrible nights sleep, breakfast service was disappointing after we sat at our table, I had to ask for our coffee 3 times !!! asked reception to keep hold off our baggage whilst we went around the shops, gave my bag receipt back to reception ,they came back within incorrect bag.Just felt standards had slipped..
Stayed 1 night in Oct 2024

10/10 Excellent

Maurice David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel entrance is on Queen Street, a pedestrian shopping area. Close to the castle, National Museum, and stadium. Lots of walkable restaurants.
Stayed 1 night in Oct 2024

8/10 Good

Sarah

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a clean, friendly hotel located right in the city centre. It was quiet and my wife and I got a good night's sleep. Comfortable, clean bed and a great shower. The only thing wrong was that the bulb had gone on one of the bedside lights but not really a major issue.
Stayed 1 night in Oct 2024

10/10 Excellent

Roland

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great spot, city centre but quiet at night
Stayed 2 nights in Oct 2024

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Don’t bother
Awful stay, the bed was very uncomfortable and couldn’t change rooms. If you like lumpy mattresses stay here. I now need physio
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Stayed 1 night in Oct 2024

10/10 Excellent

Gareth

Stayed 3 nights in Oct 2024

10/10 Excellent

Satvinder

Stayed 1 night in Sep 2024

10/10 Excellent

Eben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Mike

Liked: Cleanliness, property conditions & facilities
Excellent service, slightly quirky and a brilliant location.
Stayed 1 night in Oct 2024

10/10 Excellent

Bethan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another repeat visit to this hotel. The staff are fantastic when you check in and out. Very friendly and helpful. Location, rooms, bar and food options all 10/10. Highly recommend
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous friendly reception staff who are very helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I finally found the hotel, I was taken back by the first impression of the appearance of the outside. But do realize it is an older building But once inside my impression changed for the good! The staff we professional but very friendly Georgia went out of her way to help us with our luggage.
Stayed 1 night in Sep 2024