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Mercure Newport Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Newport Hotel

Exterior
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Exterior
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Chartist Tower, Upper Dock Street, Newport, Wales, NP201DW
  • Friars Walk Newport
    3 min walk
  • Newport Stadium
    6 min drive
  • Newport Docks
    7 min drive
  • Bristol (BRS-Bristol Intl.)
    59 min drive

Room options

View all photos for Classic Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Single Beds

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Double Room, 1 Double Bed, City View

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed, View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed, View

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds, View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Single Beds, View

  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed, View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Junior Suite, 1 Double Bed with Sofa bed, View

  • 37 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed (Privilege)

Superior Room, 1 Double Bed (Privilege)

Superior Room, 1 Double Bed (Privilege)

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Holiday Inn Express Newport, an IHG Hotel

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.6 out of 5, Wonderful, (1002)
The price is NZ$176
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Holiday Inn Express Newport, an IHG Hotel

About the area

Newport

A stay at Mercure Newport Hotel places you in the heart of Newport, a 5-minute drive from Riverfront and 6 minutes from Newport Transporter Bridge. .This hotel is 3.2 mi (5.2 km) from University of Wales-Newport and 3.7 mi (5.9 km) from Celtic Manor Resort Golf Club.

What's nearby

  • Riverfront - 5 min drive - 3.4 km
  • Newport Transporter Bridge - 6 min drive - 4.6 km
  • International Convention Centre Wales - 8 min drive - 5.9 km
  • Celtic Manor Resort Golf Club - 8 min drive - 6.0 km
  • Tredegar House - 9 min drive - 6.5 km

Getting around

  • Newport Station - 8 min walk
  • Bristol International Airport (BRS) - 59 min drive

Restaurants

  • ‪The Potters - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Muffin Break - ‬3 min walk
  • ‪Eshaal's Fish & Chips - ‬4 min walk

About this property

Mercure Newport Hotel

Hotel with a 24-hour fitness center, near Newport Transporter Bridge
Mercure Newport Hotel offers 135 accommodations with safes and coffee/tea makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 50-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 135 guestrooms featuring Smart televisions. Your Select Comfort bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Enjoy a satisfying meal at NP20 Bar & Kitchen serving guests of Mercure Newport Hotel. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Newport? This hotel has 2099 square feet (195 square meters) of space consisting of conference space and 4 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
NP20 Bar & Kitchen - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Lithuanian, Slovenian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24 hours off-site parking within 984 ft (GBP 15.00 per night)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 15.95 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • NP20 Bar & Kitchen

Things to do

  • 24-hour fitness centre

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Conference space (2099 square feet)
  • Meeting rooms - 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property – February 2022
  • Reusable cups only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Premium bedding
  • Select comfort bed

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV
  • Digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 per person
  • Nearby parking fee: GBP 15.00 per night(984 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Property is also known as

Mercure Newport Hotel Hotel
Mercure Newport Hotel Newport
Mercure Newport Hotel Hotel Newport
Mercure Newport Hotel (Opening April 2020)

Mercure Newport Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 383 out of 564 reviews" "
Rating 8 - Good. 114 out of 564 reviews" "
Rating 6 - Okay. 36 out of 564 reviews" "
Rating 4 - Poor. 18 out of 564 reviews" "
Rating 2 - Terrible. 13 out of 564 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Louisa

Disliked: Cleanliness, staff & service
Waited about 10 mins to check in, lady was busy with another customer and a guy was on the laptop. He could’ve just stopped what he was doing for 10 mins and check me, my husband and his daughter in. I booked for two rooms thinking that we would be next to eachother and we wasn’t, one room was on 13th floor and the other room was on the 14th floor. Completely unacceptable for the amount I paid, I wouldn’t expect this from this sort of hotel. Mine and my husbands room had glitter/sequins over the floor and when I went to scrap them up off the floor I also got clumps of dark coloured hair, so he went downstairs and asked someone to vacuum our room, didn’t have enough towels for us two, only had one bath sheet, one hand towel and a foot mat. So he had to go back downstairs to get another towel for himself. After driving 8hours to get to the hotel for the Billy Joel concert this is the last thing we wanted.
Stayed 1 night in Aug 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Mercure is a Nice clean hotel. Expedia organised this at short notice as the Silurian hotel we had booked via them had gone bust. We only found out by accident the day before. In my opinion Expedia failed in their duty of care to me the customer in respect of failing to inform me the hotel I’d previously booked was no longer available. It had in fact gone bust at least 6 weeks before we were due to stay. To be totally fair the Silurian Hotel is still coming up on other booking sites so there is clearly a systemic failure here. In other words their systems are broken.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sam

Stayed 1 night in Aug 2024

10/10 Excellent

JAEGEUN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Very good hotel - clean and comfortable
Stayed 1 night in Aug 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From check in to check out i can not fault this place Sally who checked me in was very helpfull i will definitely recommend this lovely hotel to friends and family
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Lovely
Stayed 1 night in Aug 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located for shopping and dining.
Stayed 6 nights in Jul 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Everything you could ask for
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic as always
Love staying here! The staff are friendly and al rooms are clean and bright. Very comfy bed too.
Room with a view
Stayed 1 night in Aug 2024

6/10 Okay

Fredrik

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Allan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and comfy hotel
Stayed 1 night in Aug 2024

10/10 Excellent

kelysse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was very modern and really nice
Stayed 1 night in Aug 2024

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel and staff
Loved this hotel, the staff had made extra effort welcoming guests who were travelling for Billy Joel concert, provided printed maps travel directions to train station. We were very fortunate to have been upgraded which cheered us up after quite a challenging journey. Room was superb with a lovely large bathroom, rainfall shower and nice toiletries and complimentary water in the fridge. Really enjoyed the roof top bar, would recommend and return as very convenient for Cardiff
Stayed 2 nights in Aug 2024

10/10 Excellent

Suzie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Brilliant stay for a couple of nights for a concert in Cardiff. Slight problem in first room but we were quickly relocated. Excellent customer service, lovely and quiet in rooms. Hotel offered support for customers who were concerned about riots took.
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Angelica

Liked: Cleanliness, property conditions & facilities
Comfortable!
Good position, comfortable room, helpful staff. A couple of minuses - the toilet paper holder in our roon was broken and there was no water in the room / mini bar
Stayed 3 nights in Aug 2024

10/10 Excellent

Marcela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Star for inclusion and accessibility.
I travelled with my son with ASD who struggle with different environments. We were accomodated accordingly to my son's needs. The staff was very helpful whit any requests and slways willing to help.
Stayed 4 nights in Aug 2024

8/10 Good

David

Stayed 1 night in Aug 2024

8/10 Good

Asia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Eren

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Decent
Good size room comfy bed and bedding. Iron and board in room already with tea making facilities, a biscuit would have been a good addition, windows didn’t open and air on slow to work Our shower gel was empty but we already packed our own, Bathroom clean and up to date, bedroom walls grubby
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024