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Hyatt Vacation Club At Highlands Inn

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Vacation Club At Highlands Inn

Restaurant
Hiking
Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Outdoor pool, open 6:00 AM to 10:00 PM, free pool cabanas

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Bar
    Bar

Explore the area

Map
120 Highlands Drive, Carmel, CA, 93923
  • Point Lobos State Natural Reserve
    12 min walk
  • Point Lobos Ranch
    14 min walk
  • Hidden Beach
    28 min drive
  • Monterey, CA (MRY-Monterey Peninsula)
    19 min drive

Room options

View all photos for Villa, 1 Bedroom, Garden View (Suite)

Premium bedding, pillow-top beds, in-room safe, desk

Villa, 1 Bedroom, Garden View (Suite)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Ocean View (Suite)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms, Ocean View (Suite)

  • 106 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Horizon View)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom (Horizon View)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (Suite)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Ocean View (Suite)

  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Garden View

Full-sized fridge, microwave, oven, stovetop

Villa, 2 Bedrooms, Garden View

  • 106 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Carmel

When you stay at Hyatt Vacation Club At Highlands Inn in Carmel, you'll be near the beach, within a 15-minute drive of Monterey Bay and Monterey Bay Aquarium. .This spa hotel is 5.9 mi (9.5 km) from 17-Mile Drive and 9.1 mi (14.7 km) from Cannery Row.

What's nearby

  • Point Lobos State Natural Reserve - 12 min walk - 1.1 km
  • Monastery Beach - 3 min drive - 3.3 km
  • Carmel Mission Basilica - 7 min drive - 6.8 km
  • Carmel Plaza - 9 min drive - 8.6 km
  • Carmel Beach - 12 min drive - 7.9 km

Getting around

  • Monterey Station - 24 min drive
  • Monterey Peninsula Airport (MRY) - 19 min drive

Restaurants

  • ‪Starbucks - ‬6 min drive
  • ‪Bagel Bakery - ‬7 min drive
  • ‪La Bicyclette - ‬9 min drive
  • ‪Mission Ranch Restaurant - ‬8 min drive
  • ‪Crossroads BBQ - ‬6 min drive

About this property

Hyatt Vacation Club At Highlands Inn

Hotel in Carmel with 2 spa tubs and a full-service spa
Hyatt Vacation Club At Highlands Inn offers 94 air-conditioned accommodations with fireplaces and laptop-compatible safes. Rooms open to patios. Accommodations have separate sitting areas and include desks and dining tables. Pillowtop beds feature premium bedding. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and complimentary toiletries.

This Carmel hotel provides complimentary wireless Internet access. Cable television is provided. Housekeeping is provided daily.

2 spa tubs are on site along with an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Adeline has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 94 air-conditioned rooms featuring fireplaces. Your pillowtop bed comes with premium bedding. Rooms have private patios. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Hyatt Vacation Club At Highlands Inn has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 30 per night; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:00 AM: USD 12-35 for adults and USD 12-25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • 2 hot tubs
  • Full-service spa
  • Outdoor pool

Family friendly

  • Dining table
  • Fence around the pool
  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Separate dining area

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Firepit
  • Free pool cabanas
  • Garden
  • Nature reserve
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • Fireplace in reception
  • Renovated entire property – February 2023
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dining table
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Desk
  • Eco-friendly cleaning products provided
  • Fireplace
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities or services will be unavailable from October 28 2024 to January 31 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from July 24 2024 to April 30 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Exterior
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 33.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Phone calls
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 to 35 for adults, and USD 12 to 25 for children
  • Self parking fee: USD 30 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Hyatt Vacation At Highlands
Hyatt Vacation Club At Highlands Inn Hotel
Hyatt Vacation Club At Highlands Inn Carmel
Hyatt Vacation Club At Highlands Inn Hotel Carmel

Hyatt Vacation Club At Highlands Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 48 reviews" "
Rating 8 - Good. 4 out of 48 reviews" "
Rating 6 - Okay. 6 out of 48 reviews" "
Rating 4 - Poor. 0 out of 48 reviews" "
Rating 2 - Terrible. 5 out of 48 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Shaunda

Disliked: Cleanliness, staff & service, property conditions & facilities
For the price I was expecting more. Hotel rooms very dated. But did have full kitchen which was nice. We got to the hotel at 3:50pm and was told they didn’t guarantee rooms until 4pm and we would receive a text. So we went to the bar to order a drink and wait. We were never told as Hyatt reward members we should receive a free drink. I was told I could get Hyatt reward points even though I booked thru Hotels.com but that never happened. Finally at 4:30 went to see if they had a room ready since we never received a text and was guaranteed to be ready by 4pm. I was told that our room just got finished. After spending so much money to stay there two nights it was definitely a disappointment.
Stayed 2 nights in Jul 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice quiet place . beautyful views , very nice
Stayed 1 night in Jul 2024

10/10 Excellent

Rosemary

Stayed 5 nights in Jul 2024

10/10 Excellent

Bailey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel! I love how the rooms had wood burning fire places and big bath tubs. So romantic and relaxing
Stayed 3 nights in May 2024

10/10 Excellent

jong won

Stayed 1 night in Jun 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, relaxing property with an amazing view! Enjoyed spending our anniversary here.
Stayed 1 night in Jun 2024

10/10 Excellent

Ermine

Stayed 2 nights in Jun 2024

10/10 Excellent

Nils

Stayed 3 nights in Jun 2024

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with a stunning view, overall great experience the only negative was that the room wasn’t ready until way past the check in time.
Stayed 1 night in Apr 2024

10/10 Excellent

Lacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this property! The view is absolutely beautiful from hotel room to bar and dining. The restaurant was great, friendly staff, friendly bartender. Absolutely worth the $. Can’t complain about anything going here.
Stayed 2 nights in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was beautiful. The views- amazing. The staff was friendly at every turn. The check in process was lovely with a glass of Champagne. Would absolutely stay again.
Stayed 2 nights in May 2024

10/10 Excellent

shirui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an amazing place for a family to enjoy their vacation, it has a full-equipped kitchen, and its environment is pretty perfect. If we have enough budget， we will be willing to stay more longer.
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good stay, amazing property landscape. Rooms can get very noisy if you end up on bottom floor with guest overhead. Woke up both days to overhead guest activity, seemingly just thinly built floor separations. Would stay again, just not on bottom floor with guest overhead Restaurant was great, great staff, good service.
Stayed 2 nights in May 2024

10/10 Excellent

Keven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 property. The front desk agents were super accommodating. I had flowers ordered to the hotel and they set everything up perfectly. I proposed to my now fiance. It couldn’t have gone any better. Will definitely be coming back once a year. Absolute amazing experience!
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Sandra

Liked: Staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Olesya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing well kept grounds. The views are spectacular 😍
Stayed 1 night in Apr 2024

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect location to rest after a day long of hiking around the area. Rooms are enjoyable, you definitely will rest presently.
Stayed 1 night in Apr 2024

2/10 Terrible

Ravi Indrakumar

Travelled with family and small children
Disliked: Staff & service, amenities
I booked this property to celebrate my wife’s birthday. Ms Chen and Mr Juan at the reception did not let me in despite showing them the booking confirmation from Expedia. They were extra rude and did not cared about it at all and suggested me to contact Expedia since the booking was not showing up in their system. 2 hours later : They identified booking in their system and asked me to come back to the hotel. I requested to cancel the reservation due to this terrible experience but they did not cancelled my booking. In my opinion, you shouldn’t be booking this property.

10/10 Excellent

Yelena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property!
Stayed 3 nights in Apr 2024

2/10 Terrible

Vania

Travelled with family
Stayed 1 night in Mar 2024

10/10 Excellent

richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to visit if you want serenity. Older but very well kept (and updated). We had an ocean front suite. Superb views from every part of the suite. Nice, fully stocked kitchen added to the comfort. We really did not leave the property much. Got up in the morning and had coffee by the real wood burning fireplace (that they provide the wood and kindling for) and had drinks by that same fireplace in the cool evening. The restaurant (Pacific Edge) was super as well. Had dinner there both evenings we stayed. Get there at the right time and you can see the sunset as you dine. Can't say enough about the staff. Everyone from start to finish was friendly and helpful.
Stayed 2 nights in Mar 2024

6/10 Okay

Sierra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024