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GHL Arsenal Hotel

4.0 star property

Photo gallery for GHL Arsenal Hotel

Outdoor pool, pool umbrellas, pool loungers
Lobby sitting area
Sundeck
Front of property
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Barrio Getsemani Calle Arsenal No 8B-58, Cartagena, Bolivar, 130001
  • Cartagena de Indias Convention Center
    ‪3 min walk‬
  • Plaza de la Trinidad
    ‪6 min walk‬
  • Clock Tower
    ‪7 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪15 min drive‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room (Bay View)

Luxury Room (Bay View)

Luxury Room (Bay View)

  • 24 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Voilá Centro Histórico

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.6 out of 5, Wonderful, (555)
The price is NZ$423
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Voilá Centro Histórico

About the area

Cartagena

Located in Cartagena (Cartagena Walled City), GHL Arsenal Hotel is within a 5-minute walk of Cartagena de Indias Convention Center and Centenary Park. .This boutique hotel is 0.4 mi (0.7 km) from Clock Tower and 0.6 mi (0.9 km) from Plaza de la Trinidad.

What's nearby

  • Cartagena de Indias Convention Center - 3 min walk - 0.3 km
  • Clock Tower - 7 min walk - 0.7 km
  • Walls of Cartagena - 15 min walk - 1.3 km
  • San Felipe de Barajas Castle - 19 min walk - 1.6 km
  • Port of Cartagena - 6 min drive - 3.5 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 15 min drive

Restaurants

  • ‪San Nicolás - ‬2 min walk
  • ‪Sierpe - ‬6 min walk
  • ‪La Casa de Socorro - ‬2 min walk
  • ‪Marea by Rausch - ‬4 min walk
  • ‪Restaurante Mar De Las Antillas - ‬2 min walk

About this property

GHL Arsenal Hotel

Hotel with free breakfast, steps from Cartagena de Indias Convention Center
GHL Arsenal Hotel offers 72 accommodations with minibars and safes. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 72 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Corozo & Timbal Terraza, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Corozo & Timbal Terraza - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Corozo & Timbal Terraza

Things to do

  • Fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Lift
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Minibar
  • Fridge

More

  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 60000 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Allure Chocolat
Allure Chocolat Cartagena
Allure Chocolat Hotel
Allure Chocolat Hotel Cartagena
Allure Chocolat Karisma Hotels Resorts Hotel Cartagena
Allure Chocolat Karisma Hotels Resorts Hotel
Allure Chocolat Karisma Hotels Resorts Cartagena
Allure Chocolat by Karisma Hotels Resorts
ure Chocolat Karisma s s Cart
Arsenal Hotel
GHL Arsenal Hotel Hotel

GHL Arsenal Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 707 out of 1006 reviews
Rating 8 - Good. 188 out of 1006 reviews
Rating 6 - Okay. 67 out of 1006 reviews
Rating 4 - Poor. 22 out of 1006 reviews
Rating 2 - Terrible. 22 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cherelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Pool was beautiful.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jennifer R De

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely be returning to this hotel in Cartagena, Columbia. From the moment you walked into the hotel the staff were so eager to help. The check-in process was very fast. The hotel is very clean and smells wonderful. I loved my room the quality of the bedding and the mattress is , superb. The rooms are very spacious with high ceilings and very quiet. I loved the shower and the bathroom toiletries that was provided and also the towels were huge, strong, and out of this world. The breakfast was delicious everyday. They make very good coffee. I would love to mention three staff members that went above and beyond for my birthday. Their names are Fabian, Alfonso, papano. Thank you so much for your kindness. I will be returning shortly.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Evalise, Winter Springs

Liked: Cleanliness
Loved the stay here. It was super convenient to the wall city surrounded by great restaurants and views love the rooftop pool and bar. Staff was lovely. I will definitely be booking again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Georgia N

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing This place is amazing i definitely return
Stayed 5 nights in Oct 2024

10/10 Excellent

Joelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time in Colombia was a great experience with my friends. What an amazing time we had! The hotel and staff were amazing. Thanks Alfonzo!! This place is located near Walled City & Clock Tower. Walkable and convenient. I will be returning to Colombia!!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Patrick

Excellant place to Stay !
great service Fabian/David
Stayed 5 nights in Nov 2024

10/10 Excellent

Amparo

Stayed 4 nights in Oct 2024

8/10 Good

Shena Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Michael, Scottsdale

Stayed 1 night in Oct 2024

10/10 Excellent

Ramon O, lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place was amazing, close to everything and beautiful the pool was a plus.
Stayed 5 nights in Nov 2024

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were super friendly and helpful. The hotel is really cute and walking distance to site seeing activities.
Stayed 3 nights in Nov 2024

10/10 Excellent

Pedro E

Stayed 7 nights in Oct 2024

8/10 Good

Antoinette

Liked: Staff & service
Disliked: Amenities
Room was nice but very dark! Cable didn’t work for two days!! Nightlite didn’t work!! And couldn’t be fix! The breakfast was nice ! Staff were nice! a few comun areas in the hotel! Reception is depressing because there is not decor very plane! Pool ok very small but great views
Stayed 3 nights in Nov 2024

10/10 Excellent

Natalia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente! Muy recomendado
Stayed 3 nights in Oct 2024

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encanto el hotel GHL Arsenal. El servicio fue excelente- los empleados siempre muy amables. Nos encanto que queda cerca del centro. Los restaurantes alrededor muy buenos. La piscina con una vista muy bonita, y el desayuno delicioso y con mucha variedad. Super recomendado!
Stayed 6 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I great experience at this hotel I will definitely stay there next time
Stayed 2 nights in Oct 2024

4/10 Poor

Rodrigo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
They forgot to make the wake up call.
Stayed 3 nights in Oct 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Alonso Luis one of the staff was a very helpful person. Alway willing to help in whatever we needed.
Stayed 5 nights in Oct 2024

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very solid place in an area where everything you interesting is around you.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dennis

Liked: Amenities
The breakfast was fire
Stayed 5 nights in Oct 2024

10/10 Excellent

Geraldo Vazquez

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay and the staff are very friendly and they care.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nick

Stayed 4 nights in Oct 2024