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Hotel Casablanca Spa & Wine

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casablanca Spa & Wine

Family Room
Triple Room
Suite, 1 King Bed
Indoor pool
Bar (on property)

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Hot tub
  • Gym
  • Pool
  • Pet-friendly
  • Spa

Explore the area

Map
Ruta 68 con enlace Tapihue, Casablanca, Valparaiso, 2340000
  • Veramonte
    2 min drive
  • Bodegas RE
    3 min drive
  • Casas del Bosque Winery
    7 min drive
  • Vina del Mar (KNA)
    45 min drive

Room options

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 30 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 55 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

Similar properties

Indoor pool

Hotel Boutique BC Wine Casablanca

Pool
Hot tub
Breakfast included
Spa
4.8 out of 5, Exceptional, (32)
The price is NZ$446
for 1 night
includes taxes & fees
8 Jan - 9 Jan
Hotel Boutique BC Wine Casablanca

About the area

Casablanca

Located in Casablanca, Hotel Casablanca Spa & Wine is connected to the convention center, a 3-minute drive from Bodegas RE and 7 minutes from Casas del Bosque Winery. .This ski hotel is 6.9 mi (11.1 km) from Kingston Family Vineyards and 21.2 mi (34 km) from Matetic Vineyard.

What's nearby

  • Veramonte - 2 min drive
  • Bodegas RE - 3 min drive
  • Casas del Bosque Winery - 7 min drive
  • Kingston Family Vineyards - 13 min drive
  • San Antonio Port - 36 min drive

Getting around

  • Santiago Intl. Airport (SCL) - 43 min drive

Restaurants

  • ‪Restaurant La Loza - ‬6 min drive
  • ‪Rio tinto & supermercado del vino - ‬7 min drive
  • ‪Viña Casas del Bosque - ‬7 min drive
  • ‪Restaurant Won Xin Limitada - ‬4 min drive
  • ‪Viña Mar, Casablanca Valley - ‬11 min drive

About this property

Hotel Casablanca Spa & Wine

Mountain ski retreat with dining and a full-service spa
Hotel Casablanca Spa & Wine offers 20 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and bathrobes. Rooms open to balconies. These individually furnished accommodations have separate dining areas and include desks. Memory foam beds feature premium bedding. 21-inch flat-screen televisions come with premium cable channels and DVD players. Bathrooms include shower/tub combinations with jetted bathtubs, slippers, designer toiletries, and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor tennis court, a spa tub, a sauna, and a fitness center.

Children under 10 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Uva Spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 20 individually furnished guestrooms, featuring MP3 docking stations and flat-screen televisions. Your memory foam bed comes with premium bedding. Rooms have private balconies. Cable programming along with DVD players are provided for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. A spa tub and a sauna offer a relaxing way to wind down after a day on the slopes. This hotel also features complimentary wireless internet access, concierge services, and wedding services. The shuttle (surcharge) will take you to the nearby beach or shopping center.
Enjoy Italian cuisine at Hotel Casablanca Spa&Wine, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. A complimentary continental breakfast is served daily from 8:30 AM to 10:30 AM.
Featured amenities include a 24-hour business center, express check-out, and luggage storage. Planning an event in Casablanca? This hotel has 431 square feet (40 square meters) of space consisting of a conference center and 3 meeting rooms. Guests may use a cruise ship terminal shuttle for a surcharge, and free self parking is available onsite.
A complimentary continental breakfast is served each morning between 8:30 AM and 10:30 AM.
Hotel Casablanca Spa&Wine - Overlooking the pool and garden, this restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • Local area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 8:30 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Hotel Casablanca Spa&Wine

Things to do

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Fitness centre
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • A hot tub
  • Tennis

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • DVD player
  • Laundry facilities
  • Separate dining area
  • Snack bar/deli

Conveniences

  • Front-desk safe

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (431 square feet of space)
  • Coworking spaces
  • Meeting rooms - 3

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 100
  • Lever door handles
  • No lift (single-level property)
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • Fireplace in reception
  • Shared fridge
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Memory-foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Jetted bath
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 21-inch flat-screen TV
  • TV channels
  • DVD player
  • MP3 dock
  • Premium channels

Food and drink

  • Dining room

More

  • Access via exterior corridors
  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CLP 30000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CLP 30000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 10 AM to 10 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 10 years old are not allowed in the swimming pool or spa tub without adult supervision
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Casablanca SPA Wine
Hotel Casablanca SPA & Wine
Hotel SPA & Wine
Hotel Casablanca,Spa And Wine
Hotel Casablanca Spa Wine
Hotel Spa Wine
Hotel Casablanca Spa Wine
Casablanca & Wine Casablanca
Hotel Casablanca Spa & Wine Hotel
Hotel Casablanca Spa & Wine Casablanca
Hotel Casablanca Spa & Wine Hotel Casablanca

Hotel Casablanca Spa & Wine Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 39 out of 127 reviews" "
Rating 8 - Good. 39 out of 127 reviews" "
Rating 6 - Okay. 17 out of 127 reviews" "
Rating 4 - Poor. 15 out of 127 reviews" "
Rating 2 - Terrible. 17 out of 127 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

OWEN, CALGARY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Has be well kept and maintained. We had a nice stay during the offseason. Honestly, I think we were the only couple at the entire resort so it was very quiet. Received assistance booking a wine tour which was super helpful since we don’t speak Spanish. Only complaint is the rooms were cold when we arrived. Took a while for the heater to warm up the room, then the heat turned off in the morning. Otherwise, nice stay!
Stayed 1 night in Aug 2024

10/10 Excellent

You Chung

Stayed 1 night in Mar 2024

8/10 Good

Charles

Liked: Room comfort
Satisfied Stay
Loved rustic construct and old fashioned keys. Staff non responsive to request to access tv.
Stayed 1 night in Feb 2024

8/10 Good

Mary

Travelled with partner
Liked: Amenities
Valentina, at reception was extremely helpful, friendly and knowledgeable.Communicating with her is the way to go. She can arrange taxis for wherever you need to go. The on site restaurant was really good and convenient.
Stayed 3 nights in Feb 2024

10/10 Excellent

Felipe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024

4/10 Poor

Selina

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Was once great and has a lot of potential, but needs major investment and some love and care. Staff was very friendly.

10/10 Excellent

Pawel, sayerville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room. Very good breakfast. Close to many winery.

8/10 Good

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comment
Very nice and comfortable place!
Stayed 1 night in Nov 2021

10/10 Excellent

Monica

Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Seems like this was a nice hotel 20 years ago, today is in very bad shape with all the facilities with literally zero maintenance. Stain walls with humidity all over, dirty carpets, dust and spider webs everywhere, no room amenities, super small tv with bad cable sign, no good wifi coverage, depressing gym and front desk with bad attitude. Don’t go!!
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel is wonderfully quaint. It is quiet and very relaxing. It is old, tired and very worn out, though. Badly in need of maintenance, but clean, safe and quiet. Beds were very comfortable. You need to go here for the food. The restaurant was EXCELLENT.
Stayed 1 night in Dec 2019

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, welcoming owners, great location!
The hotel is in a great location very close to many wineries. The hotel owners set us up with a taxi and reserved a winery tour for us (which was much appreciated since we do not speak spanish and this would be difficult for us). The hotel has secure parking (behind a gate) and the property is beautiful with an indoor and outdoor pool, tennis courts and hot tub. The rooms are a little bit dated, but everything is very clean and works well - I think the outdated nature gives the room character. The hotel owners are very nice and welcoming and they prepared a delicious breakfast for us in the morning (included with our booking). The hotel is calm and quiet and perfect for a relaxing getaway in wine country.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Pools were clean and wonderful, I wish we had a room in the newer addition rather than the older original. Just make the request and you'll be fine.
Stayed 2 nights in Mar 2019

4/10 Poor

JackieB, Chicago, IL

Travelled with family
Disliked: Staff & service, amenities
If you do not speak Spanish, the is not the property to stay at. No one there speaks any English. The spa services are only available on the weekend and must be arranged ahead of time. The restaurant is only open for dinner on the weekend or if you preorder a meal. We would have been better off exploring the Casablanca Valley as a day trip from Santiago or Valparaiso. There are many options for personalized tours from either place.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Xiangxiang Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel staff was good. The room had many areas of opportunity, floor was dirty and bathroom had broken tiles and was not overall cleaned. The bed was supper uncomfortable. Probably more like a motel.
Stayed 1 night in Aug 2018

4/10 Poor

Daniel, Windhoek, Namibia

Disliked: Staff & service, property conditions & facilities
Lots of potential
The place could be really nice if just all the small issues didn’t add up. It’s beautiful and has an excellent location. They just need to provide towels, clean the windows, paint, train the staff, dust. Overall, it’s good but over time all the little things get annoying....like asking for silverware and a napkin at every meal. They have tennis rackets but no balls. It just goes on and on. No towels at the beautiful pool. Plastic lounge chairs have no cushions.
Stayed 2 nights in Jan 2018

2/10 Terrible

D, Toronto, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
The rooms are dirty. The hotel is outdated and in need of a major renovation. In some areas the roof looks like it will collapse at any minute. Trying to eat dinner in the dining room is almost impossible. On a Saturday night we were told the dining room was closed when we came down to dinner. No explanation. Just closed. This hotel was highly disappointing.
Stayed 3 nights in Nov 2017

10/10 Excellent

mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for Family an Relax
Stayed 1 night in Aug 2017

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Very beautiful. Highly recommend
The staff was amazing and went out of their way to make us comfortable. Two pools, a hot tub and a good restaurant. Near beautiful wineries. Our room was exquisitely decorated. Take bus from vina Del Mar to Casablanca and hotel is a short taxi ride

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was amazing. Indoor and outdoor with spa. Lovely reception great location

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
Hotel is occupied with maintaineance works. Understaffed and unfriendly personnel. Everything takes a long time. Restaurant not prepared for a lot of people. In general this hotel would be nice if there would be more personnel and if it would be proper maintained. Hotel looks like 20 years without maintenance. Price is far too high for this hotel.

2/10 Terrible

Ramon, Denver

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst service
Horrible service. Restaurant closed almost everyday because I was the only guest. Very poor internet connectivity. Room not clean. Never coming back