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La Passion by Masaya Collection

3.5 star property

Photo gallery for La Passion by Masaya Collection

Interior
Creator video
Interior
Porch
Courtyard

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Calle Estanco del Tabaco 35-81, Centro, Cartagena, Bolivar, 130001
  • Place, Walls of Cartagena
    ‪2 min walk‬
  • Place, Clock Tower
    ‪5 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Premium bedding, memory-foam beds, in-room safe, desk

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment in the Historic Center

Apartment in the Historic Center

Apartment in the Historic Center

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Cartagena

With a stay at La Passion by Masaya Collection, you'll be centrally located in Cartagena, just a 4-minute walk from Clock Tower and 10 minutes by foot from Cartagena de Indias Convention Center. .This boutique hotel is 1.3 mi (2.1 km) from Bocagrande Beach and 0.1 mi (0.2 km) from Cartagena Cathedral.

What's nearby

  • Walls of Cartagena - 2 min walk - 0.2 km
  • Bolivar Square - 3 min walk - 0.3 km
  • Palace of the Inquisition Cartagena Historical Museum - 3 min walk - 0.3 km
  • Clock Tower - 5 min walk - 0.4 km
  • Cartagena de Indias Convention Center - 6 min walk - 0.6 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 15 min drive

Restaurants

  • ‪Buena Vida - ‬1 min walk
  • ‪Portho’s - ‬1 min walk
  • ‪Juan Valdez Café - ‬1 min walk
  • ‪Texas Resto Bar - ‬2 min walk
  • ‪Cafe La Manchuria - ‬1 min walk

About this property

La Passion by Masaya Collection

La Passion by Masaya Collection offers 9 air-conditioned accommodations with safes and hair dryers. Memory foam beds feature premium bedding. A pillow menu is available. This Cartagena hotel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.
Make yourself at home in one of the 9 air-conditioned guestrooms. Your memory foam bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless internet access and concierge services. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).
You can enjoy a meal at Restaurante La Passion serving the guests of La Passion by Masaya Collection, or stop in at the snack bar/deli. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Restaurante La Passion - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante La Passion

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1820
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 60000 per pet (varies based on length of stay)
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for COP 100000.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 50000 per vehicle
  • Airport shuttle fee per child: COP 50000
  • Pet fee: COP 60000 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 100000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

La Passion Cartagena
La Passion Hotel
La Passion Hotel Cartagena
Passion Hotel
Passion Hotel Cartagena
Passion Cartagena
La Passion Hotel
La Passion by Masaya
La Passion Masaya Collection Hotel
La Passion Masaya Collection Cartagena
La Passion Masaya Collection Hotel Cartagena

La Passion by Masaya Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 134 out of 200 reviews
Rating 8 - Good. 35 out of 200 reviews
Rating 6 - Okay. 21 out of 200 reviews
Rating 4 - Poor. 6 out of 200 reviews
Rating 2 - Terrible. 4 out of 200 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

CHRIS

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very pleasant & friendly. Great accomodations. Room was great for 3 persons. Loved the terrass & pool area. Great breakfast. Glad to have AC! Loved the surroundings - easy to get anywhere.
Stayed 7 nights in Dec 2025

10/10 Excellent

MADELINE

Stayed 2 nights in Nov 2025

10/10 Excellent

Pavel

Stayed 6 nights in Oct 2025

6/10 Okay

Livia

Travelled with group
Disliked: Cleanliness, amenities
Good location in center of old town, close walking to everything. However, the room we stayed in wasn’t very clean, reception staff (Natalia) was quite brusque when we pointed out pubic hair in bathroom - not cleaned, and had a bad mould smell. Ladies at breakfast anazingz
Stayed 2 nights in Oct 2025

10/10 Excellent

Piotr, Bayside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool on the roof, big rooms, close to restaurants and shops Very helpful stuff
Stayed 4 nights in Oct 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Love the place!
Stayed 2 nights in Aug 2025

10/10 Excellent

Michaela

Stayed 1 night in Oct 2025

8/10 Good

ana

Liked: Cleanliness, staff & service
Need hand rails for the stairs. Inconvenient for elderly and discapacitated
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the rooftop pool, delicious breakfast, spacious room and convenience of the property.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicholas, Baltimore

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel in the heart of the old, walled City. The only suggestion I would make to improve it, would be to say that the rooms need fridges!
Stayed 10 nights in Jun 2025

10/10 Excellent

Melody

Travelled with family
Liked: Cleanliness, staff & service
Went for wedding with my family of 4 (2 adults and a 17yr and 18yr) ROOM: 11 is located on the second floor (no elevators) the room was so spacious it was prefect two separate rooms/bathrooms and even a small table. One thing is that the bed was KINDA OF hard and the sheets where thin and not big enough for two maybe if they would update to some luxury puffy comforter vs quilt would have made a big differents or even a pillow top. NO MINI refrigerator which sucked since we has no ice and now now where to store our drinks (ice was located 3 floors up which it was 68steps) . The A/C was really cold which we loved. Front desk all were amazing 👏 especially Yetiva best communication before the trip I was able to ask her so many questions about transportation and restaurants, via WHATSAPP. ***THIS HOTEL IS NOT FOR PPL WITH MOBILITY ISSUES***
Stayed 6 nights in Mar 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff , Fabio and others at front desk were all great and also the breakfast and breakfast ladies were amazing
Stayed 4 nights in Feb 2025

10/10 Excellent

Freddy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is properly staffed and the amenities work as intended. you feel like travelling back in time in the best possible sense.
Stayed 3 nights in Nov 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Ahmed

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Location is great you can pretty much walk around everywhere the wall city and Alcenter area
Stayed 1 night in Aug 2024

6/10 Okay

Mauricio

Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 2 nights in Aug 2024

10/10 Excellent

Yesica, Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Pasión Hotel offers an exceptional experience with amazing service and stunning rooms. The architecture is beautiful, adding to the overall charm. The breakfast included is delicious, making mornings delightful. The linens are luxurious, and the bathroom amenities are top-notch. Highly recommended for a memorable stay!
Stayed 1 night in Jun 2024

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hotel with excellent service . A/c was terrific .
Stayed 3 nights in Jun 2024

10/10 Excellent

nicole

Stayed 3 nights in Jun 2024

10/10 Excellent

Kendra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! The staff were lovely. Our only complaint was it was a little loud in the room from all of the street noise (honking mostly), but there’s not much they can do about that—that’s the trade off for having a convenient location. We also recommend that if you are going to a foreign country that YOU LEARN THE LANGUAGE. At least the basics. This area only recently became a popular tourist destination for Americans, so there has not been a reason for the people here to learn English, but it’s not their job to. Very few people here speak English, so don’t come here expecting Cancun because you won’t find it. It is a beautiful country with a beautiful language that is worth exploring if you put in the time to prepare.
Stayed 3 nights in May 2024

6/10 Okay

Derek

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property felt a little dated and in need of a refresh. The staff were wonderful and accommodating. The lack of AC in the common areas and no elevator was a big negative for us.
Stayed 1 night in May 2024

6/10 Okay

Javier

Business traveller
Liked: Room comfort
Stayed 3 nights in May 2024

10/10 Excellent

olga

Stayed 1 night in May 2024