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Sonesta Hotel Cartagena

4.0 star property

Photo gallery for Sonesta Hotel Cartagena

3 outdoor pools, open 9 AM to 8 PM, pool umbrellas, pool loungers
Standard Twin Room, 2 Double Beds | Room amenity
Reception
Standard Twin Room, 2 Double Beds
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Gym
  • Breakfast included
  • Housekeeping

Explore the area

Map
Carrera 9 No 35 104, Anillo Vial - Zona Norte, Cartagena, Bolivar, 130002
  • La Boquilla Beach
    ‪7 min walk‬
  • Las Americas International Convention Center
    ‪16 min walk‬
  • Marbella Beach
    ‪8 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Single Standard (1Ad)

  • Sleeps 1

Double Standard (2Ad)

  • Sleeps 2

Single Standard Room

  • Sleeps 1

Double/Twin Standard (2Ad)

  • Sleeps 2

Standard Room Triple

  • Sleeps 3

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The price is NZ$266
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About the area

Cartagena

With a stay at Sonesta Hotel Cartagena in Cartagena (La Boquilla), you'll be within a 15-minute drive of Walls of Cartagena and Clock Tower. .This beach hotel is 5.8 mi (9.4 km) from Bocagrande Beach and 5.4 mi (8.7 km) from Cartagena de Indias Convention Center.

What's nearby

  • La Boquilla Beach - 7 min walk
  • Las Americas International Convention Center - 16 min walk
  • Walls of Cartagena - 11 min drive
  • Clock Tower - 13 min drive
  • Cartagena de Indias Convention Center - 13 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 12 min drive

Restaurants

  • ‪La Pescadería - ‬12 min drive
  • ‪Presto - ‬11 min drive
  • ‪Bar Restaurante Blas El Teso - ‬19 min walk
  • ‪Subway - ‬12 min drive
  • ‪Donde Javier - ‬9 min walk

About this property

Sonesta Hotel Cartagena

Beach hotel with 3 outdoor pools
Sonesta Hotel Cartagena offers 152 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cartagena hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.
Make yourself at home in one of the 152 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities including an outdoor tennis court and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Restaurante Palenke, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wind down with a drink at one of the 2 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cartagena? This hotel has 2293 square feet (213 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Restaurante Palenke - This restaurant serves breakfast, lunch, and dinner.
Restaurante Enso - Onsite restaurant. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • 2 restaurants
  • 2 poolside bars and 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Restaurante Palenke
  • Restaurante Enso

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools
  • Children's pool
  • Lifeguards on-site
  • Outdoor tennis court
  • Tennis

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (2293 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – June 2022
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: COP 450000

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The lobby outdoor pool at this property will be undergoing maintenance every Tuesday or Wednesday following a holiday weekend; the beach access at this property will be undergoing maintenance every Monday or Tuesday following a holiday weekend; and the Spa and wet zones are closed every Monday or Tuesday following a holiday weekend.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for COP 90000.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 40 per room (roundtrip)
  • Late check-out fee: COP 450000
  • Rollaway bed fee: COP 90000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's beach access, spa, and wet zones will be closed for maintenance every Monday or Tuesday after a holiday weekend. The outdoor pool will be closed for maintenance every Tuesday or Wednesday after a holiday weekend.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9 AM to 8 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Sonesta Cartagena
Sonesta Hotel Cartagena
Sonesta Hotel Cartagena Hotel
Sonesta Hotel Cartagena Cartagena
Sonesta Hotel Cartagena Hotel Cartagena

Sonesta Hotel Cartagena Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 383 out of 1006 reviews
Rating 8 - Good. 304 out of 1006 reviews
Rating 6 - Okay. 175 out of 1006 reviews
Rating 4 - Poor. 71 out of 1006 reviews
Rating 2 - Terrible. 73 out of 1006 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph, Cape Coral

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel by the beach.
Stayed 2 nights in Nov 2024

10/10 Excellent

Barbara

Liked: Staff & service, amenities, property conditions & facilities
Excellent staff very tentative to all our needs.
Stayed 3 nights in Sep 2024

8/10 Good

Pedro

Liked: Staff & service, property conditions & facilities
Excelente comida y servicio
Stayed 4 nights in Nov 2024

6/10 Okay

Edwin, Cherry Hill

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The good: hotel employees are nice in the dining area and around the hotel. Food is good. The bad: cleanness is not the best. There are little mosquitoes and bugs in the bedrooms and they will bite you. When you complains about it they don't do anything.
Stayed 4 nights in Nov 2024

10/10 Excellent

deandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property. Margarita from experience was great with my excursions.
Stayed 4 nights in Nov 2024

10/10 Excellent

Juan

Stayed 4 nights in Oct 2024

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

2/10 Terrible

Rommel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not happy with my stay
Stayed 2 nights in Nov 2024

4/10 Poor

Fabiola

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Beach area is not safe
Stayed 1 night in Nov 2024

8/10 Good

Ulises

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good for the buck.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paula. Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

4/10 Poor

Orlando

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When arrival they gave us room in the older building smelling dusty and fungi. Air conditioning leaking water in the floor. After claiming for a better room they move us to another building very clean and nice. The dining area was very very hot, difficult to enjoy a nice breakfast
Stayed 4 nights in Oct 2024

6/10 Okay

Jessenia

Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Bengt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
It's an excellent hotel.
Stayed 3 nights in Oct 2024

2/10 Terrible

Adan

The hotel had no AC and sent us to another hotel and they did not have any reservation for us and had to pay again
Stayed 1 night in Oct 2024

10/10 Excellent

YIRLIS

Stayed 1 night in Sep 2024

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Sonesta is a favorite of ours. We go quite often due to its beach access, multiple pools and frendly staff. Very comfortable and relaxed atmosphere.
Stayed 2 nights in Oct 2024

2/10 Terrible

Alishia

Stayed 4 nights in Sep 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a person with a disability in a motorized wheelchair this hotel and staff went above and beyond service
Stayed 7 nights in Sep 2024

10/10 Excellent

JULIANA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, recommended hotel :)
Stayed 3 nights in Oct 2024

10/10 Excellent

Gabriela

Stayed 2 nights in Sep 2024

2/10 Terrible

edward

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning stopped working and there was no tv for 4 out of my 5 days in the hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Amparo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, excellent service
Stayed 2 nights in Sep 2024