2/10 Terrible
Mrs
3 Nov 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
Broken elevator as soon as you walk in the door. Which one of the other guest told us it had been broken for four months. Only one staff member working running front desk and cleaning rooms. We were checking in late 8:15 pm we were told we had the last double bed room and it wasn’t ready and wouldn’t be ready for another 1/2 hour. He was going up to check and see how long it would be. We waited for almost an hour and the room still wasn’t done and the front desk worker wasn’t back yet. So we went looking for him and found him in the room trying to clean and set it up and he was no where near finished. So we decided to go elsewhere and find a room never getting to check in. But while waiting downstairs there were other patrons rolling around smelling horrible, people waiting with other issues and no one to attend to them. It was a complete disaster for us.
Mrs
Stayed 2 nights in Nov 2024