8/10 Good
robert
Business traveller
22 Nov 2024
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel itself is fine for an overnight stay but soulless. There’s no bar and the restaurant has no atmosphere. I ate at the restaurant which was average. Ceviche was nice though prawns added to it were devoid of flavour themselves. Main course of ribeye steak allegedly in a truffle butter arrived half way through my consuming the starter bizarrely. After I finished the starter the main course, which had obviously been sitting under a heat lamp for some minutes was redelivered. Steak was without evidence of butter let alone truffle butter and was chewy and bland. I sent it back. Duty manageress didn’t ask me why I sent it back and the cost was still on the bill when that arrived. I explained why I didn’t wish to pay for that course and she accepted the reason and removed it. Service from front desk to restaurant was functional but in no way personal.
robert
Stayed 1 night in Nov 2024