Clean and tidy room, but very much in need of an update. We had a deluxe king room, but it was quite cramped, particularly in the bathroom. The staff were helpful and friendly. We didn't have the opportunity to use all the facilities, but the on-site restaurant was very good and the parking was very convenient and easily accessible. The location is a short drive from Lake Louise and the ski resort, and close to the highway, but there is not much to do immediately around the hotel. We personally would not choose to stay here without a car.