The St. Regis Goa Resort

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The St. Regis Goa Resort

5 restaurants, breakfast, lunch, dinner served; international cuisine
Private beach, white sand, sun-loungers, beach umbrellas
Villa, 2 Bedrooms, Non Smoking
Superior Room, 1 King Bed, Balcony, Lagoon View
Golf

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Gym

Explore the area

Map
Mobor Cavelossim, Cavelossim, Goa, 403 731
  • Mobor Beach
    9 min walk
  • Cavelossim Beach
    4 min drive
  • Varca Beach
    25 min drive
  • Goa (GOI-Dabolim)
    75 min drive

Room options

Suite, 1 Bedroom, Balcony, Garden View

  • 160 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed, Non Smoking, Lagoon View

  • 59 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, Balcony, Lagoon View

  • 48 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Grand Room, 2 Single Beds, Non Smoking, Lagoon View

  • 59 sq m
  • Lagoon view
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom, Non Smoking, Lagoon View

  • 120 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed, Non Smoking, Lagoon View

  • 59 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Single Beds, Non Smoking, Lagoon View

  • 59 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Twin Beds

Villa, 2 Bedrooms, Non Smoking

  • 225 sq m
  • Partial ocean view
  • Sleeps 5
  • 2 Double Beds

Suite, 1 Bedroom, Non Smoking, Lagoon View

  • 90 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • 190 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Presidential Villa, 3 Bedrooms, Non Smoking, Golf View

  • Golf view
  • Sleeps 7
  • 3 Double Beds

Similar properties

About the area

Cavelossim

When you stay at The St. Regis Goa Resort in Cavelossim, you'll be in the historical district, within a 5-minute drive of Mobor Beach and Cavelossim Beach. .This beach resort is 8.5 mi (13.6 km) from Benaulim Beach and 8.7 mi (14 km) from Paul John Distillery.

What's nearby

  • Mobor Beach - 9 min walk - 0.8 km
  • Cavelossim Beach - 4 min drive - 2.3 km
  • Cabo de Rama Fort - 29 min drive - 22.3 km
  • Colva Beach - 46 min drive - 17.1 km
  • Agonda Beach - 73 min drive - 27.8 km

Getting around

  • Chandor Station - 24 min drive
  • Dabolim Airport (GOI) - 75 min drive

Restaurants

  • ‪Susegado - ‬5 min walk
  • ‪The Fisherman's Wharf - ‬5 min walk
  • ‪Beach Grill - ‬10 min walk
  • ‪Zest Cafe And Kitchen - ‬8 min walk
  • ‪pearl's Beach Cafe shack - ‬10 min walk

About this property

The St. Regis Goa Resort

Luxury resort on the beach, with 3 outdoor swimming pools
The St. Regis Goa Resort offers 206 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Tempur-Pedic beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Irons/ironing boards and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a private beach, an outdoor tennis court, and complimentary bicycles. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 206 individually decorated guestrooms, featuring minibars and DVD players. Your Tempur-Pedic bed comes with down comforters and premium bedding. Rooms have private balconies or patios. 40-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. This resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Miri, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 poolside bars. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Cavelossim? This resort has 30000 square feet (2787 square meters) of space consisting of a conference center and 3 meeting rooms. Guests may use a train station pick-up service for a surcharge, and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Miri - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Susegado - This beachfront seafood restaurant specializes in seafood and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Riverside - This restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
The Drawing Room - This lobby lounge specializes in international cuisine. Happy hour is offered. Reservations are required. Open daily.
Oliveto - Overlooking the pool, this restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Hindi, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and public transport

  • Free self-parking on site
  • Free secured valet parking on site
  • Electric car charging station on site
  • 24-hour return train station shuttle (surcharge)
  • Train station shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM
  • 5 restaurants
  • 2 poolside bars, 1 beach bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Miri
  • Susegado
  • Riverside
  • The Drawing Room
  • Oliveto

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools
  • Fitness classes
  • Archery
  • Art gallery
  • Beach volleyball
  • Beach yoga
  • Bike parking
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Table football
  • Free bike hire
  • Full-service spa
  • Golf course
  • Outdoor tennis court
  • Playground
  • Private picnics
  • Sauna
  • Table tennis
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's club
  • Children's pool
  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Pushchair

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf clubs
  • Golf lessons with a pro
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (30000 square feet of space)
  • Meeting rooms - 3

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace
  • Vegetable garden

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible train station shuttle
  • Area rugs in public areas
  • Hardwood flooring in public areas
  • Step-free path to entrance
  • Transfer shower
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Beach towels
  • Biodegradable coffee stirrers
  • Books
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Games
  • No plastic coffee stirrers
  • Renovated entire property – March 2024
  • Romance packages available
  • Rooftop garden
  • Telescope
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Tempur-Pedic bed

Bathroom

  • Dressing gowns
  • Children's dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch LCD TV
  • TV channels
  • DVD player
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Paper towels

More

  • Access via exterior corridors
  • Children's slippers
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who book a full or half board inclusive rate plan receive buffet meal plans.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 4720.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: INR 23600
  • New Year's Eve (31 December) Gala Dinner per child: INR 9440 (from 6 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 4720.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is limited to 2 MB per 3 devices. A surcharge applies for additional usage.

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
Free in-room WiFi has a 3-device limit; WiFi in public areas is also free and has a 3-device limit
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Goa Leela
Leela Goa
Leela Goa Cavelossim
Leela Goa Hotel
Leela Goa Hotel Cavelossim
Goa Hotel Leela
Leela Palace Goa
Leela Kempinski Goa Hotel Cavelossim
The Leela Goa Cavelossim
Leela Kempinski Goa Cavelossim
The Leela Goa Hotel Cavelossim
The Leela Goa
The St Regis Goa Resort Resort
The St. Regis Goa Resort Resort
The St. Regis Goa Resort Cavelossim
The St. Regis Goa Resort Resort Cavelossim

The St. Regis Goa Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 449 out of 554 reviews" "
Rating 8 - Good. 78 out of 554 reviews" "
Rating 6 - Okay. 13 out of 554 reviews" "
Rating 4 - Poor. 3 out of 554 reviews" "
Rating 2 - Terrible. 11 out of 554 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ritika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, service and hospitality. From check in to stay to check out was all wonderful rather perfect. The staff go an extra mile to make guests comfortable for all aspects at the hotel. Butler service definitely a delight and makes it very easy to manage the stay. It was a family trip for our parents 50th anniversary and they made it very special for our senior citizen parents. Jonathan and Kanika ensured we got a great adjoining room. Rene and Chandini were very hospitable at the restaurant. Vicente ensured that the carts and cabs were well organized for us. Special call out and appreciation for Charan, our private butler who ensured that our stay was amazing at every step, he really looked after us and more so our aged parents. Overall, I can not wait to come back at St. Regis Goa.
Stayed 4 nights in Aug 2024

10/10 Excellent

Keyur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with beautiful nature and immaculate beach. Food was wonderful as well.
Stayed 3 nights in Jun 2024

10/10 Excellent

Sourab

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was one the best properties I have been to. I really enjoyed this vacation at the resort. I hope to visit again. Huge thanks to the staff for such unmatched hospitality.
Stayed 4 nights in Aug 2024

10/10 Excellent

Raman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property is under gradual renovation but nevertheless a great place to be for a vacation.
Stayed 4 nights in Aug 2024

10/10 Excellent

durga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No shopping near by
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Badly aging property with good crew and above avg restaurants but again not premium. Overall, not the best accommodations for money.
Stayed 4 nights in Jul 2024

10/10 Excellent

Venkata, MORGANVILLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent rooms and dining experience.
Stayed 5 nights in Jun 2024

10/10 Excellent

Harpreet

Liked: Staff & service, amenities, property conditions & facilities
We stayed 4 nights in St Regis, excellent hotel with wonderful and courteous staff and amazing food. Staff of the hotel was so courteous and will cater to your needs. My kids are allergic to nuts and chef make it a point to come out and talk to me about the food that contains nuts in their buffet he even offered to make something different for us too. It's a big property in 49 acres they have buggy's golf carts and they have cycles so you can ride it to wherever you want to , my kids loved it . We will definitely stay here again.
Stayed 3 nights in Jun 2024

2/10 Terrible

Krishnadeva

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in process wait was over an hour. Rooms were not ready at 4pm. Staff is disorganized and poorly trained, property is falling apart, rooms infested with small lizards and lost power over 10 times a day.
Stayed 2 nights in Jun 2024

10/10 Excellent

Rama, Saratoga

Stayed 4 nights in May 2024

10/10 Excellent

Vidya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Superb stay. Butler Abhijeet and Jonathan very helpful
Stayed 3 nights in May 2024

8/10 Good

Renji

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

bipin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic hospitality - extremely friendly and helpful staff everywhere whether it was front office, in Miri or housekeeping. Large property over 50 acres with a beautiful lagoon, clean uncrowded beach and lots of activities for kids and adults. used the laundry service also which was exceptional.
Stayed 3 nights in May 2024

10/10 Excellent

Priya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can I say about St Regis Goa?! We stayed here to celebrate my Husband’s birthday in style and we were not disappointed. Everything was to perfection, from the minute we entered the gates of the hotel to the taxi that dropped us off to the airport, we loved each and every minute of our time. We were respected, doted upon, well looked after in all aspects of our stay and the service was always with a bright beaming smile. Our Butler was exceptional and so was the entire spa and service team. Nothing seem to be too much for them and there were elements of surprises planned for us which were not asked for but very much appreciated. We truly had the time of our lives at our first St Regis property, and we couldn’t be happier to one day return and see some friendly faces. We truly appreciate and admire the time and effort that went into looking after us and ensuring that we had the best time!
Stayed 2 nights in May 2024

8/10 Good

GURJIT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: The Manor restaurant with special shout out to Naresh, Joytiprakash, Gautam and Sumit. They made our stay special. All the staff are very courteous and friendly. Negs: Even after we had asked prior to booking, to ensure no disruption to our stay, there was work and filming for their website which meant loss of 2 days of the Manor pool and private beach. Miri restaurant remodel has meant loss of all character and style. Food was poor and feel is now of a local coffee shop. Real shame as was full of character and style when it was under the Leela banner. Butler was a waste, saw at start and then by chance on the last day.
Stayed 7 nights in Apr 2024

10/10 Excellent

Saj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
St Regis, Goa
Overall the hotel was well presented and catered well to keep residents happy and occupied whilst in the resort. Located in south Goa it was quite an isolated type resort, which is expected. Abit of a shame that not all of the restaurants were open and half board stayers had to resort to the same restaurant each evening, and that events or construction of some sort what going on when we were there. Service generally was good, just a little slow at times.
Stayed 4 nights in Mar 2024

10/10 Excellent

Krithi, Silver Spring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff and outstanding service
Stayed 4 nights in Apr 2024

8/10 Good

Mahesh

Stayed 2 nights in Apr 2024

10/10 Excellent

Ben

Stayed 10 nights in Mar 2024

10/10 Excellent

Andreas

Stayed 1 night in Mar 2024

8/10 Good

Gurdeep

Stayed 4 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing food and views
Stayed 2 nights in Jan 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was simply amazing. Wonderful staff, place and a New Year’s Eve party with is outstanding
Stayed 3 nights in Dec 2023

10/10 Excellent

Anshika

Stayed 3 nights in Dec 2023

2/10 Terrible

Avinash

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This property ruined our honeymoon. My wife and I both got food poisoning from the hotel food, which killed an entire 48 hours. Tennis courts are in disrepair, no available pros, no new balls or rackets, no tennis ball machine. Half the resort is undergoing maintenance. It is impossible to leave the hotel in a safe manner, unless you pay for the BMW service (which we were willing to do- was unavailable most of the time). The third party car service that the hotel offers as an alternative is unprofessional, unsafe, and unsanitary. Because of renovations, the entire salon was moved to a single room, with an unprofessional an un-attentive staff member running it. It was abundantly clear that the massage therapists at the spa are not trained in any way - experienced the single worst massage of my life here. There were two staff members that made the experience worse due to their flagrant unprofessionalism: 1) Kanika - a “junior manager” of the property. Three days before we left we brought up the safety concerns with the transportation. She apologized and told us she would have a resolution for us the following day. Not only was there no resolution, she didn’t even reach out with an update. 2) Arushi - the property manager who thought a $250 discount (on a $5K USD trip) would make up for the disappointments. She tried nickel- and diming us on our way out, and had the gall to ask us to return to the property. Expedia allows 1500 char, but there were many more problems.
Stayed 4 nights in Dec 2023