4/10 Poor
mitch
7 Aug 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the worst room I have stayed in, hope I get to post pictures.
The free parking is in a muddy area off the street, surrounded by beer bottles. There is a guard there all night.
The lobby was dated, worn but clean.
At check in they couldn’t find my reservation. I showed her it was on Expedia. She asked me to have a seat while she looked. While sitting there another person came up, she checked them in and then went back looking for mine. She came over and asked who I booked through even though I had showed her.
Finally I get to my room. Every wall had significant stains and somehow even the ceiling. The shower and bathroom had black mold and the fixtures hadn’t been cleaned in a while. Then the real horror. I always check the AC filters. The air was weak and not teal cold. The filter was the wrong size and had caked dust. But worst the AC grill behind the filter was covered in black and even blue mold. After cleaning the filter the air flow improved some but just helped spread the mold.
The only good was the sheets and towels where clean.
It does have a restaurant, pool and attached fee gym, none I used. Near Cebu IT park so food and mall near by.
I told the front desk and showed pictures of the poor state of the room. I got the half smile, with sorry for your experience and will tell management. She said they were renovating one room at a time.
Obviously management doesn’t care or they would stick a bio hazard sticker on the door snd not rent it.
mitch
Stayed 1 night in Aug 2024
