Inn at Santa Fe, SureStay Collection by Best Western

3.0 star property

Photo gallery for Inn at Santa Fe, SureStay Collection by Best Western

Reception
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)
Mountain view
Lobby
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry

Explore the area

Map
8376 Cerrillos Rd, Santa Fe, NM, 87507
  • Meow Wolf
    ‪6 min drive‬
  • Loretto Chapel
    ‪12 min drive‬
  • Santa Fe Plaza
    ‪12 min drive‬
  • Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪9 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Santa Fe

With a stay at Inn at Santa Fe, SureStay Collection by Best Western in Santa Fe (Southside), you'll be within a 15-minute drive of Santa Fe Plaza and Meow Wolf. .This hotel is 0.1 mi (0.2 km) from Fashion Outlets of Santa Fe and 0.1 mi (0.2 km) from Santa Fe Reptile and Bug Museum.

What's nearby

  • Meow Wolf - 6 min drive - 6.4 km
  • Santa Fe Railyard - 11 min drive - 11.6 km
  • Loretto Chapel - 12 min drive - 12.7 km
  • Santa Fe Plaza - 12 min drive - 12.8 km
  • Canyon Road - 12 min drive - 13.0 km

Getting around

  • Santa Fe Depot - 19 min drive
  • Albuquerque International Sunport (ABQ) - 55 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Taco Bell - ‬12 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Blake's Lotaburger - ‬5 min drive
  • ‪Starbucks - ‬14 min walk

About this property

Inn at Santa Fe, SureStay Collection by Best Western

Suburban hotel with free breakfast and a 24-hour fitness center
Inn at Santa Fe, SureStay Collection by Best Western offers 99 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Make yourself at home in one of the 99 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and microwaves, and you can also request cribs/infant beds (complimentary).
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a sauna.
A complimentary breakfast is included.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary breakfast is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is required for transportation to and from this property

Property is also known as

Inn Santa Fe
Santa Fe Inn
Inn At Santa Fe Hotel Santa Fe
SureStay Collection Best Western Inn Santa Fe
SureStay Collection Best Western Inn
SureStay Collection Best Western Santa Fe
Inn at Santa Fe
Inn at Santa Fe SureStay Collection by Best Western
SureStay Collection by Best Western Inn at Santa Fe
Inn at Santa Fe, SureStay Collection by Best Western Hotel
Inn at Santa Fe, SureStay Collection by Best Western Santa Fe

Inn at Santa Fe, SureStay Collection by Best Western Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 959 out of 1868 reviews
Rating 8 - Good. 538 out of 1868 reviews
Rating 6 - Okay. 227 out of 1868 reviews
Rating 4 - Poor. 80 out of 1868 reviews
Rating 2 - Terrible. 64 out of 1868 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eunice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks. Great staff.
Stayed 1 night in Dec 2024

10/10 Excellent

KRISTINA

Stayed 6 nights in Dec 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service.
Stayed 1 night in Dec 2024

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice property, not much in the area as far as dining or things to do, but the hot tub was open and a nice treat. We did not take advantage of breakfast, so I have no opinion on the quality. My only complaint was that housekeeping knocked on our door at 9am on check out day, when I'm certain she knew we were still in the room. I worked in the hotel industry a very long time so I know how it works and there were likely plenty of other rooms for her to clean that early. Definitely annoying, but not a deal breaker.
Stayed 1 night in Dec 2024

8/10 Good

Nayelli

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you! We enjoyed our stay
Stayed 1 night in Dec 2024

8/10 Good

Chakradhararao

Travelled with family
Liked: Cleanliness, staff & service
It’s nice
Stayed 1 night in Dec 2024

4/10 Poor

Anoop

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Below average, poor customer service
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Yuanzhi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience ever. First, there is no staff at the front desk. Guests have to ring a bell to have them come out. Second, the room is very small, definitely less than 301 square feet as stated on the booking website. The bathroom is so small that only one person can fit in there. Third, noise. You can hear everything, doors opening and closing, people talking, suitcase moving, etc. I haven’t been asleep since 3:00 in the morning. Fourth, WiFi. Only 100 people are allowed to be online at the same time, so no WiFi if you come late. Fifth, breakfast is bad.
Stayed 1 night in Dec 2024

6/10 Okay

Tom

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Nice place and staff, good value.
Stayed 1 night in Dec 2024

10/10 Excellent

Tameika

Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Stayed 1 night in Dec 2024

10/10 Excellent

Stella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful places! I went there at the first time for my winter vacation! Really enjoy staying!
Stayed 2 nights in Dec 2024

10/10 Excellent

Ji Hyeon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and peaceful. Nothing was too much. I felt as if I were at home.
Stayed 2 nights in Dec 2024

10/10 Excellent

ramon

Stayed 1 night in Dec 2024

8/10 Good

RIchard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
The room was newly remodeled. The TV was not connected. One call to the front desk and they fixed the issue. Nice work
Stayed 1 night in Dec 2024

10/10 Excellent

Frances, Philadelphia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really has the feeling of a nice inn. Quiet, comfortable, and beautifully decorated.
Stayed 1 night in Dec 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

doran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Carol

Liked: Cleanliness
This is a 3 star property at best (disappointedly, not a 4 star as advertised), complete with 1980's SW theme/decor and hvac. Aside from the out of date hvac, they have the basics down, but nothing special beyond the essentials. This hotel tired and needs a major refresh. Sauna is outside and takes 25 minutes to warm up. However, it is clean with a comfy bed, great shower/water pressure/hot water, lots of tv channels and tasty green chili at breakfast.
Stayed 1 night in Dec 2024

2/10 Terrible

Judith

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t stay there.
Stayed 1 night in Nov 2024

2/10 Terrible

Veronica

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
They need an upgrade at this place . Worn beds with steel frames ?? you could get hurt with these sharp steel . Not enough room overall very dirty !
Stayed 2 nights in Nov 2024

10/10 Excellent

Stuart

Stayed 1 night in Nov 2024

10/10 Excellent

Suzanne, PINOLE

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024