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Hilton Tulum Riviera Maya All-Inclusive Resort

4.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Tulum Riviera Maya All-Inclusive Resort

Sports facility
View from room
Presidential Suite, 1 King Bed | Living area
9 restaurants, lunch, dinner served; Asian cuisine
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Room service
  • All-inclusive
  • Air conditioning

Explore the area

Map
Carretera Cancun Tulum 307, Tulum, QROO, 77774
  • Dolphinaris Tulum
    ‪5 min drive‬
  • Riviera Maya Golf Club
    ‪7 min drive‬
  • Aktun Chen
    ‪7 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪69 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Resort View, Partial Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Room, 2 Queen Beds, Resort View, Partial Ocean View

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View, Oceanfront

Premium bedding, free minibar, in-room safe, individually decorated

Room, 2 Queen Beds, Ocean View, Oceanfront

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Nature View

Premium bedding, free minibar, in-room safe, individually decorated

Club Room, 1 King Bed, Nature View

  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Governors Suite)

65-inch Smart TV with digital channels, TV

Suite, 1 King Bed, Ocean View (Governors Suite)

  • 130 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Nature View

Bathroom shower

Room, 1 King Bed, Nature View

  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Ocean View

View from room

Family Room, 1 King Bed, Ocean View

  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Nature View

View from room

Room, 2 Queen Beds, Nature View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Resort View, Ocean View

View from room

Club Room, 2 Queen Beds, Resort View, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Nature View

Premium bedding, free minibar, in-room safe, individually decorated

Club Room, 2 Queen Beds, Nature View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Club Suite, 1 King Bed, Ocean View

  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Nature View

View from room

Family Room, 1 King Bed, Nature View

  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Resort View, Partial Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Club Room, 2 Queen Beds, Resort View, Partial Ocean View

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds, Nature View

View from room

Family Room, 2 Queen Beds, Nature View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds, Ocean View

View from room

Family Room, 2 Queen Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed, Partial Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Club Suite, 1 King Bed, Partial Ocean View

  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds, Ground Floor

Premium bedding, free minibar, in-room safe, individually decorated

Family Room, 2 Queen Beds, Ground Floor

  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Partial Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Club Room, 1 King Bed, Partial Ocean View

  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Club Room, 1 King Bed, Ocean View

  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Suite, 1 King Bed, Ocean View

  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Partial Ocean View

Bathroom shower

Suite, 1 King Bed, Accessible, Partial Ocean View

  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Bathroom shower

Room, 1 King Bed, Ocean View

  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Partial Ocean View

Bathroom shower

Room, 1 King Bed, Accessible, Partial Ocean View

  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Ground Floor

Premium bedding, free minibar, in-room safe, individually decorated

Family Suite, 1 King Bed, Ground Floor

  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Family Suite, 1 King Bed, Ocean View

  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Ground Floor

65-inch Smart TV with digital channels, TV

Family Room, 1 King Bed, Ground Floor

  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area

Presidential Suite, 1 King Bed

  • 159 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, free minibar, in-room safe, individually decorated

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Similar properties

Aerial view

Dreams Tulum Resort & Spa - All Inclusive

On private beach
Pool
Breakfast included
All-inclusive
3.8 out of 5, Good, (1002)
The price is NZ$1,222
for 1 room
includes taxes & fees
10 Feb - 11 Feb
Dreams Tulum Resort & Spa - All Inclusive

About the area

Tulum

When you stay at Hilton Tulum Riviera Maya All-Inclusive Resort in Tulum, you'll be on the beach, within a 15-minute drive of Akumal Beach and Xel-Há Park. .This beach property is 14.5 mi (23.3 km) from Tulum Mayan Ruins and 18.4 mi (29.6 km) from Playa Paraiso.

What's nearby

  • Riviera Maya Golf Club - 7 min drive
  • Akumal Beach - 8 min drive
  • Xcacel-Xcacelito Sanctuary - 8 min drive
  • Xel-Há Park - 11 min drive
  • Xcacel Beach - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 77 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬7 min drive
  • ‪Restaurante Yucatan - ‬6 min drive
  • ‪Restaurante Arlequin - ‬7 min drive
  • ‪Vela Sur - ‬10 min walk
  • ‪Piscis snack bar - ‬7 min drive

About this property

Hilton Tulum Riviera Maya All-Inclusive Resort

Luxury property on the beach, with 8 outdoor pools
Hilton Tulum Riviera Maya All-Inclusive Resort offers 735 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 65-inch Smart televisions come with premium digital channels.

Bathrooms include hair dryers and children's robes. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is provided daily.

8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
Make yourself at home in one of the 735 individually decorated guestrooms, featuring free minibar items and Smart televisions. Rooms have private furnished balconies or patios. Digital television is provided for your entertainment. Private bathrooms have hair dryers and children's robes.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 8 outdoor swimming pools, a waterslide, and a 24-hour fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Asian cuisine at Noriku, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Visit one of the 3 bars/lounges, 3 beach bars, and 3 poolside bars for a refreshing drink. A complimentary full breakfast is served daily from 7:00 AM to 11:30 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This property has 7 meeting rooms available for events. Free valet parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 11:30 AM. A complimentary manager's reception is offered each day.
Noriku - Overlooking the ocean, this fine-dining restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Auma - Overlooking the ocean, this steakhouse specializes in Regional cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Maxal - Overlooking the ocean, this family restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
La Luce - Overlooking the ocean, this family restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Chiringuito Sea Salt - This beachfront seafood restaurant specializes in Mexican cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Hilton Tulum Riviera Maya All-Inclusive Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM–11:30 AM
  • 9 restaurants and 1 coffee shop/cafe
  • 3 beach bars, 3 poolside bars and 3 bars/lounges
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • Noriku
  • Auma
  • Maxal
  • La Luce
  • Chiringuito Sea Salt

Things to do

  • 24-hour fitness centre
  • 8 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Children's pool
  • Full-service spa
  • Playground
  • Shopping
  • Yoga classes

Family friendly

  • 8 outdoor pools
  • Arcade/games room
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Coworking spaces
  • Meeting rooms - 7

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 13 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 79
  • Handrails in hallways
  • Hallway handrail height (centimetres): 61
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Children's dressing gowns
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 65-inch smart TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Hilton Tulum Riviera Maya All-Inclusive Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 857 out of 1598 reviews" "
Rating 8 - Good. 337 out of 1598 reviews" "
Rating 6 - Okay. 211 out of 1598 reviews" "
Rating 4 - Poor. 105 out of 1598 reviews" "
Rating 2 - Terrible. 88 out of 1598 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angelica Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Christina

Disliked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All services offer no need to go out
Stayed 3 nights in Oct 2024

10/10 Excellent

N'Dri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Elyse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed at the Hilton Tulum for our 10 year anniversary. We really loved it there and would go back! Here is some information: - The beach is a little rocky. On a day with clear water, you can just watch where you step! If the water isn't clear it helps to have Teva style shoes. - The staff was incredibly nice and accommodating. We did not have a single bad customer service experience! - The walkways are tile, so if it is a wet day you will want shoes with some grip to it. My Teva sandals worked perfectly! The employees did what they could to help with slippery walk ways. - We loved all the restaurants, but Noriku was our favorite! It was so good. - The tour company the Hilton uses was great - the folks at the tour desk are so helpful. It rained while we were there so we had to choose a different excursion and they put up with my 1,000,000 questions! - The drinks and food were really good! I wish there was a different cocktail menu at the different beach bars just to help add some variety but that is a nit pick. The bao buns at the Cocomar bar are SO good. After this experience, my husband and I immediately joined Hilton Honors. We were so impressed by the staff. Thanks to the Hilton Tulum for helping us celebrate our anniversary!
Stayed 5 nights in Oct 2024

4/10 Poor

Blake

Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Rosa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the experience was amazing. I recommend to upgrade the experience to the Enclave level. They give you an excellent service, take care of everything you need. They help you with check in, restaurant reservations, with the bags, check out, transportation to the airport, among others. They have private areas, pools, restaurant and lounge with excellent food and service. The hotel is also wonderfull for families. They have kid special areas an amenities. Highly recommend the resort in Tulum!
Stayed 3 nights in Oct 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I went for our honeymoon. Let me say that this place is hands down the best place we have ever been. It is gorgeous, the beach is beautiful, the pools are clean and food at the restaurant is so good! The fact that it was all inclusive was the best part. I would highly recommend anyone to come and stay here. We will definitely be coming back.
Stayed 5 nights in Oct 2024

4/10 Poor

Nicholas

Liked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our trip, the food is good, this property couldn’t have been more perfect. We really enjoyed our dinner at Noriku with Israel. Thank you for exceeding our expectations.
Stayed 3 nights in Oct 2024

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was great. Weather was bad but still enjoyed our stay
Stayed 3 nights in Oct 2024

10/10 Excellent

candice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent! Friendly & accommodating
Stayed 5 nights in Oct 2024

10/10 Excellent

Lakeshia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Daniel

Stayed 4 nights in Oct 2024

10/10 Excellent

silvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for the perfect all-inclusive hotel in Tulum, look no further. Hilton Tulum surpassed my expectations. It truly is a 5 star hotel. From the a la carte dining options, to the many bars throughout the property. The hotel is new and nicely maintained. The employees are courteous and work very hard to make sure guests are happy. I will certainly be returning!
Stayed 4 nights in Oct 2024

10/10 Excellent

Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly
Stayed 5 nights in Oct 2024

10/10 Excellent

Florida

Liked: Cleanliness, staff & service, property conditions & facilities
Very good resort!
Stayed 9 nights in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Oct 2024

10/10 Excellent

LKS Lekika

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing but also offers daily activities. Food options and various restaurants were a plus
Stayed 2 nights in Oct 2024

10/10 Excellent

Colby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience 10/10!!! Staff was amazing!
Stayed 3 nights in Oct 2024

10/10 Excellent

Sonia

I like everything and specially all the staff…they really nice,treat you with respect!Thank you,Hilton the best!!!
Stayed 5 nights in Oct 2024

10/10 Excellent

Breka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Jerrel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was extremely friendly and considerate!
Stayed 4 nights in Oct 2024

8/10 Good

Raul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food
Stayed 3 nights in Oct 2024