Hacienda Campeche

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Similar properties

Front of property

Casa Don Gustavo Boutique Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.7 out of 5, Exceptional, (146)
The price is NZ$374
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Casa Don Gustavo Boutique Hotel

About the area

Campeche

With a stay at Hacienda Campeche, you'll be centrally located in Campeche, steps from Calle 59 and Puerta de Tierra. .This luxury hotel is 0.4 mi (0.7 km) from Bastion of San Francisco and 0.6 mi (1 km) from Campeche Cathedral.

What's nearby

  • Calle 59 - 1 min walk - 0.0 km
  • Puerta de Tierra - 1 min walk - 0.1 km
  • Bastion of San Francisco - 1 min walk - 0.1 km
  • Campeche Cathedral - 8 min walk - 0.7 km
  • Novia del Mar Monument - 19 min walk - 1.7 km

Getting around

  • Campeche, Campeche (CPE-Ing. Alberto Acuna Ongay Intl.) - 15 min drive

Restaurants

  • ‪Rincon Colonial - ‬1 min walk
  • ‪Loncheria la Lermerita - ‬7 min walk
  • ‪Caribe Cocina Popular - ‬5 min walk
  • ‪Odisea Cantina & Bar - ‬1 min walk
  • ‪Xtabay - ‬2 min walk

About this property

Hacienda Campeche

Luxury Campeche hotel in Zona Centro with spa services
Hacienda Campeche offers 14 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. Satellite television is provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and ceiling fans. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and an outdoor pool are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Make yourself at home in one of the 14 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Relax and unwind with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy seafood at La Guardia, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Local cuisine breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
La Guardia - Overlooking the pool and garden, this seafood restaurant specializes in seafood and serves breakfast, lunch, and dinner.
Lobby Bar - Onsite cocktail bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Local cuisine breakfast available for a fee daily 7 AM–noon: MXN 200-250 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • La Guardia
  • Lobby Bar

Things to do

  • Indoor pool
  • Outdoor pool
  • Spa services

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • A meeting room

Spa

  • Body treatments
  • Facials
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar in bath
  • Lever door handles
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per night
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 200 to 250 per person
  • Airport shuttle fee: MXN 300 per person (roundtrip)
  • Pet fee: MXN 1000 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Hacienda Puerta Campeche Luxury Collection
Hacienda Puerta Campeche Luxury Collection Hotel
Hacienda Puerta Hotel Campeche
Campeche Hacienda Puerta Hotel
Hacienda Campeche Hotel
Hacienda Campeche Campeche
Hacienda Campeche Hotel Campeche
Hacienda Puerta Campeche a Luxury Collection Hotel Campeche

Hacienda Campeche Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 145 out of 212 reviews" "
Rating 8 - Good. 45 out of 212 reviews" "
Rating 6 - Okay. 15 out of 212 reviews" "
Rating 4 - Poor. 3 out of 212 reviews" "
Rating 2 - Terrible. 4 out of 212 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property..we have now stayed at all the haciendas of this group. Each one special abd Beautiful in their own way.
Stayed 3 nights in Dec 2023

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property next to the old city gate - we enjoyed an impromptu concert from the top of the city wall (while on the roof of the hotel!). Pool was awesome (but the water a little cold!). No gym sadly and no breakfast included. Tons of character, but definitely on the pricey side.
Stayed 1 night in Dec 2023

8/10 Good

Edith

Stayed 2 nights in Nov 2023

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel combining several old houses in very architecturally imaginative ways (the pool winds between the walls of old houses set in an interior garden). The staff was helpful and attentive. It's the perfect retreat.
Stayed 1 night in Nov 2023

4/10 Poor

Marco

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Aime

Stayed 1 night in Aug 2023

10/10 Excellent

ESTEBAN

Stayed 4 nights in Jul 2023

10/10 Excellent

Paola

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property with very nice staff. I think the garden area around the pool can be improved and cleaned up, even used for guest seating. Overall this is an amazing place to stay and the food is delicious.
Stayed 3 nights in Apr 2023

10/10 Excellent

Victor

10/10 Excellent

Elizabeth, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful property. The staff is super attentive and courteous. The breakfast options could be a little better, but the bread is baked in-house and it is absolutely delicious.
Stayed 2 nights in Oct 2022

10/10 Excellent

Oscar Montero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place inside
Stayed 2 nights in Apr 2022

10/10 Excellent

Quetzali

Stayed 1 night in Mar 2022

6/10 Okay

David, Miami

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel badly needs to freshen up. Lighting is poor. No courtesy coffee in the rooom. Limited tv channels. Did not have ESPN to watch the nfl. Bathroom water pressure not stable. Kitchen menu is to be upgraded.
Stayed 2 nights in Jan 2022

10/10 Excellent

gerardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel is beautiful and very well located. The rooms are big and very comfortable. The restaurant is great.
Stayed 3 nights in Jan 2022

10/10 Excellent

Fabian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property at the edge of the walled city retaining its antique charm with modern updates. The food and service are great.
Stayed 2 nights in Dec 2021

8/10 Good

FILIPPO

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful historic property, an old hacienda in the Centro. Well situated closed by to restaurants and bars but far enough to be quiet. The only draw back was the quality of the front desk service and at breakfast. There was a bar but not staffed. It is listed as a Luxury Hotel but it lacks the right amenities and service. Rooms and communal spaces were spotless though and the pool was a pleasant retrieve from the heat of the day. I would come back
Stayed 2 nights in Dec 2021

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hacienda!
We have now stayed at all five haciendas in Mexico under this “Luxury Collection” umbrella: Santa Rosa, San Jose, Temozon, Uayamon, and Campeche and this was my second favorite! The staff was very accommodating with giving us two room options for our family of 5 and even walked with me and my baby and an umbrella to the room when it was pouring down. The food was great and I loved the hotel itself - so beautiful.
Stayed 2 nights in Oct 2021

10/10 Excellent

ESMERALDA, Aurora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Staff needs customer service training. Restaurant needs to improve, Breakfast and Dinner were both oily.
Stayed 1 night in Sep 2021

10/10 Excellent

veronique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in the center of town. The pool makes it a memorable stay for children and adults alike. The hotel and room is easily accessible for handicapped and the staff is kind and accomodating.
Stayed 1 night in Jul 2021

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, room comfort
24 hours in Campeche
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly exceptional hotel. The staff are phenomenally helpful and friendly, rooms are beautiful with large comfy beds, and the pool is magnificent. Lunch menu is very good. Beef tacos are 👌
Stayed 2 nights in Jun 2021

8/10 Good

Andrea

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful property in the hard or Campeche
Beautiful property in the hard or Campeche. Rooms need to be renovated.
Stayed 2 nights in Jun 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, beautiful property, good food in restaurant. Would return!
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in great location.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great unique stay. I'd probably just add that the pool service can be improved and that they were a lot of people even though COVID (might make sense for the hotel to avoid opening to non guests for a bit). But as always it's a great stay in the Hacienda.
Stayed 2 nights in May 2021