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Hotel City Heart Premium

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel City Heart Premium

2 restaurants, breakfast, lunch, dinner served; Indian cuisine
2 restaurants, breakfast, lunch, dinner served; Indian cuisine
Interior
Bar (on property)
Standard Room, 1 Bedroom

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Free airport shuttle
  • Breakfast available
  • Parking available
  • Air conditioning
  • Room service

Explore the area

Map
SCO 202-203-204, Chandigarh, Punjab, 160022
  • Sector 17
    1 min walk
  • Sector 17 Market
    5 min walk
  • Gurudwara Singh Sabha
    10 min walk
  • Chandigarh (IXC)
    35 min drive

Room options

View all photos for Honeymoon Suite, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Honeymoon Suite, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom | Terrace/patio

Standard Room, 1 Bedroom

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Royal Suite

Minibar, in-room safe, desk, laptop workspace

Royal Suite

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

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About the area

Chandigarh

A stay at Hotel City Heart Premium places you in the heart of Chandigarh, steps from Sector 17 and 4 minutes by foot from National Gallery of Portraits. .This hotel is 0.2 mi (0.4 km) from Sector 17 Market and 0.6 mi (0.9 km) from Gurudwara Singh Sabha.

What's nearby

  • Sector 17 - 1 min walk
  • Sector 17 Market - 5 min walk
  • Rock Garden - 3 min drive
  • Sukhna Lake - 4 min drive
  • Elante Mall - 7 min drive

Getting around

  • Chandigarh Station - 18 min drive
  • Chandigarh (IXC) - 35 min drive

Restaurants

  • ‪Ghazal Restaurant - ‬5 min walk
  • ‪Sindhi Sweets - ‬3 min walk
  • ‪Baba Dairy - ‬5 min walk
  • ‪Barista - ‬6 min walk
  • ‪Sindhis - ‬1 min walk

About this property

Hotel City Heart Premium

Central hotel with 2 restaurants connected to a shopping center in Chandigarh
Hotel City Heart Premium offers 33 air-conditioned accommodations with fireplaces and minibars. Rooms open to balconies. LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, designer toiletries, and complimentary toiletries.

This Chandigarh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hair dryers can be requested.

Make yourself at home in one of the 33 air-conditioned rooms featuring fireplaces and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Take advantage of recreation opportunities such as a nightclub or take in the view from a rooftop terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Orchid Green, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A shuttle from the airport to the hotel is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
Orchid Green - Onsite restaurant.
Flavours - This restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (INR 20 per night)
  • Wheelchair-accessible parking available
  • Free 24-hour pick-up airport shuttle
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10 AM: INR 200 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Orchid Green
  • Flavours

Things to do

  • Nightclub

Family friendly

  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Fireplace
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at noon
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 600.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 200 per person
  • Secured self parking fee: INR 20 per night
  • Rollaway bed fee: INR 600.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Property is also known as

City Heart Premium
City Heart Premium Chandigarh
Hotel City Heart Premium
Hotel City Heart Premium Chandigarh
Hotel City Heart Premium Hotel
Hotel City Heart Premium Chandigarh
Hotel City Heart Premium Hotel Chandigarh

Hotel City Heart Premium Reviews

Reviews

5.8
Rating 10 - Excellent. 2 out of 16 reviews" "
Rating 8 - Good. 4 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 5 out of 16 reviews" "
Rating 2 - Terrible. 3 out of 16 reviews" "

5.0/10

Cleanliness

6.2/10

Staff & service

5.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dissatisfied
Pros: Location and service staff attitude. Food quality is mostly good. Cons: cleanliness, outdated faucets and bathroom. Smelly bed. TV not working. A small issue but I was billed for a different dish than ordered. Entire hotel was plastered with posters to observe Covid appropriate behavior; it was even advertised that they take care of sanitization of the property but we found that indifferent attitude towards the pandemic throwing caution to winds. Overall I would not recommend this place but for some reason I found the place fully booked. I guess to each his own.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay in Chandigarh
We stayed at this hotel for only a couple of nights while visiting Chandigarh. The hotel was clean, and we really appreciated that there was a bathtub, and strong A/C. The location is near many stores for shopping, a movie theatre, and great coffee -- but also you can walk or take a short rickshaw to places like The Rock Garden, The Capitol Complex, The Rose Garden, etc. The staff were also helpful in getting us a taxi to the airport. I would recommend it!

2/10 Terrible

Pardeep

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad reputation.
Payed parking. Very old and dirty. Below is night club. Asked for hair dryer which was huge like a vacuum cleaner. May 1960’s era.

10/10 Excellent

Pardeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice

8/10 Good

Mahidhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very good,clean and lovely hotel to stay in.The food and service was excellent.Highly recommend for short trips in the city..
Stayed 2 nights in Nov 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Good Location but disappointing stay
The overall room was average, but the sheets wer dirty and had holes, the towels were hard and scratchy. The bath, which we had been looking forward to, was so dirty and stained it was not usable, the toilet in our friends's room was broken and the shower could not be used unless hand held.

6/10 Okay

Vaibhav, Indore

Disliked: Cleanliness, staff & service, property conditions & facilities
A
It was noce to stay on 3 days. Service staff needs change the attitute towards customer expectation and requirement

4/10 Poor

Mathew, brisbane

Disliked: Cleanliness, property conditions & facilities
Great potential, Great position but unclean
Very trendy, old hotel...nothing should be changed about its fittings, fixtures and décor. The whole place could be transformed over a weekend with a solid clean, new sheets and towels, and brighter, more lively staff. The position was good for what we needed to do (middle of city)

6/10 Okay

Raman, Vancouver, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort
Decent, but not recommended
My overall stay was decent. The service of SOME employees was outstanding, however the hotel's level of cleanliness was absolutely disgusting. The bathroom towels, were disgusting, dirty and stained. The bedsheets seemed to be stale as well. Overall, the hotel has great potential but the food, cleanliness, and feel was lackluster. I would recommend to stay here only due to the convenience of the location, so if your looking for a good price, convenient location, this would work. However bring your own towels, and perhaps a pillowcase.

8/10 Good

Pramod Gupta, Mumbai

Liked: Staff & service, property conditions & facilities, room comfort
Great location with comfortable stay
our stay ay City Heart Premium,Chandigarh was great with comfortable rooms.The service was good.The food was tasty .Overall the stay was pleasurable.

4/10 Poor

Gummadi, hyderabad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No health faceut in toilet. Cleaniness of the towels supplied is not good.

2/10 Terrible

jay, delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very bad experiance
very pathetic experience, reception staff is not polite and room condition is very poor and striking. not expecting such hotels in the list of expedia.

4/10 Poor

Tanya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מלון פשוט, בסדר גמור, קצת יקר
מלון פשוט, נקי, שירות טוב, סה"כ בסדר גמור. מחיר קצת יקר לעומת מחירי לינה בהודו. ארוחת הבוקר לא טעימה ולא מתאימה לישראלים. אין משמעות למיקום מכיוון שבכל מקרה נוסעים לגן הפסלים ולשדה התעופה באוטו. באיזור המלון מצאנו מסעדות וחנויות.