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Creta Palm Hotel

4.0 star property

Photo gallery for Creta Palm Hotel

Seasonal outdoor pool, pool umbrellas, pool loungers
Exterior
Studio
10 bedrooms, Egyptian cotton sheets, premium bedding, pillow-top beds
Studio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Gym
  • 24/7 front desk
  • Breakfast included
  • Spa

Explore the area

Map
Kato Stalos, Chania, Crete Island, 73100
  • Stalos Beach
    ‪2 min walk‬
  • Agia Marina Beach
    ‪2 min drive‬
  • Kalamaki Beach
    ‪5 min drive‬
  • Chania (CHQ-Ioannis Daskalogiannis)
    ‪34 min drive‬

Room options

View all photos for Apartment

Apartment

Apartment

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Studio

10 bedrooms, Egyptian cotton sheets, premium bedding, pillow-top beds

Studio

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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Front of property

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The price is NZ$176
for 1 room
includes taxes & fees
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About the area

Chania

When you stay at Creta Palm Hotel in Chania, you'll be connected to the convention center, within a 5-minute drive of Agia Marina Beach and Kalamaki Beach. .This beach hotel is 9.3 mi (14.9 km) from Port of Souda and 2.2 mi (3.5 km) from Platanias Beach.

What's nearby

  • Stalos Beach - 2 min walk
  • Agia Marina Beach - 2 min drive
  • Kalamaki Beach - 5 min drive
  • Old Venetian Harbor - 10 min drive
  • Nea Chora Beach - 17 min drive

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 34 min drive

Restaurants

  • ‪Cactus Taverna - ‬14 min walk
  • ‪Evilion - ‬3 min walk
  • ‪Tempo - ‬13 min walk
  • ‪Restaurant Meltemi - ‬4 min walk
  • ‪Κοupes Restaurant - Kούπες Εστιατόριο - ‬9 min walk

About this property

Creta Palm Hotel

Beach hotel with seasonal outdoor pool, near Agia Marina Beach
Creta Palm Hotel offers 143 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with satellite channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Chania hotel provides complimentary wired Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

A children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 10 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Make yourself at home in one of the 143 guestrooms, featuring kitchenettes with refrigerators and stovetops. Your pillowtop bed comes with Egyptian cotton sheets, and all rooms are furnished with sofa beds. Rooms have private balconies. LCD televisions with satellite programming provide entertainment, while complimentary wired internet access keeps you connected.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including a hot tub, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and an arcade/game room.
Satisfy your appetite at Main Restaurant, a poolside restaurant which features a pool view. Dining is also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Main Restaurant - This poolside restaurant serves breakfast and dinner. A children's menu is available.
Pool Bar - This restaurant serves lunch only. A children's menu is available. Open daily.

Languages

English, German, Greek, Russian

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar

Restaurants on site

  • Main Restaurant
  • Pool Bar

Things to do

  • 24-hour fitness centre
  • Air hockey
  • Arcade/games room
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • A hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Kitchenette
  • Laundry facilities
  • Playground
  • Fridge
  • Seasonal outdoor pool
  • Separate living room
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Games
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchenette
  • Fridge
  • Stovetop

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Children under 10 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Creta Hotel
Creta Palm
Creta Palm Hotel
Creta Palm Hotel Khania
Creta Palm Khania
Hotel Creta Palm
Creta Palm Hotel Chania
Creta Palm Chania
Creta Palm Hotel Hotel
Creta Palm Hotel Chania
Creta Palm Hotel Hotel Chania

Creta Palm Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 141 out of 302 reviews
Rating 8 - Good. 129 out of 302 reviews
Rating 6 - Okay. 28 out of 302 reviews
Rating 4 - Poor. 2 out of 302 reviews
Rating 2 - Terrible. 2 out of 302 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Lina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Most people working there the have bad attitude except for the gentleman working in the bar he is super nice the rest of crows have bad attitude
Stayed 3 nights in Nov 2024

8/10 Good

Mikel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Mario, Marysville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
There wasnt enough parking, dinner buffe style was okay, Air-condition broke and i had to wait until the next day to be fixed with 2 toddlers..
Stayed 2 nights in Jul 2024

10/10 Excellent

Gareth james

Stayed 7 nights in Aug 2023

10/10 Excellent

Ciro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay, comfortable rooms and nice facilities in the hotel. Everything worked great.
Stayed 1 night in Aug 2023

6/10 Okay

Diana

Stayed 1 night in Jun 2023

10/10 Excellent

amnon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Susheel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Apr 2023

8/10 Good

Diego

Travelled with family and small children
Liked: Cleanliness, staff & service
Great location and views. Some places need more maintenance like the kids room ( humidity on the walls)
Stayed 5 nights in Apr 2023

8/10 Good

Frances

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay. Meals were very good. Lots of choice.
Stayed 5 nights in Oct 2022

10/10 Excellent

Maria, Worcester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, updated. Friendly staff, good breakfast buffet. Overall a great hotel.
Stayed 4 nights in Jul 2022

8/10 Good

Sagiv

Stayed 3 nights in May 2022

10/10 Excellent

Nathalie

Stayed 1 night in Jun 2022

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for families
Nice clean and comfortable hotel with two swimming pools, a restaurant, poolside bar and lovely gardens.
Stayed 3 nights in Sep 2021

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2021

6/10 Okay

petro

Travelled with family
Liked: Cleanliness, staff & service
Was expecting more
Was expecting more from this hotel... especially after paying 680$ for two nights. Apparently food was included but had to pay for drinks (water, coffee and soda not included. Hot water issues... Booked a room for four people and the beds were very firm and pillows sucked. The single beds are very small. Room was clean. Hotels.com charged me over 200$ in taxes and fees. Which was over 1/3 of my stay. Hotels.com scam...
Stayed 2 nights in Aug 2021

10/10 Excellent

Mickaël

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel , clean, beautiful and the staff was really nice and available .
Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021

10/10 Excellent

Mickaël

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable, family friendly experience! I would rate this hotel closer to a 3-3.5 star, because the rooms are a little dated. The highlight was the pool, the kids spent hours there. The staff was very friendly. The included breakfast was a nice treat and convenient in the morning, with different selection each day. We didn't do all inclusive, but the food at the resort was very affordable, e.g. an entree and a drink for only 9 Euros. There are so many restaurants and shops within walking distance. Overall, no frills and good value!
Stayed 6 nights in Jul 2021

10/10 Excellent

Emad

Stayed 9 nights in Jul 2021

8/10 Good

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Friendly staff and very pleasant stay!
Stayed 1 night in Jul 2021

10/10 Excellent

Alexandru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2021