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Four Points by Sheraton Charleston

3.0 star property

Photo gallery for Four Points by Sheraton Charleston

Exterior
Desk, iron/ironing board, free cots/infant beds, free rollaway beds
Indoor pool
Room, 2 Double Beds
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Free airport shuttle
  • Room service

Explore the area

Map
600 Kanawha Blvd E, Charleston, WV, 25301
  • Charleston Town Center
    ‪6 min walk‬
  • Charleston Coliseum & Convention Center
    ‪9 min walk‬
  • Clay Center for the Arts and Sciences
    ‪13 min walk‬
  • Charleston, WV (CRW-Yeager)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Hearing Accessible)

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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Bar (on property)

Embassy Suites Charleston

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, (1179)
The price is NZ$362
for 1 room
includes taxes & fees
11 Apr - 12 Apr
Embassy Suites Charleston

About the area

Charleston

A stay at Four Points by Sheraton Charleston places you in the heart of Charleston, within a 15-minute walk of Charleston Coliseum & Convention Center and Haddad Riverfront Park. .This hotel is 0.1 mi (0.1 km) from Heritage Towers and 0.2 mi (0.3 km) from Charleston Stage Company.

What's nearby

  • Haddad Riverfront Park - 1 min walk - 0.0 km
  • Charleston Town Center - 6 min walk - 0.5 km
  • Charleston Coliseum & Convention Center - 9 min walk - 0.8 km
  • Clay Center for the Arts and Sciences - 13 min walk - 1.1 km
  • West Virginia State Capitol Building - 3 min drive - 2.9 km

Getting around

  • Charleston Station - 10 min walk
  • Charleston, WV (CRW-Yeager) - 7 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Fife Street Brewing - ‬6 min walk
  • ‪Chili's Grill & Bar - ‬6 min walk
  • ‪First Watch - ‬5 min walk
  • ‪Recovery Sports Grill - ‬2 min walk

About this property

Four Points by Sheraton Charleston

Hotel in Charleston with airport shuttle service and a fitness center
Four Points by Sheraton Charleston offers 176 accommodations with complimentary newspapers and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 176 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including an indoor pool, a fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a ballroom.
Satisfy your appetite for dinner at Recovery Sports Grill, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Charleston? This hotel has 8719 square feet (810 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Recovery Sports Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle
  • Parking on site (USD 12 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Lobby Lounge
  • Recovery Sports Grill

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 6 meeting rooms
  • 8,719 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 per person
  • Self parking fee: USD 12.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charleston Sheraton
Four Points Charleston
Four Points Sheraton Charleston
Four Points Sheraton Hotel Charleston
Sheraton Charleston
Four Points Sheraton Charleston Hotel
Four Points by Sheraton Charleston Hotel
Four Points by Sheraton Charleston Charleston
Four Points by Sheraton Charleston Hotel Charleston

Four Points by Sheraton Charleston Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 520 out of 1060 reviews
Rating 8 - Good. 312 out of 1060 reviews
Rating 6 - Okay. 117 out of 1060 reviews
Rating 4 - Poor. 62 out of 1060 reviews
Rating 2 - Terrible. 49 out of 1060 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Alex

Stayed 2 nights in Dec 2024

10/10 Excellent

Adam

Stayed 1 night in Nov 2024

4/10 Poor

Joseph

Stayed 1 night in Nov 2024

6/10 Okay

Carolyn

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Great location. Was very noisy with doors slamming what felt like every minute of the day. Was fine for a quick stay though.
Stayed 1 night in Dec 2024

2/10 Terrible

Lawrence

No EV charger
The Hotels.com cleared indicated an onsite EV charger and there was none. This created a big problem for my quick visit to Charleston, WV. The city as whole does not have significant EV infrastructure, not being able to charge overnight at the hotel. Created an undue hardship!!
Stayed 1 night in Dec 2024

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Stayed 3 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and helpful staff
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Stayed 1 night in Aug 2024

6/10 Okay

Callum

Stayed 1 night in Nov 2024

8/10 Good

Heather

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights but no replenish of towels, or coffee supplies in room. Was I supposed to ask for this? Chair in room stained. Iron was nasty. Otherwise room was clean and comfortable. Just need more consistency.
Stayed 3 nights in Nov 2024

8/10 Good

Donna

Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Stayed 1 night in Oct 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities
I loved the staff awesome place
Stayed 2 nights in Nov 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Stayed 1 night in Oct 2024

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 3 nights in Sep 2024

4/10 Poor

David

Stayed 1 night in Nov 2024

4/10 Poor

Kourtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Chad

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Big promises, Couldn’t deliver.
Hotel advertises courtesy transportation to and from the airport. We were told that they were operating on restricted hours due to the season. Hotel had a Medical convention and a huge concert next-door and they were operating near capacity with no shuttle service when needed most. Courtesy coffee was empty at 9 o’clock in the morning and was told they’re not making any more.
Stayed 1 night in Nov 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed
My mattress was lumpy but everything else was good
Stayed 1 night in Nov 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across the street from river park and pavilion
Stayed 1 night in Oct 2024

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 1 night in Oct 2024