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Four Points by Sheraton Charleston

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Four Points by Sheraton Charleston

Exterior
Room, 2 Double Beds
Desk, iron/ironing board, free cots/infant beds, free rollaway beds
Indoor pool
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Free airport shuttle
  • Room service
  • Pool

Explore the area

Map
600 Kanawha Blvd E, Charleston, WV, 25301
  • Haddad Riverfront Park
    ‪1 min walk‬
  • Charleston Town Center
    ‪6 min walk‬
  • Charleston Coliseum & Convention Center
    ‪9 min walk‬
  • Charleston, WV (CRW-Yeager)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Hearing Accessible)

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Embassy Suites Charleston

Pool
Breakfast included
Pet-friendly
Free WiFi
4.2 out of 5, Very good, (1078)
The price is NZ$285
for 1 room
includes taxes & fees
7 Feb - 8 Feb
Embassy Suites Charleston

About the area

Charleston

A stay at Four Points by Sheraton Charleston places you in the heart of Charleston, steps from Haddad Riverfront Park and Heritage Towers. .This hotel is 0.2 mi (0.3 km) from Charleston Stage Company and 0.3 mi (0.5 km) from Charleston Town Center.

What's nearby

  • Charleston Town Center - 6 min walk
  • Charleston Coliseum & Convention Center - 9 min walk
  • Clay Center for the Arts and Sciences - 13 min walk
  • CAMC General Hospital - 19 min walk
  • West Virginia State Capitol Building - 3 min drive

Getting around

  • Charleston Station - 10 min walk
  • Charleston, WV (CRW-Yeager) - 7 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Fife Street Brewing - ‬6 min walk
  • ‪Chili's Grill & Bar - ‬6 min walk
  • ‪First Watch - ‬5 min walk
  • ‪Recovery Sports Grill - ‬2 min walk

About this property

Four Points by Sheraton Charleston

Hotel in Charleston with airport shuttle service and a fitness center
Four Points by Sheraton Charleston offers 176 accommodations with complimentary newspapers and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 176 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including an indoor pool, a fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a ballroom.
Satisfy your appetite for dinner at Recovery Sports Grill, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Charleston? This hotel has 8719 square feet (810 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Recovery Sports Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 12.00 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour return airport shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11 AM: USD 5-15 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Recovery Sports Grill
  • Lobby Lounge

Things to do

  • Bike rentals
  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space (8719 square feet)
  • Meeting rooms - 6

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 per person
  • Self parking fee: USD 12.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charleston Sheraton
Four Points Charleston
Four Points Sheraton Charleston
Four Points Sheraton Hotel Charleston
Sheraton Charleston
Four Points Sheraton Charleston Hotel
Four Points by Sheraton Charleston Hotel
Four Points by Sheraton Charleston Charleston
Four Points by Sheraton Charleston Hotel Charleston

Four Points by Sheraton Charleston Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 479 out of 1001 reviews" "
Rating 8 - Good. 297 out of 1001 reviews" "
Rating 6 - Okay. 116 out of 1001 reviews" "
Rating 4 - Poor. 61 out of 1001 reviews" "
Rating 2 - Terrible. 48 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

David, Beaufort

Great location
Stayed 1 night in Oct 2024

10/10 Excellent

Evelyn, Pearland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room with a river view. It was spacious with a comfortable bed. There was a small cafe in the lobby and a sports bar connected to the hotel through a hallway. You could easily walk to restaurants and bars downtown or go to trails on the river. There was a shopping center nearby.
Stayed 3 nights in Oct 2024

10/10 Excellent

Evelyn, Pearland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on Kanawha River with convenient walking trails on the water and streets into town where there are bars, restaurants, and shops. Staff are friendly and helpful. Rooms are comfortable and spacious.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Okay but disappointing
Young man at front desk when we checked in was very pleasant and helpful but young lady at front desk at check out was bordering on rude. The HVAC unit was so noisy it was impossible to sleep. The tray was missing from the coffee maker and could not even make coffee. Have stayed there on numerous occasions but this time was disappointing.
Stayed 1 night in Oct 2024

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities
Our suite was comfortable and roomy. Larger beds would have been nice. The main issue was an extremely loud air conditioning unit. Made it nearly impossible to sleep. I eventually turned it off, but the room got too hot.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael W.

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, convenient place to stay in downtown Charleston.
Stayed 1 night in Oct 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service
N/A
Stayed 3 nights in Oct 2024

8/10 Good

Jerrold

Stayed 1 night in Jul 2024

6/10 Okay

Braden

Stayed 1 night in Sep 2024

8/10 Good

Andrew

Liked: Amenities
Great view of the river. The sports bar next door was very convenient
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING! Very comfortable beds. Wonderful staff.
Stayed 1 night in Sep 2024

6/10 Okay

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Well located.
Stayed 3 nights in Sep 2024

2/10 Terrible

Leslie

Stayed 1 night in Sep 2024

8/10 Good

John

Brad was not comfortable
Stayed 2 nights in Sep 2024

4/10 Poor

Paul

Business traveller
Overpriced, nickel-and-dime costs
The rooms are fine, nothing exceptional and nothing to complain about. What you'd expect for oh, $140/night-ish. Clean and serviceable. However it's not $140 a night, it's $180 a night. Go downstairs for coffee and a Danish for breakfast? Nope. Pay "restaurant", which is a few tables and some high tops tucked away off the lobby. How about parking? Yep, they charge you to park in their parking garage. Bottom line, I don't have a problem with paying for parking if it's NYC or some very crowded location as space is a premium. This is Charleston, West Virginia. Give me a break. This place would be reasonable priced at $135/night, maybe $160 during peak/desirable dates such as downtown festivals with free parking and continental breakfast included. $180 and and all the extra costs? Not worth it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Property was great. Pretty noisy outside, but I guess they were taking down an event so can’t do much about that.
Stayed 1 night in Sep 2024

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Shelly

Liked: Room comfort
Ok
Looked pretty clean. Kitchen staff very nice and food was very good.Room seems overpriced with toilet not working too well and the bathtub faucet not good.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location
Stayed 1 night in Sep 2024

4/10 Poor

George

Travelled with partner
Disliked: Property conditions & facilities
The water was completely turned off to the building for the first 3-4 hrs after checkin. When water was restored it was muddy making it unable to bathe or brush teeth. When asked if we could get a refund and just leave we were told no since we booked thru Expedia. Will have to rethink using Expedia in the future. It also did not help that there was a Harley Davidson convention in this hotel that was rather loud very late into the night and then the loud motorcycles started up before dawn the next morning.
Stayed 1 night in Aug 2024

2/10 Terrible

Angela

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great for a quick stop
Great hotel, clean Only complaint was we could not adjust the air conditioner or fan. We were very warm sleeping overnight Good coffee out early in the morning!
Stayed 1 night in Aug 2024

8/10 Good

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mike at the front desk was awesome. The town has a cute area on Fife. We felt safe walking around and enjoyed the riverfront.
Stayed 1 night in Aug 2024