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Quality Inn & Suites Charleston - Civic Center

2.5 star property

Photo gallery for Quality Inn & Suites Charleston - Civic Center

Quality Hotel features a modern facade with evenly spaced windows and a flat roof.
Relax by the pool surrounded by lounge chairs and umbrellas.
Enjoy a delicious breakfast spread with a variety of hot and cold options, including eggs, meats, and fresh vegetables.
Relax in a cozy space with a flat-screen TV, comfortable armchairs, and a reading nook.
Comfortable retreat with a neatly made bed, headboard, and artwork, featuring a door to a bathroom and a convenient lamp.

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
1010 Washington Street E, Charleston, WV, 25301
  • Clay Center for the Arts and Sciences
    ‪3 min walk‬
  • Charleston Town Center
    ‪8 min walk‬
  • Charleston Coliseum & Convention Center
    ‪12 min walk‬
  • Charleston, WV (CRW-Yeager)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Iron/ironing board, Internet, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Relax in our spacious lobby, featuring a central bar area with comfortable seating and convenient amenities.

Quality Inn

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, (1015)
The price is NZ$158
for 1 room
includes taxes & fees
28 Jul - 29 Jul
Quality Inn

About the area

Charleston

A stay at Quality Inn & Suites Charleston - Civic Center places you in the heart of Charleston, within a 15-minute walk of Charleston Coliseum & Convention Center and Avampato Discovery Museum. .This hotel is 0.3 mi (0.4 km) from Mountain Stage and 0.3 mi (0.5 km) from The Art Emporium.

What's nearby

  • Clay Center for the Arts and Sciences - 3 min walk - 0.3 km
  • CAMC General Hospital - 6 min walk - 0.6 km
  • Charleston Town Center - 8 min walk - 0.7 km
  • Charleston Coliseum & Convention Center - 12 min walk - 1.1 km
  • West Virginia State Capitol Building - 2 min drive - 2.8 km

Getting around

  • Charleston Station - 11 min walk
  • Charleston, WV (CRW-Yeager) - 12 min drive

Restaurants

  • ‪Fife Street Brewing - ‬6 min walk
  • ‪First Watch - ‬7 min walk
  • ‪Lee Street Lounge - ‬4 min walk
  • ‪Black Sheep Burrito and Brews - ‬8 min walk
  • ‪Chow Thai - ‬2 min walk

About this property

Quality Inn & Suites Charleston - Civic Center

Hotel in Charleston with free breakfast and a fitness center
Quality Inn & Suites Charleston - Civic Center offers 140 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Cable television is provided.

Bathrooms include shower/tub combinations. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 140 air-conditioned rooms featuring refrigerators. Cable television is provided for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western Charleston Plaza
Motel 6 Charleston WV Hotel
Best Western Charleston Plaza Hotel
6 Charleston WV
Quality Inn Charleston
Quality Charleston
Quality Inn Suites
Quality Inn & Suites Charleston - Civic Center Hotel
Quality Inn & Suites Charleston - Civic Center Charleston
Quality Inn & Suites Charleston - Civic Center Hotel Charleston

Quality Inn & Suites Charleston - Civic Center Reviews

Reviews

6.8
Rating 10 - Excellent. 234 out of 966 reviews
Rating 8 - Good. 257 out of 966 reviews
Rating 6 - Okay. 185 out of 966 reviews
Rating 4 - Poor. 149 out of 966 reviews
Rating 2 - Terrible. 141 out of 966 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

craig

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Would have given a really good review had it not been for the kitchen staff cursing and screaming and threatening me because she was feelin some kinda way . Very stressful and very scary I think she was bipolar or something
Stayed 2 nights in Apr 2025

8/10 Good

Gale

Stayed 1 night in Apr 2025

4/10 Poor

Kelly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

todd

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean Hotel downtown so in not the greatest section of town. Front desk girl was friendly. Breakfast was good. For the price can’t beat it!
Stayed 1 night in Apr 2025

6/10 Okay

David

Liked: Staff & service
Renovation’s going on in building and next door. Noisy throughout the night.
Stayed 1 night in Apr 2025

2/10 Terrible

Jolena

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Employees with sticky fingers

Our room got rammed shack and items got stolen by a staff member.
Stayed 2 nights in Apr 2025

4/10 Poor

Douglas

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down hotel. Room was OK but rest of hotel was pretty gross. No hot food in morning until we finally tracked someone down and asked.
Stayed 1 night in Mar 2025

10/10 Excellent

Misty, Williamson

Stayed 1 night in Mar 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was comfortable, had a good free breakfast, and was close to the attractions we planned to visit.
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Mar 2025

6/10 Okay

john

Travelled with family
Liked: Staff & service

not 3 stars

it was mostly quiet however the room have had water damaged and there was mustley smell to it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again!

The staff was friendly and the room was clean.
Stayed 1 night in Mar 2025

8/10 Good

Danny

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Got in around 9:45 P. M. and the entire area was dark. Was not sure where to go for the front desk but stumbled upon it anyway. A little ruff in the lobby area but our room was clean and comfortable.
Stayed 1 night in Mar 2025

6/10 Okay

Delicious

Travelled with family and small children, Business traveller
Liked: Staff & service
No towels to exchange. Ice machine all the way on 6 floor when staying on 2 nd floor very inconvenient. Breakfast staff was amazing and friendly.
Stayed 2 nights in Mar 2025

8/10 Good

Kayla, Poca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great the staff the room but the crackheads outside fighting wasn't cool ..not their fault tho
Stayed 1 night in Mar 2025

10/10 Excellent

Marc

Stayed 1 night in Mar 2025

6/10 Okay

Paul

Business traveller
Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Seems like a dicey neighborhood
Stayed 1 night in Mar 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

toni

Stayed 1 night in Feb 2025

4/10 Poor

Ellen

Stayed 1 night in Jan 2025

8/10 Good

Kristaleigh

Liked: Amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Feb 2025

2/10 Terrible

toni

Disliked: Cleanliness, staff & service, property conditions & facilities
Parking lot layer of ice with no attempt to clear it
Stayed 1 night in Feb 2025

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025