See all properties
Save

The Palmetto Hotel

4.0 star property

Photo gallery for The Palmetto Hotel

Lobby
Premium Room, Multiple Beds, Balcony
Penthouse (Redemption)
Bar (on property)
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking available
  • Bar
  • Housekeeping

Explore the area

Map
194 East Bay Street, Charleston, SC, 29401
  • Port of Charleston Cruise Terminal
    ‪3 min walk‬
  • Charleston City Market
    ‪3 min walk‬
  • Waterfront Park
    ‪3 min walk‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds (Bay Street)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 2 Queen Beds (Bay Street)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Water View)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed (Water View)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Balcony

Premium Room, Multiple Beds, Balcony

Premium Room, Multiple Beds, Balcony

  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Redemption)

Penthouse (Redemption)

Penthouse (Redemption)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Accessible, Balcony

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Courtyard

Emeline

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1545)
The price is NZ$819
for 1 room
includes taxes & fees
17 Apr - 18 Apr
Emeline

About the area

Charleston

With a stay at The Palmetto Hotel in Charleston (Charleston Historic District), you'll be within a 5-minute walk of Port of Charleston Cruise Terminal and Charleston City Market. .This hotel is 0.2 mi (0.3 km) from Waterfront Park and 0.6 mi (0.9 km) from College of Charleston.

What's nearby

  • Port of Charleston Cruise Terminal - 3 min walk - 0.3 km
  • Charleston City Market - 3 min walk - 0.3 km
  • Waterfront Park - 3 min walk - 0.3 km
  • College of Charleston - 11 min walk - 0.9 km
  • South Carolina Aquarium - 19 min walk - 1.6 km

Getting around

  • Charleston Station - 16 min drive
  • Charleston Intl. Airport (CHS) - 25 min drive

Restaurants

  • ‪Fleet Landing Restaurant & Bar - ‬3 min walk
  • ‪Henry's On The Market - ‬4 min walk
  • ‪Charleston Crab House - ‬3 min walk
  • ‪Carmella's - ‬1 min walk
  • ‪Church and Union Charleston - ‬2 min walk

About this property

The Palmetto Hotel

Hotel with free breakfast, steps from Port of Charleston Cruise Terminal
The Palmetto Hotel offers 45 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include complimentary bicycles.
Make yourself at home in one of the 45 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and complimentary use of a nearby fitness facility.
At The Palmetto Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary English breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
A complimentary English breakfast is served each morning between 7:00 AM and 10:00 AM.
The Palmetto Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

The Palmetto Hotel Hotel
The Saint Hotel Charleston
The Palmetto Hotel Charleston
The Saint Hotel Charleston SC
The Palmetto Hotel Hotel Charleston

The Palmetto Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 538 out of 669 reviews
Rating 8 - Good. 76 out of 669 reviews
Rating 6 - Okay. 34 out of 669 reviews
Rating 4 - Poor. 13 out of 669 reviews
Rating 2 - Terrible. 8 out of 669 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Cheryl

Stayed 4 nights in Dec 2024

8/10 Good

Terry, Columbia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shopping, walking, restaurants, etc. Helpful, friendly staff. Chilled bar area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Abbey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Plamen

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Dec 2024

10/10 Excellent

Al

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and stayed at the Palmetto Hotel after Christmas to celebrate her 50th birthday. Hotel staff could not be more welcoming. Lots of little extras in the room and surprisingly good breakfast offered each morning. This included: biscuits & gravy, fresh pastries and stone ground grits. Definitely recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, nice place.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
The facilities were incredibly well maintained. The property was gorgeous & the amenities were abundant. Cannot resist a fuzzy robe & slippers!
Stayed 1 night in Dec 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, room comfort
Great Great great!!!!! The front desk gals
Stayed 4 nights in Dec 2024

8/10 Good

Roosevelt

Travelled with partner
Liked: Cleanliness, staff & service
I found the Palmetto very quaint and comfortable. The staff members were very pleasant and engaging. Didn’t mind not having a microwave in our room. However, I found the absence of a refrigerator in our room inconvenient, as the hotel has neither a restaurant or snack kiosk. At a minimum I believe a microwave in the lobby for quest, and a snack kiosk would prove to be an asset for all.
Stayed 2 nights in Dec 2024

8/10 Good

Terry, Columbia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the chilled atmosphere and the helpfulness of the staff
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Christy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute!
Stayed 5 nights in Dec 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Restaurants close by. Very friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Lori

Stayed 2 nights in Oct 2024

10/10 Excellent

michael

Stayed 1 night in Dec 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Postage Stamp Room
My wife and I were excited to celebrate our 51st Anniversary in Charleston. Our sons had given us a gift card to Hotels.com so we booked a room at the Palmetto Hotel in downtown Charleston. The gift card did not nearly cover room costs because it was very expensive per night but we trusted Hotels.com in providing a nice size room in a quality hotel. We could not have been more disappointed! You hardly had room to walk on each side of the bed and there was a small sofa at the end. There was a small chifforobe with just enough room to hang a few clothes but no drawers to put anything. I had to ask for two stands so we would have a place to put our suitcases. Even though the ice machine was right next to our room, I had to ask twice for an Ice Bucket. There was no Microwave and to refrigerator and no Coffee Maker. When you cut the heat on it fogged up the bathroom mirror and there was mold growing around the bathroom vent. The lighting in the bathroom was horrible. I could hardly see how to shave. Even the small shampoo and soap dispensers in the shower didn't work very well. The valet gave us bad advice on a very good restaurant when we arrived and they were about 45 minutes late bringing our vehicle when we checked out. They did refund us our Valet charges because of that but even though I complained to the hotel and Hotels.com I was given only a small token refund. I can't believe Hotels.com would charge that amount for such a poor room. We would neve stay there again!
Stayed 3 nights in Nov 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location, room and staff!
Stayed 2 nights in Dec 2024

10/10 Excellent

hallie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Place was amazing only thing I would like would be that parking be included with stay .
Stayed 1 night in Dec 2024

10/10 Excellent

Gregory Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Dinah

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very convenient to shopping and dinning
Stayed 2 nights in Dec 2024