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Charlotte Marriott City Center

4.0 star property

Photo gallery for Charlotte Marriott City Center

Meeting facility
55-inch Smart TV with satellite channels, TV, iPod dock
View from property
Exterior
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

Map
100 West Trade Street, Charlotte, NC, 28202
  • Bank of America Corporate Center
    ‪1 min walk‬
  • Blumenthal Performing Arts Center
    ‪2 min walk‬
  • Queen City Quarter
    ‪2 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪16 min drive‬

Room options

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area

Suite, 1 King Bed

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, down duvets, desk, iron/ironing board

Club Room, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Concierge Room, Club Room, 1 King Bed

Premium bedding, down duvets, desk, iron/ironing board

Concierge Room, Club Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Double Beds

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Charlotte

With a stay at Charlotte Marriott City Center, you'll be centrally located in Charlotte, steps from Bank of America Corporate Center and Blumenthal Performing Arts Center. .This hotel is 0.1 mi (0.2 km) from Mint Museum of Craft Design and 0.1 mi (0.2 km) from Foundation For The Carolinas.

What's nearby

  • Bank of America Corporate Center - 1 min walk
  • Blumenthal Performing Arts Center - 2 min walk
  • Queen City Quarter - 2 min walk
  • Spectrum Center - 6 min walk
  • Bank of America Stadium - 13 min walk

Getting around

  • Tryon Street Tram Stop - 1 min walk
  • Charlotte Station - 6 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 16 min drive

Restaurants

  • ‪Tupelo Honey - ‬5 min walk
  • ‪Eddie V's Prime Seafood - ‬4 min walk
  • ‪Chima Steakhouse - ‬2 min walk
  • ‪Devon and Blakely - ‬2 min walk
  • ‪Coco and the Director - ‬1 min walk

About this property

Charlotte Marriott City Center

Hotel with a 24-hour fitness center, steps from Bank of America Corporate Center
Charlotte Marriott City Center offers 446 accommodations with iPod docking stations and coffee/tea makers. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 446 guestrooms featuring refrigerators and iPod docking stations. Your bed comes with down comforters and premium bedding. 55-inch Smart televisions with satellite programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite with American cuisine at Stoke Charlotte, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. To-go breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a business center, express check-in, and express check-out.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Stoke Charlotte - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Coco and the Director - This coffee shop specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 69 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–noon: USD 6-18 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Stoke Charlotte
  • Coco and the Director

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 56
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 89
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch smart TV
  • iPod dock
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 6 to 18 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 69 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlotte City Center Marriott
Charlotte Marriott City Center
Marriott Charlotte City Center
Marriott Hotel Charlotte City Center
Charlotte Marriott City Hotel Charlotte
Marriott Charlotte
Charlotte Marriott City Center Hotel
Charlotte Marriott City Center Hotel
Charlotte Marriott City Center Charlotte
Charlotte Marriott City Center Hotel Charlotte

Charlotte Marriott City Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 657 out of 1000 reviews
Rating 8 - Good. 201 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Efficient check-in, nice room, clean and quiet. Exactly what you want in a hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 2 nights with my son and husband for the football game. Everything was walking distance which was awesome! Parking at the hotel was very expensive so we parked our car at a lot around the corner for 1/2 the price. The hotel fee was extremely expensive per room. I have traveled a lot this year and the most I paid was $100 but I was charged $340 for each room here. Other than that my stay was amazing, staff was super nice, rooms clean, room service came in and cleaned while we were out. Loved the area a lot.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gary

Travelled with family
Liked: Amenities
This weekend was my wife birthday and the staff was so awesome! One person in particular I like to send a special thank to is V.J who was amazing. Thanks for making my wife Birthday special!
Stayed 1 night in Nov 2024

10/10 Excellent

Cristina, Rockville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Steffon

This is a great location for a stay. I would always pick this location. During the night you do hear the traffic and the pillows need to go in the trash. Bring your own pillow. Great area though
Stayed 1 night in Oct 2024

10/10 Excellent

Omayra, Massapequa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Stayed 1 night in Oct 2024

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Antwon

Stayed 2 nights in Sep 2024

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Oct 2024

4/10 Poor

Lil

Disliked: Property conditions & facilities
Awful elevators
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was very close to the concert venue so we were within walking distance. The valet parking process at check in was horrible. I think it was just the mass amount of people checking in at the same time but it was not good. The elevators were very slow and congested. We were on the 16th floor so the wait was long.
Stayed 1 night in Oct 2024

6/10 Okay

Edyta

Travelled with family
Liked: Staff & service
It was an average hotel. I requested connecting rooms however that was not honored as reservations were made through a 3rd party.
Stayed 3 nights in Oct 2024

2/10 Terrible

DeAnna

Stayed 1 night in Oct 2024

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was outstanding, staff super friendly and helpful.
Stayed 2 nights in Oct 2024

4/10 Poor

Sheila

Travelled with group
Disliked: Property conditions & facilities, room comfort
Not worth 700 dollars.
They came in right after we checked in and threw our shoes boxes away. We were trying to get ready for the concert that was pushed up. Right after getting in the hotel room. The fire alarm went off. We had to walk down 15 flight of stairs. Even though it wasn’t an emergency. Valet parking was 75 dollars. We paid over 700 dollars. It was not worth the price. Early check in was not an option. You couldn’t check in bags to go eat anywhere. Their restaurant and bar didn’t open to 4 pm. It was a high disappointment.
Stayed 1 night in Oct 2024

2/10 Terrible

Scott

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
When we arrived at 5:30pm the elevators were not working and they did not have our room ready. We had to get changed for our concert in the bathroom with a ton of other people. Our room was not ready until almost 8:30pm. We had to check in at 11:30 when we came back from the concert. We had to use service elevator. And…when leaving it took over an hour to get our car from valet.
Stayed 1 night in Oct 2024

2/10 Terrible

Leigh

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Poor experience at the Marriott.
We had an overall bad experience. We payed almost $1,000 for this room for 1 night. Our room was not ready on time for our check in. I also was charged a fee of $50 on top of the $943 price. They did not offer any breakfast and our room was very basic for the price. We also had to pay $72.38 to park the vehicle as they did not even offer free parking. I was highly disappointed in this hotel.
Stayed 1 night in Oct 2024

2/10 Terrible

TERRON, GLEN ALLEN

Stayed 2 nights in Jun 2024

10/10 Excellent

Lane

Stayed 1 night in Jul 2024

10/10 Excellent

Ronald David David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good location for access to the football stadium and to the other locations I went to. I do not get a car so I walk where I can and I could walk every I needed to. And I felt safe at any time of day or night.
Stayed 3 nights in Oct 2024

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice. My husband drove to meet me and had to leave early. The valet was so kind and helped him so much.
Stayed 2 nights in Oct 2024

10/10 Excellent

otis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great place
Stayed 2 nights in Oct 2024